Your tasks will include:

• Advisory, conception, and implementation of comprehensive service processes in the SAP environment - especially with SAP S/4HANA Service, SAP Service Cloud, and SAP Field Service Management
• Transformation of existing CRM and ERP functionalities into modern SAP service processes
• Conception and development of AI use cases in the service area
• Responsibility for presales activities in the service area - from efforts and calculations to participation in offer preparation to presentation to the customer
• (Partial) project leadership with budget and success responsibility
• Further development of our consulting portfolio in the area of Service-to-Satisfaction and expansion of our consulting expertise

To be well-prepared for your path as a Manager:in, you should have the following qualifications in your luggage:

• Completed studies and at least 6 years of professional experience in consulting (or in-house consulting) with a focus on SAP service projects
• Passion for professional and strategic leadership in the context of sales or service processes as well as the expansion of partnerships
• Comprehensive process and customizing knowledge in SAP solutions as well as ideally development knowledge - with experience in at least one of the following solutions: SAP S/4HANA Service, SAP Service Cloud, and/or SAP Field Service Management. You also bring experience in leading SAP service projects.
• Your way of working is characterized by a professional appearance, analytical thinking, and independent work as well as teamwork

Important information before departure:

• Start: after agreement - always at the beginning of a month
• Working hours: full-time (40 hours); 30 vacation days
• Employment relationship: unlimited
• Field: Consulting
• Language: secure German and English
• Flexibility and travel readiness
• Other: valid work permit; if necessary, we can apply for the work permit within our recruiting process. The procedure takes time and affects the start date.

At MHP, you grow continuously in an innovative and supportive environment. This makes us the perfect sparring partner for your career. Both for professional input and professional networking. Among other things, we offer you:

• Appreciation. We support and appreciate colleagues as they are and celebrate our successes together.
• We are always happy about creativity and new impulses.
• Flexibility. Time-wise and location-wise - depending on the project at home, in the office, or at the customer.

You have the opportunity to grow with us in tasks, know-how, and responsibility.

A comprehensive overview of our benefits can be found here.

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Responsibilities:

• Work on customer support and success problems from real-world business scenarios that align with your expertise, providing accurate solutions, detailed annotations, and model critiques where you can confidently evaluate responses (e.g., complex escalation workflows, customer onboarding playbooks, churn prediction and retention strategies, voice of customer synthesis, and customer health score frameworks).

• Utilize proprietary software to provide accurate input and labels to deliver high-quality data.

• Collaborate with technical staff to improve the design of efficient annotation tools.

• Interpret, analyse, and execute tasks based on evolving instructions, maintaining precision and adaptability.

Qualifications:

• 4+ years of practical customer support or customer success experience (hands-on role in escalation management, onboarding, or account management).

• Proficiency in customer platforms (e.g., Zendesk, Intercom, Salesforce Service Cloud, Gainsight, or Totango) and helpdesk ticketing systems.

• Strong empathy and judgment in evaluating complex customer journeys, churn risks, and resolution quality.

• Ability to navigate customer resources such as knowledge bases, playbooks, voice-of-customer transcripts, and health score frameworks.

• Proficiency in reading and writing informal and professional English.

• Strong communication, interpersonal, analytical, and organisational skills.

• Excellent reading comprehension and ability to exercise autonomous judgment with limited data.

• Passion for technological advancements and innovation in business.

Location and Other Expectations:

• Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit.

• For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables.

• Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs.

• For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time.

• We are unable to provide visa sponsorship.

• For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.

Compensation and Benefits:

US-based candidates: $35/hour - $90/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process.

Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

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At Coinbase, our mission is to increase economic freedom in the world.

We're seeking a very specific candidate who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system.

As an Enhanced Due Diligence (“EDD”) Analyst, you will be responsible for performing due diligence on retail high risk customers.

You will be responsible for performing enhanced due diligence for new onboarding cases as well as during trigger events and periodic EDD refresh for existing customers.

You will analyze customer information in line with defined processes and procedures and summarize the findings/facts/information to recommend appropriate next steps.

What you’ll be doing:

• Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD/KYC, compliance, or regulatory matters.

• Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business

• Gather and analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products

• Document investigations in appropriate channels and in written narratives as necessary

• Incorporate feedback from Quality Assurance Team

• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures

• Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to investigations

• Review data from systems and following Coinbase procedures to investigate, decide, and document identifiable alerts

What we look for in you:

• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

• Strong interpersonal, analytical, and communication (verbal and written) skills

• Experience working with Google Sheet, Google Doc, Excel, Word

• Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization environment

• Ready to support in 24*7 environment

• Organized with a High level of attention to detail

Nice to haves:

• Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)

• Experience in project management, analytics, or vendor management

• Advanced degree in business, finance, or customer experience (CX)

• Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.

• Experience collaborating with external outsource business partners

Position ID: P76278

#LI-Onsite

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus): €60.000-€60.000 EUR

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Your responsibilities will include serving as the primary administrator and strategist for Salesforce, ensuring the platform meets evolving business needs. You will also manage and optimize integrations between Salesforce, Outreach, ZoomInfo, HubSpot, Chorus, Clari, and Workato to create seamless workflows.

You will collaborate closely with Sales Operations and Marketing Operations teams to align applications with GTM strategies and objectives. You will design and implement scalable processes for data management, reporting, and analytics across key platforms.

You will lead cross-functional projects to introduce new tools or enhance existing systems, ensuring timely delivery and adoption. You will partner with stakeholders to understand business needs and translate them into actionable technical solutions.

You will develop and implement standard and custom integrations across departments to meet reporting and business process needs. You will design and optimize end-to-end workflows to support core business objectives.

You will build and maintain custom objects, apps, and workflows, operating effectively in both Sandbox and Production environments.

You will act as a trusted advisor and point of escalation for technical and strategic challenges involving business applications.

You will be comfortable presenting and leading enablement sessions on applications in our tech stack.

Some of the things we look for include 1+ years of experience managing business applications, with deep expertise in Salesforce administration (Sales Cloud, Service Cloud, Flow, approval processes, Lightning Communities). Active Salesforce Administrator Certification is required.

We also look for proven experience working with applications like Outreach, ZoomInfo, and HubSpot. Experience leveraging integration tools like Zapier or Workato is a plus.

Strong knowledge of GTM processes, including lead generation, sales enablement, and marketing campaign execution, is also necessary. Excellent project management skills, with a track record of delivering complex, cross-functional projects on time and within scope, are required.

Strong communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders, are essential. Analytical mindset with attention to detail and a passion for leveraging data to drive decisions is also necessary.

Creative problem-solver who finds innovative solutions to complex challenges is a must. Ability to travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events is required.

This role is based in our Boston office and follows a hybrid model, with an expectation of being onsite 1-2 days per week.

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We are seeking a Senior Product Manager to co-own the GTM systems roadmap alongside Business Operations, drive requirements and delivery across Salesforce CRM & CPQ, Service Cloud, billing systems, and related integrations, and bring a strong product mindset , user centricity, metrics ownership, and accountability , to everything we ship.

This role combines strategic product thinking with the hands-on depth of a senior business systems analyst. It sits at the centre of key programs including M&A integration, billing platform implementation, and customer experience transformation.

Responsibilities: Co-own the GTM systems roadmap with Business Operations , leading requirements gathering, prioritization, and backlog management across Salesforce (Sales Cloud, Revenue Cloud/CPQ, Service Cloud), billing systems, CLM, marketing automation, and integrations Serve as the primary liaison across the Global Field Organization (including Sales, Customer Success, and Customer Support), Marketing Ops, Finance, Legal, and Engineering , translating stakeholder needs into BRDs, user stories, and data mapping specifications Lead business analysis across all initiatives , projects, enhancements, and operational improvements , including current-state analysis, process mapping, gap identification, UAT, and acceptance criteria definition Drive delivery of complex programs such as M&A GTM integrations (cross-org data model alignment, Salesforce org consolidation, process unification, cutover planning) and Salesforce-to-billing system integration (usage metering, entitlements, invoicing, and revenue recognition) Own success metrics for all delivered initiatives , define KPIs, track adoption, data quality, and system performance, and hold accountability for outcomes

Who You Are: 8+ years of experience as a Product Manager, Senior Business Systems Analyst, or equivalent owning GTM or revenue operations systems at a high-growth B2B company Deep experience with Salesforce CRM and CPQ , lead-to-cash process design, quoting workflows, and approval structures , from a requirements and product ownership perspective Experience with Salesforce Service Cloud or equivalent customer support/experience platforms Strong business analysis skills: requirements gathering, process mapping, BRD/user story writing, UAT facilitation, and data mapping Demonstrated product mindset , user-centric systems design, metrics-driven decision making, and ownership over outcomes Proven ability to manage complex, cross-functional backlogs, balance competing priorities, and make clear prioritization decisions Strong business acumen , GTM and Field Operations metrics (pipeline, ARR, NRR, CSAT, time-to-resolution) and ability to connect systems decisions to commercial outcomes Excellent communication skills , requirements writing, stakeholder workshops, and roadmap communication to leadership Experience working in Agile/Scrum environments with engineering teams

Preferred: Experience with Salesforce org consolidation in an M&A context , data model reconciliation, field mapping, process and automation alignment, and cutover planning Experience with usage-based or consumption billing models and their downstream impact on quoting, contracts, entitlements, and invoicing Experience building internal platforms or tools from 0 to 1 , defining problem space, designing solutions, and driving adoption end-to-end Familiarity with adjacent GTM systems: CLM (DocuSign CLM, Ironclad), marketing automation (Marketo, HubSpot), ERP (NetSuite), tax platforms (Avalara), and middleware (MuleSoft, Boomi) Experience in compliance-driven environments , SOX, SOC 2, or similar Salesforce certifications (Administrator, Business Analyst, CPQ Specialist, or similar)

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams , even if you aren’t a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. You love owning GTM systems and translating business needs into scalable solutions You’re curious about improving end-to-end commercial processes and system integrations You’re an expert in Salesforce CRM, CPQ, and GTM systems strategy

Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core, Act Like an Owner, Empower Employees, Deliver Best-in-Class Client Experiences, Achieve More Together. We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization’s growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: Medical, dental, and vision insurance 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption

Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration and team-building activities.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

As a Salesforce Administrator II at Brex, you will work as a core member of the Salesforce Engineering team. You will help configure, maintain, and scale the Salesforce ecosystem that powers our Sales, Support, and Operations teams. We’re looking for someone eager to build scalable solutions, automate complex processes, and maintain a high bar for data quality and system health.

In this role, you will move beyond simple ticket resolution to own features end-to-end. You will collaborate directly with engineers and business stakeholders to translate requirements into technical reality. You’ll be encouraged to think like an engineer,focusing on reliability, scalability, and clean configuration,to help Brex prepare for the new markets we are about to enter.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require 3 days per week in the office - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Collaborate with cross-functional teams (Sales, Operations, Finance) to configure and implement new Salesforce features and enhancements.
• Manage day-to-day administration, including user management, roles, profiles, sharing rules, and security controls.
• Own configuration tasks end-to-end, from understanding the user need to testing and deployment.
• Build and maintain complex Flows and automation logic, ensuring they are performant and scalable.
• Participate in the software development lifecycle (SDLC) by managing deployments, validating metadata changes, and maintaining documentation.
• Tune and polish existing configurations to specific engineering standards and assist in technical debt reduction.
• Triaging and resolving bugs and support requests to maintain high system reliability.

Requirements

• 2+ years of professional experience as a Salesforce Administrator.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Strong proficiency with Salesforce declarative development (Flows, Object Manager, Validation Rules) and security models.
• Experience deploying changes through Salesforce DevOps pipelines.
• A high bar for configuration standards, best practices, naming conventions, and documentation.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong understanding of SOQL and Salesforce's data model.
• Solid grasp of Salesforce's Governor Limits.

Bonus points

• Experience with declarative integrations between Salesforce and third-party applications.
• Familiarity with Agile methodologies.
• Experience with DevOps tools (e.g., Gearset, Copado) or version control (Git).
• Basic understanding of Apex (ability to read/debug code) and programmatic solutions available.
• Experience working within a high-growth technology or financial services company.
• Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, etc.

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As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

The successful candidate will partner with the Salesforce Product Manager to ensure that the Salesforce GovCloud platform is fully aligned with business objectives by maximizing the platforms capabilities and architecting scalable solutions.

Key responsibilities include designing and customizing Salesforce solutions on Salesforce Government Cloud Plus, supporting CRMA and configuring new analytics dashboards, managing and creating data recipes as needed, collaborating with developers to implement custom solutions when necessary, developing and maintaining technical documentation, automating business processes using Salesforce automation tools, building integrations between Salesforce and external applications, and providing support to end-users.

The ideal candidate will have 5-7 years of total IT experience with at least 4+ years of Salesforce platform development experience, a strong foundation in Object-Oriented Programming (OOP) principles, proven experience with CI/CD version control systems, including GitHub, and experience with FFLIB (Apex Common Framework).

Additional requirements include strong debugging and performance optimization skills in Salesforce environments, proven integration experience using integration techniques, REST, SOAP APIs, oAuth and SSO, experienced in Standard/Custom Object creation and relationships, excellent analytical and problem-solving skills with keen attention to detail, knowledge of software development lifecycle and DevOps tools, and strong communication and interpersonal skills to effectively collaborate with diverse teams.

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At Coinbase, our mission is to increase economic freedom in the world.

We are seeking a TMS Compliance Lead Analyst to join our team.

As a TMS Compliance Lead Analyst, you will investigate AML and fraud-related alerting transactions on the blockchain, write and/or file Suspicious Activity Reports (SAR), conduct investigative review and analysis in support of Coinbase AML regulatory compliance policies and programs, and maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures.

Strong interpersonal, analytical, and communication (verbal and written) skills are essential for this role.

Experience working with Google Sheet, Google Doc, Excel, Word is also required.

Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization environment is necessary.

Organized with a High level of attention to detail is also required.

Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

Nice to have:

Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)

Proficient in blockchain analysis (e.g. Chainalysis)

Experience in project management, analytics, or vendor management

Advanced degree in business, finance, or customer experience (CX)

Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.

Annual base salary range: €73.903-€73.903 EUR.

Please be advised that each candidate may submit a maximum of four applications within any 30-day period.

We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

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Responsibilities: Work on customer support and success problems from real-world business scenarios that align with your expertise, providing accurate solutions, detailed annotations, and model critiques where you can confidently evaluate responses (e.g., complex escalation workflows, customer onboarding playbooks, churn prediction and retention strategies, voice of customer synthesis, and customer health score frameworks). Utilize proprietary software to provide accurate input and labels to deliver high-quality data. Collaborate with technical staff to improve the design of efficient annotation tools. Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability.

Qualifications: 4+ years of practical customer support or customer success experience (hands-on role in escalation management, onboarding, or account management). Proficiency in customer platforms (e.g., Zendesk, Intercom, Salesforce Service Cloud, Gainsight, or Totango) and helpdesk ticketing systems. Strong empathy and judgment in evaluating complex customer journeys, churn risks, and resolution quality. Ability to navigate customer resources such as knowledge bases, playbooks, voice-of-customer transcripts, and health score frameworks. Proficiency in reading and writing informal and professional English. Strong communication, interpersonal, analytical, and organizational skills. Excellent reading comprehension and ability to exercise autonomous judgment with limited data. Passion for technological advancements and innovation in business.

Location and Other Expectations: Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit. For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables. Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs. For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time. We are unable to provide visa sponsorship. For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.

Compensation and Benefits: US-based candidates: $35/hour - $90/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process. Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

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Role Details

Responsibilities

• Develop solutions for complex business problems using modern Salesforce constructs and custom development
• Estimate engineering effort during different stages of project life cycle
• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
• Build integrations with internal and external systems hosted in the cloud
• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

Requirements

• Bachelor's degree in Computer science engineering or equivalent with overall 5+ years of experience as a Senior Salesforce developer
• 5+ years of hands-on design and development experience in custom development with Salesforce Lightning and Apex
• Must have Proven experience with Salesforce Service Cloud, including designing and developing custom integrations on the Salesforce platform
• Must have good experience in Omnichannel implementation (Async Chat, Phone, Email) along with Amazon connect/CTI
• Experience with DevOps practices, CI/CD pipelines, and governance frameworks
• Experience handling and managing large volumes of data and transactions with Salesforce
• Solid understanding of SDLC processes and experience working on Agile projects with distributed teams
• Good experience and understanding of UI/JavaScript frameworks
• Experience building Restful services and good understanding of integration principles
• Good to have exposure to Salesforce package based development and enterprise architecture design patterns
• Good to have exposure to Agentforce
• Salesforce Platform Developer II certification strongly preferred

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The IT Director – Sales and Customer Experience (ITBP) is the accountable leader for a dedicated delivery team serving Sales, Customer Experience, and Revenue Operations. This role serves as the single point of accountability between functional leadership and IT, ensuring the delivery of scalable, secure, and value-driven Salesforce and CX solutions aligned with revenue growth and service excellence.

How You Make an Impact

• Owns and manages the end-to-end Sales & Customer Experience Delivery Team with full accountability for outcomes and value realization.
• Accountable for what gets built and why, with engineering best practices.
• Act as senior IT partner to Sales and CX leadership, aligning technology investments to revenue growth, distributor performance, and service-level objectives.
• Translate strategy into a sequenced roadmap across Sales Cloud, Service Cloud, Manufacturing Cloud, Commerce Cloud (B2B), Experience Cloud, CPQ, Salesforce AI, Data Cloud, CRM Analytics, and power BI reporting.
• Lead and develop a high-performing team of analysts and program managers, establishing clear goals, performance metrics, and development plans.
• Define and govern end-to-end lead-to-Loyalty and B2B customer lifecycle enablement, including CPQ, CLM, DocuSign, Adobe, and digital commerce capabilities.
• Oversee Voice of Customer (VoC) program delivery leveraging Qualtrics to capture, analyze, and operationalize feedback from distributors, retailers, and business partners.
• Define and govern non-functional requirements, including scalability, resilience, performance, security, and data integrity across the Salesforce and CX ecosystem.
• Drive automation, AI enablement, platform optimization, and continuous improvement to enhance efficiency and reduce technical debt.
• Collaborate cross-functionally to prioritize initiatives, align capacity, and ensure measurable value realization.
• Partner with IT Operations to ensure successful transition to run-state support with defined SLAs, monitoring, and sustainability standards.

Functional Financial Accountability and Budget Management

Accountable for the financial and operational performance of the Sales & CX technology portfolio, managing fixed platform costs and variable investment spend aligned to OGSM commitments. Ensures disciplined prioritization, transparent executive reporting, cost forecasting, and sustainable cost-to-serve while balancing innovation with long-term platform health.

What You Bring to the Role

• 12–15+ years leading enterprise CRM and customer experience delivery functions.
• Deep experience across the Salesforce ecosystem, including Sales, Service, Manufacturing, Commerce (B2B), Experience Cloud, CPQ, Marketing Cloud, Data Cloud, CRM Analytics, Salesforce AI, and related integrations.
• Experience integrating Salesforce with ERP systems (SAP preferred), marketing technologies, analytics platforms, and contract lifecycle solutions.
• Strong financial acumen with accountability for multi-million-dollar functional IT budgets.
• Executive-level stakeholder engagement and cross-functional influence capability.
• Bachelor’s degree required; MBA preferred.

Competencies Desired

• Enterprise-level strategic thinking with executive presence and the ability to translate complex commercial and technical concepts into compelling business narratives.
• Strong understanding of B2B customer journeys, distributor ecosystems, and service-level requirements.
• Customer-centric orientation with influence in highly matrixed organizations.
• Proactive problem-solving mindset focused on efficiency, automation, and scalable design.
• Advanced analytical leadership with strong data visualization and narrative development expertise.
• Excellent communication skills for complex stakeholder management and executive alignment.
• Proven ability to manage multiple strategic priorities while driving continuous improvement and measurable value realization.
• Talent leadership capability to build, coach, and mentor high-performing multidisciplinary delivery teams.

Working Conditions / Physical Requirements / Travel Requirements

Must be willing to support evening or weekend work during major releases, escalations, or critical business initiatives. Travel up to 10% domestic.

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What you'll do

• You will design and develop solutions for complex business problems using modern Salesforce constructs and custom development.
• Estimate engineering effort during different stages of project life cycle
• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
• Build integrations with internal and external systems hosted in the cloud.
• Track development deliverables and communicate their status to global teams
• Provide architectural guidance to quality assurance on all new code from beginning through integration, staging and production environments
• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

What you need

• Bachelor's degree in Computer science engineering or equivalent with overall 8+ years of experience as a Lead Salesforce developer.
• 8+ years of hands-on experience in designing and developing custom solutions using Salesforce Lightning, Apex, Custom Objects, Workflows, Triggers and Jobs

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What you'll do

• You will design and develop solutions for complex business problems using modern Salesforce constructs and custom development.
• Estimate engineering effort during different stages of project life cycle
• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
• Build integrations with internal and external systems hosted in the cloud.
• Track development deliverables and communicate their status to global teams
• Provide architectural guidance to quality assurance on all new code from beginning through integration, staging and production environments
• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

What you need

• Bachelor's degree in Computer science engineering or equivalent with overall 8+ years of experience as a Lead Salesforce developer.
• 8+ years of hands-on experience in designing and developing custom solutions using Salesforce Lightning, Apex, Custom Objects, Workflows, Triggers and Jobs

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What you'll do

• Develop solutions for complex business problems using modern Salesforce constructs and custom development
• Estimate engineering effort during different stages of project life cycle

What you need

• Bachelor's degree in Computer science engineering or equivalent with overall 2+ years of experience as a Salesforce developer

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What you'll do

• You will design and develop solutions for complex business problems using modern Salesforce constructs and custom development.
• Estimate engineering effort during different stages of project life cycle
• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
• Build integrations with internal and external systems hosted in the cloud.
• Track development deliverables and communicate their status to global teams
• Provide architectural guidance to quality assurance on all new code from beginning through integration, staging and production environments
• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

What you need

• Bachelor's degree in Computer science engineering or equivalent with overall 10+ years of experience as a Lead Salesforce developer.
• 10+ years of hands-on experience in designing and developing custom solutions using Salesforce Lightning, Apex, Custom Objects, Workflows, Triggers and Jobs

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What you'll do

The Salesforce Senior Developer Lead will lead end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support. This includes serving as the technical authority for Manufacturing Cloud implementations, owning code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines.

• Lead end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support
• Serve as the technical authority for Manufacturing Cloud implementations
• Own code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines

What you need

• Mandatory hands-on experience with Salesforce Manufacturing Cloud in a production B2B environment
• 6-7+ years of progressive Salesforce experience with deep expertise in Sales Cloud and Service Cloud

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What you'll do

This role combines advanced technical design, coding, and integration expertise with lead responsibilities to mentor developers and uphold coding best practices.

• Lead the design and development of scalable Salesforce solutions across Manufacturing, Sales, and Service Cloud.
• Develop robust front-end (LWC, Aura) and back-end (Apex, SOQL, APIs) components.
• Build and optimise Salesforce Experience Cloud portals that deliver seamless partner and customer experiences.

What you need

• 7-10 years of Salesforce development experience, with deep technical expertise in Apex, LWC, and integrations.
• Minimum 3 years of experience in a technical lead or senior developer role guiding development teams.
• Proven experience across Manufacturing Cloud, Sales Cloud, and Service Cloud, including custom development and integration.

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You'll be responsible for designing, developing, and maintaining Experience Cloud portals integrated with Manufacturing, Sales, and Service Cloud applications.

• Design, build, and optimize Salesforce Experience Cloud portals for customers, partners, and distributors.
• Deliver responsive, user-friendly, and secure experiences aligned with global design standards.
• Sales & Service Cloud Development: Develop and enhance Salesforce Sales and Service Cloud functionality, including automation, case management, workflows, and Lightning Web Components that integrate with Experience Cloud.

What you need

• Bachelor’s degree in Computer Science, Information Technology, or related discipline.
• 5–8 years of Salesforce development experience across multiple clouds.
• Minimum 3 years of hands-on Experience Cloud development.

Why this matters

This role will play a key part in delivering world-class digital experiences for customers, partners, and internal users through seamless portal interfaces and robust Salesforce functionality.

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Als Teil unseres Teams begleitest du führende Unternehmen bei der Transformation ihrer Sales- und Serviceprozesse – von der strategischen Beratung bis zur Umsetzung integrierter SAP-Lösungen. Dein Fokus liegt auf durchgängigen End-to-End-Prozessen entlang der Customer Journey: von der Leadgenerierung über Angebots- und Auftragsmanagement bis hin zu After-Sales und Kundenbindung.

What you need

Um für deinen Weg als Senior Consultant gewappnet zu sein, hast du folgende Qualifikationen im Gepäck:

• Abgeschlossenes Studium sowie mindestens drei Jahre Berufserfahrung in der Beratung oder im Inhouse Consulting mit Schwerpunkt auf dem SAP CX Sales Portfolio
• Leidenschaft für Vertriebsprozesse und fundiertes Integrationswissen im Zusammenspiel mit SAP S/4HANA Sales
• Expertise in der Implementierung und Konfiguration der SAP Sales & Service Cloud (V1 & V2); Kenntnisse in SAP S/4HANA Sales, SAP CPQ (Configure, Price, Quote) sowie der Anwendung von SAP-Transformationstools wie Signavio oder SAP Cloud ALM sind von Vorteil

Why this matters

Bei MHP wächst du in einem innovativen und fördernden Umfeld kontinuierlich an deinen Aufgaben. Das macht uns zum perfekten Sparring-Partner für deine Karriere. Sowohl für fachlichen Input als auch berufliches Networking.

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You'll be part of our team and shape the digital future of our customers together with us, with a clear focus on end-to-end value creation processes: from planning to procurement, logistics and production to sales, aftermarket and service processes.

Responsibilities

• Beratung und Konfiguration (Customizing) der Service-to-Satisfaction-Prozesse (Aftermarket) unter Einsatz des integrierten SAP-Produktportfolios – insbesondere S/4HANA Service, S/4HANA Service Cloud (CX-Komponenten) und SAP Field Service Management
• Mitwirkung und eigenverantwortliche Umsetzung von Service- bzw. Aftermarket-Projekten mit Schwerpunkt auf Service Management
• Durchführung von Workshops und Schulungen für Projektteams und Anwender:innen (Teil-)Projektleitung mit Budget- und Erfolgsverantwortung
• Transformation bestehender CRM- und ERP-Funktionalitäten in moderne SAP-Service-Prozesse
• Erweiterung der persönlichen Expertise im Bereich Service-to-Satisfaction sowie die Erweiterung eigener Beratungskompetenzen

What you need

• Abgeschlossenes Studium und mind. 3 Jahre Berufserfahrung in der Beratung (bzw. Inhouse Consulting), mit dem Fokus auf SAP-Service-Projekten
• Leidenschaft für Vertriebs- oder Serviceprozesse sowie deren Modellierung und Optimierung
• Expertise in der Anwendung und Implementierung der SAP-Lösungskomponenten S/4HANA Service, S/4HANA Service Cloud, SAP Field Service Management bzw. SAP CS, PM oder CRM

Why this matters

This role is part of our team and shapes the digital future of our customers together with us, with a clear focus on end-to-end value creation processes: from planning to procurement, logistics and production to sales, aftermarket and service processes.

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