This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

About the Internship: The Digital Success team helps Okta customers of all sizes adopt our platform and maximise their investment. We bridge the gap between customer pain points and tangible value, guiding companies from onboarding to a successful renewal. As a Digital Success Intern focusing on Automated Field Insights, you will play a pivotal role in our ability to scale value realisation by leveraging cutting-edge automation and AI to deliver insights at scale.

Throughout your internship, you will contribute to high-impact projects leveraged by our customer-facing teams, directly influencing how our customers perceive value.

What You’ll Get to Do:

• Content Audit & Optimisation: Lead the end-to-end audit of our automated presentation decks. You’ll ensure content is current, on-brand, and consistent across our decks and Highspot, collaborating cross-functionally to maintain a 'single source of truth' while identifying ways to better use AI to maintain content over time.

• Customer Sentiment & Gong Analysis: Dive deep into Gong data to analyse customer calls. You will identify emerging business goals (specifically around AI adoption), uncover recurring themes, and compare these insights against our current Matik content to recommend high-impact updates.

• AI Functionality Deep-Dive: Act as the team’s 'AI Scout' by exploring Platform AI capabilities. You will evaluate and build internal use cases for AI Insights, AI Query Builder, and email to streamline our digital success motion.

• Strategic Execution: Identify iterative improvements for existing programs based on product usage data and feedback from the broader Customer Success organisation.

• Stakeholder Presentation: Conclude your internship by presenting your findings, AI recommendations, and project impact to Okta leadership and key stakeholders.

Who We are Looking For:

• Education: Rising senior pursuing a Bachelor’s degree or higher (Business, Marketing, Data Science, or Communications preferred).

• Graduating Dec 2026 or Spring 2027

• Analytical Mindset: You enjoy 'connecting the dots' between raw data and customer stories, and have a high level of attention to detail.

• Technical Curiosity: A genuine interest in Identity Security and the intersection of AI and Customer Success.

• Collaboration: Proven ability to work across teams like Marketing, Product, and Operations.

• Communication: Strong copywriting skills with an eye for design consistency and brand voice.

• Bonus Points: Familiarity with Data Visualisation and Customer Success Software (e.g. Matik, Gong, Gainsight, Pendo, or Tableau).

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills.

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.

And of course, we want you to have fun, too. Our internship program includes exciting opportunities to connect with your cohort beyond the office through fun and classic local outings.

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Role: Key Accounts Auth0 Account Executive

The Auth0 Account Executive is a specialised product expert responsible for driving the discovery, positioning, and deal strategy for our Auth0 CIAM (Customer Identity and Access Management) solutions within our most strategic, high-value accounts. While the Key Account Director (KAD) owns the overall account relationship and forecast, you are the tactical engine driving Auth0-specific winning tactics and opportunity shaping.

This role requires a deep understanding of the CIAM landscape and the ability to partner effectively across a “One Team” ecosystem. You will act as the subject matter expert to accelerate deal velocity and ensure customers receive the optimal technical solution for their complex identity needs, transitioning seamlessly between high-level business outcomes and technical SKU strategies.

Results: What You Will Achieve

• CIAM Deal Strategy: Lead Auth0-specific discovery and positioning, including the development of SKU strategies and pricing models in conjunction with Auth0 SE specialists to meet complex customer requirements.

• Opportunity Shaping: Partner closely with the KAD on pipeline generation and the proactive shaping of new opportunities to ensure a robust Auth0 presence within the strategic account portfolio.

• Competitive Positioning: Drive deal execution by maintaining a strong competitive position for Auth0, implementing winning tactics to overcome technical hurdles or market competition.

• Solution Alignment: Collaborate with Principal SEs to validate when Auth0 is the “best-fit” technology for a customer’s specific use case, ensuring high-quality, sustainable customer outcomes.

• Commercial Alignment: Support the KAD in aligning commercial terms and ensuring that all Auth0-specific technical and business requirements are accurately reflected in the final proposal.

Relationships: Who You Will Impact

• Key Account Director (KAD): Act as the primary specialist partner to the KAD, providing the deep product expertise needed to capture CIAM revenue while supporting the KAD’s overall account ownership and forecasting.

• Technical Specialists: Work hand-in-hand with Auth0 SE specialists and Principal SEs to lead CIAM-specific discovery sessions and validate technical fit.

• The Customer: Serve as the dedicated Auth0 subject matter expert during engagements, leading deep-dive discussions on CIAM business outcomes and technical implementation.

• Internal Leadership: Collaborate with Front Line Management (FLM) to ensure alignment and resolve any role friction, maintaining a seamless “One Team” experience for the customer.

• Cross-Functional Teams: Align with the broader account team (Customer Success, Legal, and Finance) to ensure Auth0 messaging and commercials are consistent with the overall strategic account plan framed by the KAD.

Requirements: What You Bring

• Specialised Expertise: Proven track record of selling complex SaaS solutions, with a specific focus on Identity (IAM) or Developer-centric platforms (CIAM experience highly preferred).

• Collaborative Selling: Demonstrated ability to work in a matrixed environment, successfully partnering with account owners to drive specialised revenue.

• Technical Acumen: Ability to translate complex technical requirements into business value and navigate SKU-level pricing and strategy.

• Strategic Execution: Experience navigating multi-million dollar sales cycles within Global or Key accounts, with a focus on deal shaping and competitive displacement.

• Communication: Exceptional presence and the ability to lead technical discovery sessions with both developer personas and executive stakeholders.

#LI- Remote

The annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$308,000-$462,000 USD

Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The Okta Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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At Airbnb, quality is not a gate , it’s a platform. The Quality Platform team is reimagining how software is built, tested, and shipped at scale. We sit at the intersection of Infrastructure, Developer Experience, and Applied AI, building the systems that enable thousands of engineers across Airbnb to ship high-quality software with speed and total confidence.

As a cornerstone of Airbnb’s Engineering Hub in Brazil, this team plays a key role in expanding our global platform capabilities while building a high-impact local engineering presence. You will join at a defining moment, helping to shape both the technical direction of the platform and the culture of the Brazil hub.

Responsibilities:

• Lead a High-Impact Team: Build and grow a world-class team of engineers. Foster a culture of Engineering Craft, ownership, and operational excellence.
• Drive Full-Cycle Platform Strategy: Define the roadmap for a unified quality platform that integrates Shift-Left methodologies with robust E2E automation, ensuring high-fidelity signals at every stage.
• Transform Quality with AI: Lead the adoption of AI-native approaches, leveraging LLMs for autonomous test discovery, predictive failure analysis, and self-healing E2E automation.
• Champion 'Quality by Design': Influence how large-scale systems are built across Airbnb, ensuring that testability, modularity, and scalability are fundamental parts of our global architecture.
• Scale the Brazil Hub: Partner with the Brazil Site Lead and global leaders to establish operational rhythms, mentor talent, and build the Airbnb engineering brand in the region.

A Typical Day:

• Strategic Leadership: Review technical designs and partner with tech leads to ensure our platform provides early feedback to developers while maintaining comprehensive E2E coverage.
• People & Culture: Coach and mentor engineers, driving career growth and fostering an inclusive team environment built on trust and belonging.
• Operational Excellence: Identify and resolve systemic bottlenecks in our CI/CD pipelines and testing environments to improve developer velocity and release confidence.
• Cross-Functional Influence: Collaborate with global Infrastructure, Product, and Data leaders to promote full-cycle quality standards and align on shared technical priorities.
• Strategic Sourcing: Participate in recruiting, onboarding, and community-building efforts to scale our presence in the Brazil market.

Your Expertise:

• Leadership Mastery: 3+ years of engineering management and 7+ years in software engineering, with a proven track record of leading high-performing teams.
• Platform & Infrastructure Mindset: Deep experience building or leading infrastructure, developer tooling, or large-scale distributed systems that serve internal engineering customers.
• Full-Cycle Testing Knowledge: A strong understanding of the entire testing pyramid, including unit, integration, and high-scale E2E automation frameworks.
• Strategic Execution: Demonstrated ability to lead through ambiguity and drive complex technical strategies across geographic and organizational boundaries.
• Global Collaboration: Exceptional communication skills in English, with the ability to influence technical roadmaps and stakeholders across the globe.
• Technical Pluses: Experience with Mobile Development (iOS/Android) or Applied AI/ML is highly valued but not required.
• Commitment to Craft: A passion for engineering excellence and a curiosity for how AI can redefine the relationship between speed and quality.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

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