Key responsibilities include developing and meeting Operations Department goals, budget, and objectives as outlined in HFCU's annual strategic plan. Ensuring compliance with all applicable laws and regulations related to operational practices by developing internal policies and procedures. Providing coaching and counseling to Operations leaders and staff to maximize efficiency and effectiveness.

Actively participating in project implementation, including attending project team meetings, managing assigned projects, and completing project deliverables. Identifying and creating strategic project initiatives to meet the changing technological landscape related to ITMs, core systems, application portals, artificial intelligence, digital service support, and data analytics.

Managing, maintaining, and owning the following operational components: ITM strategic plan, vendor relationship, servicing, regulatory/compliance; Account/Loan Origination platform, vendor relationship, updates, and servicing; Member-facing QC strategy and procedures; Digital services testing, program testing, updates procedures to data processing systems as assigned.

Creating and maintaining strategic plan and updates for retail facilities, physical branch operation infrastructure, and prioritizing facility plans, security protocols, and collaborating with marketing to ensure appropriate member-facing and staff-facing branding and design.

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In this role, you will shape the category vision by translating consumer, customer and market insights into clear commercial direction, helping both Tony’s and our retail partners grow the chocolate category in a sustainable and impactful way.

You will work closely with key customers such as Albert Heijn and Jumbo, using tools like NielsenIQ, SIS and Seven to uncover opportunities, build compelling category stories and guide assortment, pricing and promotional recommendations.

You turn complex data into simple narratives that guide both internal decision-making and external customer conversations.

Collaboration sits at the core of this role. You work daily with Sales, Marketing, Finance, NPD and Operations to inform long-term plans, sharpen business cases, support innovations and ensure our market strategy is grounded in facts.

You also lead and develop a junior Category Manager that will be reporting to you, building the capability and maturity of the category function within Tony’s.

Reporting to the Head of Sales Benelux, you are a trusted partner to senior stakeholders and help drive profitable growth through a challenger mindset, strong analytical skills and compelling insight-led storytelling.

All wrapped up, in this role you will:

• Leverage your extensive knowledge of the chocolate market to help shape the long-term strategy for our market, and you co-present this strategy with the team to our Chiefs (Executive Board).

• Lead insight-driven category conversations with key retailers, bringing clarity on opportunities and helping shape the future of the category together.

• Translate market, shopper and customer data into simple, actionable recommendations for assortment, pricing, promotions and shelf optimisation.

• Build and maintain a strong category vision that supports both long-term growth and short-term commercial decisions.

• Identify clear whitespace opportunities and support the development of business cases for innovation and strategic projects.

• Strengthen category management capabilities across the team and coach the junior Category Manager in analysis, insights and impactful storytelling.

• Partner closely with Sales, Marketing, Finance, NPD and Operations to align recommendations and ensure decisions are rooted in clear insights.

• Deliver clear and engaging performance stories that support senior leadership in shaping plans and making informed commercial decisions.

• Help improve internal processes, tools and ways of working to elevate the impact of category management across the business.

Requirements

Our new flavour:

• 7+ years of FMCG experience, including 3+ years in Category Management.

• Experience on the supplier/product (A-brands) organisation side; experience with Albert Heijn and/or Jumbo preferred.

• Strong skills in NielsenIQ, SIS, Seven and customer sell-out analysis.

• Ability to turn complex data into simple, visual stories and recommendations.

• Strong financial acumen and understanding of commercial levers.

• Skilled at influencing senior stakeholders and guiding decisions.

• Confident representing Tony’s as a credible challenger in the category.

• Excellent communication skills and a collaborative mindset.

• Dutch & English proficiency required.

• Eagerness to work in a fast-paced scaleup environment and deal smoothly with the changes that come with a growing company.

• Data-driven decision-maker who utilizes data to identify areas of improvement and make objective, informed decisions.

Benefits

At Tony's you will get the opportunity to be part of something extraordinary; first and foremost, by making real impact in the world but also enjoying the nice benefits we provide as you help us succeed.

We’re dedicated to enabling all Tonys to grow and develop their careers and therefore we offer training programs, regular feedback cycles, coaching and a generous L&D budget.

We also offer a wide range of additional benefits, including a luxurious vega-lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events like the Tony's Carnaval and unlimited chocolate.

But we also know chocolate won’t cover the bills, so we’ve made sure your salary is just as rewarding.

For this role that means a base salary between EUR 65 – 80k on a yearly basis including holiday pay, plus a company car or car allowance.

Sounds like you? Are you passionate about making a difference in the world? Look no further! If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you!

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You'll orchestrate complex, multi-use-case strategies spanning Financial Crime, KYC, Fraud, Risk, and Customer Intelligence. You'll engage senior stakeholders up to the C-suite, deliver measurable value, and ensure Quantexa remains a trusted strategic partner to some of the most sophisticated financial institutions in the country.

Responsibilities

• Own and execute account strategy: Develop and deliver a long-term strategic account plan across multiple business units and use cases, balancing growth in a mature account with new customer acquisition.
• C-suite engagement: Build and maintain trusted relationships with executive stakeholders, shaping enterprise data and AI transformation agendas.
• Drive complex enterprise sales cycles: Lead large, multi-year deals that involve cross-functional teams, system integrators, and partners.
• Adopt and champion Quantexa's sales methodology: Execute with discipline, precision, and urgency — from opportunity qualification through to value realization.
• Customer success and experience: Deliver an exceptional customer journey, ensuring alignment between business value, technical outcomes, and client strategy.
• Collaborate cross-functionally: Partner with Solution Engineering, Delivery, Product, and Marketing to ensure cohesive account execution and ongoing customer satisfaction.
• Market intelligence: Stay ahead of industry trends, competitor activity, and regulatory developments influencing banking and data intelligence strategies.

Requirements

• Proven enterprise sales experience within Financial Services, ideally with Tier 1 banks or similar regulated institutions.
• Track record of success driving seven- and eight-figure enterprise deals across software, data, or AI-driven solutions.
• Strategic account leadership: Ability to operate across multiple lines of business and use cases, managing complex stakeholder landscapes.
• Executive presence: Skilled in engaging and influencing C-level decision-makers and technical stakeholders alike.
• High urgency and accountability: You set a high bar, execute with focus, and deliver results under pressure.
• Customer-centric mindset: Deep commitment to delivering business value and exceptional customer experience.
• Collaborative leadership: Experience working in matrixed, global teams with shared accountability.

Benefits

• Competitive salary
• Company bonus
• 12% Superannuation
• 20 days annual leave, plus national holidays + your birthday off!
• Private Healthcare with Medibank, including dental, orthodontics & optics cover
• Regularly bench-marked salary rates
• Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave
• Well-being days
• Volunteer Day off
• Work from Home Equipment
• Novated Leasing
• Free Calm App Subscription #1 app for meditation, relaxation and sleep
• Continuous Training and Development, including access to Udemy Business
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program
• Team Social Budget & Company-wide Socials

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