We're launching a new and exciting project with one of the United States' largest insurers—part of a globally recognized insurance group. With over US$25 billion in premiums, 19 million policies, and a presence in all 50 states, our client is a trusted name in financial services and protection.

This is a unique opportunity to be part of a growing team from the ground up, contribute to meaningful work, and build a long-term career in a dynamic, supportive environment.

Key Responsibilities

As a key member of our Customer Service team, you'll:

• Respond to inquiries related to insurance policies and coverage
• Resolve moderately complex issues with empathy and professionalism
• Interpret policy details and make informed decisions within defined authority limits
• Communicate across multiple platforms while navigating internal systems
• Document interactions and escalate unresolved cases when needed
• Collaborate with departments like Claims, Underwriting, and Policy Support
• Identify trends and suggest process improvements
• Stay up to date on compliance, legal requirements, and product updates

Requirements

• High School Diploma or equivalent (required)
• Fluent English
• 1–3 years of customer service experience
• Call Center experience highly desirable
• Strong computer skills and ability to work across systems
• Availability to work on-site, Monday to Friday only

Benefits

We believe in rewarding great work and investing in our people. You'll enjoy:

• Competitive salary and annual performance-based bonuses
• Grocery & Restaurant Vouchers
• Major Medical Insurance
• Life Insurance
• Career development and continuous training
• A collaborative, inclusive culture within a globally respected organization

Why Join Us?

This is more than just a job—it's a chance to be part of a new initiative, shape the future of customer experience, and grow alongside a team that values your voice and contributions. If you're ready to make an impact and build something meaningful, we'd love to hear from you.

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Team WRT is seeking an experienced Race Engineer. This position will require extensive travelling to all race, test and simulator events related to the project.

_General Summary_

• Participate at races, testing & simulator work;
• Liaise and work with other engineering colleagues transversally across the programs to share methodology and know-how which would remain intellectual property of WRT;
• Share information and proactively promote the development of the Engineering Workgroup;
• Report to the Program Manager and in matrix to the Engineering Group;
• Manage the daily engineering operations on his car including those of his car-crew in conjunction with the Crew Chief;
• Have the ability to set priorities in function of the workload and the race programs;
• Promote high-standards and quality of service and team spirit in the workforce (“Best in Class”);
• Be respectful of his colleagues and team-members, help to coach, empower and develop others
• Work in tight collaboration with the performance engineer in his team
• Collaborate with and/or lead Engineering Workgroups dedicated to development of soft-tools (eg, simulation and strategy tools) and hard-tools (eg., pit-equipment optimization, driver simulator) for improving performance of car and team (transversally across the different sporting programs)

_Knowledge and skills:_

• Multiple-year motorsport (preferably in high-level categories such as DTM (class 1), F1/F2, LMP2, Hypercar, DPI)experience and a strong technical background and experience and knowledge of racing cars.
• Previous WEC championship experience a bonus
• Hands on approach with a flexible 'Can Do' and 'Will Do' attitude
• Flexible with workload and tight deadline
• Solid knowledge of English required, notions of German considered as a bonus
• Pro-active problem solver
• Strong communicator, strong organizational and planning capacities
• Strong team-player and strong interpersonal skills, motivated to reach goals and objectives of the team
• Strong computer skills in data analysis software (WinTAX, Pi Toolbox ideally), MS Office & VBA, Matlab a plus
• Ability to perform under stressful conditions at any time
• Flexibility for travelling
• Promote are values (People, Passion, Performance) and commit to personal investment into the WRT ESG strategy.

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