Responsibilities

• Lead the end to end development of a defined segment of the makeup portfolio (e.g., complexion, lips, eyes , to be assigned).
• Deliver the 3 year innovation plan for your portfolio, ensuring feasibility, resource planning, and timing accuracy.
• Own all assigned NPD projects from brief to launch, managing critical paths, risks, and cross functional alignment.
• Build and refine clear, actionable briefs that articulate:
• Key claims & substantiation strategy
• Product USPs & competitive positioning
• Formula direction, sensorial expectations & performance benchmarks
• Shade strategy, complexion nuances & global shade relevance
• Packaging requirements, constraints & compatibility considerations

Cross Functional Leadership

• Partner with Product Marketing to translate concepts and insights into robust development plans with clear technical implications.
• Work seamlessly with Packaging, Regulatory/Claims, Quality, Supply Chain, and Creative to ensure smooth project progression.
• Represent NPD in senior forums and founder facing reviews, communicating with clarity, confidence, and a polished storytelling style.

Supplier & Formula Development Management

• Manage day to day relationships with key formula suppliers and manufacturing partners.
• Ensure formulas meet Charlotte Tilbury’s standards for performance, sensoriality, shade accuracy, and claims.
• Partner with Procurement to negotiate COGs and assess supplier innovation capabilities.
• Travel to suppliers for formula approvals, troubleshooting, and technical reviews.

Collaboration with the Makeup Artist Pool

• Work hand in hand with the Makeup Artist Pool to integrate artistry insights into formula, shade, and product performance.
• Facilitate structured, time bound feedback loops aligned with project milestones.
• Balance creative/artistry input with feasibility, timing, and quality , ensuring the product remains both magical and manufacturable.

Team & Ways of Working

• Coach and support NPD Managers/Senior Managers working on your portfolio.
• Champion agile, solution oriented ways of working.
• Drive continuous improvement in processes, documentation, and cross functional communication.

About you

• Strong experience in makeup product development within beauty or luxury.
• Deep technical understanding of formulas, shade development, complexion nuances, and global shade preferences.
• Proven ability to manage complex NPD programs with multiple stakeholders.
• Excellent communication and presentation skills; confident in founder facing environments.
• Ability to balance creativity with operational discipline.
• Strong project management, risk mitigation, and critical path planning skills.
• Experience working with makeup artists or creative talent is a plus.
• Commercially aware with strong analytical skills.
• Proficient in Microsoft Office (Excel, PowerPoint, project tools).
• Agile, adaptable, and comfortable navigating ambiguity.
• Collaborative and inclusive, with strong relationship building skills.
• Highly organised and detail oriented.
• Calm under pressure with strong problem solving instincts.
• Positive, proactive, and solutions focused.
• Passionate about beauty, artistry, and creating products that make everyone feel their most beautiful.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog friendly days and spaces.
• And not to forget our generous product discount and gifting!

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