In compliance with applicable laws, HSBC is committed to employing only those who are authorised to work in the US. As a Cash Management Specialist, you will lead Cash Services, focusing on nostro monitoring, reconciliations, adjustments, and funding support. You will monitor foreign currency nostro positions via RTCM (Real Time Cash Management) to ensure accounts are adequately funded, including intraday reconciliation for afternoon currencies (AED, INR, CAD, MXN, TRY). You will review the accuracy of nostro projected balance reconciliations completed by Cash Management Kuala Lumpur, including performing T+1 (trade date plus one day) balance substantiation and sending Start of Day (SOD) communication to the FX Desk.
\nYou will perform intraday reconciliation for APAC (Asia-Pacific) currencies (AUD, CNY, HKD, JPY, SGD, THB, ZAR) and send End of Day (EOD) communication to the FX Desk. You will review and approve nostro adjustments raised by Cash Management Kuala Lumpur, and report resulting fluctuations to the FX Desk for FX funding. You will ensure accurate USD projections are provided to Markets Treasury for Broker/Dealer funding, including Fixed Income funding requirements to the BSM desk (Balance Sheet Management desk).
\nAs Team Lead for Cash Services in the Manager's absence, you will provide guidance on manual payments processing, and serve as 2nd releaser for manual payments. You will review and update end-of-day checklists. You will operate within the regulatory framework for supported Treasury markets and within controls defined by Management, FIM (Functional Instruction Manual), and relevant Operations Instruction manuals. You will make decisions within assigned accountabilities, propose and implement process improvements, and escalate decisions impacting other areas to the immediate manager and relevant department managers.
\nEach employee must be aware of the Operational Risk scenario associated with the role and act in a manner that takes account of operational risk considerations. Each employee must ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimise relations with regulators by addressing any issues. Each employee must promote an environment that supports diversity and reflects the HSBC brand.
\nObservation of Internal Controls: Each employee must maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Any failures to comply with the above should be reflected in year-end performance assessments. Each employee must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
\nAs an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.
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\nSan Francisco; New York City; Remote - US
\nEmployment Type
\nFull time
\nLocation Type
\nHybrid
\nDepartment
\nIntelligence & Investigations
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nMore details about our benefits are available to candidates during the hiring process.
\nThis role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
\nAbout the Team
\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe achieving this goal requires real-world deployment and continuous iteration based on how our products are used—and misused—in practice.
\nThe Intelligence and Investigations team supports this mission by detecting, investigating, and disrupting the misuse of our products, particularly critical or novel harms. Our work enables partner teams to develop data-backed model policies and build scalable safety mitigations. By precisely understanding abuse, we help ensure OpenAI’s products can be used safely to build meaningful, rewarding applications.
\nAbout the Role
\nAs a Technical Abuse Investigator on the Intelligence and Investigations team, you will be responsible for detecting, investigating, and disrupting malicious use of OpenAI’s platform. You will further scale parts of the investigative process to help our team disrupt harm at scale. This role combines traditional investigative judgment with strong technical fluency: much of the work involves navigating complex datasets to surface actionable abuse signals, not just reviewing individual reports.
\nIn addition to conducting investigations directly, this role is explicitly designed to act as a force multiplier for the broader investigations team. You will be scaling or automating highly manual, important and nuanced processes. You will design and implement lightweight technical solutions—such as notebook templates, data pipelines or internal utilities—that enable specialized investigators to identify, track, and action abuse at a greater scale than a single investigator can currently achieve. Success in this role is measured not only by investigations completed, but by how effectively your work enables you and your team members to operate more efficiently and consistently.
\nYou will work closely with engineering, legal, investigations, security, and policy partners to respond to time-sensitive escalations, investigate activity that falls outside existing safeguards, and translate investigative insights into scalable detection and enforcement strategies.
\nThis role includes participation in an on-call rotation to handle urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise disturbing material. This role will work PST and is open to remote work within the United States, though we heavily prefer candidates based in San Francisco or New York.
\nIn this role, you will:
\nYou might thrive in this role if you:
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