As a Sales Development Representative at Pomelo, you'll be responsible for generating high-quality net new opportunities through strategic cold calling, personalized email sequences, and targeted social selling. You'll deliver value-driven messaging that engages and entices prospects, work closely with AEs and marketing to formulate personalized messaging and collateral, and secure meetings with employer buyers at all levels.

You'll develop tracking and reporting dashboards in Salesforce and regularly report progress to Sales leadership. You'll consistently hit daily, weekly, and monthly lead generation targets and travel as needed for conferences.

We're looking for someone with 2+ years of highly successful outbound sales development or lead generation experience, preferably within SaaS, with a proven track record of exceeding quotas. You'll need to be able to craft persuasive emails and engaging LinkedIn messages and phone conversations, have an achieving, results-driven mindset, and experience with Salesforce, LinkedIn Sales Navigator, and other tools to build target account and contact lists and conduct personalized outreach at scale.

By joining Pomelo, you'll get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you'll have a profound impact on the patients we serve. You'll learn, grow, be challenged, and have fun with your team while doing it.

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We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.

As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!

Key responsibilities include:

• Strategic Account Targeting: Partner with Enterprise Account Executives to build and prioritize highly strategic target account lists. This includes deep dives into firmographics, technographics, and intent data to identify top opportunities.

• Expert Enterprise Prospecting: Generate new business pipeline through expert cold calling, highly personalized email, and targeted LinkedIn social selling. You'll consistently attract new, large-scale customers by crafting hyper-personalized messaging for C-level executives, orchestrating multi-threaded outreach campaigns, and leveraging sales intelligence tools to uncover critical insights and pain points.

• Exceptional Prospect Experience: Deliver an outstanding and tailored experience for prospective enterprise customers, acting as the initial point of contact and ensuring a high-value introduction to our solutions. You'll articulate Intercom's value as a trusted advisor.

• Product & Market Acumen: Maintain a comprehensive understanding of Intercom's product suite and its value proposition.

• Cross-Functional Optimization: Collaborate with Marketing, Sales Operations, and Product to improve business processes that directly impact enterprise pipeline generation and conversion, providing valuable field feedback.

To be successful in this role, you will need:

• Strong desire to build a career in Sales, you want to be an Account Executive or a closing based role in the future

• 1+ year of customer-facing work experience (Sales and/or SaaS experience is a +)

• Experience and success from working with Enterprise sized accounts.

• Operational Excellence: You can use your time in an effective and efficient manner to complete revenue driving activities, you can quickly identify where to focus your efforts to drive more pipeline.

• Competitive Landscape & Industry Knowledge is crucial. You’ll bring an understanding of the SaaS landscape and our target verticals. You always want to stay on top of the latest news & industry trends.

• Prospecting skills (cold calling, email, social): You know how to leverage modern sales engagement tools to deliver prospect engagement across multiple channels (phone, email, LinkedIn)

• Communication: You can articulate your thoughts and express ideas effectively using verbal, written and non-verbal communication skills (to inform, instruct, and persuade), to different audiences. You listen effectively and love to partner and collaborate with your peers

• Growth Mindset: You’re self-aware and understand both your strengths and weaknesses. You understand every day is an opportunity to be 1% better than the day before. You proactively seek feedback.

• Results Oriented: You bring a never settle approach to quota, progression and team development. Results oriented BDRs are hungry to succeed and raise the bar.

This role offers a competitive salary and equity in a fast-growing start-up, catered lunch every weekday, plus a fully stocked kitchen, regular compensation reviews, flexible paid time off policy, healthcare stipend towards private health insurance for you and your partner/spouse, and MacBooks are our standard, but we also offer Windows for certain roles when needed.

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Strong candidates will be data-driven and focused on improving and optimizing individual and team results. Success in the role requires excellent interpersonal and communication skills, cross-functional alignment and a focus on innovation and testing.

Responsibilities:

• Lead and mentor an SDR team to achieve monthly and quarterly quota
• Recruit, hire, onboard and ramp SDRs effectively to drive early success in role
• Provide regular coaching, feedback and professional development while prioritizing and maintaining an inclusive, engaged team environment
• Report on individual and team-level performance to senior leadership, identifying strengths and opportunities for improvement
• Maintain daily activity goals and weekly, monthly, quarterly reporting for various business stakeholders; drive adherence to SDR Playbook and enforce rules of engagement
• Partner with marketing to improve lead scoring and SDR/demand generation processes by providing regular, actionable feedback
• Partner with sales training to improve team prospecting skills, objection handling and product knowledge; establish individual and team-level training cadences to improve effectiveness
• Partner with Sales to improve AE:SDR partnership and prospecting plans

Requirements:

• 1+ years SDR management experience with a consistent record of quota attainment
• 1+ years of quota-carrying sales experience (ie. SDR or full-cycle)
• Strong expertise in outbound sales, primarily through email, phone, and social selling
• You have full ability to operate at all levels, and you love to get in the trenches with your team, do cold calling and write email copy
• You are an expert at partnering with marketing and your AE counterparts to plan and execute multi-touch, multi-channel campaigns
• Expert at using LinkedIn, Outreach, SalesNav, ZoomInfo, SFDC

Compensation: The expected OTE range for this role is $135,000 - $169,500.

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Responsibilities:

• Lead and mentor an SDR team to achieve monthly and quarterly quota
• Recruit, hire, onboard, and ramp SDRs effectively to drive early success in role
• Provide regular coaching, feedback, and professional development while prioritizing and maintaining an inclusive, engaged team environment
• Report on individual and team-level performance to senior leadership, identifying strengths and opportunities for improvement
• Maintain daily activity goals and weekly, monthly, quarterly reporting for various business stakeholders; drive adherence to SDR Playbook and enforce rules of engagement
• Partner with marketing to improve lead scoring and SDR/demand generation processes by providing regular, actionable feedback
• Partner with sales training to improve team prospecting skills, objection handling, and product knowledge; establish individual and team-level training cadences to improve effectiveness
• Partner with Sales to improve AE:SDR partnership and prospecting plans

Requirements:

• 1+ years SDR management experience with a consistent record of quota attainment
• 1+ years of quota-carrying sales experience (ie. SDR or full-cycle)
• Strong expertise in outbound sales, primarily through email, phone, and social selling
• You have full ability to operate at all levels, and you love to get in the trenches with your team, do cold calling, and write email copy
• You are an expert at partnering with marketing and your AE counterparts to plan and execute multi-touch, multi-channel campaigns
• Expert at using LinkedIn, Outreach, SalesNav, ZoomInfo, SFDC

Compensation: The expected OTE range for this role is $135,000 - $169,500. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

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