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Key responsibilities include:

• Facilitating onboarding deployment for new customers and products purchased
• Hosting end-user and admin training sessions for customers to educate them on Dialpad products and assist with change management
• Providing detailed walkthroughs and training new customers with implementation and portal setup
• Delivering quality onboarding in a timely manner by analyzing needs, collaborating with others, and resolving customer issues through discovery and replication
• Driving customers to implement best practices
• Clearly communicating product configuration setup requirements and expectations with customers
• Acting as the customer's escalation point for any onboarding-related issues
• Working on ad-hoc tasks as necessary

To succeed in this role, you will bring:

• At least 2-3 years of working experience in Customer Onboarding, Software Implementation, and Account Management
• At least 1 year of experience configuring, updating, and supporting VOIP solutions
• Preferably with experience in chat, handling multiple windows
• Excellent English communication skills
• Strong customer service orientation
• Ability to work independently with minimal management guidelines
• Organized, detail-oriented, and self-motivated
• Able to work US core hours while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
• Experience with telecommunication or SaaS providers required
• Excellent internet connectivity required

XML job scraping automation by YubHub

You will tackle novel legal questions at the intersection of developer tooling, enterprise readiness, and cloud-partner distribution, and help establish the terms, policies, and frameworks that let developers build safely on Claude.

Responsibilities:

Partner with Platform PM, API Engineering, Cloud Partnerships, and Commercial Legal to provide pragmatic legal guidance across the API, developer ecosystem, and cloud-distribution product lifecycle

Draft and negotiate developer-facing terms (API ToS, acceptable-use policies, developer agreements), cloud-partner distribution terms, and enterprise order-form exhibits, collaborating with Commercial Legal on co-sell mechanics

Advise on API product features, tiered-access programs (TAP/ZDR), KYC/IDV requirements, and Cowork enterprise-readiness initiatives, balancing velocity with legal and contractual compliance

Support incident response and escalations related to API misuse, developer policy violations, and cloud-partner compliance issues

You may be a good fit if you have:

A JD from an accredited law school and active membership in at least one U.S. state bar

At least 8 years of relevant legal experience, with meaningful experience in API/platform, cloud-marketplace, or tech-transactions work, either in-house at a technology company or at a law firm with a strong technology practice

Working knowledge of legal frameworks relevant to developer platforms and B2B AI products, such as data-processing agreements, API/developer terms, cloud-distribution licensing, and emerging AI governance frameworks

Strong technical fluency across cloud computing, APIs, and software development, with ability to quickly grasp AI/ML infrastructure concepts

Experience thriving in fast-paced environments, with comfort navigating ambiguity and pivoting quickly as priorities shift

A proactive 'doer' mindset with ability to identify problems, propose solutions, and execute with minimal supervision

Used AI tools to scale your legal practice or a strong interest in learning to do so

Exceptional communication skills to translate complex legal concepts for non-lawyer audiences

Empathy and strong service orientation, with the ability to listen actively and help achieve organisational goals

Strong candidates may have:

In-house platform or API counsel experience at a cloud/SaaS company

Experience structuring developer terms, marketplace licensing, or enterprise data-processing agreements

Experience with cloud-marketplace distribution (e.g., AWS Marketplace / Bedrock, GCP / Vertex, Azure) or developer-platform go-to-market, including order-form mechanics and co-sell structures

Application Deadline: 4pm PT on May 4, 2026. Applications will be reviewed after the deadline, and our hiring team plans to begin contacting potential candidates shortly after. We encourage all interested and qualified applicants to submit their materials before this date to ensure full consideration.

Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco or New York office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$265,000-$320,000 USD

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As we expand our Porsche Centre Munich South, we're looking for team members to join us from January 1, 2027, and support us with passion and dedication.

Join our team and apply as:

Service Assistant (m/w/d)

• Provide professional reception and customer service in the service area - personally and by phone.
• Offer stylish hospitality to our customers to ensure an excellent stay at the Porsche Centre Munich South.
• Coordinate and track service appointments, workshop orders, and customer communication.
• Create and maintain customer data and process service requests in the CRM system.
• Support service advisors with administrative order processing and documentation.
• Organize vehicle logistics within the company.

Requirements

• Completed vocational training in a commercial or technical field, preferably with experience in the automotive industry.
• First work experience in customer contact or service organization is an advantage; newcomers are also welcome.
• Strong communication skills, confident appearance, and high service orientation.
• Organizational talent and structured, independent working style.
• Proficient in MS Office (Outlook, Word, Teams, Excel) and familiar with digital systems.
• A well-groomed appearance and polished manners that meet the standards of the Porsche brand in every situation.

Company Profile

The MAHAG Group is a large automotive dealership with around 2,000 employees at its Munich location, operating under the brands Audi, Volkswagen, Volkswagen Commercial Vehicles, SEAT, Cupra, ŠKODA, Porsche, and Lamborghini.

Exclusive Insights

• A modern working environment in our expanded destination, offering an exclusive atmosphere and representative design for top-class customer service.
• High-quality, ergonomic working environment with modern systems and digital process support.
• A responsible field of work with high autonomy within an excellent market environment.
• Structured onboarding and collaborative work with experienced colleagues in our team.
• Open, appreciative teamwork in the service team with joint team events.
• The stability and security of a large, future-oriented company within the Volkswagen Group.
• Targeted career development through individual training opportunities and regular development discussions.
• Generous holiday allowance with 30 days of holiday and additional special leave on December 24 and 31.
• Exclusive employee conditions for vehicle purchases, service, and repairs.
• A comprehensive benefits program with discounts at partners and offers for bike leasing and Urban Sports Club membership.
• Support for your personal future provision through a contribution to occupational pension provision.

Contact

Contact Person:

Tobias Lex

Schleibingerstraße 12-16,

81669 Munich

Phone: +49 173 5201529

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XML job scraping automation by YubHub

At Porsche Zentrum Lübeck, we're part of one of the world's most successful sports car manufacturers. Our goal is to continue this success and provide our customers with the best possible service. To strengthen our team, we're offering a training position as a salesperson in the parts and warehouse management department.

If you enjoy working with people, advising, and organizing, then this training position is perfect for you. You'll ensure that all necessary parts are available in the right quantities at the right time in the workshop. You'll coordinate with customers and suppliers and work with standard IT systems. Your workplace isn't just the warehouse – you can also be deployed in the accessories shop and advise customers there. You'll have a clear overview of the goods flow in the car dealership.

Responsibilities

• Organize and structure things
• Have a strong interest in vehicle technology and commercial connections
• Be enthusiastic about modern information and communication technology
• Have good communication skills
• Work independently, carefully, and precisely
• Be part of a team and have a high service orientation

Perspectives

After completing your training, you can specialize in various areas, such as:

• Certified automobile parts and accessories salesperson (m/w/d)

Or develop further in the profession to:

• Parts process specialist (m/w/d)

• Service parts marketing specialist (m/w/d)

• Warehouse manager (m/w/d)

Note: The job ad mentions that the company is a middle-sized company, but this information is not included in the company background as it's not a fact.

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This is an excellent opportunity for a Support Bar Analyst (IT Help Desk) with excellent communication and leadership skills, looking to make an impact within a fast-paced and dynamic environment. The role reports to the Head of Local Support and involves working closely with colleagues in other offices to deliver a seamless service to our users.

Responsibilities:

• Act as front-line support for local and/or time zone-based employees
• Serve as the main point of contact for our customers via email, walk-ups, and chat support
• Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services
• Utilize relevant software and databases to effectively diagnose, track, and resolve customer issues and address complaints
• Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution
• Collaborate with other teams to identify and resolve technical issues
• Stay up-to-date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows
• Identify and escalate issues requiring urgent attention to the appropriate parties
• Ensure SLAs are met and that our internal users are provided with an exceptional user experience
• Ensure that all IT assets in the local office are managed and maintained to a high standard
• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management

Requirements:

• Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment
• Strong knowledge of first and second-line support operations
• Desirable knowledge of ServiceNow and industry trends
• Excellent relationship-building skills
• Ability to work in a matrix management environment
• Proven work experience in a customer service or Helpdesk role
• Excellent communication and active listening skills with a customer-first mindset
• Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively
• Ability to learn quickly and adapt to new software applications and technologies
• Excellent problem-solving skills
• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders

Skills and experience desired:

• Manage the deployment, configuration, and maintenance of mobile devices, including tablets, smartphones, consoles, Meeting Room solutions (Intune, Autopilot, EMS, MDM, VDI)
• Manage the deployment, configuration, and maintenance of user peripherals
• Provide 3rd-line support for mobility applications to team members, customers
• Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus)
• Collaborate with other stakeholders to ensure application security and data privacy are maintained
• Evaluate emerging technologies and provide recommendations for improving mobility services by closely working with OEMs and Vendors
• Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions
• Basic knowledge of ITIL process

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You'll support the painters in preparation work up to the painting process. Perform smaller painting tasks in the area of Spot Repair. Determine colors, create color patterns for correct color tone finding. Perform smaller de- and assembly work. Polish/Seal and finish work on new, used, and customer vehicles (careful grinding, polishing, and refining of surfaces and careful correction and repair of minor paint defects).

What you need

Completed apprenticeship as an automotive painter EFZ, painter's assistant EBA, or similar training. Several years of experience in the area of preparation, welcome for re-entrants. Good knowledge of German in writing and speaking, as well as good manners. Driver's license category B. Team player with high service orientation and high personal quality standards. Very careful and reliable work.

Why this matters

This role is part of the Porsche team in Rotkreuz, where you'll be working with a team of experienced professionals who are passionate about their work. As a finisher, you'll play a crucial role in ensuring that our vehicles meet the highest standards of quality and finish.

XML job scraping automation by YubHub