As the Operations Manager and second employee in Manila, you will be a foundational leader building Flexport Philippines from the ground up. You will serve as the regional subject matter expert across Ocean (FCL, LCL, Buyers Consolidation) and Air, driving growth and operational excellence.

This role requires a leader who can 'wear many hats',one who balances strategic scaling with hands-on execution. You will hire and coach a high-performing team, manage critical stakeholder relationships, and instill a culture of performance and innovation to make global trade easier for everyone.

Key Responsibilities:

Operational Leadership: Hire, mentor, and develop a team responsible for end-to-end shipment handling (Export/Import) across Ocean, Air, and Intermodal.

Service Excellence: Act as the primary escalation point for clients and stakeholders, ensuring proactive issue resolution and world-class service delivery.

Process Engineering: Establish scalable infrastructure and standardized procedures to maximize efficiency and maintain high data quality.

Strategic Growth: Partner with overseas demand teams to identify growth opportunities and recommend supply chain solutions for new clients.

Commercial Management: Monitor and optimize the cost-to-serve while maintaining high client satisfaction and employee engagement.

Cross-Functional Collaboration: Align with Customs, Trucking, and Product teams to drive continuous improvement and experiment with new growth initiatives.

Agile Execution: Deep-dive into any area of the business as needed to support a growing, lean regional team.

Requirements:

10+ years in freight forwarding or logistics operations, with a proven track record of leading and developing teams.

Deep knowledge of the Philippines logistics landscape, carrier practices, and multimodal transport (Ocean/Air).

Bachelor's degree in Supply Chain, Logistics, or a related field.

A process-oriented, structured thinker with the courage to challenge the status quo and fix broken processes.

The ability to pivot between strategic vision and tactical execution.

Exceptional interpersonal skills with a client-first mindset and a passion for developing industry talent.

Excitement for building a best-in-class operational structure within a high-growth, dynamic environment.

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Your responsibilities will include:

• Building and nurturing relationships with key stakeholders at partner organisations, including C-suite executives and decision makers
• Unlocking new revenue streams through co-marketing initiatives, referral programs, and a consistent flow of high-quality partner-sourced leads
• Partnering closely with Product and Engineering to define clear integration paths and remove friction from technical onboarding
• Tracking partnership performance, reporting on impact, and continuously iterating on strategy
• Building and scaling the partnerships function as the company grows, establishing repeatable processes and playbooks

To succeed in this role, you will need:

• 6+ years of experience in partnerships, business development, or strategic growth roles
• 3+ years of experience in fintech and/or financial services
• A proven track record of closing and scaling revenue-accretive partnerships at a fast-growing tech company
• Excellent communication and interpersonal skills, with the ability to build rapport and credibility at all levels of an organisation
• A willingness to travel as needed to build and maintain key partner relationships

Nice to have:

• NYC-based
• B2B partnerships experience
• Experience as founding or early partnerships hire
• Experience working cross-functionally with product, engineering, and GTM teams

Joining Spade means being part of a small but well-funded team, with limited risk and unlimited upside. You'll play a meaningful role in defining and building our culture, and have the opportunity to build the next generation of financial infrastructure.

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We are looking for someone who can identify and engage with C-level executives and operational decision-makers within the largest consumer electronics manufacturing firms to drive sales and expand our client base.

The ideal candidate will play a central role in driving our growth, utilizing the robust capabilities of our platform to unlock strategic growth opportunities for our clientele and refine their manufacturing processes.

Responsibilities:

• Identify and engage with C-level executives and operational decision-makers within the largest consumer electronics manufacturing firms to drive sales and expand our client base.

• Land and expand multi-year, multi-million dollar enterprise deals with the world’s largest manufacturers

• Become an expert on Regrello's value proposition, utilizing our platform's data insights to uncover and capitalize on strategic growth opportunities for clients.

• Facilitate consultative and informative discussions with senior executives, demonstrating the significant business value of our cutting-edge solutions.

• Spearhead the optimization of sales strategies, including developing sales playbooks, defining key personas and segments, and identifying best practices for sales excellence.

• Lead strategic account planning and execution to meet and exceed sales targets, while ensuring the successful delivery of our solutions.

• Actively participate in industry events and conferences to foster relationships and generate new business opportunities.

Requirements:

• Proven track record of success as an Enterprise Account Executive, specifically within the electronics manufacturing industry, demonstrating a deep understanding of the challenges and opportunities in this sector.

• Exceptional ability to build and maintain relationships with C-level executives and key decision-makers.

• Strong strategic thinking and analytical skills to identify growth opportunities and effectively articulate the value proposition of Regrello's solutions.

• Experience in defining and refining sales processes and strategies to improve efficiency and outcomes.

• Familiarity with enterprise software solutions, particularly those aimed at streamlining manufacturing and supply chain operations.

• Comfortable working in a fully remote environment, with a commitment to participate in quarterly on-site events.

Salary range: $150k - $250k per year, with on-target earnings of $300k - $500k(+) per year, including significant equity ownership and comprehensive healthcare benefits.

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