Key responsibilities include:

• Comprehensive discovery: understanding the requirements of customers' and prospects in the context of their desired business outcomes.
• Deal progression: working in close partnership with the sales team to progress opportunities.
• Manage technical sales progression from discovery to technical win.
• Building sales presentations, product demonstrations, and educating customers on the best ways to cloud security technology.
• Having a hands-on approach to solution validation, such as building and delivering custom demonstrations, supporting customer-led PoCs, etc.

To be successful in this role, you will need to have a strong development background with proficiency in at least one backend stack (e.g., Java, C#, Node.js, Python, PHP, Ruby) and a popular frontend stack (e.g., React, Angular, Vue).

You will also need to have experience working with REST APIs and SDKs, as well as an understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).

Excellent communication skills and an ability to articulate business value are essential for this role.

The role is based around the London office and the expectation will be that you will spend 2-3 days a week either meeting with prospective customers, existing customers, or collaborating with the team in the office.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Available Location:

This is a remote role but the location requirement is that you reside in Las Vegas, NV

What You'll Do

Cloudflare is looking for highly motivated Named Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America. This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues.

The Enterprise Account team will shape and lead Cloudflare's Go To Market. We will leverage the strength of all Cloudflare functions to become a strategic partner to our customers and their digital transformation efforts. Our product and services and our methods of engagement will differentiate and delight our customers.

The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers.

Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to focus and lead an internal group of constituents to bring their skillset to bear to build solutions and exponentially grow revenue.

The AE must be expert in identifying business opportunities with customers, developing Enterprise Account Plans, driving execution across functional stakeholders, and closing revenue.

The Enterprise Account Executive should be comfortable engaging in business level outcome conversations with the C-suite, presenting Cloudflare's vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties.

The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers.

The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources.

Lastly, the AE should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.

Enterprise Account Team Core Values:

Be Successful – Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.

Provide Customers with a Premium Business Experience - Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.

Be Brilliant in the Basics - The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.

Make Bold Decisions - Operating with the largest companies in the world is a “game of inches”. Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today’s business. If execution presents risk, Seek the advice of leaders when and where you need it.

Teammate - We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.

Additional Responsibilities

• Proactively manage and grow a portfolio of assigned Enterprise level clients.
• Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.
• Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.
• Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer’s transformative objectives.
• Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.
• Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings. Leverage MEDDPIC framework in SFDC document weekly progress.
• Accountable to reverse closure steps and establish jointly owned timelines with Customers. Understand the purchasing process fully and be able to document progress against required steps to closure.
• Organize and deliver executive level presentations, proposals, commercial terms with Customers.
• Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with Cloudflare Executives.
• Build and maintain relationships with channel partners to establish joint value propositions and Customer value.
• Participate in team meetings and deliver GTM guidance on how to better partner with accounts.

Examples of Desirable Skills, Knowledge and Experience

• 6+ years of experience coupled with proficiency in Cloud Networking and Security Technology with industry awareness.
• Demonstrated track record of meeting and exceeding quota.
• Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).
• Ability to lead a multidisciplinary team over a long term account horizon.
• Able to identify key players in organizations and possess the ability to convert business issues into solutions.
• Comfortable selling to obtain new business or expand existing business. Strong closing skills are essential.
• Ability to build meaningful relationships quickly.
• Someone who acts with integrity and honesty in all situations.
• Be able to demonstrate a positive attitude internally and externally.
• Expert at building rapport and owning accountability for results.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

Responsibilities

Cloudflare is looking for highly motivated Named Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America. This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues.

The Enterprise Account team will shape and lead Cloudflare’s Go To Market. We will leverage the strength of all Cloudflare functions to become a strategic partner to our customers and their digital transformation efforts. Our product and services and our methods of engagement will differentiate and delight our customers.

The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers.

Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to focus and lead an internal group of constituents to bring their skillset to bear to build solutions and exponentially grow revenue.

The AE must be expert in identifying business opportunities with customers, developing Enterprise Account Plans, driving execution across functional stakeholders, and closing revenue. The Enterprise Account Executive should be comfortable engaging in business level outcome conversations with the C-suite, presenting Cloudflare’s vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties.

The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers. The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources.

Lastly, the AE should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.

Enterprise Account Team Core Values

Be Successful – Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.

Provide Customers with a Premium Business Experience - Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.

Be Brilliant in the Basics - The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.

Make Bold Decisions - Operating with the largest companies in the world is a “game of inches”. Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today’s business. If execution presents risk, Seek the advice of leaders when and where you need it.

Teammate - We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.

Additional Responsibilities

Proactively manage and grow a portfolio of assigned Enterprise level clients.

Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.

Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.

Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer’s transformative objectives.

Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.

Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings. Leverage MEDDPIC framework in SFDC document weekly progress.

Accountable to reverse closure steps and establish jointly owned timelines with Customers. Understand the purchasing process fully and be able to document progress against required steps to closure.

Organize and deliver executive level presentations, proposals, commercial terms with Customers.

Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with Cloudflare Executives.

Build and maintain relationships with channel partners to establish joint value propositions and Customer value.

Participate in team meetings and deliver GTM guidance on how to better partner with accounts.

Examples of Desirable Skills, Knowledge and Experience

6+ years of experience coupled with proficiency in Cloud Networking and Security Technology with industry awareness.

Demonstrated track record of meeting and exceeding quota.

Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).

Ability to lead a multidisciplinary team over a long term account horizon.

Able to identify key players in organizations and possess the ability to convert business issues into solutions.

Comfortable selling to obtain new business or expand existing business. Strong closing skills are essential.

Ability to build meaningful relationships quickly.

Someone who acts with integrity and honesty in all situations.

Be able to demonstrate a positive attitude internally and externally.

Expert at building rapport and owning the relationship.

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As a member of the Corporate Safety & Security team, you'll utilise best-in-class technology to identify potential business disruptions as early as possible and streamline critical emergency response and notification to minimise impact to our people, assets, operations, or brand reputation.

This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio's global footprint.

GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials.

GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns.

When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety.

Responsibilities:

Monitoring and Surveillance - Utilise various physical security asset monitoring and surveillance systems to detect potential unauthorized access, suspicious activity, or other security incidents

Monitor open-source threat intelligence and other internal SaaS tools to maintain situational awareness of persistent or emergency global events with potential or direct impact to operations

Security Operations Support - Support access control and visitor management processes

Manage security-related calls for service and provide general guidance to employees, vendors, and guests

Maintain awareness of business travellers and personnel accessing Twilio facilities

Partner with local site security teams to escalate and dispatch resources for incident and alarm response

Review travel requests to elevated risk locations, assist travellers through the approval process, and cross-reference live itineraries with external incidents

Incident Management - Perform the first point of incident intake across a variety of emergencies, including medical emergencies, natural disasters, fire/evacuation, travel disruptions, and security incidents

Assess and triage events and incidents to determine their impact to operations

Dispatch and coordinate response with emergency response personnel

Communicate effectively on emerging incidents to large audiences to share situational awareness or tactical updates as warranted

Maintain real-time incident documentation for reporting and analysis

Perform Life-Safety checks for Twilio in areas impacted by potentially life-threatening conditions

Participate in post-incident reviews to document and implement corrective action and improvements to future response

Operational Excellence - Maintain a strong understanding of security and emergency standard operating procedures

Utilise critical thinking and problem-solving skills to analyse situations and implement solutions

Support large projects that will improve Twilio's GSOC capabilities and initiatives

Qualifications:

• 3+ years of experience in a GSOC working environment

• Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools

• Experience with open-source intelligence (OSINT) research tools

• Strong critical thinking and problem-solving skills

• Proven ability to follow standard operating procedures and playbooks

• Ability to prioritise tasks in a fast-paced environment

• Ability to stay calm, professional, and think clearly in high-stress situations

• Ability to communicate clearly and concisely; verbal and written

• Ability to work 'non-standard' shift hours, to overlap as needed with colleagues and stakeholders in other global locations, including weekend and holiday hours

• English Language Proficiency

Desired:

• Customer service mindset

• Comfortable with a high-tech work environment

• Eager to learn new tools and processes

• Ability to work independently and as part of a team

• Proficiency in Google Suite

Additional Language Proficiency

Shift Details: Variable (8–10-hour shifts)

Must be flexible to work holidays, weekends, and occasional overtime.

Travel: Approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings programme, and much more. Offerings vary by location.

Compensation:

• Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $26.27 - $32.84

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $27.77 - $34.71

• Based in the San Francisco Bay area, California: $30.85 - $38.56

• This role may be eligible to participate in Twilio's equity plan and corporate bonus plan.

All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until November 15 but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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At Cloudflare, we are on a mission to help build a better Internet. Today, the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

We're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a 'normalized' problem and the AI-native curiosity to create a solution using the latest tools.

Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.

If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in.

Note: This role is based in Lisbon.

About the team

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximum business value, fit-for-purpose solution design and an adoption roadmap for our customers. As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Success.

Your goal should drive you through the entire organization as you seek out and create solutions for your customer's needs.

Virtual Solution Engineers (VSE) are a specialized part of this team, engaging directly with Small and Medium Business (SMB) customers across the Europe, Middle East and Africa (EMEA) region. They deliver product demonstrations, conduct discovery sessions, build technical alignment, and ensure customers understand how Cloudflare can solve their challenges at scale.

VSEs work primarily through digital channels, collaborating closely with Account Executives (AE) across multiple markets to engage with new prospects and help existing customers move forward in their journey with Cloudflare.

Ultimately, we're committed to accelerating sales cycles and increasing win rates while increasing productivity and efficiency, through standardization and automation.

Who are we looking for?

Our Virtual Solution Engineers come from a wide range of backgrounds. We're serious about building a diverse team. When hiring we look for experience combined with genuine curiosity for our technology and ambition to be as diligent and helpful as possible in supporting our customers and partners to achieve their goals.

The range of products and solutions offered by Cloudflare is broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance, networking and security technology is required.

The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to be hands on.

Role Responsibilities

Connecting with multiple stakeholders within Cloudflare and utilizing a variety of tools, your role will be to support colleagues, customers and partners throughout the sales process by:

• Performing research and analysis on current and prospective customers' business and product usage;

• Leading technical discovery to understand customer requirements and challenges;

• Building and delivering product demonstrations to prospective customers;

• Owning technical validation activities such as Proof of Concepts, Request for Proposals and Solution Design;

• Translating complex technical capabilities into clear outcome-driven solutions.

• Staying on top of Cloudflare's new products, Internet technologies, and the competitive landscape.

What Makes This Role Exciting

• Regional Impact: You'll work with a diverse range of customers across EMEA, adapting to different markets, industries, and digital maturity levels;

• Breadth of technology: You'll cover Cloudflare's full platform: Application Services, Networking, and Developer Platform;

• Ownership: Build technical confidence throughout the sales cycle;

• Collaboration: You'll work hand-in-hand with teams such as Sales, Solutions Engineering, Marketing, Product, and Customer Success to help new audiences discover Cloudflare and to guide customers through evaluation and adoption;

• Innovation and scale: You'll contribute to campaigns, digital events, and scalable technical content that expand Cloudflare's reach and help more organizations benefit from our platform.

Examples of desirable skills, knowledge, and experience:

• Graduates of technical, computer science, engineering or other relevant degrees;

• 1-5 years of professional experience, ideally in technical presales, solutions engineering, consulting, or related roles;

• Strong knowledge of Internet fundamentals (HTTP/S, DNS, TLS, networking, APIs).

In other words, a solid understanding of 'how the Internet works';

• Programming and application development knowledge. Python, JavaScript, Bash experience is preferred.

• Excellent communication skills and the ability to present complex concepts clearly and confidently in front of an audience.

• Comfortable working across multiple markets and time zones in the EMEA region.

• Fluency (written & spoken) in English AND Arabic

Bonus!

• Previous experience in a customer-facing consultative or support role.

• Understanding of how customers make buying decisions and how to explain Return On Investment.

• Knowledge of security products such as Bot Management and Web Application Firewalls (WAF).

• Exposure to emerging technical landscape trends, e.g. cloud security platforms, SASE and Zero Trust.

• Hands-on knowledge of cloud providers (e.g. AWS, Azure, GCP) and modern app architectures (serverless, containers, microservices).

• Understanding of common application security risks (e.g., CSRF, XSS, SQLi) and mitigation strategies.

• Experience with regulatory or compliance frameworks (SOC-2, PCI DSS, HIPAA, GDPR).

• Track record of building reusable assets; demo environments, reference architectures, or presales tooling.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government entities.

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Your primary mission is Customer Acquisition. The ideal candidate is a disciplined prospector who thrives on the 'thrill of the hunt' and has a proven track record of breaking into new accounts within the ANZ mid-market. You possess the sales grit to open doors and the technical acumen to close them, engaging everyone from C-suite executives to senior technical architects.

Responsibilities:

Drive Revenue Growth: Develop, execute, and maintain a comprehensive territory and account plan to consistently achieve and exceed quarterly sales targets and annual quotas.

Pipeline Management & Forecasting: Proactively build and manage a robust sales pipeline by leveraging various sourcing funnels (AE-led outbound, BDR, Channel, and Marketing Inbound). Maintain accurate forecasts and report on the status of new and expansion opportunities.

Solution & Platform Selling: Understand customer network architectures and effectively map relevant Cloudflare Solutions Plays to drive successful platform sales. Articulate compelling value propositions for Cloudflare services, demonstrating how our solutions work together to solve specific business initiatives and accelerate digital transformation.

Complex Sales Cycle Navigation: Expertly manage longer, complex sales cycles, including comprehensive contract negotiations. Drive commercial outcomes by running a consistent sales process and establishing jointly owned timelines with customers.

Technical Acumen: Leverage a deep technical understanding of the problems Cloudflare solves to drive a consultative sales motion. Engage effectively with technical professionals and communicate the value of Cloudflare's platform, including Cloudflare One and the Connectivity Cloud.

Customer-Centric Approach: Deliver a premium business experience to customers through solutions-oriented selling, empathy, proactiveness, and urgency to deliver value. Understand customer goals and objectives, analyzing where Cloudflare can add value.

Collaboration & Teamwork: Work proactively and collaboratively with Solution Engineers, Channel Account Managers, and other cross-functional teams to manage customer opportunities, share key customer feedback, and improve the overall customer experience. Actively seek to assist the team, share knowledge, and extend your personal network to foster collective success.

Continuous Improvement: Embrace curiosity to learn and grow, leveraging insights to improve outcomes. Actively participate in team meetings, deliver GTM guidance, and share useful themes to help the team understand what worked and did not work.

Examples of Desirable Skills, Knowledge, and Experience:

5+ years of proven experience selling technology solutions in a B2B model

Demonstrated track record of consistently meeting and exceeding quota targets.

Expert Sales Acumen: Proficient in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies.

Strong understanding of computer networking and 'how the internet works', with proficiency in Cloud Networking and Security Technology. Technical background in engineering, computer science, or MIS is a plus.

Ability to lead a multidisciplinary team over a long-term account horizon and effectively identify key players in organizations to convert business issues into solutions.

Exceptional interpersonal communication skills (verbal and written), with the ability to build meaningful relationships quickly and confidently engage in business-level outcome conversations with the C-suite.

Self-motivated with an entrepreneurial spirit, comfortable working in a fast-paced, dynamic environment, and possessing the discipline to work without instant gratification.

Proficiency in sales and business software and systems (e.g., Salesforce, Tableau, G-suite, MSFT suite).

Bachelor's degree required.

Ability to travel as required to engage with key customers and internal teams.

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Responsibilities:

• Certifications like CISA, CRISC, CGEIT, Security+, CASP+, or similar are preferred.
• Drive continual improvement in processes, procedures, and automations to improve the quality and effectiveness of the team.
• Participate in a 24/7 on-call rotation performing security incident response.
• Commandeering security incidents and updating stakeholders.
• Identify and develop new detection use cases and optimize existing detections.
• Collaborate on technical directions and solutions with other teams.
• Research and analyze patterns in security events across X's global infrastructure.
• Identify, design, and lead threat hunting missions to quantify and reduce threats.
• Manage and support the log collection, security scanning, intrusion detection, and other security-related systems.
• Design and assist in the development of automation to reduce false positives and handle events automatically.
• Analyze the security posture of systems via testing and vulnerability impact analysis.

Basic Qualifications:

• 2+ years of relevant information security experience.
• Self-starter, can receive a task and execute with minimal supervision.
• Strong Python scripting skills for implementing security automation.
• Knowledge of networking and macOS, Windows, or Linux operating systems.
• Knowledge of cloud security fundamentals and practices (vendor agnostic).
• Experience managing and/or deploying security technology.
• Experience with building queries and dashboards for security monitoring.
• Knowledge of current threats and techniques and a desire to research and learn more.
• Experience with malware analysis, forensics, or penetration testing.
• Problem-solving skills or experience with troubleshooting.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Preferred Skills and Experience:

• Elastic / OpenSearch or similar platforms.
• Open Source security automation tooling.

Compensation and Benefits:

$180,000 - $440,000 USD. Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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You'll define the installation standards, configuration baselines, and deployment processes that the broader team executes against , from access control migrations and intercom replacements to AI analytics onboarding and new application integrations. You'll work across InfoSec, IT, Networking, and Identity Management to ensure every security application passes review, integrates with SSO, and is supported within Anthropic's infrastructure before going live. Your work will directly determine whether Anthropic's security technology stack scales reliably as the company grows from dozens of locations to a global enterprise footprint.

Responsibilities:

• Validate and deploy new and replacement security technology platforms including access control systems, intercom solutions, video management, visitor management, and AI/analytics tools across all Anthropic locations

• Build and maintain staging environments for pre-production testing and validation of all security applications, hardware, firmware, and system configurations

• Define installation standards, configuration baselines, licensing structures, update procedures, and maintenance requirements for every deployed security platform

• Deploy integrations between security applications, validating that platforms communicate and share data correctly before transitioning to production

• Support colleagues' security applications through InfoSec review processes, ensuring new tools meet Anthropic's information security and compliance requirements

• Coordinate SSO integration for newly deployed security applications with Identity Management and IT teams

• Transition applications requiring custom integration or data pipeline development to the IT Engineering team with documented technical requirements for roadmap inclusion

• Initiate onboarding of deployed hardware and systems into Anthropic's health monitoring platform to ensure operational visibility from day one

• Develop standardized deployment playbooks, checklists, configuration templates, and handoff documentation that enable repeatable installations across all current and future sites

• Evaluate security platforms for scalability, identifying capacity constraints, single points of failure, and architectural limitations before they impact operations at scale

• Coordinate with Networking, IT Infrastructure, and Facilities teams to ensure all infrastructure prerequisites (network, power, rack space, cloud resources) are met prior to deployment

• Execute structured handoffs to Project Management (for site programming), Break-Fix Support (for maintenance), and Access Control Administration (for ongoing system management), ensuring each team has the standards and documentation to execute independently

Requirements:

• 5+ years of hands-on experience deploying, validating, and managing enterprise physical security technology across a large or rapidly growing organization

• Experience working across InfoSec, IT, Networking, and Identity Management teams to onboard and integrate security applications into enterprise environments

• Strong technical communication skills, with the ability to define standards clearly enough that PMs, integrators, and service teams execute against them without ambiguity

• Experience with IP networking, VLANs, PoE, and infrastructure requirements for security devices

• Comfortable with 25% travel for site deployments, commissioning, and validation

Preferred Qualifications:

• Previous experience at a hyper-growth technology company or managing security technology programs for high-profile corporate environments

• Experience with Anthropic's specific technology stack: Genetec Security Center, Axis cameras, Wavelynx, Commend Symphony Cloud, Alcatraz.ai, Ambient.ai, SureView, Envoy

• Industry certifications: Genetec, Axis, CCNA, PSP, CPP, or PMP

• Experience with OSDP, modern credential technologies, and encryption protocols for physical security systems

• Familiarity with scripting or automation (Python, PowerShell) for configuration management and deployment automation

• Experience with health monitoring and observability platforms

• Experience with change management, configuration control, and version-controlled infrastructure documentation

Salary Range: $175,000-$220,000 USD

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As part of Anthropic's Global Safety, Intelligence, and Security (GSIS) team, the Security Technology Deployment Specialist will own the validation, standardization, and deployment of physical security technology across Anthropic's rapidly expanding global office portfolio.

You'll define the installation standards, configuration baselines, and deployment processes that the broader team executes against — from access control migrations and intercom replacements to AI analytics onboarding and new application integrations. You'll work across InfoSec, IT, Networking, and Identity Management to ensure every security application passes review, integrates with SSO, and is supported within Anthropic's infrastructure before going live.

Responsibilities:

• Validate and deploy new and replacement security technology platforms including access control systems, intercom solutions, video management, visitor management, and AI/analytics tools across all Anthropic locations
• Build and maintain staging environments for pre-production testing and validation of all security applications, hardware, firmware, and system configurations
• Define installation standards, configuration baselines, licensing structures, update procedures, and maintenance requirements for every deployed security platform
• Deploy integrations between security applications, validating that platforms communicate and share data correctly before transitioning to production
• Support colleagues' security applications through InfoSec review processes, ensuring new tools meet Anthropic's information security and compliance requirements
• Coordinate SSO integration for newly deployed security applications with Identity Management and IT teams
• Transition applications requiring custom integration or data pipeline development to the IT Engineering team with documented technical requirements for roadmap inclusion
• Initiate onboarding of deployed hardware and systems into Anthropic's health monitoring platform to ensure operational visibility from day one
• Develop standardized deployment playbooks, checklists, configuration templates, and handoff documentation that enable repeatable installations across all current and future sites
• Evaluate security platforms for scalability, identifying capacity constraints, single points of failure, and architectural limitations before they impact operations at scale
• Coordinate with Networking, IT Infrastructure, and Facilities teams to ensure all infrastructure prerequisites (network, power, rack space, cloud resources) are met prior to deployment
• Execute structured handoffs to Project Management (for site programming), Break-Fix Support (for maintenance), and Access Control Administration (for ongoing system management), ensuring each team has the standards and documentation to execute independently

You may be a good fit if you:

• Have 5+ years of hands-on experience deploying, validating, and managing enterprise physical security technology across a large or rapidly growing organisation
• Have deployed security technology across 50 or more sites, or have demonstrated experience in a high-growth environment where deployment velocity and repeatability were essential
• Have built standardized deployment processes, playbooks, and configuration templates that enabled others to execute installations independently and consistently
• Have experience working across InfoSec, IT, Networking, and Identity Management teams to onboard and integrate security applications into enterprise environments
• Have supported SSO integration, InfoSec reviews, and enterprise application onboarding workflows for security tools
• Possess broad technology experience across access control, video management, intercoms, visitor management, AI/analytics, and alarm monitoring platforms
• Are a strong technical communicator who can define standards clearly enough that PMs, integrators, and service teams execute against them without ambiguity
• Have experience with IP networking, VLANs, PoE, and infrastructure requirements for security devices
• Are comfortable with 25% travel for site deployments, commissioning, and validation

Strong candidates may have:

• Previous experience at a hyper-growth technology company or managing security technology programs for high-profile corporate environments
• Experience with Anthropic's specific technology stack: Genetec Security Center, Axis cameras, Wavelynx, Commend Symphony Cloud, Alcatraz.ai, Ambient.ai, SureView, Envoy
• Industry certifications: Genetec, Axis, CCNA, PSP, CPP, or PMP
• Experience with OSDP, modern credential technologies, and encryption protocols for physical security systems
• Familiarity with scripting or automation (Python, PowerShell) for configuration management and deployment automation
• Experience with health monitoring and observability platforms
• Experience with change management, configuration control, and version-controlled infrastructure documentation

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