{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/series-7-and-or-63-securities-license"},"x-facet":{"type":"skill","slug":"series-7-and-or-63-securities-license","display":"Series 7 and/or 63 securities license","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f6a600f6-6a4"},"title":"Support Specialist","description":"<p>Join us at Brex, the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. As a Support Specialist, you will play a crucial role in making our customers happy and productive, working collaboratively with Sales, Product, and Engineering teams.</p>\n<p>At Brex, we deeply value high-quality customer experience and view it as necessary to our success. Your goal will be to effectively resolve customer inquiries in a considerate and timely manner via email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Effectively resolve customer inquiries in a considerate and timely manner via email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency</li>\n<li>Compose thoughtful, personalized responses for a variety of customer requests</li>\n<li>Triage incoming requests and spot trends in customer issues to flag for the rest of the team</li>\n<li>Identify, reproduce, and document bugs for the Engineering teams</li>\n<li>Make active contributions to help achieve team goals and successes</li>\n<li>Contribute to the ongoing learning and success of your team and the company by sharing knowledge through mentorship and collaboration, and by aiding in documentation</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>This role is required to be located within the greater Vancouver area</li>\n<li>Must be able to start July 6th, 2026</li>\n<li>Passionate about customer support and about the role it plays in making a customer-centric team successful</li>\n<li>Ability to communicate technical problems in a clear and tactful way</li>\n<li>Strong verbal and written communication skills</li>\n<li>Empathy, diplomacy, tact, and poise under pressure when working through customer issues</li>\n<li>Comfort with and enthusiasm for using AI tools in a customer support environment</li>\n</ul>\n<p>Bonus points:</p>\n<ul>\n<li>Bachelor&#39;s degree</li>\n<li>FinTech experience</li>\n<li>Prior experience in a customer-facing role, ideally in a support function</li>\n<li>Experience with AI-powered customer service tools</li>\n<li>Currently hold or have recently held a Series 7 and/or 63 securities license</li>\n<li>Willingness to work overtime</li>\n</ul>\n<p>Compensation: The expected pay range for this role is $23-$25 per hour. However, the starting hourly pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f6a600f6-6a4","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Brex","sameAs":"https://brex.com/","logo":"https://logos.yubhub.co/brex.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/brex/jobs/8493078002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"remote","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$23-$25 per hour","x-skills-required":["customer support","AI-powered tools","communication skills","problem-solving skills","teamwork"],"x-skills-preferred":["FinTech experience","prior experience in a customer-facing role","experience with AI-powered customer service tools","Series 7 and/or 63 securities license"],"datePosted":"2026-04-18T15:58:24.981Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vancouver, British Columbia, Canada"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Finance","skills":"customer support, AI-powered tools, communication skills, problem-solving skills, teamwork, FinTech experience, prior experience in a customer-facing role, experience with AI-powered customer service tools, Series 7 and/or 63 securities license"}]}