Senior Machine Learning Scientist

9dfc8dc1-ef4 Senior Machine Learning Scientist We are looking for a Senior Machine Learning Scientist to join our AI Group in Berlin. As a Senior Machine Learning Scientist, you will be responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands. You will work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.

Your responsibilities will include identifying areas where ML can create value for our customers, identifying the right ML framing of product problems, working with teammates and Product and Design stakeholders, conducting exploratory data analysis and research, deeply understanding the problem area, researching and identifying the right algorithms and tools, being pragmatic, but innovating right to the cutting-edge when needed, performing offline evaluation to gather evidence an algorithm will work, working with engineers to bring prototypes to production, planning, measuring & socializing learnings to inform iteration, and partnering deeply with the rest of team, and others, to build excellent ML products.

To be successful in this role, you will need to have broad applied machine learning knowledge, 3-5 years applied ML experience, practical stats knowledge (experiment design, dealing with confounding etc), intermediate programming skills, strong communication skills, both within engineering teams and across disciplines, comfort with ambiguity, typically have advanced education in ML or related field (e.g. MSc), and scientific thinking skills. Bonus skills and attributes include track record shipping ML products, PhD or other experience in a research environment, deep experience in an applicable ML area. e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering, strong stats or math background, visualization, data skills, SQL, matplotlib, etc.

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]]> full-time senior hybrid Broad applied machine learning knowledge, 3-5 years applied ML experience, Practical stats knowledge (experiment design, dealing with confounding etc), Intermediate programming skills, Strong communication skills, both within engineering teams and across disciplines, Track record shipping ML products, PhD or other experience in a research environment, Deep experience in an applicable ML area. e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering, Strong stats or math background, Visualization, data skills, SQL, matplotlib, etc. Engineering Technology Intercom https://logos.yubhub.co/intercom.com.png Intercom is an AI Customer Service company that provides customer experiences for businesses. It was founded in 2011 and has nearly 30,000 global businesses as clients. https://www.intercom.com/ https://job-boards.greenhouse.io/intercom/jobs/7372016 Berlin, Germany 2026-04-18 9d9ad825-743 Staff Machine Learning Scientist We're looking for a Staff Machine Learning Scientist to join our AI Group team. As a key member of our team, you will play an active role in hiring, mentoring, and career development of other engineers. You will raise the bar for technical standards, performance, reliability, and operational excellence. Your responsibilities will include identifying areas where ML can create value for our customers, conducting exploratory data analysis and research, and working with engineers to bring prototypes to production.

We're looking for someone with 5-8 years of applied ML experience, previous background in a senior/staff role, and significant demonstrated impact that their work has had on the product and/or the teams. You should have strong programming skills, experience as the primary technical leader for a team, and strong communication skills, both within engineering teams and across disciplines.

As a bonus, we're looking for someone with a track record of shipping ML products, PhD or other experience in a research environment, deep experience in an applicable ML area, and strong stats or math background.

We offer competitive salary and equity in a fast-growing start-up, regular compensation reviews, pension scheme, life assurance, comprehensive health and dental insurance, flexible paid time off policy, paid maternity leave, and relocation support for those moving to our offices.

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]]> full-time staff hybrid Machine Learning, Programming skills, Communication skills, Leadership skills, Data analysis and research, ML product development, Research experience, Stats or math background, NLP, Deep learning Engineering Technology Intercom https://logos.yubhub.co/intercom.com.png Intercom is the AI Customer Service company that helps businesses provide customer experiences. It was founded in 2011 and is trusted by nearly 30,000 global businesses. https://www.intercom.com/ https://job-boards.greenhouse.io/intercom/jobs/6654793 Dublin, Ireland 2026-04-18