{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/service-design"},"x-facet":{"type":"skill","slug":"service-design","display":"Service Design","count":16},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_49f6f494-d42"},"title":"Principal Product Operations Manager, Benefits","description":"<p>At Gusto, we&#39;re on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.</p>\n<p>All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.</p>\n<p>AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.</p>\n<p>Are you looking for an opportunity to transform a business? Gusto is looking for a strategic, customer-focused leader to leverage customer feedback and operational key metrics to develop actionable insights and strategies that shape our product and service, and positively impact customer love. Working with the Product, Engineering, Design and Customer Experience teams, you will be expected to tackle both highly strategic and deeply operational initiatives to deliver value for customers and Gusto. You’ll be customer-obsessed, business-minded, strategic, detail-oriented, and highly creative.</p>\n<p>In this role, you&#39;ll help stand up the operational and service foundation for a new Gusto product, using both deep human judgment and emerging AI tools to move faster and make better decisions. If this sounds exciting to you, we’d love to connect!</p>\n<p>The Benefits Product Operations team at Gusto is made up of committed, creative, collaborative people who care deeply about our mission to enable Benefits for all small and mid-sized businesses and their employees. We’re a highly cross-functional team focused on ensuring our product and service are co-designed and co-developed along the product lifecycle to deliver a best in class customer experience; Gusto is listening to, synthesizing and acting on customer and front-line team feedback; and that cross-functional teams are collaborating and swimming together to build the best version of Gusto for our customers.</p>\n<p>Here’s what you’ll do day-to-day:</p>\n<p>Shape and support product development and its integration into service strategy for existing customers across the product lifecycle, in collaboration with Engineering, Design, Product Management, and Customer Experience teams.</p>\n<p>Understand our product and end-to-end service experience and organizations in intimate detail, including internal and external pain points and feedback. Collaborate to ensure customer support considerations are integrated into broader company decisions.</p>\n<p>Lead and partner on product launches between Product Management and Customer Experience (CX) teams to ensure readiness and deliver insights post-launch to ensure a positive experience for customers and internal teams.</p>\n<p>Provide business insights and recommendations based on quantitative and qualitative data to influence strategy and operational design in both product and service roadmaps.</p>\n<p>Identify and drive cross-functional initiatives that will deliver value for customers and Gusto. Help develop and communicate a clear roadmap for enhancing service capabilities and experiences.</p>\n<p>Hypothesis-driven problem solving to drive our business.</p>\n<p>Contribute to advancing the Product Operations craft at Gusto and build AI fluency within the team:</p>\n<p>Model how to use AI tools to accelerate service design, insight synthesis, and agent-driven operational workflows.</p>\n<p>Identify and build AI-assisted operational workflows, including agents, to accelerate VoC synthesis, launch readiness monitoring, and cross-functional signal aggregation.</p>\n<p>Use AI tools to prototype service solutions and surface requirements faster, compressing the feedback loop between customer signal and product/service response , before full engineering investment.</p>\n<p>Here’s what we&#39;re looking for:</p>\n<p>10+ years of relevant work experience at growing startups in operating roles (i.e., biz ops/strategy roles, product operations, project/program management, and/or consulting):</p>\n<p>Experience scaling service strategy alongside growing SaaS products, including incubating products, building and managing product betas, and/or integrating new products into a scalable best-in-class service model.</p>\n<p>Highly adaptable and resilient to changes in business needs or requirements, with the ability to navigate challenges and make decisions even when information is incomplete.</p>\n<p>Demonstrated self-starter and organized problem-solver. Self-sufficient, resourceful, and bias for action towards continuous improvement.</p>\n<p>Experienced with managing a variety of cross-functional stakeholders on complex strategic initiatives, including influencing senior leaders in Product or Customer Experience orgs.</p>\n<p>Strong data literacy and results-orientation, with the ability to identify the right questions, interpret quantitative and qualitative signals, and translate findings into decisions , including comfort using AI-assisted tools for analysis and synthesis.</p>\n<p>Excellent written and verbal communication skills, with the ability to effectively communicate complex subjects to both technical and non-technical audiences.</p>\n<p>Demonstrated AI fluency in an operational and product context , comfort using AI tools to synthesize qualitative data, identify automation opportunities in service workflows, and building or directing AI agents to reduce manual operational lift:</p>\n<p>Experience prototyping with AI (e.g., Claude, Cursor, Codex or similar) is a plus.</p>\n<p>Experience with service design and/or service blueprinting.</p>\n<p>Experience working in the healthcare or benefits space (PEO, health insurance, etc.) is a plus; candidates with new product incubation experience in any complex regulated space are strongly encouraged to apply.</p>\n<p>Our cash compensation amount for this role is $148,000/yr to $182,000/yr in Denver, and $167,000/yr to $217,000/yr for San Francisco &amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.</p>\n<p>Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto&#39;s subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.</p>\n<p>Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it&#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_49f6f494-d42","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Gusto","sameAs":"https://www.gusto.com/","logo":"https://logos.yubhub.co/gusto.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/gusto/jobs/7325217","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$148,000/yr to $182,000/yr in Denver, and $167,000/yr to $217,000/yr for San Francisco & New York","x-skills-required":["product operations","service strategy","customer feedback","operational key metrics","actionable insights","strategic planning","business acumen","data analysis","problem-solving","communication","AI fluency","service design","service blueprinting","healthcare","benefits space"],"x-skills-preferred":["prototyping with AI","cursor","codex"],"datePosted":"2026-04-18T15:57:46.642Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver, CO; San Francisco, CA; New York, NY"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Finance","skills":"product operations, service strategy, customer feedback, operational key metrics, actionable insights, strategic planning, business acumen, data analysis, problem-solving, communication, AI fluency, service design, service blueprinting, healthcare, benefits space, prototyping with AI, cursor, codex","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":148000,"maxValue":217000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_5e24fbb1-da3"},"title":"Experience Designer, Offline Design","description":"<p>The Offline Design team at Airbnb plays a crucial role in designing products offered to guests around the world. 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As a Solution Architect, you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions.</p>\n<p>This role blends deep technical expertise with strong communication and collaboration skills. You&#39;ll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.</p>\n<p>Responsibilities:</p>\n<ul>\n<li><p>Lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.</p>\n</li>\n<li><p>Work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them.</p>\n</li>\n<li><p>Shape Engine&#39;s product roadmap and support existing clients with additional capabilities to meet their strategic aims.</p>\n</li>\n<li><p>Help clients maximise Engine&#39;s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.</p>\n</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li><p>Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle.</p>\n</li>\n<li><p>Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams.</p>\n</li>\n<li><p>Experience of cloud infrastructure and large-scale cloud applications.</p>\n</li>\n<li><p>Experience working in a client-facing role and building relationships with stakeholders.</p>\n</li>\n<li><p>Strong interpersonal communication and collaboration skills.</p>\n</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li><p>Experience relating to retail or business banking, core banking, card processing or payments.</p>\n</li>\n<li><p>Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration.</p>\n</li>\n<li><p>Commercial acumen with experience of building business cases.</p>\n</li>\n<li><p>Experience in a SaaS organisation in a Client Solutions or Client Engineering role.</p>\n</li>\n<li><p>Knowledge of financial regulations around the world.</p>\n</li>\n</ul>\n<p>About you:</p>\n<ul>\n<li><p>You have a focus on delivery and getting things done for a client.</p>\n</li>\n<li><p>You have the ability to work well with people from a variety of levels, roles and technical backgrounds.</p>\n</li>\n<li><p>You’re able to communicate clearly about technical subjects.</p>\n</li>\n<li><p>You’re comfortable working in a varied role, collaboratively in a team, with a flat structure.</p>\n</li>\n<li><p>You’re comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers &amp; Product team in London).</p>\n</li>\n<li><p>You’re comfortable travelling internationally.</p>\n</li>\n</ul>\n<p>Interview Process:</p>\n<p>Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you!</p>\n<p>Our interviews are conversational and we want to get the best from you, so come with questions and be curious.</p>\n<p>In general, you can expect the below, following a chat with one of our Talent Team:</p>\n<ul>\n<li><p>First Interview (45 minutes)</p>\n</li>\n<li><p>Phone/Video call with existing Engine team members.</p>\n</li>\n<li><p>Second Architecture Interview, including small presentation/system design (90 minutes)</p>\n</li>\n<li><p>Final Interview (30 minutes)</p>\n</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li><p>25 days holiday.</p>\n</li>\n<li><p>You’ll also get your birthday on us.</p>\n</li>\n<li><p>The option to opt-out of public holidays.</p>\n</li>\n<li><p>The option to buy/sell up to 5 days of annual leave a year.</p>\n</li>\n<li><p>16 hours paid volunteering time a year.</p>\n</li>\n<li><p>Enhanced Pat &amp; Mat leave.</p>\n</li>\n<li><p>Perkbox.</p>\n</li>\n</ul>\n<p>You may be put off applying for a role because you don&#39;t tick every box. 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You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.</p>\n<p>This role blends deep technical expertise with strong communication and collaboration skills. You&#39;ll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.</p>\n<p>You’ll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners. You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them.</p>\n<p>Your contributions will also extend to shaping Engine&#39;s product roadmap and supporting existing clients with additional capabilities to meet their strategic aims. You’ll help them maximise Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.</p>\n<p>You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You&#39;ll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine&#39;s architecture and functionalities.</p>\n<p>Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.</p>\n<p>Must Have:</p>\n<ul>\n<li>Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle</li>\n<li>Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams</li>\n<li>Experience of cloud infrastructure and large-scale cloud applications</li>\n<li>Experience working in a client-facing role and building relationships with stakeholders</li>\n<li>Strong interpersonal communication and collaboration skills.</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li>Experience relating to retail or business banking, core banking, card processing or payments.</li>\n<li>Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration</li>\n<li>Commercial acumen with experience of building business cases</li>\n<li>Experience in a SaaS organisation in a Client Solutions or Client Engineering role</li>\n<li>Knowledge of financial regulations around the world</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d5bdb4a9-53e","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Starling Bank","sameAs":"https://www.starlingbank.com/","logo":"https://logos.yubhub.co/starlingbank.com.png"},"x-apply-url":"https://apply.workable.com/j/98C76EF0C3","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["end-to-end software engineering","solution architecture","software service design","integration","RESTful APIs","OpenAPI specification","sequence diagrams","cloud infrastructure","large-scale cloud applications","client-facing role","interpersonal communication","collaboration"],"x-skills-preferred":[],"datePosted":"2026-03-20T16:15:09.255Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Finance","skills":"end-to-end software engineering, solution architecture, software service design, integration, RESTful APIs, OpenAPI specification, sequence diagrams, cloud infrastructure, large-scale cloud applications, client-facing role, interpersonal communication, collaboration"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b5aef586-56f"},"title":"UX Designer","description":"<p>Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption in next-generation digital services and consulting.</p>\n<p>As a UX Designer, you will design cross-platform and cross-channel top-notch user experiences for digital products based on viable user insights, detailed customer journeys, and explicit personas. All targeted towards user needs first without compromising business value.</p>\n<p>You will be responsible for maintaining top-class holistic user experience based on the initial service design idea, especially in the empathy and ideation phase of a project, but also in later phases. You will work together with a team of talented Interaction- and Visual Designers and in collaboration with Service Designers and User Researcher/Tester to lay the foundation of a design and interaction concept that enhances users&#39; life.</p>\n<p>You are a born storyteller, enabled and experienced in communicating design concepts, decisions, and thought work to clients and plan/facilitate (design thinking) workshops in order to create Personas, detailed User Journeys, overall UX Design templates, and to formulate thought processes and rationales.</p>\n<p>**Responsibilities:*</p>\n<ul>\n<li>Design cross-platform and cross-channel user experiences for digital products</li>\n<li>Maintain top-class holistic user experience based on the initial service design idea</li>\n<li>Work together with a team of talented Interaction- and Visual Designers and in collaboration with Service Designers and User Researcher/Tester</li>\n<li>Communicate design concepts, decisions, and thought work to clients</li>\n<li>Plan and facilitate (design thinking) workshops</li>\n</ul>\n<p>**Requirements:*</p>\n<ul>\n<li>Proficient and experienced in all methods around the creative ideation and design process: Workshops, User Journey Designs, Personas, Design Thinking, Design Sprints, Design Concepts, Style Guides (Classic &amp; Living), Nimble Design, Responsive/Liquid Design, etc.</li>\n<li>Profound knowledge of all tools of the trade within the creative process: Adobe CS, Wireframing Software, Prototyping Software, etc. Knowledgeable in MS Office and agile PM platforms (Atlassian, etc.) is a plus</li>\n<li>Experienced in leading small/midsized design teams</li>\n<li>Experienced in using agile methods like Scrum and Kanban and fine to work in complex &amp; long-term engagements directly interacting with client stakeholders</li>\n<li>Strong written and verbal communication skills in German and English</li>\n</ul>\n<p>**About Us:*</p>\n<p>Infosys Consulting is a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with a supportive, entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.</p>\n<p>Our consulting business is annually recognized as one of the UK&#39;s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity, and dedicated training and career paths we offer to our consultants. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.</p>\n<p>**Why Join Us:*</p>\n<p>For the right talent that want to be part of a diverse team, innovation-driven practice, and a high-performance culture, we offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b5aef586-56f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Infosys Consulting - Europe","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/gbss25o21ZUoGtuv1PuMpe/ux-designer-(m%2Ff%2Fd)-in-united-kingdom-at-infosys-consulting---europe","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["UX Design","User Experience","Design Thinking","Agile Methodologies","Adobe CS","Wireframing Software","Prototyping Software","MS Office","Atlassian"],"x-skills-preferred":["Interaction Design","Visual Design","Service Design","User Research","German","English"],"datePosted":"2026-03-09T16:48:55.762Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United Kingdom"}},"employmentType":"FULL_TIME","occupationalCategory":"Design","industry":"Consulting","skills":"UX Design, User Experience, Design Thinking, Agile Methodologies, Adobe CS, Wireframing Software, Prototyping Software, MS Office, Atlassian, Interaction Design, Visual Design, Service Design, User Research, German, English"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b04bd171-7c3"},"title":"Full Stack Software Engineer, ChatGPT Partnerships","description":"<p><strong>Full Stack Software Engineer, ChatGPT Partnerships</strong></p>\n<p><strong>Location</strong></p>\n<p>San Francisco</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p>Applied AI</p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$185K – $385K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 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Working closely with external partners and internal platform teams, we design product experiences, APIs, and growth surfaces that scale adoption while upholding trust and safety.</p>\n<p>Our work is multidisciplinary—merging product, engineering, and business impact to transform partnerships into sustainable growth engines for ChatGPT.</p>\n<p><strong>About the Role</strong></p>\n<p>We are seeking an experienced <strong>Full Stack Engineer</strong> to join the ChatGPT Growth Partnerships team and help establish the technical foundation that underpins partner-led growth. You will work on end-to-end product experiences—including frontend applications, backend services, APIs, experimentation, and data—that facilitate seamless integrations, onboarding, activation, and monetization through partners.</p>\n<p>This high-impact role is ideal for engineers who thrive in fast-paced, ambiguous settings, can move from concept to launch, make sound product and technical judgments, and deliver quickly while maintaining robust engineering standards.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Build and own full-stack product experiences supporting partner integrations, onboarding flows, activation funnels, and growth surfaces.</li>\n</ul>\n<ul>\n<li>Design and develop backend services and APIs for scalable, secure partner experiences.</li>\n</ul>\n<ul>\n<li>Collaborate with product, partnerships, design, data science, and research teams to translate strategy into shipped product.</li>\n</ul>\n<ul>\n<li>Lead experimentation initiatives (A/B tests, metrics, instrumentation) to understand drivers of adoption, retention, and value through partnerships.</li>\n</ul>\n<ul>\n<li>Identify leverage points where small technical innovations can unlock significant growth impact.</li>\n</ul>\n<ul>\n<li>Establish best practices for building extensible, partner-friendly systems at scale.</li>\n</ul>\n<ul>\n<li>Contribute to a culture of ownership, clarity, inclusiveness, and thoughtful debate within engineering.</li>\n</ul>\n<p><strong>You Might Thrive in This Role If You</strong></p>\n<ul>\n<li>Have delivered full-stack features on the web that drive user acquisition, activation, or monetization (e.g., onboarding, integrations, dashboards, purchase flows).</li>\n</ul>\n<ul>\n<li>Are comfortable with frontend and backend development, including API and service design, as well as data flows.</li>\n</ul>\n<ul>\n<li>Think with a system-level perspective and focus on scalability and long-term robustness.</li>\n</ul>\n<ul>\n<li>Are highly analytical, experienced in experiment design, and able to connect technical work to business outcomes.</li>\n</ul>\n<ul>\n<li>Enjoy navigating ambiguity and structuring new problem areas.</li>\n</ul>\n<ul>\n<li>Possess strong product intuition and prioritize user- and developer-friendly experiences.</li>\n</ul>\n<ul>\n<li>Are motivated by impact and inspired to help shape how partnerships fuel ChatGPT’s growth.</li>\n</ul>\n<p><strong>Location</strong></p>\n<p>San Francisco, New York, or Seattle</p>\n<p><strong>Work Type</strong></p>\n<p>Full-time</p>\n<p><strong>Join us to help grow the ChatGPT partner ecosystem and reach millions of users through thoughtful engineering and product leadership.</strong></p>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that&#39;s revolutionising AI powered personal computing. You&#39;ll work directly with leadership to shape the company&#39;s direction in the AI era.</p>\n<p><strong>About the Role</strong></p>\n<p>As a Principal Design Architect, you&#39;ll be a high level individual contributor working at the intersection of design systems, engineering, and AI tooling. You&#39;ll define how Microsoft&#39;s design system evolves in the AI era—building adaptive, intelligent systems that accelerate designer and developer workflows. We are looking for someone at the frontier of Design Systems; bridging AI, Design Systems, UXE and product. Your work spans intelligent tools, design to code automation, and AI augmented processes that boost velocity and quality at scale. 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