Ensure cleanroom compliance with ISO 14644: HEPA integrity, airflow patterns, recovery times, and differential pressures; support aseptic areas and gowning zones.

Optimize and troubleshoot BMS/EMS/SCADA (Siemens, Allen-Bradley, Johnson Controls): tune PID loops, rationalize alarms, adjust sequences of operation, and document via change control.

Coordinate calibration (temperature, RH, pressure, flow) and support IQ/OQ/PQ with solid validation documentation.

Drive investigations and CAPA using RCA methods (5-Why, Fishbone) and maintain impeccable cGMP/GDP records and SOPs.

Champion audit readiness (FDA/EU GMP) and keep systems in a validated state.

Improve energy and performance: VFDs, heat recovery, demand-based ventilation, and smart control strategies.

Plan and execute outages/turnarounds/capital projects with contractors, materials, and risk assessments.

Lead safety culture (LOTO, confined space, hot work, arc-flash; EPA 608 refrigerants) and mentor junior techs.

Manage spares and CMMS workflows; partner closely with Quality, Manufacturing, Engineering, Validation, and Operations.

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As a Senior HVAC Maintenance Technician, you will lead preventive/predictive/corrective maintenance across various systems, ensuring cleanroom compliance with ISO 14644 standards.

Key responsibilities include:

• Optimizing and troubleshooting BMS/EMS/SCADA systems from Siemens, Allen-Bradley, and Johnson Controls
• Coordinating calibration and supporting IQ/OQ/PQ with solid validation documentation
• Driving investigations and CAPA using RCA methods
• Maintaining impeccable cGMP/GDP records and SOPs
• Championing audit readiness and keeping systems in a validated state

To succeed in this role, you will need:

• A technical diploma or apprenticeship in HVAC/Mechanical/Building Services, or a bachelor's degree in Mechanical/Building
• 6-10 years of experience in HVAC maintenance, including 3-5 years in pharma/biotech or regulated GMP environments
• Strong technical strengths in AHUs, chillers, boilers, hydronics, and humidity control
• GMP know-how, including ISO cleanroom classifications and aseptic requirements
• Validation experience, including sensor calibration and IQ/OQ/PQ

In return, you can expect:

• An annual base pay ranging from $71,749.60 to $107,624.40
• Eligibility for various incentives, including short-term incentive bonuses and equity-based awards
• Benefits, including qualified retirement programs, paid time off, and health, dental, and vision coverage

If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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You will coordinate and prioritize workload within a large team, provide on-the-job support to contingent staff, and communicate run performance, KPIs, and operational updates to stakeholders. You will work closely with hub specialists and scientists as well as supporting functional spaces within the Precision Genomics program.

To be successful in this role, you will possess a Bachelor's degree and knowledge of next-generation sequencing (NGS) technologies, platforms, and associated workflows. You will also have strong molecular biology foundation with the ability to troubleshoot workflows, interpret data, and apply sound scientific judgment. Additionally, you will have demonstrated good laboratory technique, including accurate pipetting, contamination control, and consistent execution of SOPs.

Preferred qualifications include a Master's degree in Biology, Chemistry, or a related field with 1+ year of relevant experience, or a Bachelor's degree with 4+ years of related experience in academia or industry. Experience operating NGS instruments (Illumina preferred) in research or production settings, high-throughput automation experience, and proficiency with digital lab systems such as LIMS, sample-tracking tools, and data analysis or visualization software are also desirable.

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Responsibilities: Work on operations problems from real-world business scenarios that align with your expertise, providing accurate solutions, detailed annotations, and model critiques where you can confidently evaluate responses (e.g., process mapping and optimization, SOP development, capacity planning, root cause analysis, and KPI dashboard design). Utilize proprietary software to provide accurate input and labels to deliver high-quality data. Collaborate with technical staff to improve the design of efficient annotation tools. Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability.

Qualifications: 5+ years of practical operations experience (hands-on role in business operations, process improvement, or manufacturing/services operations leadership). Proficiency in process mapping and operations tools (e.g., Lucidchart, Visio, ERP systems such as SAP, Oracle, or NetSuite for internal operations; dashboarding in Tableau or Power BI). Strong analytical skills for evaluating operational inefficiencies, root cause analysis, and trade-off decisions. Ability to navigate operations resources such as SOPs, KPI dashboards, quality reports, and performance metrics. Proficiency in reading and writing informal and professional English. Strong communication, interpersonal, analytical, and organizational skills. Excellent reading comprehension and ability to exercise autonomous judgment with limited data. Passion for technological advancements and innovation in business.

Location and Other Expectations: Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit. For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables. Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs. For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time. We are unable to provide visa sponsorship. For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.

Compensation and Benefits: US-based candidates: $45/hour - $100/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process. Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

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Day to day, you'll be configuring and maintaining platforms across the customer lifecycle, enforcing security and access control policies, and driving AI-powered tooling and automations. You'll gain direct ownership of production systems that the business relies on daily, deep cross-functional exposure to Engineering and Customer Experience and Success, access to industry-leading AI tooling, and the opportunity to shape how customer tooling scales at Dropbox.

Responsibilities:

Manage and evolve the team's portfolio of support and post-sales platforms to meet the changing needs of the Customer Experience and Customer Success organizations.

Serve as a primary on-call responder, owning incident resolution and stakeholder communication during platform disruptions.

Drive the adoption and integration of AI-powered tools and automations across customer platforms to improve user efficiency and customer outcomes.

Partner with Engineering and Customer Experience and Success to translate business needs into platform solutions.

Identify and execute platform improvements that reduce operational friction, increase reliability, and scale with the business.

Build and maintain the team's automation tooling and scripting infrastructure.

Establish and maintain the documentation standards that keep the team operationally resilient, including SOPs, runbooks, and system guides.

Requirements:

4+ years of proven experience administering enterprise support or customer platforms in a production environment.

Proficiency with AI tools and scripting languages (e.g., Python, Bash, JavaScript), with a demonstrated comfort incorporating both into daily workflows to increase efficiency and output.

Demonstrated experience managing multi-platform environments.

Experience governing platform access , provisioning, role-based access control, and security policy enforcement.

Track record of shipping platform changes through structured processes: scoping, testing, communicating, and deploying without disruption.

Operational maturity with demonstrated experienced owning incident response, triaging escalations, and maintaining composure under pressure.

Ability to produce and maintain clear, structured documentation , SOPs, runbooks, and system guides that are accessible to both technical and non-technical audiences.

Preferred Qualifications:

Experience administering support platforms such as Zendesk, Amazon Connect, or similar contact center and ticketing systems.

Proven experience deploying AI tooling or automation frameworks to improve team workflows and operational efficiency.

Working knowledge of AWS services, cloud infrastructure fundamentals, and familiarity with modern data platforms such as Databricks.

Experience with sales platforms, supporting Sales & Customer Success operations such as Highspot, Planhat, Outreach.

Platform admin certifications (e.g., Zendesk Admin, Salesforce Certified Admin).

Compensation:

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About the Role:

As the Senior Manager, Supply Chain Risk, Resilience & Compliance, you will lead the strategy, governance, and roadmap across key programs that strengthen supply chain resilience, improve the internal control environment, and build scalable governance for business continuity and circularity.

Key Responsibilities:

• Own the strategy, governance, and roadmap for supply chain risk management and resilience.
• Design and mature the supply chain risk monitoring framework and control tower.
• Establish risk indicators, escalation paths, reporting cadences, and mitigation governance across supplier, site, country, tariff, and other supply chain risk domains.
• Partner with Supply Chain, Procurement, and Market Intelligence to translate risk insights into action and prioritization.
• Define and track metrics to measure risk exposure, mitigation progress & resilience maturity.

Controls, Compliance & Business Continuity:

• Own the governance model for supply chain related SOX controls, audit readiness, and process compliance.
• Lead process and tooling improvements that strengthen control effectiveness and scalability.
• Serve as the supply chain lead for business continuity and ISO-related coordination, including alignment on risks, dependencies, recovery requirements, and continuity planning.
• Partner with Finance, Internal Audit, IT, and process owners to drive remediation, standardization, and ongoing compliance.
• Develop dashboards and executive reporting for controls health, remediation status, and compliance performance.

Circularity & Decommission Governance:

• Own the strategy and governance for circularity & decommission processes across sites.
• Establish standardized internal processes from identification of waste through pickup, disposition, auditability, and reporting.
• Drive cross-functional coordination across operations, sustainability, IT, finance, and external partners.
• Oversee process adherence, audit mechanisms, and performance reporting for end-of-life asset management.
• Define the reporting methodology and metrics for quarterly and annual sustainability outcomes, including processed, reused, recycled, and landfilled materials.

Requirements:

• Bachelor’s degree in Supply Chain Management, Business, Engineering, Finance, Accounting, Information Systems, Operations, or a related field.
• 10+ years of experience across supply chain, procurement, operations, risk mgmt., compliance, internal controls, business continuity, sustainability, or related functions.
• Experience building or scaling cross-functional programs, governance frameworks, and operating processes.
• Strong experience with supply chain risk management, supplier risk, resilience, or operational risk programs.
• Working knowledge of internal controls, audit readiness, remediation management, and process compliance.
• Experience developing KPIs, dashboards, executive reporting, SOPs, and process documentation.
• Strong cross-functional leadership and stakeholder management skills.

Preferred:

• Team management and leadership experience
• Experience in cloud infrastructure, data centers, semiconductors, hardware, manufacturing, or other capital-intensive operational environments.
• Familiarity with supply chain risk monitoring platforms, control tower tools, or similar intelligence solutions.
• Familiarity with business continuity frameworks and standards, including ISO 22301 concepts.
• Experience with circularity, reverse logistics, decommission, IT asset disposition, or sustainability reporting.
• Professional certifications in supply chain, audit, risk, compliance, or business continuity are a plus.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

Salary Range:

The base salary range for this role is $161,000 to $237,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Experience Level: senior Employment Type: full-time Workplace Type: onsite Category: Operations Industry: Technology Salary Range: $161,000 to $237,000 Required Skills: supply chain risk management, supplier risk, resilience, operational risk programs, internal controls, audit readiness, remediation management, process compliance, KPIs, dashboards, executive reporting, SOPs, process documentation, cross-functional leadership, stakeholder management Preferred Skills: team management, leadership experience, cloud infrastructure, data centers, semiconductors, hardware, manufacturing, supply chain risk monitoring platforms, control tower tools, business continuity frameworks, ISO 22301 concepts, circularity, reverse logistics, decommission, IT asset disposition, sustainability reporting, professional certifications in supply chain, audit, risk, compliance, business continuity

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Responsibilities:

• Work on operations problems from real-world business scenarios that align with your expertise, providing accurate solutions, detailed annotations, and model critiques where you can confidently evaluate responses (e.g., process mapping and optimization, SOP development, capacity planning, root cause analysis, and KPI dashboard design).

• Utilize proprietary software to provide accurate input and labels to deliver high-quality data.

• Collaborate with technical staff to improve the design of efficient annotation tools.

• Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability.

Qualifications:

• 5+ years of practical operations experience (hands-on role in business operations, process improvement, or manufacturing/services operations leadership).

• Proficiency in process mapping and operations tools (e.g., Lucidchart, Visio, ERP systems such as SAP, Oracle, or NetSuite for internal operations; dashboarding in Tableau or Power BI).

• Strong analytical skills for evaluating operational inefficiencies, root cause analysis, and trade-off decisions.

• Ability to navigate operations resources such as SOPs, KPI dashboards, quality reports, and performance metrics.

• Proficiency in reading and writing informal and professional English.

• Strong communication, interpersonal, analytical, and organizational skills.

• Excellent reading comprehension and ability to exercise autonomous judgment with limited data.

• Passion for technological advancements and innovation in business.

Location and Other Expectations:

• Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit.

• For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables.

• Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs.

• For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time.

• We are unable to provide visa sponsorship.

• For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.

Compensation and Benefits:

US-based candidates: $45/hour - $100/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process.

Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

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The ideal candidate will have a track record of excellence as a Research Assistant or CRC or other similar role, including developing successful relationships with providers.

Key responsibilities include: Acting as senior study coordinator to execute trials conducted within physician practices, Conducting patient recruitment and enrollment of eligible patients, Leading patient study visits, which may also include clinical and lab procedures, Independently administering the informed consent process with care and quality, Ensuring protocol adherence and high data integrity, Providing high quality source data capture and documentation, Supporting study start-up and planning, including PSVs and SIVs, Facilitating monitoring visits (IMVs) and sponsor correspondence, Managing the follow-up process, IP management, dispensation and accountability, Adverse Event management, tracking, and follow-up, Data entry to CRF/EDC and query resolution in a timely manner, Supporting study close-out, including COVs, Protocol deviation tracking, reporting, and reconciliation, Training and mentoring junior research staff, Using and helping improve Topography’s proprietary tool set, Understanding and complying with all regulations, policies, and guidelines applicable to clinical research, including our SOPs, Ensuring adherence to study protocols while ensuring trial staff maintain meticulous accuracy in completing all documentation, Conducting Quality Control activities including routine QC checks during and following study visits, Any other duties assigned by manager.

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A core part of your role involves leading the operational team to deliver high performance, aligned with the company’s mission to foster a safe, productive, and inclusive workplace culture. This is a site-based role involving regular outdoor work in varying weather conditions, with rotational availability required for operational oversight outside of standard working hours.

Responsibilities

• Provide day-to-day operational oversight of the site, leading the foreman and plant operators to ensure efficiency, compliance, and achievement of operational targets.
• Ensure full compliance with Health & Safety legislation, company policies, risk assessments, SSOWs, SOPs, and the Site Traffic Management Plan.
• Monitor composting processes and key parameters using SCADA and other systems, ensuring compliance with ABP, PAS 100, and APHA requirements.
• Oversee equipment inspections, LOLER compliance, planned preventative maintenance, breakdown response, and accurate maintenance records.
• Manage contractors, visitors, and suppliers on site, including inductions, permits to work, procurement, and stock control within budget.
• Lead health, safety, and environmental performance, including inspections, audits, incident investigations, pest control, and continuous improvement initiatives.
• Lead, motivate, and manage the operational team, including rotas, training, performance management, inductions, and workforce planning.
• Maintain effective communication and reporting, acting as a key site contact for regulators and stakeholders, and supporting audits, inspections, and community engagement.

Requirements

• Demonstrable supervisory experience within waste management, composting, recycling, or a similar industrial environment.
• Proven experience producing and delivering risk assessments, permits to work, SOPs, and toolbox talks.
• Experience maintaining accurate operational records and extracting data from SCADA or similar automated control systems.
• Previous responsibility for ordering and managing consumables, PPE, lubricants, and spare parts.
• Strong working knowledge of health and safety legislation applicable to high-risk industrial or waste environments, with a focus on good housekeeping and site standards.
• Experience using and completing internal learning platforms or training modules.

Benefits

• Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
• Car or allowance.
• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Security

Compensation

• $230K – $325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI’s Privacy Engineering team sits at the intersection of Security, Privacy, Legal, and Core Infrastructure. Our mission is to build data infrastructure and systems to support our privacy, legal, and security teams—securely, quickly, and at scale. Our guiding principles include: defensibility by default, enabling researchers, preparing for future transformative technologies, and building a robust security culture.

About the Role

We’re looking for a Software Engineer who can design and operate technical systems that support legal compliance workflows, including secure data processing and document review. You’ll partner daily with Legal, Security, IT, and partner engineering teams to turn legal processes into concrete technical workflows. This role is ideal for an engineer who loves large-scale data problems and understands the rigor required when the results may be scrutinized.

This position is located in San Francisco. Relocation assistance is available.

In this role, you will:

• Design and operate data storage pipelines that can operate at scale.

• Build search & discovery services (e.g., Spark/Databricks, index layers, metadata catalogs) based on the needs of partner teams.

• Automate secure data transfers—encrypting, checksumming, and auditing exports to reviewers.

• Stand up locked-down compute environments that balance usability with security controls.

• Instrument monitoring and KPIs that maintain accountability of data holds and productions.

• Collaborate cross-functionally to codify SOPs, threat models, and chain-of-custody documentation that withstand scrutiny.

You might thrive in this role if you:

• Have hands-on experience building or operating large-scale data-lake or backup systems (Azure, AWS, GCP).

• Know your way around Terraform or Pulumi, CI/CD, and can turn ad-hoc legal requests into repeatable pipelines.

• Comfortable working with discovery workflows (legal holds, enterprise document collections, secure review) or eager to build expertise quickly.

• Able to communicate technical concepts — from storage governance to block-ID APIs — clearly to teams such as Legal, Engineering, and others.

• Have shipped secure solutions that balance speed, cost, and evidentiary defensibility—and can articulate the trade-offs.

• Communicate crisply, document rigorously, and enjoy working across disciplines under tight deadlines.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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What you'll do

The Customer Support Lead will oversee FAQ development, CS flow design, omnichannel infrastructure, VIP programs, and regional operations.

• Design automated support flows and escalation processes for mobile game operations.
• Develop and maintain FAQs, help center content, and in-game support libraries to enable player self-service.

What you need

• Strong understanding of player behavior and service expectations across diverse markets.
• Hands-on experience with omnichannel support and CS platforms (Zendesk, Helpshift).
• Proven ability to build FAQs, SOPs, and knowledge bases.

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