Activity Staff - IHR · Princesscruises

Sat, 25 Apr 2026 20:55:07 GMT
Hospitality

Princesscruises · Mexico City · onsite

As an Activity Staff member with Princess Cruises, you will be responsible for creating lasting memories by consistently delivering a guest-centric product experience that aligns with brand standards and health and sanitization protocols. You will create positive connections, emcee key activity and entertainment programming, and support a guest and teammate-centric culture that increases Net Promoter, profitability, Service Excellence, and drives a safe and healthy environment in accordance with HESS protocols.

Your key responsibilities will include:

Creating, hosting, training, promoting, emceeing, and assisting all activities and events, creating an engaging and entertaining experience for guests.

Embracing MedallionClass products, services, and applications to identify guests and deliver exceptional, personalized service.

Collaborating with onboard teammates to provide reliable information and updates to deliver an outstanding guest experience.

Providing a positive first impression to guests through a warm, welcoming greeting, maintaining the company's standard, and complying with fleet safety regulations in accordance with HESS protocols.

In addition, you will:

Own your experience area and support the development, implementation, and execution of initiatives in alignment with the Entertainment leadership team.

Anticipate and take ownership of guest needs and requests, demonstrate responsibility, authority, and accountability in all performance areas, and actively learn and answer questions on product, policy, demographic, itinerary, and port information.

Arrive at events at least 15 minutes early to ensure efficient setup and engage with guests, and prioritize performance standards set out by the Cruise Staff Tier Program.

You will be required to have a comprehensive curriculum vitae and a brief video presentation showcasing your personality, communication abilities, and public speaking skills.

As part of the Princess Cruises team, you will enjoy a competitive salary package, company-paid travel to and from the ship, access to exclusive areas and benefits onboard, a vibrant recreation and welfare program, and exceptional learning and development opportunities.