DevOps SE II - Developer Productivity · Helpshift

Mon, 09 Mar 2026 10:52:55 GMT
Engineering

Helpshift · Pune · hybrid

Job Title: DevOps SE II - Developer Productivity

We are looking for a Software Engineer – Developer Productivity to help improve the productivity of the entire engineering team. You will be responsible for everything from our build and testing automation, to the packaging and release of the final product.

Responsibilities

Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes.

Integrate security into the release workflow and ensure that all CI-CD tools are compliant from a security perspective.

Understand developer workflows and build systems to improve build times.

Partner with other engineering teams and develop scalable tools and infrastructure to develop, test, debug, and release software quickly.

Design, develop, and deliver distributed engineering build tools and platforms for a variety of codebase languages.

Help maintain the backend infrastructure that supports our Dev test environments.

Develop and improve instrumentation for monitoring and logging the health and availability of services.

Follow best practices for development.

Participate in code and system design reviews.

Requirements

5+ years of software development experience.

In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).

Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.

Knowledge of implementing security in CI/CD pipelines.

Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.

Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.

Experience with IaaC tools like Ansible, Puppet, Terraform.

Ability to analyse bottlenecks in architecture and quickly debug to reach resolution for issues.

Have an automation mindset and ability to reason and work with complex systems.

Excellent communication and documentation skills

Good to Have

Familiarity with building and writing in one of the following languages: Python, Shell, Java, Clojure.

Familiarity with either of IntelliJ, VSCode, Emacs IDE and can help developers with their IDEs.

Familiarity with the challenges of testing.

Comfortable using CLI tools for achieving day-to-day tasks.

Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.

Drive task to the finish line with high quality and on time.

Experience in designing and building solutions that are highly scalable, fault-tolerant, and cost-effective.

Benefits

Hybrid setup.

Worker's insurance.

Paid Time Offs.

Other employee benefits to be discussed by our Talent Acquisition team in India.

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.