Software Engineering II - Developer Productivity · Helpshift

Fri, 24 Apr 2026 13:06:43 GMT
Engineering

Helpshift · Pune · hybrid

We're looking for a Software Engineer – Developer Productivity to help improve the productivity of the entire engineering team. You will be responsible for everything from our build and testing automation, to the packaging and release of the final product. You will identify and provide tools to allow engineers to locate bottlenecks across their SDLC and help them remove friction points. You will evaluate our build systems and expand our deployment automation to meet growing needs. Working with Jenkins, Containerisation, Custom Tooling in Clojure, Python, and Ansible workflows, observability, you will influence the solution and business strategy, and tooling necessary to transform.

Responsibilities:

Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes.

Integrate security into the release workflow and ensure that all CI-CD tools are compliant from security perspective

Understand developer workflows and Build Systems to improve build times

Partner with other engineering teams and develop scalable tools and infrastructure to develop, test, debug and release software quickly

Design, develop and deliver distributed engineering build tools and platforms for a variety of codebase languages

Help maintain the backend infrastructure that supports our Dev test environments

Develop and improve instrumentation for monitoring and logging the health and availability of services

Follow best practices for development

Participate in code and system design reviews

Requirements:

5+ years of software development experience.

In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).

Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.

Knowledge of implementing security in CI/CD pipelines

Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.

Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.

Experience with IaaC tools like Ansible, Puppet, Terraform.

Ability to analyse bottlenecks in architecture and quickly debug to reach resolution for issues

Have an automation mindset and ability to reason and work with complex systems.

Excellent communication and documentation skills

Good to have:

You’re familiar with building and writing in one of the following languages: Python, Shell, Java, Clojure

You’re familiar with either of IntelliJ, VSCode, Emacs IDE and can help developers with their IDEs

Familiar with the Challenges of Testing

Comfortable using CLI tools for achieving day-to-day tasks.

Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive

Drive task to the finish line with high quality and on time

Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective