Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

As a Small Business Account Executive II, you'll drive revenue growth by owning channel-generated leads and managing the full sales cycle,from initial engagement through close. You'll help small businesses solve real communication challenges by positioning Dialpad's AI-powered solutions as a clear, differentiated value.

In this role, you'll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad's value proposition and convert opportunities into long-term customers.

Responsibilities

• Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets.

• Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals.

• Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad's offerings.

• Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth.

• Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development.

Skills You'll Bring

• 5+ years of direct sales experience, selling Software as a Service (“SaaS”), preferably in the communications space (UCaaS and/or CCaaS).

• Proven track record in achieving sales quotas and managing a sales pipeline.

• Strong English communication skills.

• Relationship-building skills to engage channel partners and prospects effectively.

• Familiarity with Salesforce, Outreach, and other sales enablement tools.

• High energy, adaptability, and a solution-oriented mindset.

• Able to establish rapport and gain situational awareness quickly in single-touch interactions with customers.

• Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.

Why Join Dialpad

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

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We're hiring an elite and technically proficient Sales Director to drive adoption of Zus's Aggregated Profile (ZAP) and related platform capabilities among technology-enabled value-based care (VBC) organisations.

As part of our team, you will:

• Build and own the market: develop pipeline from scratch through outbound, networks, and creative GTM; shape territory strategy and refine ICP as the market evolves; identify and win high-value accounts across tech-enabled provider groups, MSOs, specialty networks, and ancillary services, risk-bearing providers and health plans.

• Sell the Aggregated Profile (ZAP) as core infrastructure: help customers re-architect workflows around unified data, not fragmented systems; position ZAP as the data foundation for care coordination and longitudinal patient records, risk adjustment, population health, and VBC workflows, clinical + operational automation.

• Lead deeply technical sales cycles: run discovery across clinical, product, and engineering teams; map customer data flows, architectures, and integration needs; deliver demos of APIs, data products, and platform capabilities; guide technical validation, pilots, and proof-of-concepts; translate business problems into concrete implementation approaches.

Operate like a startup executive: move deals forward with urgency and creativity; directly contribute to the success and growth of Zus and interface with our advisors and investors; navigate ambiguity and unblock internal/external stakeholders; partner closely with Solutions Engineering, Product, and GTM; bring real customer insight back into product and positioning.

What we're looking for:

• Startup DNA: experience in early-stage or high-growth environments; proven ability to build pipeline from zero and close complex deals; comfort operating without playbooks, creating them instead; high ownership, speed, and bias toward action.

• Enterprise sales excellence: 8+ years selling complex SaaS/data platforms in healthcare; track record of closing $100K–$1M+ multi-stakeholder deals; experience selling into providers, ancillary services, and/or payers; ability to engage executives while winning over technical buyers.

• Technical fluency: strong understanding of healthcare data + interoperability (APIs, FHIR, EHRs); ability to run demos, handle technical objections, and guide integrations; comfortable discussing data models, pipelines, and modern tech stacks.

• Builder mindset: equal parts hunter, strategist, and problem solver; strong storytelling by translating technical capabilities into business impact; relentless focus on outcomes, not activity.

Why this role matters: Zus is building the data layer for modern healthcare. As Sales Director, you'll help define how tech-enabled providers, ancillary services, and payers adopt a unified patient record and what they build on top of it.

You won't just sell a product. You'll help shape how healthcare data gets used.

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