In this role, you'll:

• Inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio.
• Be an active and authentic leader in the developer community wherever they gather online and offline.
• Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives.
• Define and own the strategy for Developer Evangelism within the Americas region through cross-functional team collaboration and stakeholder management.
• Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the North and Latin America regions and across the company.
• Practice servant leadership for the organization, developing the careers of the regional Evangelists.
• Define success and expand various Evangelism projects, programs, internal and external collaboration initiatives, through a metrics-driven approach.
• Contribute to the Developer Network's strategy as a member of the extended leadership team, reporting directly to the Global Director.
• Mentor and nurture the next generation of Developer Evangelists within the org.
• Partner cross-functionally across the company, across Marketing, Product and Sales.
• Work with all levels of Twilio's leadership, while representing the regional team.

The ideal candidate will have 8+ years of experience working in Developer Relations, Developer Community and/or related areas, with 3-5 years of team leading or people management experience. They should also have experience leading initiatives within Developer Relations, Community and/or Developer Marketing, and working cross-functionally across not only a department but the entire company and doing so at scale.

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As a Senior Production Supervisor, you are the vital link between strategic goals and daily execution. You'll be leading a dedicated hourly team, fostering an environment where they can do their best work and feel empowered.

Responsibilities:

• Act as a champion of workplace safety, proactively enforcing regulations and fostering a culture of vigilance
• Lead and direct a team of employees that consistently makes high-quality products and meets or exceeds production targets
• Prioritize critical tasks and effectively allocate human resources to maximize efficiency
• Apply for a 'Bias for Action,' promptly and decisively addressing safety and quality issues to prevent larger problems
• Identify and analyze problems, develop and implement effective solutions, make timely and well-informed decisions, and adapt to changing circumstances
• Embrace a servant leadership style, focusing on building high-performing, winning teams and investing in their growth
• Foster a positive and collaborative work environment, motivating your team to achieve shared goals
• Utilize data and insights to strike down downtime and quality defects, driving quantifiable improvements in efficiency and quality
• Maintain a relentless focus on identifying and eliminating inefficiencies, improving processes, and driving innovation to enhance productivity, quality, and safety
• Champion accountability, managing both your own performance and that of the hourly workforce regarding processes and standards
• Actively listen to and value the perspectives of all team members and other department stakeholders

Qualifications:

• Bachelor's degree or equivalent 7+ years of supervisory, manufacturing, military, or other relevant experience
• Proven track record of leading large-scale process improvements or cultural shifts
• Ability to work rotating shifts/hours, including nights and weekends specifically 3rd shift

Even better, you may have:

• Experience with Lean / Six Sigma methodology
• Military Decision-Making Process (MDMP) Experience or equivalent

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $96,720-$162,120.

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