Introduction to role

At AstraZeneca, teams work across global boundaries to make an impact and find answers to complex challenges. This role sits at the heart of that mission, combining scientific depth with strategic leadership to advance care in chronic respiratory disease. As US Head of Medical, COPD, this position owns the medical strategy and execution for a novel Interleukin-33 targeting monoclonal antibody, crafting both product and disease area direction across the full lifecycle. Reporting directly to the VP Medical Respiratory, Immunology, Vaccines and Immune Therapies (R&I), this leader will guide a high-performing team, drive launches, and influence how evidence, access and clinical practice come together to transform outcomes for patients living with COPD and severe lower respiratory tract disease. Ready to steer a first-in-class biologic and redefine what’s possible in respiratory medicine?

Accountabilities

• Lead and grow the COPD US medical team, setting clear vision, priorities and standards for excellence in disease area and brand strategy and execution.
• Develop and deliver coordinated medical strategies and plans for COPD and related indications, ensuring alignment with global medical, US commercial and market access partners.
• Develop and implement Transforming Healthcare initiatives that shape the biologics market in COPD, severe LRTD and adjacent areas, using evidence and insight to influence clinical practice and care pathways.
• Own disease area and brand medical budgets and resource planning, ensuring optimal allocation to high-impact activities across the lifecycle.
• Co-lead the COPD Core Value Team with Commercial and Market Access leaders, connecting strategy, science, access and execution to deliver a cohesive launch plan.
• Continuously assess and communicate the competitive landscape, translating insights into differentiated positioning and tactical plans.
• Act as the primary US medical point of contact for the Global Product Team (GPT), providing strategic input on lifecycle management, phase IV strategy and study design.
• Partner with evidence generation teams to define and execute real-world evidence programs that address US clinical, payer and policy needs.
• Build and sustain positive relationships with external authorities, professional societies, patient groups and key internal stakeholders to inform strategy and amplify scientific leadership.
• Serve as a medical spokesperson for COPD in response to media inquiries when required, ensuring accurate, balanced and compliant communication.
• Coach, mentor and develop direct reports, actively leading succession, talent development and engagement within the team.
• Nurture a culture that values scientific rigor, teamwork, innovation and recognition, while maintaining full compliance with AstraZeneca policies and external regulations.

Essential Skills/Experience

• Sophisticated Scientific Degree (MBBS, PharmD, PhD, or MD) or equivalent education
• A Minimum of 7 years of experience in the pharmaceutical industry, ideally in Medical Affairs, working at the country and global/regional level
• Medical/clinical/scientific expertise in Respiratory Disease
• Experienced team leader, with a track record of establishing high performance teams
• Demonstrated track record delivering results in a sophisticated matrix environment, building capabilities, and leading impactful medical initiatives. Experience launching a new product
• US Regulatory Strategy Knowledge including product approval, label requirements/ negotiation
• Consistent track record to collaborate and build internal and external networks
• Strong intuition for business, with comprehensive understanding of the U.S. healthcare environment

Desirable Skills/Experience

• Leadership experience in US Medical Affairs for respiratory biologics or other specialty therapeutics.
• Direct involvement in major US product launches in COPD or related respiratory indications.
• Experience crafting or overseeing real-world evidence programs passionate about payer needs and healthcare system impact.
• Background working closely with field medical teams and external authorities to develop standards of care.
• Track record influencing cross-functional investment decisions using medical insights and data.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where medical leaders sit at the intersection of science and real-world practice, using evidence to influence how care is delivered today and tomorrow. Work alongside experts who embrace change because it sparks innovation, from bold real-world studies to pioneering launches that shift treatment paradigms in respiratory disease. Collaboration across research, medical and commercial functions is embedded in how things get done here, opening doors to new ideas, broader networks and continuous development without borders. Every study designed, every partnership built and every insight translated into practice contributes directly to better outcomes for patients and fuels the next wave of scientific progress.

If this opportunity to lead COPD medical strategy in the US excites you, apply now and take the next step in your career with AstraZeneca.

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Developing relationships and engaging in scientific exchange with medical and scientific partners, including Healthcare Professionals, Quality Assurance Managers, Population Health Experts, and Managed Markets Customers with in Health Systems. Each scientific engagement is focused on Practice Change within the Health System with the ultimate goal of causing Practice Change thus improving medical care for patients with Asthma and/or COPD.

Partnering with key internal stakeholders including Commercial Account Directors/Managers, Payer Medical, Medical Directors, and Practice Change Champions. Identifying pre-clinical, clinical and post-marketing study investigators in alignment with Medical Affairs objectives; and provide impactful information that enhances the value and proper use of AZ products to internal partners.

Responding to customer inquiries to provide focused and balanced clinical and scientific information that supports the appropriate use of or clinically differentiates AstraZeneca's products and services.

Essential for the role:

• 0-1 years' experience as a Medical Science Liaison in the pharmaceutical industry

• Advanced Clinical/Science Degree required (e.g., MD, PharmD, PhD, MSN, NP, PA, etc.). BSN with extensive clinical experience may be considered.

• Knowledge of Health Systems, customer segments and market dynamics

• Demonstrated expertise in discussing scientific content and context to multiple audiences

• Experience initiating Practice Change within Health Systems

• Excellent project management ability

• Excellent oral and written communication and interpersonal skills

• Working knowledge of Microsoft Office Suite

• Thorough knowledge of regulatory environment

• Experience in the pharmaceutical industry

• Strong leadership capabilities

• Must reside in territory

• Ability to travel (50-70%) – percentage varies with geography

Desirable for the role:

• 2+ years' experience as a Medical Science Liaison in the pharmaceutical industry

• Established track record of basic or clinical research

• Proven expertise in the drug discovery and drug development process

• Previous experience working within Health Systems or Integrated Delivery Networks

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Holidu is expanding into Croatia, and you will play a key role in launching and growing our presence in this exciting new market, starting from our office in Zagreb.

This is a unique opportunity to be part of building a market from scratch. Together with your future team, you will lay the foundation for our success in Croatia, shaping processes, building strong local relationships, and contributing to a high-performing and entrepreneurial team culture from day one.

Your role in this journey

• Be the main contact person for our hosts across Croatia who want to list their vacation rentals on our platform, advising them on how to use our product effectively.
• Take ownership of onboarding new properties, coordinating their go-live and supporting hosts with post-booking questions to ensure a high level of customer satisfaction.
• Work closely with our product and content teams to ensure a smooth and efficient onboarding experience.
• Build and maintain strong relationships with key partners and proactively support them in growing their business and increasing revenues.
• Analyze account performance and develop data-driven, solution-oriented strategies to optimize results.
• Actively contribute to building the Croatian market by identifying opportunities, generating leads, and organizing networking events to grow our local host community.
• Collaborate with your team to establish best practices and processes in a brand-new market environment.

Your backpack is filled with

• Relevant experience in account management, tourism, hospitality, or other customer-facing roles.
• Strong communication skills with the ability to stay friendly, solution-oriented, and calm in all situations.
• A customer-centric mindset with a proactive, problem-solving attitude.
• Excitement about technology, digital products, and the travel industry.
• Near-native Croatian skills and fluent English skills.
• A valid driver’s license.
• A hands-on, entrepreneurial mindset and motivation to build something from the ground up.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

Want to travel with us? Apply online on our career page! Your first travel contact will be Gloria from HR.

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As the US Senior Marketing Director, you will be accountable for US brand strategy and launch excellence, partnering across an XF team to deliver a first-class COPD launch.

Key responsibilities include:

• Developing, socializing, and refining the global brand strategy, value proposition, and positioning for COPD
• Translating strategy into clear priorities, success metrics, and launch plans aligned with enterprise objectives
• Designing, piloting, and scaling signature initiatives to accelerate adoption and sustain growth
• Building strong, trust-based partnerships with US Launch Lead and Regional Leads
• Integrating clinical, real-world, competitive, and market access insights to guide strategy
• Defining segmentation, targeting, and omnichannel strategy to optimize HCP and patient engagement
• Embedding AI-powered capabilities responsibly across planning, content operations, and analytics

Requirements include:

• Significant experience launching biologics and delivering end-to-end brand leadership in specialty care
• Deep knowledge of commercial strategy and core methodologies
• Proven track record engaging external stakeholders and converting insights into actionable strategies

Total Rewards: The annual base pay for this position ranges from $231,988.80 to $347,983.20. Our positions offer eligibility for various incentives, including short-term incentive bonuses, equity-based awards, and commissions.

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The successful candidate will thrive in a rapidly changing market access environment, create clear goals and inspiring plans, develop strong partnerships, and make difficult decisions. You will manage all marketing activities for the CVRM pipeline to support company objectives. You will conduct analyses of the market segment, including identification of key growth drivers, opportunities, and risks. You will incorporate results of analysis into product strategy.

Key responsibilities include:

• Demonstrating expert knowledge and understanding of the clinical disease state to inform value strategy and access planning.
• Leading the development of customer education materials and tactics to effectively execute the market access strategy for the CVRM pipeline across stakeholders.
• Translating scientific and clinical evidence into clear market value propositions that resonate with payers, providers, and policy stakeholders.
• Creating an integrated payer insight, evidence generation, and customer engagement plan to support access, reimbursement, and pull-through for the CVRM pipeline.
• Aligning closely with brand teams to develop product value propositions and comprehensive value strategies across market access channels.
• Partnering to recommend pricing and compliant payer contracting approaches aligned with brand P&L, including innovative approaches to evolving market challenges and contributing to the continuous improvement of market access strategies and execution.
• Leading in the design and implementation of affordability programming that ensures patient access while carefully stewarding brand budget and gross to net impact.
• Maintaining expert understanding of the US market access landscape, including legal, regulatory, and compliance requirements affecting coverage and reimbursement.
• Applying strong financial acumen to understand US payer deal/no-deal analysis, informing contracting strategies and sustainable access decisions.
• Developing robust measurement, analytics, and reporting plans to track performance, optimize tactics, and inform strategy evolution.
• Leading and contributing to innovative approaches to meet evolving market access requirements, leveraging insights, data, and external trends.
• Communicating brand aspiration and market access strategy to key field-based Market Access teams, enabling flawless execution and alignment.

Essential requirements include:

• Bachelor's degree
• 5+ years of experience in one or a combination of pharmaceutical, healthcare, scientific, clinical, institutional, or related industry experience
• 3 years of commercial experience
• Understanding of the US market access landscape and the legal/regulatory environment for pharmaceuticals/healthcare industry required

Desirable requirements, skills, and capabilities include:

• Advanced degree in business, marketing, or science
• Experience in customer-facing roles
• Financial and forecasting experience
• Proven track record of consistent achievement or overachievement in developing and delivering strategic and operational plans within a therapeutic or business area
• Demonstrated experience in working within cross-functional business units essential
• Strong financial acumen with the ability to assess and drive results
• Strong communication, presentation, collaboration, and negotiation skills
• Ability to successfully lead through change, complexity, and ambiguity in a highly matrixed environment
• Demonstrated learning agility

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As a critical member of the US Medical Affairs team, you will be responsible for providing scientific leadership, external engagement, and cross-functional influence to advance evidence generation, medical education, and development of medical affairs strategy to support commercialization strategic plans of the portfolio.

Key responsibilities include:

• Overseeing US medical affairs strategy and contributions into the Bayer pipeline portfolio in collaboration with medical directors and in alignment with the VP of Specialty and Pipeline TA.
• Providing input, appropriate to the Phase of development of a product to ensure US perspective and needs are incorporated into development strategy.
• Active participation and effective collaboration with global teams to assure the efficient and expedient conduct of clinical development programs, aligning them with strategic priorities that support appropriate US direction of the Life Cycle Management strategy.
• Working collaboratively with US New Product Commercialization, Market Access and US regulatory teams to provide expert medical input into strategic plans.
• Serving as a member of Product Team and/or Clinical Strategy Team leadership of multiple assets in different therapeutic areas.
• Supporting development and execution of the US medical strategy, offering critical inputs during design and throughout the end-to-end execution of programs, in alignment with senior medical leadership.
• Collaborating cross-functionally with Global Evidence Generation, Clinical Development, Regulatory, Commercial and other medical affairs partners to develop and implement the Integrated Evidence Plans to improve the value proposition for the portfolio.
• Contributing to publication planning, data interpretation, and scientific dissemination in the US.
• Providing medical scientific input for brand and program documents, including integrated disease area plans, medical information documents, drug safety reporting documents, etc, while ensuring design and execution of all medical activities are according to internal and external compliance guidelines.
• Monitoring and understanding implications of evolving competitor landscape to inform medical strategy.
• Supporting completion of annual New Drug Application (NDA) reports for respective brands through evaluation of clinical data and literature and provide US Medical Affairs input in the preparation of key medical documents for INDs and NDAs.

Additionally, you will:

• Develop and guide local Thought Leader (TL) engagement strategy, together with cross-functional partners.
• Serve as the US medical expert engaging thought leaders, academic institutions, medical societies, and patient advocacy groups to advance scientific leadership and collaboration.
• Lead and support advisory boards, including agenda development, faculty engagement and synthesis of insights to help inform medical strategy.
• Represent US Medical Affairs at major congresses, symposia and scientific forums.

To be successful in this role, you will need:

• An M.D. or D.O. degree.
• Agility and ability to flex into different therapeutic areas.
• Clinically relevant work experience or independent research experience or equivalent or experience in a pharmaceutical related industry.
• Experience working in or deep understanding of in-hospital consideration in US healthcare delivery.
• Deep understanding of clinical trial design, analysis and interpretation as well as the principles of observational studies and health economics/ outcomes research.
• Robust understanding of regulatory and market access considerations and triangulating those to implications on clinical trial design and clinical care delivery.
• Proven ability for strategic planning along with operations skill and experience related to clinical research involving both single and multiple centers.
• Strong ability to quickly build meaningful and trusting relationships, both internally and externally to the organization.
• Understanding of the drug development process over different stages.
• Strong ability to connect and collaborate across different functions and background, both internally and externally to the organization.
• Innate ability to lead others without formal authority, with demonstrated experience guiding teams from design to implementation of strategic initiatives.
• Excellent communication skills, both verbal and in written.
• Willingness and ability to travel as business dictates, both for internal and external functions.

Preferred qualifications include:

• Board certification or board eligibility in cardiovascular, neurology, critical care medicine.
• 7 years work experience in the pharmaceutical sector in Medical Affairs, Clinical Development or related positions.
• Experience in the field of medical support of a product portfolio across multiple therapeutic areas.
• Experience in leading and participating in teams across cultures and geographies, prior experience in global medical launch planning activities.

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The Respiratory Medical Science Liaison (Asthma) is responsible for providing medical and scientific support for AstraZeneca's marketed products, new indications and compounds in development. This is done by:

Developing relationships and engaging in scientific exchange with medical and scientific partners, including Healthcare Professionals, Quality Assurance Managers, Population Health Experts, and Managed Markets Customers within Health Systems.

Partnering with key internal stakeholders including Commercial Account Directors/Managers, Payer Medical, Medical Directors, and Practice Change Champions.

Identifying pre-clinical, clinical and post-marketing study investigators in alignment with Medical Affairs objectives; and provide impactful information that enhances the value and proper use of AZ products to internal partners.

Responding to customer inquiries to provide focused and balanced clinical and scientific information that supports the appropriate use of or clinically differentiates AstraZeneca's products and services

Essential for the role:

• 0-1 years' experience as a Medical Science Liaison in the pharmaceutical industry

• Advanced Clinical/Science Degree required (e.g., MD, PharmD, PhD, MSN, NP, PA, etc.). BSN with extensive clinical experience may be considered.

• Knowledge of Health Systems, customer segments and market dynamics

• Demonstrated expertise in discussing scientific content and context to multiple audiences

• Experience initiating care transformation within Health Systems

• Excellent project management ability

• Excellent oral and written communication and interpersonal skills

• Working knowledge of Microsoft Office Suite

• Thorough knowledge of regulatory environment

• Experience in the pharmaceutical industry

• Strong leadership capabilities

• Must reside in territory

• Ability to travel (50-70%) – percentage varies with geography

Desirable for the role:

• 2+ years' experience as a Medical Science Liaison in the pharmaceutical industry

• Established track record of basic or clinical research

• Proven expertise in the drug discovery and drug development process

• Previous experience working within Health Systems or Integrated Delivery Networks

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Key responsibilities include:

• Achieving revenue goals for the area by executing comprehensive strategies and initiatives to drive revenue growth and market share in the region.
• Developing and leading a high-performing team in the business unit, including sales representatives, key account managers, and other specialized roles.
• Identifying, retaining, and attracting high-performing talent for the organization.
• Gaining and applying a deep understanding of relevant markets, business models, strategic priorities, future direction, and financial drivers.
• Defining the local area strategy and priorities in collaboration with the cross-functional and HQ team.

The ideal candidate will have a strong mindset towards insatiable ownership, curiosity, and accountability of their local business. They must possess a broad understanding of the total business with a focus on financial acumen. Ability to understand and utilize facts/data is essential.

This role is eligible for an enhanced employee referral bonus. Employees can expect to be paid a salary between $202,000.00 to $303,000.00. Additional compensation may include a bonus or commission (if relevant).

Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.

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You will be accountable for leading the developing and delivering critical components of the US brand strategy in partnership with the cross-functional (XF) team,translating strategy into high-quality pre-launch and launch execution.

This role requires an outcomes-focused leader, ideally with previous people leadership experience, who can motivate cross-functional partners, guide country teams, and exercise evaluative judgment in complex, ambiguous situations.

You have a passion for campaign marketing, an eye for detailed planning, and the ability to assess multiple angles to develop pragmatic solutions.

Your initiatives are rooted in robust market research and a sharp understanding of the external environment.

Major Duties and Responsibilities:

As the Director, Marketing - COPD you will be accountable for:

Brand Plan Development & Implementation: Lead the development and implementation of the US pre-launch and promotional activity plan, ensuring quality, compliance, and measurable impact.

Lead US Initiative Roll-out Plans: Lead the roll-out of US initiatives, projects, and engagement plans (e.g., campaigns, brand forums, congress strategy and presence), with a focus on T8 markets and scalable toolkits.

Market Partnership and Execution: Engage closely with local marketing teams to ensure flawless, aligned execution of the promotional plan; collect and synthesize market feedback to refine guidance.

Strategy Input and GSP: Provide promotional input to the US strategy, including positioning, messaging, and priority initiative recommendations.

External Engagement and Advocacy: Engage with KEEs and other priority stakeholders to gather input that informs the promotional strategy and activity plan, supporting advocacy development and evidence-led storytelling.

Omnichannel and C360 Enablement: Support segmentation, journey mapping, and content operations in C360; track channel performance and drive continuous optimization of HCP and patient engagement.

AI Enabled Ways of Working: Champion responsible use of AI to enhance content creation, tagging, and analytics; document learnings and best practices for scale.

Agency and Budget Operations: Manage day-to-day agency briefs, timelines, and deliverables; support PO creation, budget tracking, and investment reporting.

Performance Tracking: Maintain dashboards, KPIs, and leading indicators; contribute to business reviews and implement course corrections on owned initiatives.

Requirements/Qualifications:

Education: Bachelor's degree is required with business degree or scientific expertise as preferred

Experience:

Strong in market experience launching biologics, preferably in respiratory; specialty care experience required.

Demonstrated experience leading marketing campaign implementation in a global role or a significant global market.

In-depth understanding of commercial strategy, methodologies, and tools, including product profiling and positioning, forecasting inputs, pricing and reimbursement, market research techniques, and competitive intelligence.

Proven experience engaging external customers (e.g., KEEs, prescribers, payers) and translating insights into actionable plans.

Special Skills/Abilities:

Strong planning and project management, with the ability to manage complex, multi-stakeholder initiatives and deliver at pace.

Demonstrated ability to lead without authority and influence across functions and geographies.

Ability to gauge feasibility, impact, and risk of proposed programs; data-driven decision-making.

Strong leadership and influencing skills to ensure commercial focus in global projects.

Demonstrated ability to bring ideas to action and deliver measurable outcomes.

Robust analytical, organizational, and communication skills (written and verbal).

Proven collaborator who operates well amid ambiguity, simplifies complexity, and manages multiple priorities.

Total Rewards: The annual base pay (or hourly rate of compensation) for this position ranges from $193,898 to $290,847. Our positions offer eligibility for various incentives,an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

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The successful candidate will develop relationships and engage in scientific exchange with medical and scientific partners, including healthcare professionals, quality assurance managers, and population health experts to improve medical care for patients with COPD. They will also partner with key internal stakeholders, including medical, sales, and marketing, to identify pre-clinical, clinical, and post-marketing study investigators in alignment with medical affairs objectives.

Responsibilities:

• Develop relationships and engage in scientific exchange with medical and scientific partners to improve medical care for patients with COPD
• Partner with key internal stakeholders to identify pre-clinical, clinical, and post-marketing study investigators in alignment with medical affairs objectives
• Provide impactful information that enhances the value and proper use of AZ products to internal partners
• Respond to customer inquiries to provide focused and balanced clinical and scientific information that supports the appropriate use of or clinically differentiates AstraZeneca's products and services

Essential Requirements:

• 0-1 years' experience as a Medical Science Liaison in the pharmaceutical industry
• Advanced Clinical/Science Degree required (e.g., MD, PharmD, PhD, MSN, NP, PA, etc.)
• Knowledge of Health Systems, customer segments, and market dynamics
• Demonstrated expertise in discussing scientific content and context to multiple audiences
• Experience initiating Transforming Care within Health Systems
• Excellent project management ability
• Excellent oral and written communication and interpersonal skills
• Working knowledge of Microsoft Office Suite
• Thorough knowledge of regulatory environment
• Experience in the pharmaceutical industry
• Strong leadership capabilities
• Must reside in territory
• Ability to travel (50-70%)

Desirable Requirements:

• 2+ years' experience as a Medical Science Liaison in the pharmaceutical industry
• Respiratory experience in pharmaceutical industry or clinical practice
• Established track record of basic or clinical research
• Proven expertise in the drug discovery and drug development process
• Previous experience working within Health Systems or Integrated Delivery Networks

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Key responsibilities include:

• Achieving revenue goals for the area by executing comprehensive strategies and initiatives to drive revenue growth and market share in the region.
• Developing and leading a high-performing team in the business unit, including sales representatives, key account managers, and other specialized roles.
• Identifying, retaining, and attracting high-performing talent for the organization.
• Gaining and applying a deep understanding of relevant markets, business models, strategic priorities, future direction, and financial drivers.

The ideal candidate will have a strong mindset towards insatiable ownership, curiosity, and accountability of their local business. They must possess a broad understanding of the total business with a focus on financial acumen.

In addition to a competitive salary, employees can expect additional compensation, including a bonus or commission (if relevant), as well as benefits such as health care, vision, dental, retirement, PTO, and sick leave.

This role is eligible for an enhanced employee referral bonus.

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Key Responsibilities

• Become an ambassador for the Polestar brand and promote our values and mission
• Provide premium customer service, including welcoming, listening, and advising clients in a clean and modern environment
• Create a genuine brand experience through vehicle discovery, testing, and digital configuration
• Support customers throughout their journey, from initial contact to delivery
• Develop strong relationships with your client portfolio and provide personalized support
• Participate actively in the launch and development of Polestar in your region
• Promote associated services, such as financing, insurance, trade-in, accessories, and maintenance

Requirements

• Proven experience in automotive sales, ideally in the premium, electric, or innovative sectors
• Strong sales and relationship-building skills, with a focus on high-end clients
• Familiarity with new technologies and electric mobility concepts
• Proficiency in digital tools and platforms
• Excellent presentation and customer service skills
• Strong listening, curiosity, and trust-building abilities
• Dynamic, positive energy, and a willingness to take on challenges
• Pioneer spirit and enthusiasm for joining a launch team

If you're ready to embark on an exciting adventure with Polestar, please don't hesitate to apply now. We're constantly reviewing applications and the position will remain open until filled.

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You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability.

You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions.

A typical day will involve leveraging AI and tooling to lead the implementation of a test automation strategy, covering the entire testing pyramid (unit, service, integration, and end-to-end testing) to verify feature functionality for customer use cases.

You will lead building, maintaining, and effective utilization of automated tests, collaborating closely with engineering teams to ensure robust test coverage for features and releases, and actively participating in the continuous improvement of testing processes.

You will contribute to improving existing automation frameworks to support new functionalities and optimize quality and efficiency.

Collaboration with CI/CD team to integrate automated testing into CI/CD pipelines, ensuring thorough test coverage at every stage of development.

Demonstrate excellent troubleshooting abilities, isolate issues, and verify bug fixes.

Be a player of our high-performance team to ensure code quality, commitment to craft and operational excellence.

Drive collaboration with cross-functional teams, including product management, development, and other QE teams, in a fast-paced environment with short release cycles.

Your expertise will be demonstrated through 9+ years of industry experience in software testing and automation, demonstrable knowledge in at least one programming language (e.g., Kotlin, Java) and strong scripting skills.

Strong knowledge of test automation methodologies, tools, and frameworks, strong hands-on experience with automation frameworks (e.g., Espresso), experience integrating automated tests into CI/CD pipelines (e.g., Buildkite, Spinnaker, Jenkins) and version control systems (Git).

Excellent communication skills towards facilitating interactions with cross-functional teams, expertise developing solutions to ambiguous problems, and integrations across multiple teams with significant impact.

Bachelor’s degree in computer science/engineering or equivalent, fluency in English (reading, writing, and speaking) is essential.

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You'll roll up your sleeves from day one and jump right in, both crafting plans and strategies, while also owning the tactical responsibilities of the job yourself. You'll partner with a variety of individuals, including our Testing and Evaluation, Technical Operations, Manufacturing, and Facilities teams, working to craft cross-functional improvements to our operations. You will serve as the primary EHS resource to our Testing and Evaluation teams.

Responsibilities:

• Lead day-to-day EHS operations and process management at all Test Sites (Texas, California, Oregon, Washington and Nevada)
• Design and create policies for employees to follow that minimize job-related hazards in our field testing and deployment environments in concert with site leadership
• Develop and conduct safety training according to appropriate regulations
• Develop and maintain strong communication (both written and verbal) from the field back to the EHS team for further SOPs and curriculum development
• Site compliance with federal, state, local, and landowner regulations
• Conduct safety audits at sites and build improvements
• Maintain, develop or implement site-specific environmental policies which include but are not limited to:
• Hazardous and non-hazardous waste management
• Air permitting
• Spill prevention/response
• Storm water management
• Waste water
• Incident and injury response
• Coordinating with and serving as the main point of contact for local regulatory agencies

Requirements:

• Bachelor's degree and 5+ years or 8+ years of related experience in manufacturing/assembling, R&D operations is required.
• You have experience with Federal and State OSHSA regulations, and the ability to monitor and interpret new regulations.
• You understand the materials we use and implement handling policies based on regulations and best practices like range safety, laser safety, battery handling and disposal, etc.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• You are a strong independent worker who can drive outcomes with minimal oversight.
• You are skilled in developing and maintaining excellent working relationships with internal teams, customers, and business units.
• You are extremely organized, proactive, responsive, and upbeat with strong organizational skills.
• You're both high ownership and low ego, approaching everything with strong outcome orientation and high humility.
• Advanced use of MS Word, Excel, Slack, Outlook; other productivity tools.
• 50% travel will be required (domestic)
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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As a Mandarin-speaking Outside Sales Representative, you will play a key role in identifying new restaurant opportunities within your territory, conducting in-person meetings and live demos, and helping them transform their businesses with Snackpass.

Responsibilities: Actively prospect and identify new restaurant opportunities within your territory. Conduct in-person meetings and live demos to present the benefits of partnering with Snackpass. Develop tailored solutions for prospective customers based on their unique needs. Manage the complete sales cycle, from lead generation to contract signing. Serve as the face of Snackpass, fostering trust and enthusiasm with potential partners. Share feedback and insights from the field to improve sales strategies and product offerings.

Requirements: Fluency in Mandarin (required). Proven ability to build relationships and close deals in a fast-paced environment. Strong work ethic with a demonstrated track record of exceeding sales goals. Excellent communication and presentation skills, with the ability to engage diverse audiences. Experience conducting live demos and tailoring presentations to specific customer needs. Self-motivated and comfortable managing a pipeline independently. Tech-savvy can navigate sales tools (e.g., Attio). Interest in restaurant technology and passion for helping businesses grow.

Role Details: Contract to Perm In the field of your territory or the office, 4 out of 5 days a week. Total Comp: 55k-135k

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level , from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering group focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, integrations, and implementation workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys.

The ideal candidate is a seasoned engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding and implementation experience.

• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.

• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.

• Drive execution of the Activation roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.

• Lead and manage multiple teams of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.

• Build systems that integrate identity verification, KYC and compliance workflows, customer data ingestion, and implementation tooling in a scalable and reliable manner.

• Drive continuous improvement in engineering processes, technical architecture, and product quality.

• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• Strong technical background and understanding of software development principles.

• Expertise leading full-stack engineering teams delivering end-to-end product experiences.

• Demonstrated track record of shipping customer-facing features across multiple release cycles.

• 3+ years of experience managing or leading multiple technical teams in a high-growth environment.

• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.

• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.

• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.

• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.

• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

• You are a champion for the customer and constantly put yourself in their shoes to create intuitive, frictionless experiences.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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XML job scraping automation by YubHub

Your primary focus will be on applying deep experience design expertise and an end-to-end customer perspective to define how to ensure quality at scale. You will work closely with cross-functional teams to execute a shared vision and achieve ambitious goals.

Key responsibilities include creating playbooks, defining quality standards, prototyping new categories of products, and educating partners on how to use the work to design impactful experiences at scale.

To succeed in this role, you will need to have a proven track record of working in experience design, physical experience design, editorial design, and/or service design. You should also have strong discernment in taste and cultural sensibilities to design authentic experiences for various types of audiences.

In addition, you will need to be able to drive execution across teams in a fast-paced environment, communicate clearly and effectively, and be flexible to coordinate across different time zones.

This role requires a high degree of entrepreneurial spirit, self-motivation, and a proactive approach to driving the work forward. You should also be able to travel as needed to test the product.

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be able to conduct their work.

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The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service.

As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way.

CS Specialist, Premium Support needs strong communication skills in English and French, problem-solving abilities, and customer service expertise.

They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

A Typical Day:

• Complex case management: Provide the highest level of service to our community in each and every case

• Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone

• Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate

• Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval

• Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work

• Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem

• Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality:

• Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention

• Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution

• Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb

• Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances

• Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team's improvement:

• Leverage your functional operational knowledge to proactively support the team success

• Provide insights about community experience and continuous improvement opportunities to your Management

• Help document ways of working, best practices, and the norms for your service(s) as requested by management

• Provides technical/functional/SME to less experienced members of the team.

• Shares ideas to improve processes and ways of working

• Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement:

• You have gained the trust of internal & external stakeholders through effective relationship management and delivering results

• Displays flexibility, openness and approachability when resolving issues

• Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics

• You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

• 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts

• Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred.

• Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly.

• Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

• Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders.

• Active listening skills to understand guest needs and provide personalized recommendations and assistance.

• Empathy and patience in dealing with customers, especially in high-pressure situations.

• Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time.

• Passion for delivering exceptional customer service and setting a high bar.

• Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively.

• Ability to adapt to new tasks and responsibilities as needed.

• Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments.

• Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team.

• Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.

• Language proficiency in English, written and spoken, other languages are a plus.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in Canada to be able to conduct their work.

Currently, employees can be located in: British Columbia, Ontario, Quebec, Alberta, or Saskatchewan.

This list is continuously being updated, please check back with us if the provinces you live in is on the list.

If your position is employed by another Airbnb entity, your recruiter will inform you what provinces you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible.

We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services

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The Air and Ground Deterrence (AGD) Division develops integrated robotic systems designed to provide multi-domain situational awareness and force protection across land, sea, and air. The Sentry Hardware team with AGD serves as the key system integrator of the Anduril Sentry Family of Systems (FoS).

We are looking for an Electrical Engineer to join our rapidly growing team in Irvine, CA. This role will own rapidly developed, ruggedized electronics design in addition to scaling legacy design concepts to support full-rate production. In this role, you will partner with our Architecture and Product Management team to help drive system requirements prior to owning full PCB and/or electrical system design.

Key Responsibilities:

• Take ownership as the main point of contact for electrical integration activities.
• Provide hands-on and in-field support of prototype and production-level product.
• Collaborate with mechanical engineers to optimize selection, design, and integration of high-power components, modules, and distribution.
• Trade-off component and module selections against size, weight, power, and EMC requirements.
• Collaborate with design team to achieve reliability goals at a system level in context of concepts of operation.

Requirements:

• Minimum 5 years of professional experience.
• Self-starter with the ability to design digital & analog electronics from concept and functional prototype, to production-ready product.
• Ability to troubleshoot existing hardware to find root cause of issues and implement improvements to improve the design.
• Develop clear documentation to capture design requirements, specifications, test coverage, and test reports.
• Complete full-cycle PCB design including collecting requirements, schematic design, component selection, completion of layout, bring-up, test, debug, validation, characterization, and integration with the system.
• Work closely with other mechanical, software, firmware, and test engineers to deliver fully functional products.
• Work in a fast-paced environment supporting new developments, active deployments, and customer-operated hardware.
• Concurrently manage involvement in multiple projects at various stages.
• Eligible to obtain and maintain an active U.S. Secret security clearance.

Preferred Qualifications:

• Bachelor's Degree in Electrical Engineering or equivalent.
• 5+ years of experience designing, testing, and troubleshooting complex board designs and products.
• Competence with test equipment such as oscilloscopes, logic analyzers, thermal chambers, current-probes, and automation of tests.
• Familiarity with switch-mode power supply design and testing.
• Familiarity with standard interfaces such as Ethernet, CAN, I2C, SPI, PCIe, USB, etc.
• Familiarity with common MCU, CPU, FPGA devices and technologies.
• Knowledge of modern analog and digital electronics and electronic circuits.
• Exceptional organization and communication skills (both written and oral).
• Proficient with Altium Designer or equivalent electronic design automation design tools.
• Proficiency with scripting languages (Python, Matlab, etc.).
• Ability to root-cause full-stack HLOS application to hardware component-level issues.

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A typical day in this role will involve working closely with leads to assign daily work, monitoring queues in Upwork and host/guest support cases. You will also be responsible for leading the onboarding of new properties into the Luxe category, ensuring they align with brand, design, and experience criteria. This includes conducting interviews with home consultants, completing their onboarding process, and unblocking onboarding-related challenges by collaborating with market managers and other cross-functional teams.

Your expertise will be essential in assessing walkthrough reports to determine whether a property should pass or fail Luxe criteria, providing detailed reasoning and recommendations. You will also perform visual vetting of potential Luxe listings, assessing design aesthetics, property quality, and overall luxury appeal. Additionally, you will partner with stakeholders to improve vetting frameworks, visual standards, and design benchmarks.

As a subject matter expert on Luxe design and brand positioning, you will ensure consistency across all listings. You will provide feedback and recommendations to refine property evaluation guidelines and Luxe onboarding processes. You will also mentor and coach Luxe specialists on visual assessment and luxury experience standards.

To be successful in this role, you will require a bachelor's degree or equivalent, with 6-8 years of experience in a customer experience, operations, hospitality, or design-led environment. You will also need a background in design, hospitality, architecture, or luxury segment, and proven ability to evaluate properties for luxury standards, including visual and experiential vetting.

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As a Senior Account Executive on the Growth team, you will play a key role in helping Dropbox evolve how we go to market as we expand into newer products like Dash. This role goes beyond traditional account expansion. You’ll be responsible for building and scaling how we sell across new use cases and buying centers within our install base and with net new customers.

You will operate at the intersection of execution and problem-solving, closing business while helping shape our sales motion, messaging, and approach.

This is an opportunity to have a direct impact on how Dropbox grows its next generation of products, with high visibility across GTM leadership.

Responsibilities

• Own the full sales cycle from pipeline generation through close and renewal within your territory
• Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders
• Expand beyond existing motions to uncover new use cases and opportunities
• Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration
• Forecast accurately and manage pipeline to consistently meet or exceed revenue targets
• Lead strong discovery to uncover customer challenges, priorities, and desired outcomes
• Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals
• Clearly articulate business impact and position Dropbox solutions around outcomes, not features
• Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps
• Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash)
• Collaborate cross-functionally and bring insights from the field to influence Product and GTM

Requirements

• 6+ years of B2B SaaS sales experience, ideally including time in early-stage, new product, or evolving GTM environments
• Proven ability to generate pipeline and close deals in ambiguous or evolving markets
• Strong experience with qualification frameworks such as MEDDICC, SPICED, or similar
• Demonstrated use of value selling methodologies such as Command of the Message or equivalent
• Experience selling to mid-market and enterprise customers, including executive stakeholders
• Consistent track record of meeting or exceeding sales targets
• High ownership mentality - you take initiative and move things forward without waiting for direction
• Thrive in ambiguity and are comfortable operating without a fully defined playbook
• Curious and business-oriented, with the ability to connect customer problems to solutions
• Resourceful and adaptable - you figure things out and adjust quickly
• Strong collaborator who contributes positively to team culture
• Experience using Salesforce or similar CRM tools to manage pipeline and forecast
• Strong organizational skills and ability to manage multiple complex deals

Preferred Qualifications

• Experience selling a new or emerging product within an existing portfolio
• Experience working in high-change or transformation environments
• BA/BS degree or equivalent experience
• General familiarity with AI or productivity tools

Compensation

US Zone 2: $187,900-$254,100 USD US Zone 3: $166,900-$225,900 USD

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You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Key Responsibilities:

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.

• Building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs.

• Creating and owning value-based relationships at all levels in customer organisations.

• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.

• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.

• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.

• Onboarding, educating, and enabling our partners, and supporting them in sales cycles.

• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.

• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.

• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

Requirements:

• A track record of success in a technical presales role,enough experience selling and implementing technology to earn your customer's trust.

• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.

• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.

• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?

• The ability to inspire groups, both large and small.

• A willingness to travel 40% within region, as well as occasionally internationally.

What We Offer:

• Competitive pay based on the work you do here and not your previous salary

• Health coverage for you and your family in many locations

• Ability to craft your calendar with flexible locations and schedules for many roles

• Generous number of vacation days each year

• Increase your impact

• We match up to $2000 (or local currency equivalent) for financial donations and service

• Up to 40 hours each year to use toward volunteer projects you love

• Embracing parenthood with minimum of 16 weeks of parental leave

XML job scraping automation by YubHub

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your Role

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.

Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings.

The CAE will develop and execute a sales strategy for their book of business.

They will be responsible for meeting or exceeding sales and revenue goals and objectives, managing overall customer relationships, and ensuring customer satisfaction.

The CAE is ultimately responsible for ensuring our customers continually realise the value of their accounts, driving positive outcomes for both the customer and Dialpad.

This position reports to our Sales Manager and has the opportunity to be based in our Denver Office.

What you’ll do

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.

You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.

• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.

• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans,aligning our product suite with their goals.

• Generate a pipeline and drive an efficient sales process.

• Achieve or exceed quarterly revenue goals.

• Serve as a Dialpad expert, becoming a trusted advisor and resource for your customers.

• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program.

Become an advocate for the customer to return to Dialpad.

Skills you’ll bring

• 3-5+ years of experience in a closing sales role.

Previous Mid-Market experience preferred.

• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.

• Ability to communicate, present, and influence key stakeholders and decision-makers.

• Experience with solution-selling techniques such as SPICED and/or MEDDICC.

• Experience providing timely and accurate forecasts to sales leadership.

• Excellent time management skills with the ability to track numerous details.

• Willingness to travel to customer locations or events as needed.

• SaaS sales background required, with bonus points for UCaaS/CCaaS.

• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Why Join Dialpad

Work at the center of the AI transformation in business communications

Build and ship agentic AI products that are redefining how companies operate

Join a team where AI amplifies every employee’s impact

Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering

Engineering at Brex is about building systems that scale with speed and intention.

Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration.

We tackle hard technical problems, own our outcomes, and push for excellence at every level , from architecture to deployment.

It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine.

This role involves strategic planning, team management, technical guidance, and cross-functional collaboration.

The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our New York office.

We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.

We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday.

Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday.

As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.

• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.

• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.

• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.

• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.

• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.

• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.

• 3+ years of progressive experience in Salesforce development and architecture.

• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.

• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.

• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.

• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.

• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).

• Experience managing remote or distributed engineering teams.

• Former founders welcome.

• Experience building Slack applications and integrations.

• Experience with B2B growth.

• You have started your own technology venture or were a foundational engineering member of an early-stage start up.

We value entrepreneurial spirit & scrappiness!

• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000.

However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data.

Brex recruiters will only reach out via LinkedIn or email with a brex.com domain.

Any outreach claiming to be from Brex via other sources should be ignored.

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Your responsibilities will include serving as the technical point of contact for your accounts and account managers in your assigned territory, building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs. You will create and own value-based relationships at all levels in customer organisations, actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.

You will develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. You will advise the sales team on effective ways of positioning Elastic products, solutions, and services, onboard, educate, and enable our partners, and support them in sales cycles.

You will craft collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs. You will be the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams. You will deepen both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

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You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Responsibilities

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value-based relationships at all levels in customer organisations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role,enough experience selling and implementing technology to earn your customer's trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 40% within region, as well as occasionally internationally.

Compensation

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organisational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $107,500-$170,100 USD The typical starting Target Variable range for this role is: $46,000-$72,800 USD The typical starting On-Target Earnings (OTE) range for this role is: $153,500-$242,900 USD

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As a Customer Success Manager at Intercom, you will work with thousands of exciting customers from various industries to help them realize the full value of their Intercom investment. You will engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth.

What will I be doing?

• Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.
• Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary.
• Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements.
• Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions.
• Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages.
• Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team.
• Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team.
• Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers.

What skills do I need?

• 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization.
• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.
• Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.
• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.
• Ability to understand and communicate complex problems clearly and concisely to different audiences.
• Self-motivating and entrepreneurial team player.
• Experience building lasting relationships with customers and colleagues.
• Experience setting up and using SaaS Communication Products

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Open vacation policy and flexible holidays so you can take time off when you need it
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

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The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service in both English and Mandarin, spoken and written. This is a full-time position based in Singapore.

As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment. You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way.

CS Specialist, Premium Support needs strong communication skills in English and Mandarin, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team. - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work.

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

• 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts
• Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred.
• Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly.
• Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.
• Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders.
• Active listening skills to understand guest needs and provide personalized recommendations and assistance.
• Empathy and patience in dealing with customers, especially in high-pressure situations.
• Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time.
• Passion for delivering exceptional customer service and setting a high bar.
• Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively.
• Ability to adapt to new tasks and responsibilities as needed.
• Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments.
• Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team.
• Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.
• Language proficiency in English and Mandarin, written and spoken.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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Your primary responsibilities will include:

• Enabling the successful resolution of core customer-facing work
• Providing consultative guidance for day-to-day case handling and approving losses for your service(s) and region(s)
• Acting as Delivery's first line of escalate support and handling high severity/sensitivity cases
• Managing slack/zoom consultations and acting as floor support for team
• Setting up a well-oiled operational environment
• Ensuring the teams' work is balanced and that inbound volume is handled by managing queues, triaging cases, and assigning ambassadors to work
• Ensuring the team is skilled in CCPAM and has the tools they need to do their work
• Being accountable for maintaining the team schedule, ensuring proper coverage, conducting real-time workforce management, liaising with WFP, and supporting the planning of peak seasons
• Thinking critically and constantly evaluating our operations, proposing changes in tools, workflows, or best practices

As a Team Specialist, you will also collaborate with cross-functional partners and stakeholders, summarize and escalate issues to high-level stakeholders when appropriate, step in as a consultative escalation point for other Delivery teams handling complex cases, maintain a deep knowledge in our policies and operations, and act as POCs for CS teams to understand how things work in your service(s) within Delivery.

In addition, you will provide recommendations and insights on service performance, report out on ambassador, team, and service performance trends to Delivery leadership, provide insights & recommendations for how to improve service delivery, close the loop with Training for areas where all Ambassadors need improvement, and act as support for Delivery leadership as requested.

The responsibilities listed above are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out above may change and additional duties may be assigned as needed.

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Your key responsibilities will include:

• Serving as the technical point of contact for some of our clients
• Developing a deep understanding of customers' goals and objectives, and articulating how our offerings address their needs
• Creating and owning value-based relationships at all levels in customer organisations
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services
• Onboarding, educating, and enabling our partners, and supporting them in sales cycles
• Creating collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams

In return, we offer a competitive salary and benefits package, including health coverage, flexible locations and schedules, generous vacation days, and a matching program for financial donations and service.

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You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Responsibilities

• Serve as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
• Create and own value-based relationships at all levels in customer organisations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Create collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along

• A track record of success in a technical presales role within the Enterprise Sector.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence.
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

"Once I started, I was blown away to realise, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search." - Director of Product, Elastic.

Why this team?

"We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers' needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding, and fair environment where you can really grow into the next phase of your career." - VP WW Solution Architecture, Elastic

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As a Senior Circuit Designer, you will be responsible for designing embedded electronics from concept to functional prototype, including hardware selection, schematic & PCB design, board bring-up, and system level integration.

You will work closely with firmware/software engineers for processor/peripheral selection, board bring up, and troubleshooting.

You will also work in a fast-paced environment supporting new developments, active deployments, and customer operated hardware.

Concurrently, you will manage involvement in multiple projects at various stages.

Required qualifications include a Bachelor’s Degree in Electrical Engineering and 10+ years of experience designing, testing, and troubleshooting complex hardware, embedded systems, and products.

Experience with multi-gigabit SERDES, DDR memory busses, Ethernet MAC and PHY interfaces, FPGAs, and common communication busses like SPI and I2C is also required.

Additionally, you should have experience with microprocessor and microcontroller selection, configuration, and interfacing, as well as competence with test equipment such as oscilloscopes, logic analyzers, debuggers, current-probes, and automation of tests.

Exceptional organization and communication skills are also necessary.

Salary range: $146,000-$194,000 USD.

Benefits include comprehensive medical, dental, and vision plans, income protection, generous time off, family planning & parenting support, mental health resources, professional development, commuter benefits, relocation assistance, and a retirement savings plan.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

The Security Engineering team protects Anthropic's AI systems and maintains the trust of our users and society. We define the authentication architecture for our training infrastructure, design the cryptographic foundations that protect model weights and training data, and drive the developer security program that shapes how engineers build and ship software.

Responsibilities:

• Build and maintain identity and secrets management systems, including credential issuance, rotation, and workload authentication across our multi-cloud environments
• Contribute to cluster security controls including RBAC policies, namespace isolation, workload identity, and pod security
• Implement and maintain cloud security controls including IAM, network segmentation, VPC architecture, and encryption across our multi-cloud and on-prem environments
• Design and implement secure development frameworks and libraries that make secure coding the path of least resistance for our engineering teams, including service to service authentication, serialization libraries, and tool proxies.
• Harden CI/CD pipelines against supply chain attacks through isolated build environments, signed attestations, dependency verification, and automated policy enforcement
• Identify and remediate security gaps through code review, threat modeling, and hands-on debugging
• Contribute to continuous cloud security posture management using infrastructure-as-code scanning, misconfiguration detection, and automated remediation

Requirements:

• At least 5 years of software engineering experience implementing and maintaining security-relevant systems in production
• Bachelor's degree in Computer Science or equivalent industry experience
• Strong programming skills in Python or at least one systems language such as Go or Rust
• Experience contributing to cloud security controls
• A track record of taking ownership of problems end to end, from identifying the issue to shipping and monitoring the fix
• Clear communication skills and the ability to work collaboratively across engineering teams
• Low ego and high empathy, with a genuine interest in helping teammates succeed
• Passion for AI safety and the role security engineering plays in building trustworthy AI systems

Preferred Qualifications:

• Contributions to developer security tooling including SAST, dependency scanning, or secure build infrastructure
• Familiarity with Kubernetes security primitives including RBAC, namespaces, network policies, and admission controllers
• Experience with cloud security posture management tooling, infrastructure-as-code security scanning, or automated remediation
• Experience with network security and isolation techniques including east-west controls, traffic inspection, and cloud network policy
• Experience with eBPF for security monitoring and enforcement, or developing kernel security policies
• Experience building secrets management or workload authentication systems, including familiarity with protocols such as OAuth 2.0, OIDC, SAML, or SPIFFE/SPIRE
• Background building or operating security systems in environments that support research workflows and rapid iteration

Benefits:

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space in which to collaborate with colleagues

How to Apply:

If you're interested in this role, please submit your application through our website. We look forward to hearing from you!

Note: Anthropic is an equal opportunity employer and welcomes applications from diverse candidates.

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Your primary mission is Customer Acquisition. The ideal candidate is a disciplined prospector who thrives on the 'thrill of the hunt' and has a proven track record of breaking into new accounts within the ANZ mid-market. You possess the sales grit to open doors and the technical acumen to close them, engaging everyone from C-suite executives to senior technical architects.

Responsibilities:

Drive Revenue Growth: Develop, execute, and maintain a comprehensive territory and account plan to consistently achieve and exceed quarterly sales targets and annual quotas.

Pipeline Management & Forecasting: Proactively build and manage a robust sales pipeline by leveraging various sourcing funnels (AE-led outbound, BDR, Channel, and Marketing Inbound). Maintain accurate forecasts and report on the status of new and expansion opportunities.

Solution & Platform Selling: Understand customer network architectures and effectively map relevant Cloudflare Solutions Plays to drive successful platform sales. Articulate compelling value propositions for Cloudflare services, demonstrating how our solutions work together to solve specific business initiatives and accelerate digital transformation.

Complex Sales Cycle Navigation: Expertly manage longer, complex sales cycles, including comprehensive contract negotiations. Drive commercial outcomes by running a consistent sales process and establishing jointly owned timelines with customers.

Technical Acumen: Leverage a deep technical understanding of the problems Cloudflare solves to drive a consultative sales motion. Engage effectively with technical professionals and communicate the value of Cloudflare's platform, including Cloudflare One and the Connectivity Cloud.

Customer-Centric Approach: Deliver a premium business experience to customers through solutions-oriented selling, empathy, proactiveness, and urgency to deliver value. Understand customer goals and objectives, analyzing where Cloudflare can add value.

Collaboration & Teamwork: Work proactively and collaboratively with Solution Engineers, Channel Account Managers, and other cross-functional teams to manage customer opportunities, share key customer feedback, and improve the overall customer experience. Actively seek to assist the team, share knowledge, and extend your personal network to foster collective success.

Continuous Improvement: Embrace curiosity to learn and grow, leveraging insights to improve outcomes. Actively participate in team meetings, deliver GTM guidance, and share useful themes to help the team understand what worked and did not work.

Examples of Desirable Skills, Knowledge, and Experience:

5+ years of proven experience selling technology solutions in a B2B model

Demonstrated track record of consistently meeting and exceeding quota targets.

Expert Sales Acumen: Proficient in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies.

Strong understanding of computer networking and 'how the internet works', with proficiency in Cloud Networking and Security Technology. Technical background in engineering, computer science, or MIS is a plus.

Ability to lead a multidisciplinary team over a long-term account horizon and effectively identify key players in organizations to convert business issues into solutions.

Exceptional interpersonal communication skills (verbal and written), with the ability to build meaningful relationships quickly and confidently engage in business-level outcome conversations with the C-suite.

Self-motivated with an entrepreneurial spirit, comfortable working in a fast-paced, dynamic environment, and possessing the discipline to work without instant gratification.

Proficiency in sales and business software and systems (e.g., Salesforce, Tableau, G-suite, MSFT suite).

Bachelor's degree required.

Ability to travel as required to engage with key customers and internal teams.

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Our Customers ------------ More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

Your Role -------- As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.

Responsibilities ---------------

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.
• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans,aligning our product suite with their goals.
• Generate pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and become a trusted advisor and resource for your customers.

Requirements -----------

• 3-5+ years of experience in a closing sales role.
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills with the ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required, with bonus points for UCaaS/CCaaS.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Why Join Dialpad -------------- We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

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The CAE will serve as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings.

Key responsibilities include developing and executing a sales strategy for their book of business, meeting or exceeding sales and revenue goals and objectives, overall customer relationship management, and customer satisfaction.

This position reports to our RVP, Client Sales, Mid-Market and is based in either our San Ramon or San Francisco office.

Key skills include 3-5+ years of experience in a closing sales role, proven success in meeting and exceeding revenue targets with either a New Business or Account Management background, ability to communicate, present, and influence key stakeholders and decision-makers, and experience with solution selling techniques such as SPICED and/or MEDDICC.

The target base salary range for this position is $79,999-$80,000.50 USD.

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As Anthropic continues to scale rapidly and deploy capital into acquisitions, minority investments, joint ventures, and novel commercial structures, you will be the decisive voice on structuring alternatives, consolidation outcomes, and financial statement impact.

This is a builder-leader role: you will establish the M&A and investments accounting function largely from the ground up, recruit and develop a high-performing team, and stand up the controls, valuation governance, and close-ready documentation expected of a large accelerated filer.

Responsibilities:

• Serve as the company's principal technical accounting authority for business combinations, asset acquisitions, strategic equity investments, joint ventures, divestitures, and related financing and equity structures

• Lead accounting due diligence on prospective transactions; evaluate structuring alternatives and advise Corporate Development and executive leadership on GAAP, control, and earnings implications before terms are finalized

• Own end-to-end purchase accounting: identification of the acquirer, determination of the acquisition date, measurement of consideration transferred (including contingent consideration, rollover equity, and replacement awards), recognition and measurement of identifiable assets and liabilities, and goodwill

• Direct the consolidation assessment for every investee and structured arrangement, including VIE identification, primary-beneficiary analysis, and ongoing reconsideration events

• Oversee the investment portfolio accounting model , determining and monitoring classification across consolidation, equity method, the measurement alternative, and fair value through earnings , and govern observable-price-change and impairment reviews

• Manage third-party valuation specialists; review and challenge purchase price allocations, intangible asset valuations, contingent consideration fair values, and impairment analyses

• Author and defend technical accounting memoranda for each transaction; serve as the primary point of contact with external auditors on M&A, investment, and consolidation matters

• Build and lead the M&A and Investments Accounting team , define roles, hire, mentor, and set the operating cadence , while remaining a hands-on reviewer on the most judgmental areas

• Design and implement the deal-accounting operating model: diligence checklists, Day-1 close playbooks, opening balance sheet procedures, measurement-period tracking, integration accounting workplans, and SOX-ready controls over non-routine transactions

• Drive post-close integration accounting, including conforming accounting policies, system/ledger onboarding, working capital true-ups, earn-out remeasurement, and push-down considerations

• Prepare and review transaction-related disclosures for quarterly and annual financial statements, including pro forma financial information and significance testing where applicable

• Partner with Tax on deal structuring, inside/outside basis differences, and ASC 740 impacts of acquisitions and investments; partner with Treasury and Legal on equity, SAFE/convertible, and complex financing instruments embedded in deals

• Present transaction accounting conclusions and financial statement impacts to the Controller, CFO, and Audit Committee in clear, decision-ready terms

• Monitor standard-setting and SEC developments affecting business combinations, consolidation, and investments; lead adoption and cross-functional education

You may be a good fit if you:

• Have 15+ years of progressive accounting experience, including 6+ years leading teams and owning the accounting for M&A and strategic investment transactions end-to-end

• Hold an active CPA license

• Bring significant Big 4 experience , ideally including time in a National Office, Transaction/Deal Advisory, or Capital Markets/Accounting Advisory group , paired with in-house experience at a high-growth or public technology company

• Have personally led the technical accounting for multiple closed acquisitions and a portfolio of minority/strategic investments, including at least one transaction of meaningful scale or complexity

• Possess deep command of US GAAP for business combinations, consolidation, equity method and other investments, fair value measurement, and related areas, with a track record of authoring positions that withstand auditor and regulator scrutiny

• Are fluent in valuation concepts and can credibly direct and challenge third-party specialists on PPA, contingent consideration, and impairment models

• Have built or materially scaled a deal-accounting or investments-accounting function, including hiring, playbook creation, and controls design

• Operate with executive presence , able to influence Corporate Development, Legal, and the C-suite on structuring trade-offs, and to present to the Audit Committee

• Demonstrate exceptional written and verbal communication, translating complex deal accounting into clear business implications for non-accountants

• Excel at both strategic leadership and hands-on technical review, and move comfortably between the two in a fast-paced, ambiguous environment

• Are proficient with accounting systems (NetSuite preferred), consolidation tools, and advanced Excel/modeling

Strong candidates may also:

• Have deep, practitioner-level expertise in one or more of the following:

• Business combinations and asset acquisitions (ASC 805), including contingent consideration, replacement share-based awards, and step acquisitions

• Consolidation and VIE analysis (ASC 810), including kick-out/participating rights and primary-beneficiary reassessment

• Equity method investments and joint ventures (ASC 323), including basis differences and in-substance common stock

• Equity securities and the measurement alternative (ASC 321), including observable price changes and impairment

• Fair value measurement (ASC 820) and acquired financial instruments (ASC 815, 825)

• Goodwill and intangibles, including impairment testing and IPR&D (ASC 350, 360)

• Foreign currency and highly inflationary considerations in acquired entities (ASC 830)

• Have led accounting for carve-outs, divestitures, spin-offs, or legal-entity rationalizations

• Have prepared or reviewed pro forma financial information under Article 11 of Regulation S-X and performed S-X Rule 3-05 / 1-02(w) significance testing

• Have stood up SOX-compliant controls over non-routine transactions and investment valuation governance

• Have experience with novel AI/tech

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Business Development Representative, you will be responsible for identifying and researching prospective Cloudflare accounts in our Enterprise segment (2500 or more employees and/or strategic logos in the region), conducting outreach to the appropriate contacts within each account, sourcing meetings, and running discovery calls using sales qualification frameworks (e.g., BANT and CHIIP).

You will be paired with Strategic/Enterprise Account Executives who will work to close opportunities that you source for them. You will also work with a variety of cross-functional teams including product marketing, field marketing and sales enablement.

While there are activity benchmarks that lead to successful BDRs, this is an autonomous role that gives you the opportunity to be creative and proactive with your outbounding strategies.

You will not be given a list and script to repeat. Instead, you are given a quarterly goal and can work with your manager to create methods to achieve them.

You will not be expected to have a thorough understanding of Cloudflare products at the outset, but we do expect you to have a strong interest in our industry and product line. You will be responsible for identifying product-fits across a variety of companies so having a passion for Cloudflare is important.

Day in the Life of BDR at Cloudflare

Own and meet target quota related to number of qualified opportunities, value of sales pipeline, and revenue

Develop new business opportunities from paired AEs' named accounts (typically large-scale Enterprise companies)

Identify target accounts with strategic timing and strong use cases through qualitative and data-driven approach

Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)

Help lead BDR team-wide campaigns or initiatives (we’re a collaborative group)

Write emails and letters you’d love to open; make calls you’d love to receive; ask compelling questions

Report, track, and manage sales activities and results using SFDC and Salesloft

Play an active role in the creation and iteration of team processes

Examples of desirable skills, knowledge and experience

Self-motivated; entrepreneurial spirit

Comfortable working in a fast-paced, dynamic environment

Strong interpersonal communication skills

Customer-oriented mindset with empathy and curiosity

Aptitude to learn technical concepts/terms

Ability to manage multiple tasks/projects simultaneously

Track record of successful business development in Enterprise segment territory in tech sales environment

2+ year of experience in BDR or in a similar capacity in technology industry is preferred

Experience in Salesloft is a plus

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers,at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use,it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal,we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you

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Key Responsibilities:

Executive Assistant: Proactively manage scheduling for executive leadership, anticipating conflicts and proposing solutions Coordinate complex calendars across internal and external stakeholders Handle travel planning end-to-end (flights, hotels) Conduct research and synthesize information into clear recommendations Serve as a trusted point of contact for sensitive or time-critical matters Maintain high discretion when handling sensitive scheduling, people topics, vendor issues, and internal information

Office Manager: Own day-to-day operations of the Los Angeles office, ensuring it runs smoothly without oversight Manage office food, supplies, and services; proactively restock and resolve issues Plan and execute office events (weekly lunches, happy hours, onsite meetings) Coordinate gifts and recognition (birthdays, anniversaries, holidays) with attention to detail and timing Manage incoming mail and deliveries, including weekly mail pickup in Beverly Hills Support office expansions, moves, or build-outs as needed Maintain basic office SOPs Communicate decisions, status updates, and tradeoffs clearly

What We’re Looking For: 2+ years experience as an Executive Assistant, Office Manager, or similar operations role Exceptionally strong attention to detail Proven ability to work independently and problem-solve without step-by-step instructions Excellent written and verbal communication Comfortable tracking and reporting monthly office spend, managing invoices/receipts, and keeping things organized for finance Strong judgment and comfort making decisions Ability to manage multiple priorities simultaneously Los Angeles-based and available for regular in-office work

Nice to Have: 1+ years experience in hospitality or event coordination/planning Computer troubleshooting skills (Wi-Fi resets, AV systems, basic tech support) Familiarity with AI applications (ChatGPT, Gemini, Claude)

Compensation: We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $62,500 to $65,000 annually. The exact salary will depend on the amount of relevant and transferable experience you bring to the role.

Benefits: Comprehensive health, dental, and vision insurance 12 weeks of paid parental leave after 1 year of employment (6 weeks of paid parental leave otherwise) Company-sponsored life insurance Unlimited PTO 401(K) after 6 months of employment Monthly fitness stipend One-time stipend for home office setup

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Key responsibilities include:

• Drive continuous delivery within a team of experts in storage technology, distributed systems and Rust.
• Manage the development and rollout of storage services that host millions of customer databases across dozens of regions
• Partner with peer engineering teams across Databricks to co-evolve Lakebase services with our global infrastructure.
• Lead operational excellence in 24/7 operation of our system

The impact you will have:

• Hire great engineers to build an outstanding team.
• Support engineers in their career development by providing clear feedback and develop engineering leaders.
• Ensure high technical standards by instituting processes (architecture reviews, testing) and culture (engineering excellence).
• Work with engineering and product leadership to build a long-term roadmap.
• Coordinate execution and collaborate across teams to unblock cross-cutting projects.

What we look for:

• Experience with building and shipping storage systems where correctness and performance are essential
• BS (or higher) in Computer Science, or a related field
• 2+ years of experience building and leading a team of engineers working in a related system
• Experience with build, release and deployment infrastructure technologies such as Spinnaker, Jenkins, Airflow, Docker, Kubernetes, Terraform, Bazel, etc.
• Ability to attract, hire, and coach engineers who meet the Databricks hiring standards
• Comfort working on cross-functional projects with the ability to deeply understand product and customer personas

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This is a full-time position based in Japan. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases. Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation. Become a subject matter expert in Airbnb policies and procedures. Explains and simplify complex information, provide appropriate context, and address complex questions with confidence. Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations. Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises. Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention. Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards. Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations.

Participating in Your Team’s Improvement Leverage your functional operational knowledge to proactively lead the team to succeed. Provide insights about community experience and continuous improvement opportunities to your Management. Supports the simplification of complex processes and ways of working within the team. Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. Supports onboarding of new employees. Be a positive force in the team and help management drive & land changes with the least frictions possible. Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder Engagement You build and maintain strategic partnerships to achieve team or functional goals. Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt. Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what. Build & nurture relationships outside of your team. You are on-call to handle emergency situations in the evenings & weekends. Inspire a culture where quality is a core principle.

Your Expertise Your background & experience 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

Your Skills & Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in both English and Japanese.

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At Coinbase, our mission is to increase economic freedom in the world.

We’re seeking a very specific candidate who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system.

As an Engineering Manager, you will lead the Identity Accounts team , the platform foundation that powers every user, organization, and account at Coinbase.

This is one of the most visible and business-critical engineering platforms at the company: your team’s services handle authentication, authorization, security settings, and account management for millions of customers across every Coinbase product.

You will manage engineers across three sub-teams (Foundations, Users Platformization, and Settings & Account Management), drive roadmap execution in close partnership with your Tech Lead and Product Manager, and represent the team to 20+ internal product groups and key partners in Security, Risk, Compliance, and Design.

If you thrive at the intersection of deep technical problems and cross-functional leadership, this role is for you.

Key Responsibilities:

• Lead and grow a team of engineers across backend, frontend, and site reliability , building a high-performing team through hiring, coaching, and career development.

• Drive roadmap execution across three focused sub-teams: Foundations (authorization infrastructure), Users Platformization (decomposing the legacy monolith), and Settings & Account Management (Security Settings 2.0, account navigation redesign).

• Own reliability and operational excellence for 8+ mission-critical Tier-0/Tier-1 services , maintaining 99.99% uptime, championing engineering quality, and acting as quarterback during high-severity incidents.

• Represent the team to internal product groups and key partners in Security, Risk, Compliance, and Design , building alignment and ensuring seamless integration support.

• Partner with Product and your Tech Lead to define strategic roadmaps, prioritize initiatives, and translate complex constraints into simple, scalable platform solutions.

• Champion engineering excellence , drive code and design reviews, set engineering standards, and build every capability to be composable and reusable across product lines (no bespoke, one-off integrations).

• Accelerate internal customers by reducing new product team onboarding time to under 2 weeks and delivering excellent APIs, clear documentation, and strong integration support.

Requirements:

• 7+ years of experience in software engineering, with at least 2 years of engineering management experience leading teams of 5+ engineers.

• Proven track record shipping large-scale distributed systems serving millions of users in production.

• Technical fluency in coding, system design, API architecture, and reliability tradeoffs , able to be hands-on when needed (writing/reviewing code, leading incidents, triaging bugs).

• Strong communicator who writes clearly, builds organizational alignment, and can represent the team effectively to senior leadership and cross-functional partners.

• Experience building and scaling high-performing engineering teams through hiring, developing, and promoting talent.

• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

Nice to haves:

• Experience in identity, authentication, authorization, or account management systems.

• Prior experience leading a Platform team or similar domain with high internal customer dependency.

• Familiarity with our stack: Go, gRPC, React, SpiceDB, Kubernetes, PostgreSQL, Kafka, Datadog.

• Background building financial, high-reliability, or security systems.

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Key Responsibilities:

• Develop & Maintain: Contribute to the design, implementation, and testing of BMC firmware in AMI SPX environments using C.
• Integrate: Work cross-functionally with hardware, software, and QA teams to ensure seamless firmware-hardware integration.
• Debug & Optimize: Perform issue triage, root-cause analysis, and implement bug fixes and performance improvements.
• Testing & Validation: Conduct firmware validation across multiple hardware revisions and test environments.
• Document: Produce clear and maintainable documentation for code, configurations, and testing procedures.
• Collaborate & Learn: Work alongside senior engineers to expand your expertise in firmware stack design, Redfish, and system-level architecture.

The base salary range for this role is $109,000 to $160,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer: The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

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You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Responsibilities

• Serve as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
• Create and own value-based relationships at all levels in customer organisations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Create collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along

• A track record of success in a technical presales role within the Enterprise Sector
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies
• A real passion for being curious and a continuous learner
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
• An ability to influence
• The ability to inspire groups, both large and small
• A willingness to travel 30% within region, as well as occasionally internationally

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

About the Team

The GTM Developer team is a startup within Cloudflare, driving the go-to-market strategy for our developer products and shaping the future of application development. We are at the forefront of a fundamental shift in how developers build, particularly with the rise of AI and LLMs.

What you'll do

We are seeking an engineering leader with an entrepreneurial mindset to guide our Developer Adoption team. This is not a traditional developer relations role. We're looking for a former VP of Engineering, CTO, or a similar leader who has built things and understands the developer journey from the inside out.

You will be tasked with iteratively defining the future of your own role and the function itself, translating market signals into a strategic, evolving organization. In this role, you will:

• Provide the vision and engineering leadership to redefine how Cloudflare engages with the developer community in the age of AI.
• Lead and mentor our existing high-performing team of developer advocates, educators, and community managers, guiding their evolution and impact.
• Operate with 'startup energy',acting with autonomy and hunger to carry significant responsibility and drive our developer GTM strategy.
• Champion the developer experience, engaging with peers across Product and Engineering to translate community feedback into a world-class platform.
• Act as a key evangelist and storyteller, articulating a compelling and optimistic vision for the future of development on Cloudflare.
• Cultivate a passionate, hard-working, and collaborative culture, inspiring your team to overcome challenges and innovate.

Examples of desirable skills, knowledge and experience

We are looking for a leader who is more of a founder than a function manager. Your passion, optimism, and ability to build are more important than a traditional career path in developer relations.

• Proven experience in a senior engineering leadership role (e.g., VP of Engineering, CTO), having built and scaled products and teams.
• An entrepreneurial spirit and 'startup energy,' with a history of building things, whether in a successful venture or a passionate side project.
• A deep empathy for developers and an understanding of the fundamental shifts happening in technology, especially around AI and LLMs.
• Exceptional storytelling ability with the passion and excitement to inspire both internal teams and the external developer community.
• The ability to thrive in a highly autonomous environment, comfortable with ambiguity and defining your own path forward.
• A genuine optimism and resilience to navigate challenges and lead with a can-do attitude.

Compensation: Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $299,000 - $365,000

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At Cloudflare, we're on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code.

Our US Public Sector Segment is investing in our U.S. SLED Region Go To Market team to grow Cloudflare's market share across State, Local, and Education customers and prospects.

As the SLED Senior Manager, you will lead our US SLED Mid Market team reporting directly to the Head of US SLED Sales. We are seeking a highly experienced and talented SLED Go To Market Leader to help us manage and grow the organization with overall responsibility for driving Cloudflare's revenue, hiring and brand awareness while maintaining the Cloudflare Culture.

Responsibilities

• Drive sales growth through successful leadership, organizational planning, customer service, and outstanding execution of all regional go-to-market programs (sales, channel, customer success, solutions engineering, business development, support and field marketing).

• Lead a diverse sales team supporting volume and velocity sales motions across State, Local and Education (HiEd and K-12) accounts

• Continue to grow and build the U.S. Sales team and drive the hiring needs through partnering with global functional leadership and recruiting resources.

• Adopt and influence the company's sales methodology/process and drive best practices on selling, forecasting, and account management.

• Represent Cloudflare as the single point of contact for all operational concerns, ensuring proper and timely escalation and resolution.

• Ensure that corporate policy and regulatory initiatives are consistently applied and followed by the sales organization.

• Drive business cadence for forecast calls, functional review meetings, deal review, customer account reviews, weekly team meetings and periodic company-wide kick offs.

• Represent Cloudflare as appropriate at external conferences, media and PR events. Maintain relationships with the NASCIO, NASTD, and other related associations.

Examples of desired skills, knowledge and qualifications

• Minimum 5 years of senior level sales leadership experience, coupled with 10+ years of selling experience to a wide variety of SLED accounts.

• Experience managing longer, complex sales cycles but driving a quarterly cadence.

• Experience driving velocity sales activities within the SLED market.

• Established relationships with partner communities working with SLED organizations.

• Proven ability to sell solutions to strategic customers.

• Strong understanding of sales process/methodology, pipeline management, accurate forecasting and delivering results quarterly.

• Individuals that have been promoted to sales leadership within companies is a plus with a proven track record of significant over-quota achievement and demonstrated career stability.

• Experience in network performance and security, “how the Internet works”, corporate networking and SD-WAN as well as industry concepts such as Zero Trust and SASE.

• Aptitude for learning technical concepts/terms (technical background in engineering, computer science, or IT is a plus).

• Strong interpersonal communication and organizational skills.

• Excellent presentation skills to executives & individual contributors.

• Self-motivated, entrepreneurial spirit, and start-up experience are a plus.

• Comfortable working in a fast paced dynamic environment.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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This is a high-agency position for an engineer who can navigate ambiguity and take decisive ownership of the technical direction in collaboration with other engineers, teams, and stakeholders.

Responsibilities:

• Lead large cross-functional projects end to end, from concept, design, and implementation through to launch and driving adoption all while ensuring the highest quality and performance.

• Have a strong product sense and be able to run customer interviews, translating data and user feedback into features that inform the team’s roadmap.

• Mentor engineers and leaders, share industry knowledge, and contribute to the technical growth of the team.

• Disambiguate complex problems, align stakeholders with different priorities, and aggressively prioritize to execute effectively.

• Be able to make system level improvements, enhancements and implement complex code modifications.

• Collaborate closely with engineering teams and stakeholders to integrate Business Manager capabilities into broader infrastructure and use cases across Reddit.

Qualifications:

• 7+ years software engineering experience building production services at scale.

• Ads domain experience.

• Excellent communication skills to collaborate with a service-oriented team and company.

• Experience coordinating large-scale, cross-functional efforts that span different teams, and driving alignment between diverse stakeholders.

• Experience in solving complex system scaling and latency performance problems.

• Strong proficiency in one or more: Go, Python; plus experience with service frameworks (gRPC/Thrift) and API design.

• Experience with distributed systems, data modeling, and event-driven architectures (e.g., Kafka/PubSub).

Preferred:

• Previous experience as a Tech Lead or similar function.

• Experience building solutions for advertising agencies or other global enterprise customers.

Our Stack:

• Go, Python; gRPC/Thrift; Kafka; Postgres, BigQuery, Redis, Cassandra, SpiceDB (ReBAC); Kubernetes; AWS/GCP

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This is a full-time position based in South Korea. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day:

Complex case management: Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation - Become a subject matter expert in Airbnb policies and procedures - Explains and simplify complex information, provide appropriate context, and address complex questions with confidence - Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations - Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises - Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. - Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining efficiency with bespoke quality: Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards - Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively lead the team to succeed - Provide insights about community experience and continuous improvement opportunities to your Management - Supports the simplification of complex processes and ways of working within the team - Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. - Supports onboarding of new employees - Be a positive force in the team and help management drive & land changes with the least frictions possible - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You build and maintain strategic partnerships to achieve team or functional goals - Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt - Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what - Build & nurture relationships outside of your team - You are on-call to handle emergency situations in the evenings & weekends - Inspire a culture where quality is a core principle.

The responsibilities listed above are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out above may change and additional duties may be assigned as needed.

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The ideal candidate possesses deep expertise in classical optimization algorithms, robust Python programming skills, and a solid foundation in data modeling. Experience with developing hybrid quantum optimization solutions is a plus.

You will leverage state-of-the-art, GenAI-powered development tools such as Claude Code to accelerate solution development and enhance our optimization software. This role demands creative problem-solving, a self-starter mentality, and the ability to rapidly apply algorithmic theory and mathematic modeling to practical, real-world optimization challenges.

You will be designing, implementing, and deploying optimization algorithms and services that integrate seamlessly into larger defense systems, working across various platforms (on-prem, cloud, and hybrid quantum computing environments).

Familiarity with modeling linear and non-linear optimization problems, rapid prototyping, integrating optimization solutions into existing architectures, leveraging APIs, and utilizing open-source tools will be crucial.

If you thrive in a dynamic environment that values creative problem-solving, love writing code, excel as both an individual contributor and team player, are eager to learn, and bring a can-do attitude, this role is for you.

Key Responsibilities:

• Design, develop, and implement highly efficient optimization algorithms and software solutions to solve challenging problems in areas such as resource allocation, scheduling, routing, mission planning, control systems, and supply chain logistics.

• Apply classical optimization techniques (e.g., linear programming, mixed-integer linear programming, combinatorial optimization, network flow, dynamic programming, heuristics, metaheuristics) to model and explore novel approaches.

• Utilize GenAI tools (e.g., OpenAI Codes, Claude Code, GitHub Copilot) to rapidly prototype, refine, and test algorithmic solutions, improving development velocity and code quality.

• Develop robust data models and efficient data pipelines to support complex optimization problems, ensuring data integrity and efficient processing for algorithmic inputs and outputs.

• Collaborate with multidisciplinary teams (software engineers, data scientists, domain experts, product managers) to integrate optimization engines and services into larger defense systems and platforms.

• Perform rigorous testing, validation, and performance analysis of optimization solutions, ensuring scalability, reliability, and accuracy under diverse operational conditions.

• Participate actively in the entire Software Development Lifecycle (SDLC) from requirements gathering and design to deployment, monitoring, and maintenance.

• Support Anduril- and customer-funded R&D efforts, contributing to technical documentation, presentations, and patent applications.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, Applied Mathematics, Operations Research, or a related quantitative field.

• 3+ years of professional experience in software development with a dedicated focus on optimization, algorithmic problem-solving, or operations research.

• Experience solving optimization problems in defense, transportation, supply chain, logistics, network optimization, smart grids or similar.

• Expert proficiency in Python for scientific computing and robust software development.

• Strong theoretical and practical understanding of classical optimization algorithms (e.g., linear programming, mixed-integer linear programming, constraint programming, network flow, dynamic programming, heuristics, meta heuristics).

• Hands-on experience with optimization libraries and commercial/open-source solvers (e.g., SciPy Optimize, PuLP, CVXPY, Gurobi, CPLEX, OR-Tools, GEKKO).

• Solid experience with data modeling, data structures, and algorithms to efficiently prepare, process, and manage data for optimization problems.

• Demonstrable hands-on experience using GenAI tools (e.g., OpenAI Codex, Claude Code, Gemini Code Assist, GitHub Copilot, Amazon CodeWhisperer, or similar) for software development, code generation, debugging, and algorithmic exploration.

• Proficiency in using numerical computing libraries such as NumPy, SciPy, and Pandas.

• Demonstrated understanding and application of software testing principles and practices, including unit testing, integration testing, and end-to-end testing.

• Ability to develop, test, and deploy software effectively on Linux-based systems.

• Eligible to obtain and maintain an active U.S. Top Secret SCI security clearance.

• Experience with Git version control, build tools, and CI/CD pipelines.

• Strong problem-solving skills, meticulous attention to detail, and the ability to work effectively in a collaborative team environment.

• Excellent communication and interpersonal skills, with the ability to effectively articulate complex technical concepts to diverse audiences.

Preferred Qualifications:

• Master's or Ph.D. in Computer Science, Applied Mathematics, Operations Research, or a closely related quantitative field.

• Familiarity with or a strong interest in quantum optimization algorithms, quantum computing concepts, or quantum-inspired heuristic approaches.

• Experience with D-Wave’s quantum annealing platform is a plus.

• Experience with performance-critical programming languages such as C++ or Java.

• Experience with cloud platforms (e.g., AWS, Azure, GCP) for deploying scalable optimization solutions or high-performance computing (HPC) environments.

• Prior experience in defense, aerospace, logistics, supply chain management, robotics, or manufacturing optimization domains.

• Familiarity with integrating machine learning models with optimization techniques (e.g., prescriptive analytics, reinforcement learning for optimization).

• Excellent communication skills with the ability to articulate complex technical concepts, present findings, and influence technical direction across diverse teams.

• Willingness to travel up to approximately 10%.

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This role will own onboarding, training, and continuous development for field and vendor teams, ensuring they are equipped to drive front line business performance.

The successful candidate will localize global enablement programs for regional relevance, partner cross-functionally to collect and share feedback, and leverage enablement tools and insights to continuously improve outcomes.

Key responsibilities include:

• Supporting the growth of the APAC Destination Business by collaborating with the APAC Head of Homes to build powerful fact-based narratives for multiple regional launches and go-to-market initiatives

• Owning onboarding and ongoing enablement for Acquisition and Account Management teams (both internal and vendors) across APAC

• Localizing global enablement content, sales pitches, and narratives to reflect regional market needs

• Designing and delivering role-based training programs, including mock calls, certifications, and playbooks

• Partnering closely with Sales, RevOps, Product, Policy, and regional leaders to align enablement with business priorities

• Driving adoption of enablement tools (e.g., Highspot, Gong) and translating insights into actionable coaching and performance improvements

• Creating structured feedback loops to bring field insights back to central teams and incorporating them into training material

• Tracking and reporting on enablement impact (ramp time, performance, certification, revenue impact)

What success looks like:

• Faster ramp time for new hires

• New hires consistently passing mock call certifications post-training

• Validated sales narratives and pitches in market

• Improved conversion, retention, and revenue outcomes aligned to annual OKRs

• High-quality scores across teams based on recorded call evaluations

• Strong adoption of enablement tools (e.g., Gong, Highspot)

• Trusted partnership with regional and global stakeholders

• Scalable, repeatable enablement programs across APAC

• Timely reporting and actionable insights to drive performance

Your Expertise:

• 10+ years of professional experience, with at least 5 years in enablement, sales operations, or related roles in a fast-paced global environment

• Experience in creating and delivering agile & AI-powered sales enablement content, including strong narrative, sales pitches, talking points, objection handling, and standardized playbooks, preferably in the hospitality industry

• Strong analytical skills: proven ability to analyze large datasets, synthesize performance trends, and use data tools (e.g., Excel, Google Sheets, SQL proficiency strongly preferred) to drive decisions

• Knowledge of APAC markets and cultural dynamics, with demonstrated success adapting global programs for local relevance

• Excellent verbal and written communication skills, including presentation skills to all levels within the organization

• Strong cross-functional influence and stakeholder management skills

• Data-driven mindset with experience using enablement tools and analytics

• Project management: experience managing complex operational projects with clear timelines, deliverables, and cross-functional dependencies

• Knowledge of go-to-market strategy and sales motions, with a solid understanding of revenue-driving metrics (pipeline, conversion, retention)

• Ability to prioritize and multitask and to work in a dynamic, fast-changing entrepreneurial environment

Preferred (Great to Have):

• Experience in the tech, travel, or gig/sharing economy sectors

• Familiarity with two-sided marketplace dynamics and the complexities of host/guest support

• Experience launching new programs or standing up operations with a vendor from scratch

• Experience designing and executing quality monitoring programs for sales teams, leveraging call recordings, scorecards, and calibration to drive consistent performance

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Responsibilities:

Office Operations & Facilities

• Manage daily office operations, including facility maintenance, security, and workspace optimization
• Maintain office documentation and procedures
• Monitor office budget and track expenses
• Oversee vendor relationships and contracts, ensuring competitive pricing and quality service
• Maintain inventory systems for office supplies, snacks, and equipment
• Coordinate with building management for maintenance, repairs, and amenity access
• Facilitate office moves and seating arrangements
• Respond to employee queries and requests within established SLAs

Office Culture & Cross-functional Support

• Create a welcoming atmosphere for employees and visitors through exceptional front-of-house service
• Partner with Employee Experience team to implement events, culture initiatives, and wellness programs
• Collaborate with IT, Security, and Workplace Programs on workplace technology and safety protocols
• Support new hire onboarding by preparing workstations and welcome materials
• Support executive team with local office needs

Requirements:

• 2+ years of recent experience in office management, preferably in a tech environment
• Proven track record of vendor management and budget oversight
• Experience with event planning and community building initiatives

Skills:

• Strong project management and organizational abilities
• Excellent written and verbal communication skills
• Proficiency in Google Workspace
• Problem-solving mindset with attention to detail
• Multi-tasking capabilities while maintaining high standards

Qualities:

• Natural hospitality mindset with a customer-service orientation
• Proactive and self-motivated work style
• Adaptable and calm under pressure
• Strong interpersonal skills and professional demeanor

XML job scraping automation by YubHub

This is a full-time position based in Ireland. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day:

Complex case management: Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation - Become a subject matter expert in Airbnb policies and procedures - Explains and simplify complex information, provide appropriate context, and address complex questions with confidence - Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations - Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises - Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. - Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining efficiency with bespoke quality: Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards - Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively lead the team to succeed - Provide insights about community experience and continuous improvement opportunities to your Management - Supports the simplification of complex processes and ways of working within the team - Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. - Supports onboarding of new employees - Be a positive force in the team and help management drive & land changes with the least frictions possible - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You build and maintain strategic partnerships to achieve team or functional goals - Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt - Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what - Build & nurture relationships outside of your team - You are on-call to handle emergency situations in the evenings & weekends - Inspire a culture where quality is a core principle.

Your Expertise:

Your background & experience - 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - World class interpersonal and communication skills, both written and spoken, including conflict resolution. - Active listening skills - Empathy and patience in dealing with customers, especially in high-pressure situations - Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly - Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives - Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency in English and German, spoken and written, is required.

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At Brex, we're the intelligent finance platform that enables companies to spend smarter and move faster. Our platform combines global corporate cards and banking with intuitive spend management, bill pay, and travel software. We're looking for an experienced Engineering Manager to lead our GTM Engineering team, responsible for building and optimising our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems.

As an Engineering Manager, you will lead a high-performing team of product engineers, driving the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems. You will champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.

Responsibilities:

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritised engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth.
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points:

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start-up. We value entrepreneurial spirit & scrappiness!

Compensation:

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue.

Key Responsibilities:

• Develop and execute a comprehensive plan to achieve aggressive quarterly revenue targets in Singapore and the ASEAN Web3 market.
• Focus heavily on acquiring new logos (Web3 platforms, Virtual Exchanges) and maximizing upsell/cross-sell across our full portfolio (e.g., Cloudflare One).
• Act as a trusted advisor, understanding complex customer use cases (node security, dApp delivery) and communicating compelling technical value propositions to C-level executives and technical teams.
• Build a robust pipeline, manage complex contract negotiations, and accurately forecast commercial outcomes with a disciplined approach.

Requirements:

• Proven experience selling technical solutions into Web3 platforms, Virtual Asset Exchanges, or highly-regulated financial technology environments.
• Direct B2B sales experience handling Digital Natives and Commercial accounts in Singapore or other ASEAN countries.
• This role involves handling Chinese-speaking customers, ideal candidate should be proficient in Mandarin.
• Possess experience selling technical, cloud-based products or services.
• Solid understanding of computer networking and Internet functioning.
• Strong interpersonal communication skills (both verbal and written) and organizational skills
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects
• Bachelor's degree or equivalent professional experience. Technical background in engineering, computer science, or MIS is advantageous.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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As a Manager, Software Engineering, you will be responsible for demonstrating end-to-end outcome ownership of a major system within an integrated product, and the team responsible for building and maintaining it. You will contribute as a team lead to the rapid architecting, design, delivery, support, and evolution of next-generation autonomous platforms through their entire product life-cycle.

Key responsibilities include:

• Empathizing with end-users and driving solutions that balance their needs with external constraints, restrictions, and requirements in a multi-stakeholder environment
• Being accountable for software-enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Collaborating with your Technical Lead to architect scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Coordinating your team's roadmap and execution with other teams across Anduril, with the aim of developing components that are reusable across multiple Anduril product lines
• Contributing to the design, implementation, and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring, and operation
• Managing a 6-18 month roadmap for your team, nested within broader organisational roadmap
• Managing an allocated budget for your team
• Managing programmatic risk for your team, and collaborating with your Technical Lead to manage technical risk, including sound and timely decision making
• Leading by example as a technically competent, trustworthy, and accountable team lead
• Communicating organisational vision, strategy, and direction to your team
• Defining, documenting, gaining consensus for, and communicating appropriate goals and plans for your team, derived from broader organisational vision, strategy, and priorities
• Building your team through mentoring, professional development, career management, and collaboration with Anduril's recruiting and people functions
• Working as a leader of a multi-disciplinary engineering team of 4-10 members, including as a mentor and manager for Engineers from differing backgrounds
• Reporting to a manager who may or may not have a background in software engineering
• Traveling to co-locate with end-users and/or other teams up to 20% of the time

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This role targets companies with up to 2,500 employees or $1 billion in revenue. You will work a set of target accounts in Cloudflare's Developer Platform and or the Commercial sub-segments.

Key responsibilities include:

• Developing and executing a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Driving new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Building a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understanding customer use-cases and how they pair with Cloudflare's portfolio solutions in order to identify new sales opportunities.
• Crafting and communicating compelling value propositions for Cloudflare Developer Platform services (eg. performance, scalability, cost efficiency and developer productivity).
• Driving awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scaling the territory with partners.

As a trusted advisor, you will build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.

Key requirements include:

• Direct B2B sales experience, adept at new business acquisition and account management.
• Experience selling a technical, cloud-based product or service.
• Working knowledge of the cloud infrastructure, application development and security space.
• Solid understanding of computer networking and Internet functioning.
• Keenness for learning technical concepts/terms.
• Technical background in engineering, computer science, or MIS is advantageous.
• Strong interpersonal communication skills (both verbal and written) and organizational skills.
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects.

We're an equal opportunity employer and welcome applications from diverse candidates.

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Reporting to a senior engineering manager, you will combine people leadership with technical guidance, helping shape team processes, execution, and culture while partnering closely with hardware, platform, and operations teams.

Key Responsibilities:

• Lead & support the team – manage, mentor, and coach a small team of firmware engineers through regular 1-on-1s, goal-setting, and feedback, fostering a collaborative and psychologically safe environment.

• Execution & delivery – help plan and track firmware development work, ensuring timely delivery of features, bug fixes, and platform enablement across multiple hardware programs.

• Technical guidance – participate in design discussions and reviews, helping the team make sound technical decisions around embedded firmware, BMC architectures, and system integration.

• Cross-functional collaboration – work closely Hardware Engineering and Systems Engineering teams to ensure firmware aligns with hardware requirements and production needs.

• Quality & reliability – support best practices around testing, validation, debugging, and documentation to ensure firmware reliability in large-scale production environments.

• Process building – help establish lightweight development processes, documentation standards, and tooling appropriate for a growing firmware organization.

• Grow the team – partner with recruiting and senior leadership to interview and onboard new firmware engineers as the team scales.

• Communicate & align – provide clear status updates, surface risks early, and communicate trade-offs and progress to stakeholders and leadership.

Requirements:

• 2+ years of experience in an engineering leadership role (engineering manager, tech lead with people management responsibilities, or similar).

• Prior hands-on experience as a firmware or embedded systems engineer.

• Working knowledge of embedded firmware development using C/C++ in Linux-based environments.

• Familiarity with BMC firmware stacks such as OpenBMC and/or AMI MegaRAC/SPX.

• Understanding of hardware interfaces and system-level concepts (e.g., I2C, SPI, UART, board bring-up).

• Strong communication skills, with the ability to collaborate across hardware and software teams.

• Passion for mentoring engineers and building inclusive, high-performing teams.

Preferred Qualifications:

• Experience supporting firmware development for data center or server-class hardware.

• Familiarity with Redfish, IPMI, or other data center management protocols.

• Exposure to firmware testing, validation, and production bring-up processes.

• Experience helping establish engineering processes in a new or growing team.

• Background in fast-growing or hardware-software integrated environments.

XML job scraping automation by YubHub

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

About this Role

The Senior Territory Account Executive position effectively delivers the full sales cycle from prospecting to negotiating and closing sales with new & existing customers in line with business plans. Identify and progress cross sell opportunities to maximise revenue goals. Selling new products and generating additional sales revenue through effective sales outreach activity.

Main Responsibilities:

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners - Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realise our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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At Cloudflare, we're on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code.

As a Senior Territory Account Executive, you will work in the mid-market segment, focusing on both the acquisition of new Territory accounts and the expansion of existing customer accounts. You will develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.

Key Responsibilities

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies.
• Developing scalable relationships with target partners, to expand partner ecosystem in a specific region.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare's portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Requirements

• 3+ years of direct B2B selling experience
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast-paced dynamic environment
• Bachelor's degree required
• Demonstrated analytical and quantitative abilities
• Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)

Desirable Skills, Knowledge and Experience

• 5+ years in Software/SaaS/Security Sales & Channel management.
• Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover.
• Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
• Experience working in a start-up environment.
• Ability to travel up to 25% of the time.
• Technical competence strongly preferred.

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This is a full-time position based in Singapore. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases.

Interacting with Customers and Community Members Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools.

End-to-End Ownership of Cases Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation.

Subject Matter Expertise Become a subject matter expert in Airbnb policies and procedures.

Explaining Complex Information Explains and simplify complex information, provide appropriate context, and address complex questions with confidence.

Negotiating and Mediating Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations.

Proactive Anticipation Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises.

Managing Highly Sensitive Cases Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc.

Operating in Autonomy Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations.

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention.

Participating in Team Improvement Leverage your functional operational knowledge to proactively lead the team to succeed.

Stakeholder Engagement Build and maintain strategic partnerships to achieve team or functional goals.

Your Expertise 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts.

Your Skills and Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in English and Mandarin.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level , from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth.
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start-up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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A typical day will involve account management, where you will build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts. You will directly manage top-tier accounts to meet and exceed quarterly/annual sales goals, create and deploy scaled strategies to effectively manage and optimize the long tail of thousands of Professional Hosts in your region, and maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders. You will hold regular optimization calls and business reviews with your partners, develop strong and long-lasting partnerships, respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance.

You will partner cross-functionally to address optimization bottlenecks, leverage AI extensively to achieve maximum speed and high quality in delivery, and analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.

You will audit supply quality in the field, addressing areas for improvement, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners.

In addition, you will work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success, collaborate with local office to advocate for Experiences Demand, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

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The ideal candidate will have a deep understanding of the travel industry and a proven track record of driving product innovation. You will work closely with cross-functional teams to develop partnerships that accelerate existing and new businesses, and drive features in major releases and for test and learn pilots.

Responsibilities:

• Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape.
• Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses.
• Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams.
• Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams.
• Advocate for and execute new products that deliver impact for our business and users.
• Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams.

Requirements:

• 10-15 years of product management experience.
• Demonstrated track record of product leadership.
• Comfortable with doing individual contributor product management work.
• Success in building and scaling global consumer products and ecosystems that people love.
• Experience creating product messaging and delivering to customers and the media.
• Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization.
• Ability to effectively use data and perform business analysis to support product strategy/decisions.
• Capable of driving execution across teams in a fast-paced environment.
• Highly collaborative and results oriented.
• Ability and willingness to travel around 30-35% of the time.
• Fluency in English and at least one other local language (Spanish or Portuguese).

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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The team operates with an entrepreneurial spirit, combining the simplicity, product excellence, and guest-centered ethos that define Airbnb. Their mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality.

In this role, you will build, manage, and grow strategic relationships with technical partners (like software providers or integrators) to drive mutual business growth, focusing on seamless API/system integrations, revenue generation, and aligning technical capabilities with supply strategy.

Key responsibilities include:

• Driving measurable business impact by managing stakeholders to achieve sales goals, including creating joint go-to-market (GTM) strategies, and expanding partner-driven revenue.
• Acting as a subject matter expert for connectivity, providing technical support, troubleshooting API integrations, and ensuring technical alignment between partners and internal systems.
• Developing a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support.
• Using data to identify strategic opportunities and drive sales growth.

You will work closely with Product, Engineering, Enterprise Accounts, and Field Operations teams to align partner initiatives, educate clients on product updates, and share partner feedback with internal stakeholders.

To succeed in this role, you will need:

• 10+ years of experience in a Connectivity or Technical Partner Manager role.
• 5+ years experience in a direct partner-facing commercial account management role focused on strategic, complex, and high-value technical partnerships.
• Strong understanding of hospitality/travel software.
• Proficiency in SQL, Sumo Logic, and Excel.
• Solid technical troubleshooting skills.
• Excellent communication and presentation abilities, with confidence in engaging stakeholders up to the C-level with prospective and existing partners across multiple channels including in-person presentation skills.
• Effective time management and ability to prioritize in a fast-paced environment.
• Strong quantitative skills with a proven ability to leverage data in decision-making.
• Adaptability to shifting priorities, projects, and deadlines.
• Passion for Airbnb, travel, and the sharing economy,being an Airbnb host is a plus.
• Ability to speak Japanese is a required.

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You'll contribute to creating positive Guest and Host experiences by executing core supply acquisition and revenue driving activities, including supporting onboarding, analyzing market data and optimizing hosts/store front.

In this role, you'll collaborate closely with senior market leaders and cross-functional partners while developing strong local market knowledge.

You'll support localized supply initiatives across both established and emerging markets, contribute insights from the field, and grow your skills in marketplace operations, relationship management, and execution as you build toward greater ownership over time.

A typical day in this role will involve developing strategies to optimize your book of business and drive revenue growth, executing daily initiatives to optimize a large host portfolio and deliver measurable impact, leveraging data insights to identify and act on strategic opportunities for revenue growth, and owning and nurturing your book of business within your territory.

To succeed in this role, you'll need 4+ years of experience in operations, account management, or sales, with demonstrated success in high-growth environments.

You'll also need strong analytical and problem-solving skills, proficiency with Google Sheets & Excel, excellent execution skills and attention to detail, adaptability under tight deadlines and shifting priorities, effective time management and prioritization in ambiguous environments, excellent communication skills with clients and partners, ability to build and maintain relationships with external partners, willingness to travel as needed, experience in the hospitality or travel industry is preferred, proficiency in CRM systems; Salesforce experience is a plus, and fluency in English & Spanish.

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Your primary focus will be on three areas:

• Expanding our Airbnb-friendly apartments program
• Developing partnerships with developers, owners, and operators of for-sale housing
• Growing our aparthotel and other intensive hosting use cases

In this role, you will collaborate with our Supply Operations team to develop outreach strategies, create and curate a prospect list, and move each prospect through our sales funnel. You will also work closely with Account Management to grow existing partnerships.

Travel throughout your region and nationally to meet prospects and clients, attend events, and launch new partners is estimated to be 33%.

A typical day in this role will involve conducting research into high-value developers, owners, operators, and investors in your region, engaging with prospects through various means, qualifying prospects, and identifying areas where our solutions can provide value.

You will also interface with external partners at all seniority levels and across disciplines throughout the deal process, lead presentations for potential partnerships, accurately manage a CRM sales pipeline, negotiate contracts, and work towards monthly, quarterly, and annual sales targets.

Your expertise should include approximately 8+ years of experience, a working knowledge of multifamily, condominium, and/or hospitality real estate acquisitions, development, finance, and operations, drive and ambition with proven ability to repeatedly exceed sales objectives, track record of cold outreach and prospecting to drive top-of-funnel conversion, highly developed analytical, interpersonal, and verbal/written communication skills, time management skills to balance cold outreach while negotiating warm prospects, advanced level of proficiency in Salesforce and Google Suite, consultative approach to solving problems and presenting solutions, talent for distilling meaning from data and then presenting information clearly and concisely, positive and motivated attitude with a desire and willingness to collaborate effectively with others, and willingness and ability to consistently solicit, provide, and receive feedback to help improve individual and team performance.

Desirable qualifications include a Bachelor's degree in real estate/finance and an advanced degree in real estate/finance.

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Location: Singapore

Department: Sales

Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Highlights

• Ability to speak English and Japanese is a required

• No relocation and visa support

The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector.

Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb.

This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality.

The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You Will Make:

In this role, you will build, manage, and grow strategic relationships with technical partners (like software providers or integrators) to drive mutual business growth, focusing on seamless API/system integrations, revenue generation, and aligning technical capabilities with supply strategy.

This role requires strong relationship-building, technical acumen (especially for APIs/integrations), strategic thinking, and data analysis to identify opportunities, resolve complex issues, and ensure partners effectively leverage the company's platform.

A Typical Day:

• Drive measurable business impact by managing stakeholders to achieve sales goals, including creating joint go-to-market (GTM) strategies, and expanding partner-driven revenue.

• Act as a subject matter expert for connectivity, providing technical support, troubleshooting API integrations, and ensuring technical alignment between partners and internal systems

• Develop a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support

• Use data to identify strategic opportunities and drive sales growth

Cross-Functional Collaboration:

Work with Product, Engineering, Enterprise Accounts and Field Operations teams to align partner initiatives

Educate clients on product updates and share partner feedback with internal stakeholders

Implement and oversee effective troubleshooting processes, escalating as needed

Identify patterns in data and feedback to improve services and products

Support your team to define and execute the global connectivity roadmap and standards for the Hotels supply team

Contribute to the development of technical communication materials such as policies, procedures, and presentations.

Your Expertise:

• 10+ years of experience in a Connectivity or Technical Partner Manager role

• 5+ years experience in a direct partner facing commercial account management role focused on strategic, complex, and high-value technical partnerships

• Strong understanding of hospitality/travel software

• Proficiency in SQL, Sumo Logic, and Excel

• Solid technical troubleshooting skills

• Excellent communication and presentation abilities, with confidence in engaging stakeholders up to the C-level with prospective and existing partners across multiple channels including in person presentation skills.

• Effective time management and ability to prioritize in a fast-paced environment

• Strong quantitative skills with a proven ability to leverage data in decision-making

• Adaptability to shifting priorities, projects, and deadlines

• Passion for Airbnb, travel, and the sharing economy,being an Airbnb host is a plus

• Ability to speak Japanese is a required

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Your primary focus will be on designing, implementing, and scaling core Kubernetes platform capabilities used across ~70 clusters, spread across multiple environments. You'll also lead foundational modernization efforts, such as migrating to a new CNI plugin to overhaul IP security rule management across clusters and regions.

In addition to your technical expertise, you'll collaborate closely with product and security teams to power a rapidly growing enterprise business. You'll spend roughly 70% of your time in hands-on engineering and 30% in design reviews, mentorship, and cross-team collaboration.

To succeed in this role, you'll need 8+ years of software engineering experience, with deep expertise building and operating a Kubernetes-based internal service platform. You'll also need a strong understanding of Kubernetes internals, including controllers/operators, CRDs, networking, and cluster architecture.

If you're excited about building internal platforms, shaping infrastructure strategy, and partnering closely with product and security teams, we'd love to hear from you.

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A typical day will involve building and managing partner relationships, directly managing accounts to meet and exceed quarterly/annual sales goals, analysing data to identify strategic opportunities, and prospecting and onboarding new supply.

You will also maintain a baseline understanding of technical integrations, represent Airbnb in external meetings, educate clients on product changes, and hold regular optimisation calls and business reviews.

Your expertise will be in sales, account management, business development, customer success, or partner support, with a proven track record of working a leads pipeline and/or a book of business.

You will have excellent communication and presentation skills, and be highly analytical, able to transform and interpret data into actionable insights.

You will be available to travel to assigned markets and have a passion for Airbnb, travel, and the sharing economy.

The ideal candidate will have 5+ years of experience in sales, account management, business development, customer success, or partner support, and 2+ years of technology, travel, or hospitality industry experience.

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We are seeking an experienced Office Manager to lead Workplace Operations and Experience for our London office at the White Collar Factory. As the go-to person for all things workplace, you will balance day-to-day operations with continuous improvements to how our space works for our people.

Key Responsibilities:

• Own the day-to-day running of the office, ensuring a seamless, high-quality experience for everyone
• Act as the main point of contact for all workplace-related needs, resolving issues quickly and effectively in collaboration with our Office Coordinator who you will lead
• Manage relationships with external suppliers (e.g. maintenance, cleaning), ensuring high standards are consistently met
• Lead and support office improvement projects as required, from increasing meeting room capacity to introducing new processes and training (e.g. First Aid)
• Communicate clearly and regularly with the office on updates, issues, and workplace initiatives
• Proactively identify opportunities to improve the workplace experience and implement solutions

Requirements:

• Experience in an office management or workplace operations role
• Highly organised, proactive, and comfortable managing multiple priorities
• A natural problem-solver who takes ownership and follows things through
• Someone who thrives in a fast-paced environment and is happy to take on challenges big or small
• A people-first mindset with a positive, can-do attitude
• Experience in hospitality or high-end service environments (e.g. hotels, member clubs, premium retail) is a plus

How to Succeed in This Role:

• Big Lever Bias: You're solutions-focused and proactive. Whether it's fixing an issue quickly or improving how something works, you don't wait,you make it happen.
• Stack the Odds: You're able to prioritise effectively across multiple stakeholders, focusing on what will have the biggest impact on the workplace experience.
• Raise the Bar: You take full ownership of the office environment, making decisions confidently based on experience, feedback, and what's best for the team.

What Happens Next?

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

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A typical day in this role will involve building and managing professional host account relationships within the UAE/Northern Africa, directly managing accounts to meet and exceed quarterly/annual sales goals, analyzing data and utilizing data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales, prospecting and onboarding new, high-quality supply in your assigned geography, and maintaining a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients.

You will also represent Airbnb in external meetings with professional hosts, educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders, hold regular optimization calls and business reviews with your clients, develop strong and long-lasting partnerships, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance, work cross-functionally with public policy, legal, communication, and customer support teams to ensure our long-term market success, engage an entrepreneurial mindset to autonomously design, develop, and execute bespoke engagement initiatives for the assigned territory, and support host community programs in your region, contributing to the growth and engagement of Airbnb's community.

To succeed in this role, you will need to have a minimum of 5+ years of experience in account management, partner support, and/or sales, 2+ years of experience in the hospitality/travel industry is a plus, be willing to regularly travel to your aligned market territory, have a proven track record of being able to effectively work a leads pipeline and/or a book of business, be proficient in using CRM software, specifically in working with leads, opportunities, and other core objects, have excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, be proficient in quantitative skills and have a proven ability to interpret and apply data throughout your day-to-day work, have strong time management and prioritization skills, be able to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, be able to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives, have a passion for Airbnb, travel, and the sharing economy, and be a charismatic self-starter who is resourceful and self-sufficient.

Mandatory fluency in English and Arabic, with French as a preferred additional language.

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Location: Barcelona, Spain

Department: Sales

Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb.

This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping independent, boutique hotels easily drive incremental bookings so they can focus on delivering the best hospitality.

The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You Will Make

As a Senior Account Executive, you will be responsible for converting leads into net-new supply to support new-market launches and at pace to hit quarterly goals.

Working the full sales funnel, you will proactively turn cold leads into warm sales opportunities helping to build the Hotels category’s market presence in the process through collaboration with other teams.

This includes partnering, strategizing, and running daily operations directly with independent, boutique hotels, and ensuring that Airbnb always has the best hotel inventory and deals available to our guests.

This role is based in Barcelona (hybrid, 2-3 days a week in the office).

A Typical Day

Meet and exceed KPIs by owning the performance and success of assigned region

Prospect new potential hotels through external research, networking, and use of Airbnb tools.

Securing new hotels involves targeted sales strategies and negotiating and closing the deals

Expertly position and communicate Airbnb’s value proposition to new partners via phone, email, and in-person

Add net new hotels by qualifying and moving leads through the funnel as quickly as possible, achieving defined quarterly goals

Find supply in and launch new markets: Own market launches including supporting lead generation and coordinating cross functionally

Support hotel onboarding as needed from won sales opportunities

Implement scalable strategies that drive maximum business impact across a wide range of hotel partners

Effectively promote and build strong relationships with hotel and serviced apartment partners by demonstrating comprehensive knowledge of our platforms and confidently pitching their value

Your Expertise

8+ years of professional experience, preferably in a fast growing startup tech or hospitality company working in sales and/or account management

Previous hospitality experience is a plus

Proficiency in both English and Spanish

The ability to get things done with constantly changing priorities, projects and deadlines

Excellent communication, organizational, and analytical skills; detail-oriented but moves fast

Ability to establish strong relationships with and influence partners

Capacity to balance day-to-day responsibilities with longer-term strategic execution

You’re a quick learner and you’re fearless about doing whatever it takes to get the job done, even if it means making mistakes along the way

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

All qualified individuals are encouraged to apply.

How We'll Take Care of You

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.

The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Spain Annual Pay Range €65.000-€80.000 EUR

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Your primary focus will be on acquisition strategy development, generating and converting supply leads, and strategic partners relationship management. You will also create and iterate scalable localised supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets.

A typical day will involve building and managing partner relationships within assigned territory, directly managing accounts to meet and exceed quarterly/annual sales goals, analysing data and utilising data-driven recommendations to identify and action on strategic opportunities in your region.

You will also prospect and onboard new, high quality supply in your assigned geography, maintain a baseline understanding of the technical integration of various software partners, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders, hold regular optimisation calls and business reviews with your partners, and develop a deep knowledge of your assigned geographic markets.

Responsibilities:

• Build and manage partner relationships within assigned territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals
• Analyse data and utilise data-driven recommendations to identify and action on strategic opportunities in your region
• Prospect and onboard new, high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimisation calls and business reviews with your partners
• Develop a deep knowledge of your assigned geographic markets

Requirements:

• 5+ years of experience in sales, account management, business development, customer success or partner support
• 2+ years of technology, travel or hospitality industry experience
• Fluency in English & Korean
• Strong time management and prioritisation skills
• Proven track record of being able to effectively work a leads pipeline and/or a book of business
• Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
• Highly analytical and ability to transform and interpret data into actionable insights for your hosts and the business
• The ability to get things done with constantly changing priorities, projects and deadlines
• Available to travel to assigned markets
• Passion for Airbnb, travel, and the sharing economy
• Being an Airbnb host is a plus
• Proven experience working cross-functionally
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects
• Salesforce experience is a plus
• Charismatic self-starter who is resourceful and self-sufficient

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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This is a high-impact, cross-functional role that blends advanced analytics, machine learning, and deep compliance domain expertise. You will work closely with Compliance, Engineering, Model Risk, Product, and external regulators to ensure our controls are robust, defensible, and scalable.

Responsibilities:

• Design, develop, and enhance AML and fraud models, rules, and heuristics using Python, SQL, and AI-enabled tooling;
• Build and maintain interactive performance dashboards and automated reporting solutions that track key risk, productivity, and capacity metrics for senior leadership and regulators;
• Architect and implement enterprise-wide Transaction Monitoring Coverage Assessment frameworks, including standardized methodologies for gap identification, root-cause analysis, remediation planning, and ongoing sustainability monitoring;
• Lead complex data initiatives, including extraction of SAR filing metrics with product-level breakdowns and development of jurisdiction- and typology-specific SAR narrative generator tools;
• Embed data science best practices into product launches and feature rollouts to proactively identify and close monitoring coverage gaps;
• Support regulatory examinations (e.g., NYDFS Part 504) by preparing analytical documentation, third-party validation materials, and executive certification packages;
• Drive continuous improvement of compliance operations through automation, process optimization, and advanced analytics.

Basic Qualifications:

• 7+ years of hands-on data science / advanced analytics experience in financial services, with at least 4 years focused on fraud and financial crime compliance;
• Master’s degree (or higher) in Applied Mathematics, Statistics, Data Science, Actuarial Science, or a related quantitative field;
• Proven track record of building and optimizing transaction monitoring models, coverage frameworks, or compliance analytics programs in a regulated environment (fintech, bank, or payment company preferred);
• Deep understanding of BSA/AML regulations, suspicious activity reporting, customer due diligence, sanctions screening, and model risk management principles;
• Demonstrated ability to translate complex regulatory requirements into actionable data solutions and present findings to senior leadership and regulators;
• Certified Anti-Money Laundering Specialist (CAMS) or equivalent compliance certification is strongly preferred.

Preferred Skills and Experience:

• Experience leading cross-functional initiatives involving Engineering, Legal, Product Compliance, and external consulting partners;
• Background in building internal case management systems, SAR automation tools, or RPA solutions;
• Familiarity with AML detection platforms;
• Track record of delivering measurable impact (e.g., reduced case volumes, improved detection of high-risk activity, increased operational efficiency).

Compensation and Benefits:

$148,000- $220,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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The Hospitality Manager will oversee the direction and management of xAI's food and customer service activities. This includes developing and implementing effective customer service strategies and training programs across a 24/7 multi-outlet operation.

Responsibilities

• Oversee menu accuracy in multiple service formats
• Site expert on point of sale system from implementation to daily upkeep and functionality
• Set and enforce standards for hospitality operations
• Monitor quality and consistency of food products in all service locations
• Maintain clean and safe work stations throughout operation
• Train staff on customer service, allergen and nutritional awareness
• Enforce proper food safety practices with staff and leads
• Coordinate and enhance time management for team
• Develop and execute financial plan Hospitality operation
• Creation and maintenance of in-person and online training materials
• Performance management for hospitality staff
• Develop and execute food service plans for site needs including new builds and launch operations
• Site communication strategies and execution
• Lead catering execution

Basic Qualifications

• Associate degree in hospitality management
• 7+ years of leadership experience within the food service industry in a high-volume multi-concept operation

Preferred Skills and Experience

• Manager-level food safety certification
• Experience opening new operations and/or creating operational procedures from the ground up for high-volume, multi-unit establishments
• Beverage and wine knowledge including bar management and fundamentals
• Advanced understanding of modern marketing fundamentals and tools
• Advanced knowledge of customer service and safe kitchen operations
• Experienced with Microsoft Office and Outlook
• Excellent communication skills both written and verbal
• Advanced knowledge of food profession principles and practices
• Excellent knowledge of Food Service systems, ordering and inventory
• Experience in corporate environment
• Proficient knowledge of human resources management
• Ability to organize work for large groups in various service formats
• Strong time management skills
• Experience with batch cooking or high-volume operations
• Experience leading groups in large team settings of 10 or more staff members
• Experience working in SpaceX food service operation for 1+ years

Additional Requirements

• Ability to lift up to 25 lbs. unassisted
• Ability to stand for long periods of time
• Ability to work all shifts and available for overtime and weekends

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The Hospitality Manager will oversee the direction and management of xAI's food and customer service activities. This includes developing and implementing effective customer service strategies and training programs across a 24/7 multi-outlet operation.

Responsibilities

• Oversee menu accuracy in multiple service formats
• Site expert on point of sale system from implementation to daily upkeep and functionality
• Set and enforce standards for hospitality operations
• Monitor quality and consistency of food products in all service locations
• Maintain clean and safe work stations throughout operation
• Train staff on customer service, allergen and nutritional awareness
• Enforce proper food safety practices with staff and leads
• Coordinate and enhance time management for team
• Develop and execute financial plan Hospitality operation
• Create and maintain in-person and online training materials
• Performance management for hospitality staff
• Develop and execute food service plans for site needs including new builds and launch operations
• Site communication strategies and execution
• Lead catering execution

Basic Qualifications

• Associate degree in hospitality management
• 7+ years of leadership experience within the food service industry in a high-volume multi-concept operation

Preferred Skills and Experience

• Manager-level food safety certification
• Experience opening new operations and/or creating operational procedures from the ground up for high-volume, multi-unit establishments
• Beverage and wine knowledge including bar management and fundamentals
• Advanced understanding of modern marketing fundamentals and tools
• Advanced knowledge of customer service and safe kitchen operations
• Experienced with Microsoft Office and Outlook
• Excellent communication skills both written and verbal
• Advanced knowledge of food profession principles and practices
• Excellent knowledge of Food Service systems, ordering and inventory
• Experience in corporate environment
• Proficient knowledge of human resources management
• Ability to organize work for large groups in various service formats
• Strong time management skills
• Experience with batch cooking or high-volume operations
• Experience leading groups in large team settings of 10 or more staff members
• Experience working in SpaceX food service operation for 1+ years

Additional Requirements

• Ability to lift up to 25 lbs. unassisted
• Ability to stand for long periods of time
• Ability to work all shifts and available for overtime and weekends

ITAR Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

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Key Responsibilities:

• Support sensor integration activities from specification through production
• Develop and execute sensor characterisation and calibration procedures for IMUs, GNSS receivers, cameras, and other navigation sensors
• Contribute to sensor trade studies and selection processes

Collaboration:

• Work closely with electrical engineering, mechanical engineering, and software engineering teams on electrical interfaces, power distribution, and signal conditioning, mounting solutions, alignment, and thermal/vibration considerations, software interfaces, drivers, data acquisition, and calibration implementation
• Participate in design reviews across EE/ME/SW disciplines, providing interdisciplinary perspective and coordination

Technical Contributions:

• Develop and execute test plans for sensor performance characterisation and validation
• Document sensor characteristics, trade studies, and integration requirements
• Develop or modify calibration scripts and data processing tools
• Support development of calibration procedures and tooling
• Debug issues spanning hardware-firmware-software boundaries
• Review and contribute to schematics, CAD models, and code as necessary

Requirements:

• BS in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Physics, or related field
• 1-4 years of relevant experience (new grads with strong cross-functional internship/project experience will be considered)
• Demonstrated ability to work across at least two of: electrical, mechanical, software domains

Desirable Qualifications:

• Experience with navigation or localisation sensors (IMUs, GNSS, cameras, altimeters, etc.)
• Exposure to sensor calibration or characterisation activities
• Basic proficiency with engineering tools such as Altium, NX, and Teamcenter
• Familiarity with embedded systems or real-time software
• Understanding of coordinate transformations or sensor fusion concepts
• Experience with automated testing or data acquisition systems
• Knowledge of aerospace environmental testing or standards

Offer Package:

• Pay within range listed ($110,000 - $170,000 a year) + Bonus + Benefits + Equity

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You will collaborate cross-functionally with other electrical, firmware/software, mechanical, and manufacturing/quality teams to design, validate, and deliver robust electronic solutions.

Key Responsibilities:

• Primarily digital and power-based designs, but analog design is a possibility.
• Own the entire PCB design lifecycle, including requirements, major component selection, block diagrams, schematic, circuit analysis, placement, routing, DFA/DFM review, prototype testing, and documentation.
• Create and maintain BOMs, design files, netlists, and manufacturing documentation.
• Work closely with mechanical engineers to integrate PCBs into enclosures and assemblies.
• Lead or support prototype bring-up, debugging, and testing with support from the firmware/software teams (Capability to write firmware/software for bring-up is a plus).
• Perform signal integrity, power budgeting, and thermal analysis as needed.
• Review and optimize designs for EMC/EMI compliance and environmental robustness.
• Interface with fabrication and assembly vendors, addressing build issues and driving quality improvements.
• Participate and cross-collaborate in design reviews and peer reviews to ensure high standards.
• Contribute to and improve engineering processes, libraries, and design guidelines.
• Support ITAR/export compliance and follow relevant standards such as MIL-STD’s, IPC-610/6012, etc.

Required Qualifications:

• Bachelor’s degree in Electrical Engineering or related field.
• 3+ years of professional experience in PCB schematic and layout design.
• Proficiency with Altium Designer (or other equivalent EDA tools).
• Experience with multi-layer board design and high-speed or mixed-signal circuitry.
• Strong understanding of electronic components, circuit theory, and board-level design principles.
• Ability to interpret datasheets, standards, and mechanical constraints.
• Proven experience with design for manufacturing (DFM) and design for test (DFT).

Preferred Qualifications:

• Experience in defense, aerospace, or other safety/mission-critical industries.
• Familiarity with ruggedized systems, high-temperature settings, water-intrusion protection, and other environmental requirements.
• Knowledge of MIL-STD, IPC standards, or similar frameworks.
• Experience with SPICE simulations, Signal Integrity Analysis, or reliability engineering.
• Ability to work with firmware, FPGA, or embedded teams.
• Active or previous security clearance (or ability to obtain one).
• Ownership mentality and attention to detail.
• Ability to work both independently and in multidisciplinary teams.
• Strong organizational and time management skills.
• Comfortable working in a fast-paced, product-focused environment.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking within the office.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Visual acuity to read screens, documents, and reports.
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

Additional Information:

This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

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You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. You will communicate with management and tech support when issues arise, clearly and quickly.

To succeed in this role, you will need to be egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. You will also need to have experience in retail or hospitality, with a minimum of one year of experience.

As a Guest Experience Host, you will enjoy a range of benefits, including paid sick time, 401(k) match, commuter benefits, referral bonuses, and employee discounts. You will also receive free VR sessions and a guest review bonus.

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As a Guest Experience Specialist at Sandbox VR, you will create unforgettable moments for our guests by greeting them with energy and inviting them into an exciting, welcoming environment.

Your responsibilities will include guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, as well as proactively sharing offers to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests.

In addition, you will maintain a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

Note: Evening and weekend availability may be required depending on the business' needs.

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Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, and free VR sessions. Evening and weekend availability may be required depending on the business' needs.

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Responsibilities: Create Unforgettable Guest Moments Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a Tech & Experience Expert Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly

Keep Things Running Smoothly Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session

Shift Leadership & Coaching Open/close the store, manage daily audits, break schedules, and labor spend Run shift check-ins, coach in real time, and train new hires Ensure team performance, morale, and guest service standards remain high

Requirements: Egoless & Coachable: You take feedback well and pitch in wherever needed Adaptable & Proactive: You’re resourceful, self-driven, and good with change Team-Focused: You stay positive and celebrate group wins Reliable: On time, in uniform, and ready to shine Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs Weekend Availability: Required Leadership: 1+ year in retail/hospitality leadership

Benefits: Paid sick time + 401(k) match Commuter benefits (transit + parking) Referral bonuses + employee discounts Free VR sessions + guest review bonus

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The Environmental Engineer will support the transition of a coastal site into a fully operational shipyard, which may include greenfield development, redevelopment of previously used industrial properties, or brownfield remediation. In addition, this role will oversee environmental compliance programs related to air quality, water quality, stormwater management, hazardous waste, and hazardous materials, while supporting environmental monitoring and regulatory reporting.

The Environmental Engineer will partner with engineering, construction, and operations teams to reduce environmental risk and ensure regulatory compliance during the development and operation of Port Alpha.

Responsibilities:

Environmental Due Diligence & Site Assessments

• Lead environmental due diligence activities including Phase I and Phase II Environmental Site Assessments (ESAs), site investigations, and coordination with environmental consultants.

• Evaluate and manage environmental risks associated with greenfield and brownfield site development, including site characterization, remediation planning, and regulatory closure strategies where applicable.

Environmental Permitting & Waterfront Development

• Develop and execute the environmental permitting strategy for shipyard development and waterfront infrastructure.

• Manage permitting activities including wetlands permitting, dredging and fill permits, coastal development approvals, and USACE Section 404 and Section 10 permits.

• Support integration of environmental requirements into site planning, engineering design, and construction activities.

Environmental Compliance Programs

• Establish and oversee environmental compliance programs including air permits, hazardous and industrial waste management, stormwater pollution prevention (SWPPP), Spill Prevention Control and Countermeasure (SPCC), and wastewater discharge permits.

• Identify and mitigate environmental risks to ensure compliance with federal, state, and local environmental regulations.

Environmental Monitoring & Regulatory Reporting

• Develop and manage environmental monitoring and inspection programs including stormwater monitoring, water quality monitoring, wetlands monitoring, and construction environmental compliance inspections.

• Prepare and submit environmental regulatory reports including Tier II Chemical Inventory, Toxic Release Inventory (TRI), hazardous waste reports, and air emissions inventories.

• Maintain environmental documentation and records to ensure compliance and audit readiness.

Regulatory & Cross-Functional Coordination

• Serve as a primary environmental liaison with U.S. Army Corps of Engineers (USACE), EPA, and state environmental agencies, supporting permit applications, regulatory interactions, and agency inspections.

• Provide environmental guidance to engineering, construction, and operations teams to ensure environmental requirements are incorporated into site development and shipyard operations.

• Support environmental training, internal audits, regulatory reporting, and continuous improvement of environmental management systems.

Qualifications:

• Bachelor’s degree in Environmental Science, Environmental Engineering, Chemical Engineering, Civil Engineering, Public Health, or related environmental discipline

• 5+ years of environmental permitting, compliance, or environmental consulting experience

• Experience conducting or managing Environmental Site Assessments (Phase I and Phase II)

• Experience working with coastal environmental regulations, wetlands permitting, or waterfront development

• Knowledge of federal, state, and local environmental regulations including EPA programs

• Experience preparing environmental regulatory reports such as Tier II, TRI, hazardous waste reports, or air emissions inventories

• Strong analytical, communication, and organizational skills

• Ability to work independently and collaboratively in a fast-paced environment

Preferred Qualifications:

• Advanced knowledge of federal, state, and local environmental regulations.

• Experience supporting shipyards, ports, maritime infrastructure, or waterfront industrial development

• Direct experience with USACE permitting processes

• Experience with brownfield redevelopment and remediation programs

• Experience with wetlands permitting, dredging permits, or coastal resource protection

• Experience preparing environmental reports in US coastal states

• Professional certifications such as CHMM (Certified Hazardous Materials Manager), Professional Engineer (P.E.), or Environmental Professional (EP)

• Experience managing multi-media environmental compliance programs

Physical Requirements:

• Ability to work on-site at a waterfront industrial facility

• Position may require occasional overtime and weekend work during permitting, construction, or regulatory deadlines

• Ability to lift 35 lbs unassisted

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services

• Saronic pays 100% of the premium for employees and 80% for dependents

• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

• Time Off: Generous PTO and Holidays

• Parental Leave: Paid maternity and paternity leave to support new parents

• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

• Retirement Plan: 401(k) plan with company match

• Stock Options: Equity options to give employees a stake in the company’s success

• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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As a Guest Experience Host, you will be responsible for creating unforgettable guest moments. This includes greeting guests with energy and inviting them into an exciting, welcoming environment, guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, and proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests, and communicating with management and tech support when issues arise, clearly and quickly.

Additionally, you will be responsible for keeping things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations, and preparing iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, physically able, and has weekend availability. Experience in retail/hospitality is preferred.

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Your main responsibilities will include:

• Greeting guests with energy and inviting them into an exciting, welcoming environment

• Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

• Proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement

• Being a Tech & Experience Expert

• Mastering our proprietary tech and keeping gear calibrated

• Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests

• Communicating with management and tech support when issues arise, clearly and quickly

• Keeping Things Running Smoothly

• Maintaining a spotless, high-energy store that meets Sandbox VR standards

• Sanitizing gear thoroughly and displaying materials/gift cards to brand expectations

• Preparing iPads, body trackers, and gear before and after every session

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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As a Guest Experience Host at Sandbox VR, you will be responsible for creating unforgettable moments for our guests. Your role will involve greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey, from arrival to wrap-up, and proactively share offers to boost engagement.

In addition to providing exceptional customer service, you will also be responsible for maintaining a spotless, high-energy store that meets Sandbox VR standards. This includes sanitising gear thoroughly and displaying materials and gift cards to brand expectations.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. You should have experience in retail or hospitality, and be available to work weekends.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, and employee discounts. You will also receive free VR sessions and a guest review bonus.

If you are interested in working at Sandbox VR, please apply now!

Additional Information: Evening and weekend availability may be required depending on the business' needs.

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As a Customer Experience Associate at Sandbox VR, you will be responsible for creating unforgettable guest moments. This includes greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up. Additionally, you will proactively share offers (F&B, repeat visits, gift cards) to boost engagement.

To succeed in this role, you must be a Tech & Experience Expert. This means mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. You will also communicate with management and tech support when issues arise, clearly and quickly.

In addition to these responsibilities, you will keep things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. You will sanitize gear thoroughly and display materials/gift cards to brand expectations. You will prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail/hospitality is preferred.

Benefits include paid sick time + 401(k) match, commuter benefits (transit + parking), referral bonuses + employee discounts, free VR sessions + guest review bonus.

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Who We Are:

We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures,whether that’s surviving a zombie apocalypse or battling on the high seas.

Since 2017, we’ve led the industry in location-based VR.

What You Will Be Doing:

Create Unforgettable Guest Moments

Greet guests with energy and invite them into an exciting, welcoming environment

Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a Tech & Experience Expert

Master our proprietary tech and keep gear calibrated

Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

Communicate with management and tech support when issues arise, clearly and quickly

Keep Things Running Smoothly

Maintain a spotless, high-energy store that meets Sandbox VR standards

Sanitize gear thoroughly and display materials/gift cards to brand expectations

Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed

Adaptable & Proactive: You’re resourceful, self-driven, and good with change

Team-Focused: You stay positive and celebrate group wins

Reliable: On time, in uniform, and ready to shine

Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs

Weekend Availability: Required

Experience: 1+ year in retail/hospitality

Benefits:

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions + guest review bonus

Additional Information

Note: Evening and weekend availability may be required depending on the business’ needs.

XML job scraping automation by YubHub

Key responsibilities include:

• Creating unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment
• Guiding guests through the VR journey, including arrival, gearing up, gameplay, and wrap-up
• Proactively sharing offers to boost engagement
• Maintaining a spotless, high-energy store that meets Sandbox VR standards
• Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests
• Communicating with management and tech support when necessary

Requirements include:

• Egoless and coachable, taking feedback well and pitching in wherever needed
• Adaptable and proactive, being resourceful, self-driven, and good with change
• Team-focused, staying positive and celebrating group wins
• Reliable, being on time, in uniform, and ready to shine
• Physically able, being on your feet, some lifting (up to 40 lb.), occasional stairs
• Weekend availability, required
• Experience in retail or hospitality, preferred

Benefits include:

• Paid sick time and 401(k) match
• Commuter benefits (transit and parking)
• Referral bonuses and employee discounts
• Free VR sessions and guest review bonus

XML job scraping automation by YubHub

As a Tech & Experience Expert, you will master our proprietary tech and keep gear calibrated, troubleshoot issues smoothly, and communicate with management and tech support when issues arise. You will also maintain a spotless, high-energy store that meets Sandbox VR standards, sanitize gear thoroughly, and prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

XML job scraping automation by YubHub

Our ideal candidate is an early adopter of new technologies, with a strong customer service and hospitality background. You should have excellent communication and presentation skills, and be able to drive business results through operational strategies.

As a leader in our retail store, you will be responsible for:

• Delivering an incredible guest experience for every person that walks into our store
• Maximizing occupancy and revenue through local marketing efforts
• Building and developing store staff, including hiring, supervising, and training
• Managing and overseeing safety protocols and policies

If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we'd love to hear from you.

Requirements

• 4+ years of supervisory experience in a luxury retail environment
• Strong customer service and hospitality background
• Excellent communication and presentation skills
• Ability to drive business results through operational strategies
• Early adopter of new technologies
• Strong problem-solving skills and ability to learn independently

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge technology company
• Collaborative and dynamic work environment
• Professional development opportunities

If you're interested in this exciting opportunity, please submit your application, including your resume and a cover letter, to [insert contact email]. We look forward to hearing from you!

XML job scraping automation by YubHub

The EHS Technician is a critical EHS role that supports production day-to-day operations across multiple EHS programs by handling EHS inspections and training, increasing employee engagement, collecting and recording EHS information, and driving continuous improvement of EHS processes and systems.

Responsibilities:

• Support management of Industrial and Hazardous waste management including waste inspections, storage, handling, transport, and disposal.
• Support daily, weekly, or monthly Air-permit requirements, Hazardous and Industrial Waste, Stormwater Pollution Prevention Plan (SWPPP), and Spill Prevention Countermeasure and Control (SPCC) inspections and management tasks.
• Support program management of Respiratory Protection, Hearing Conservation, Ergonomics, Powered Industrial Trucks, Hazard Communication, Cranes and Rigging, Electrical and Battery Safety, Lockout/Tagout, Emergency Action Plan, etc.
• Support Job Hazard Analyses (JHA) for production and engineering processes.
• Inventory, order, coordinate delivery, and stock safety supplies and equipment.
• Develop and install safety signage/stickers.
• Support EHS Specialists in safety meetings, presentations, trainings, committees, shift stand ups, promotion of Human and Organizational Performance, and GEMBA walk throughs.
• Provide EHS production lineside support with an active floor presence, proactive process improvement, and maintain strong production team relationships.
• Respond to EHS events and collect preliminary details, contacts, documents, and photos to help EHS Specialists with event learning analysis and actionable improvements.
• Able to rapidly respond to employee health or safety emergencies and activate emergency procedures.
• Review and observe manufacturing work practices to identify EHS program hazards or requirements.
• Submit, track, and manage EHS continuous improvement suggestions.
• Address, document, and support safety concerns on the floor and in writing.
• Deliver basic training sessions and EHS communications.
• Conduct daily, weekly, monthly EHS equipment and facility inspections and input data into EHS databases.
• Organize, file, and maintain EHS documentation (e.g., training records, meeting minutes, regulatory documents, event reports).
• Support EHS team initiatives and responsibilities including regulatory reports, inspections, or information requests; internal audits; emergency drills; management system improvements; and program development and assessments.

Qualifications:

• High school diploma or equivalency certificate or associates degree.
• 3+ years of experience in a trade, boat, aerospace, or general manufacturing or industrial environments.

Preferred Skills and Experience:

• 3+ years of experience in EHS in a manufacturing or industrial environment.
• Associate or bachelor’s degree in occupational health and safety, environmental science, public health, or a related field.
• Professional certification (e.g., ASP) or certificates (e.g., OSHA 10, OSHA 30).
• Comprehension and implementation of policies and procedures.
• Ability to conduct hands-on work with strong attention to detail in hazardous waste management, emergency response, and/or exposure monitoring.
• Strong customer service, communication, and organizational skills, with the ability to engage and influence stakeholders.
• 2+ years conducting training and education programs for diverse audiences.
• Proficiency in Microsoft Office Suite and software applications for data management and reporting.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• General understanding of federal, state, and local EHS regulations, including OSHA, EPA/TCEQ and DOT requirements.

Additional Requirements:

• Position occasionally requires the ability to work overtime and weekends when needed.
• Ability to lift 35 lbs unassisted.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services.
• Saronic pays 100% of the premium for employees and 80% for dependents.
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care.
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents.
• Time Off: Generous PTO and Holidays.
• Parental Leave: Paid maternity and paternity leave to support new parents.
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses.
• Retirement Plan: 401(k) plan.
• Stock Options: Equity options to give employees a stake in the company’s success.
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage.
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office.

XML job scraping automation by YubHub

We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures.

What You Will Be Doing:

Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment. Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up. Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.

Be a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated. Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. Communicate with management and tech support when issues arise, clearly and quickly.

Keep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. Sanitize gear thoroughly and display materials/gift cards to brand expectations. Prepare iPads, body trackers, and gear before and after every session.

Who We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed. Adaptable & Proactive: You're resourceful, self-driven, and good with change. Team-Focused: You stay positive and celebrate group wins. Reliable: On time, in uniform, and ready to shine. Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs. Weekend Availability: Required. Experience: 1+ year in retail/hospitality.

Benefits:

Paid sick time + 401(k) match. Commuter benefits (transit + parking). Referral bonuses + employee discounts. Free VR sessions + guest review bonus.

XML job scraping automation by YubHub

As a Host, you will create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, and proactively share offers to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests, and communicate with management and tech support when issues arise.

In addition, you will keep things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. You will sanitize gear thoroughly and display materials/gift cards to brand expectations, and prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required, and experience in retail/hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

XML job scraping automation by YubHub

We are building a global operating network that finally enables supply-chain companies to collaborate within one platform. Our workflow engine empowers non-technical industry experts to model their complex manufacturing and operational processes. Our forms engine enables unprecedented data exchange between companies. And our upcoming AI engine can generate entire new processes and summarize the complex goings-on across thousands of workflows, identifying inefficiencies and driving optimization as companies react to a constantly-shifting global landscape.

As an SRE you will have the opportunity to shape our developer platform, work directly with customers, and architect solutions that balance the rigorous security and reliability requirements of global enterprises with the speed and flexibility of a rapidly growing series A organization.

Responsibilities

• Contribute to SRE-owned portions of application codebases related to infrastructure clients, SaaS clients, observability, and reliability patterns.
• Contribute to the developer platform interfaces to enable a growing number of engineers, microservices, and environments (helm charts, CI platform, and deploy processes).
• Advocate for new tools and processes that will help Regrello grow.
• Take part in on-call rotations.
• Collaborate with cross-functional teams, including Development, QA, Product Management, to ensure successful releases.

Stack

• GCP: GKE, CloudRun, Memorystore, CloudSQL, BigQuery
• Kubernetes: helm, helmfile
• Automation: Terraform, shell
• Queue: Temporal, Machinery, Celery
• Launchdarkly
• Otel / Prometheus / Grafana / Splunk

Requirements

• Bachelor’s degree in Computer Science or a related field.
• 4-8 years of experience in site reliability, software engineering, or a related role.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Experience with CI/CD tools such as Github Actions, GitLab CI, or CircleCI.
• Proficiency in scripting languages for automation tasks.
• Fluency with cloud platforms (AWS, Azure, GCP), kubernetes, feature flags, and modern backend technologies (experience with Go is strongly preferred, with the ability to quickly learn new technologies as needed).
• A builder’s spirit (you have a track record of building projects for fun, staying updated with open-source developments, etc.)
• Excellent problem-solving and communications skills, and attention to detail, with the ability to work effectively in a remote team environment.

Culture and Compensation

We are a customer-obsessed, product-driven company that is building a flexible, hybrid/remote culture to enable the brightest minds in the industry. We are particularly interested in candidates based in our hubs of Seattle, San Francisco, and New York, but we will consider candidates who live anywhere in the US, Canada, or Mexico. We have industry-leading compensation packages, including equity and health benefits. We are willing to sponsor US work authorization if needed.

XML job scraping automation by YubHub

Depending on your background, you may oversee one (Team Lead) or multiple (Engineering Manager) product teams, driving both execution and delivery while staying hands-on. Our product engineering teams typically consist of five members.

As a team lead, you will dynamically balance individual contributions, project leadership, and team management, with the balance shifting as your team grows. You will work closely with Product Managers to deliver features that directly benefit our users and business.

Your responsibilities will include fostering a strong team culture, establishing clear processes, elevating engineering standards, and ensuring consistent, high-quality delivery.

This is a highly critical role at the intersection of product engineering infrastructure and people. You will help shape how our engineering organization works, how we build at scale and how we turn cutting-edge AI research into reliable production-grade systems used by millions of developers and end users.

If you enjoy building complex systems, leading ambitious engineers and shipping products that matter, this role is for you.

Key components of our technology include:

• Empower Your Team(s): Act as the clear point of contact for your team and its projects. Remove obstacles, unblock execution and create an environment where engineers can focus on building impactful high-quality products.

• Lead Delivery and Accountability: Own the delivery of your team’s roadmap and ensure projects are shipped with the right level of quality reliability and performance. Keep the team accountable for results and maintain strong execution momentum.

• Bridge Product and Technology: Partner closely with Product Managers to define the roadmap and priorities of your team. Scope initiatives, estimate engineering effort and drive prioritization decisions based on business and technical impact.

• Hands-on Technical Leadership: Stay deeply involved in architecture design, system design, coding, peer reviews and technical decision-making. Lead by example and remain connected to the day-to-day challenges of the team.

• Process and Clarity: Define and evolve team processes, best practices and execution rituals with the team. Ensure they remain relevant as the team and product scale.

• Raise the Engineering Bar: Challenge engineers to step up, take ownership and grow beyond their comfort zone. Increase the team’s bus factor through knowledge sharing, documentation and rotation of responsibilities.

About you:

• 5+ years of relevant professional work experience.

• Master’s degree in Computer Science, Information Technology or a related field.

• Proficiency in one of the following languages: Python, JavaScript/TypeScript, C#, Golang.

• Experience with building and leading high-performing teams.

• Experience with working with cross-functional teams like product, design, business, etc.

• Experience with project management and planning.

• Ownership and capacity to ship products end-to-end.

• Strong problem-solving abilities and attention to detail.

• Excellent communication skills.

• Low ego and team spirit mindset.

• Autonomous and self-starter.

Ideal if you have experience with:

• Experience with Platform & DX products (API, SDK, Tooling, Observability, Billing, etc.)

• AI/ML/MLOps engineering

XML job scraping automation by YubHub

Key Responsibilities

• Manage and grow a portfolio of key clients across Brazil.
• Identify, drive, and execute cross-sell and upsell opportunities to increase share of wallet.
• Act as the main point of contact for billing, portfolio usage, credit support, and operational follow-ups.
• Coordinate with credit, risk, and customer success to support complex client needs or escalations.
• Present and position Jeeves solutions (cards, Jeeves Pay, spend management, stablecoins, etc) to CFOs, Controllers, and finance teams.
• Manage account performance: track client activity, expansion potential, and risks to revenue.
• Ensure high levels of product adoption and client satisfaction, driving NRR growth.
• Maintain a deep understanding of product updates to deliver tailored recommendations.
• Regularly report on account status and performance to regional leadership.
• Contribute to quarterly business reviews and expansion planning with clients.
• Support collections and payment conversations where needed, in collaboration with the finance team.
• Understand and sell additional solutions

Qualifications

• Bachelor's or Master’s degree in Business, Marketing, Finance, Hospitality, or related field.
• 3+ years in key account management or B2B customer success (ideally in fintech, SaaS, hospitality or financial services).
• Proven track record of expanding accounts via cross-sell and upsell strategies.
• Experience on fintech or saas platforms selling - Strong understanding of B2B products - Excellent communication and negotiation skills, with the ability to influence C-level stakeholders.
• Proficiency with CRMs (e.g., Salesforce, HubSpot), Excel/Sheets, and reporting tools.
• Fluent in English

XML job scraping automation by YubHub

This role requires a professional who thrives on cross-sell, upsell, retention, and financial product expansion, while providing proactive account support and managing internal escalations.

You will be the main point of contact for C-level executives and founders, helping them expand their usage of Jeeves products, solve challenges with a consultative mindset, and strengthen long-term partnerships.

A background in fintech, hospitality or B2B commercial real estate (e.g. sales of private rooms or meeting spaces) is highly valued.

Key Responsibilities:

• Manage and grow a portfolio of key clients across Mexico and Colombia.
• Identify, drive, and execute cross-sell and upsell opportunities to increase share of wallet.
• Act as the main point of contact for billing, portfolio usage, credit support, and operational follow-ups.
• Coordinate with credit, risk, and customer success to support complex client needs or escalations.
• Present and position Jeeves solutions (cards, Jeeves Pay, spend management) to CFOs, Controllers, and finance teams.
• Manage account performance: track client activity, expansion potential, and risks to revenue.
• Ensure high levels of product adoption and client satisfaction, driving NRR growth.
• Maintain a deep understanding of product updates to deliver tailored recommendations.
• Regularly report on account status and performance to regional leadership.
• Contribute to quarterly business reviews and expansion planning with clients.
• Support collections and payment conversations where needed, in collaboration with the finance team.

Qualifications:

• Bachelor's or Master’s degree in Business, Marketing, Finance, Hospitality, or related field.
• 3+ years in key account management or B2B customer success (ideally in fintech, SaaS, hospitality or financial services).
• Proven track record of expanding accounts via cross-sell and upsell strategies.
• Experience on fintech and saas platforms selling
• Strong understanding of B2B financial products, including credit lines, virtual cards, and digital payments.
• Excellent communication and negotiation skills, with the ability to influence C-level stakeholders.
• Proficiency with CRMs (e.g., Salesforce, HubSpot), Excel/Sheets, and reporting tools.
• Fluent in Spanish; Upper-Intermediate to Advanced English required.

XML job scraping automation by YubHub