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The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day , Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.

You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack , cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.

If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms

• Design compartmentalization and data-governance models that scale with the company

• Build integrations and automation against SaaS APIs to automate provisioning and catch drift

• Configure the application side of SSO connections and SCIM attribute mappings

• Serve as the final escalation tier for platform issues Support can't resolve

• Lead vendor relationships , roadmap influence, escalation paths, engineering-level dialogue

• Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls

• Own platform configuration as code , auditable, repeatable, and version-controlled

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments

• Excel at solving ambiguous problems with multiple stakeholders

• Communicate technical concepts clearly to any audience

• View IT Engineering as requiring product engineering rigor

• Successfully deliver complex projects from conception to production

• Write clear documentation as a natural part of your workflow

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack

• Have built integrations against SaaS APIs, not just configured through consoles

• Have been the final escalation tier

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organisations

• Have built strong partnerships with Security and Engineering teams

• Practice modern development methods (code reviews, testing, CI/CD)

• Work effectively in distributed teams

• Have experience with Infrastructure as Code approaches to SaaS configuration

• Have designed data governance or access controls for collaboration platforms

• Have experience with SCIM provisioning and SSO federation from the application side

• Have participated in M&A initiatives and led post-acquisition tenant consolidation , merging collaboration platforms, reconciling identity, migrating data

Technical Skills

Deep, hands-on experience with:

• Programming against SaaS APIs and SaaS API integrations

• Google Workspace administration

• Slack administration and APIs

• Identity protocols (SAML, OAuth, OIDC, SCIM)

• Enterprise collaboration platform architecture

• Security and compliance frameworks

Salary

The annual compensation range for this role is $275,000-$325,000 USD.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

About The Role

The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day , Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.

You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack , cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.

If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms

• Design compartmentalization and data-governance models that scale with the company

• Build integrations and automation against SaaS APIs to automate provisioning and catch drift

• Configure the application side of SSO connections and SCIM attribute mappings

• Serve as the final escalation tier for platform issues Support can't resolve

• Lead vendor relationships , roadmap influence, escalation paths, engineering-level dialogue

• Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls

• Own platform configuration as code , auditable, repeatable, and version-controlled

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments

• Excel at solving ambiguous problems with multiple stakeholders

• Communicate technical concepts clearly to any audience

• View IT Engineering as requiring product engineering rigor

• Successfully deliver complex projects from conception to production

• Write clear documentation as a natural part of your workflow

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack

• Have built integrations against SaaS APIs, not just configured through consoles

• Have been the final escalation tier

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organizations

• Have built strong partnerships with Security and Engineering teams

• Practice modern development methods (code reviews, testing, CI/CD)

• Work effectively in distributed teams

• Have experience with Infrastructure as Code approaches to SaaS configuration

• Have designed data governance or access controls for collaboration platforms

• Have experience with SCIM provisioning and SSO federation from the application side

• Have participated in M&A initiatives and led post-acquisition tenant consolidation , merging collaboration platforms, reconciling identity, migrating data

Technical Skills

Deep, hands-on experience with:

• Programming against SaaS APIs and SaaS API integrations

• Google Workspace administration

• Slack administration and APIs

• Identity protocols (SAML, OAuth, OIDC, SCIM)

• Enterprise collaboration platform architecture

• Security and compliance frameworks

Salary

The annual compensation range for this role is $275,000-$325,000 USD.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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You will act as a trusted consultant and thought partner across the business, including People & Culture, Recruiting, Finance, Care Delivery, Support, Security, and Engineering, to intake automation opportunities, lead collaborative discovery sessions, translate abstract requirements into scalable technical designs, and build reliable, well-documented automations using platforms such as Tines and modern API-driven tooling.

In this role, you are expected to own the full lifecycle of automation solutions: from initial discovery and requirements gathering through design, build, testing, launch, and handoff. You will operate with a high degree of autonomy, apply strong technical depth, and produce secure, resilient, and well-designed workflows that scale with the business.

Responsibilities:

• Intake, Discovery & Solution Analysis: Lead the intake process by clarifying requirements, gathering context, and translating problem statements into structured technical scopes. Assess the potential ROI on incoming automation requests to ensure the team focuses on the highest-value opportunities.
• Stakeholder Discovery & Facilitation: Lead in-depth discovery sessions with stakeholders to understand existing processes, pain points, and constraints, through whiteboarding and shadowing sessions. Rapidly absorb and model unfamiliar problem spaces, deconstructing ambiguous processes into clear workflow models and candidate automation designs.
• Design, Build & Implementation: Translate requirements and process designs into detailed automation builds across platforms such as Tines, n8n, and API-driven workflows. Integrate SaaS platforms using REST APIs, webhooks, event-driven triggers, and structured JSON payloads to create robust end-to-end workflows.
• Launch, Maintenance & Operations: Own the full lifecycle of automation deployments, including testing, launch, hypercare, tuning, and steady-state stabilization. Maintain, optimize, and refactor automations as upstream systems evolve or new business requirements emerge.
• Cross-functional Partnership & Collaboration: Partner with stakeholders across Omada, including P&C, Recruiting, Finance, Care Delivery, Support, Security, Compliance, and Engineering, to understand workflows, challenges, and downstream impacts.

What Great Looks Like:

• Is a systems-level thinker who can deconstruct business processes, consult with stakeholders on improvements, choose the best technical path forward, and rapidly implement high-quality solutions.
• Quickly understands complex processes, identifies inefficiencies, and executes solutions that deliver measurable value.
• Is an engaging, collaborative partner who can facilitate high-energy working sessions, synthesize input from many voices, and keep groups oriented toward outcomes.
• Can enter a brand-new domain, quickly build a mental model of the problem space, and sketch out viable automation patterns on the fly.
• Uses patterns and experience to guide stakeholders through alternatives, trade-offs, and 'what if' scenarios, without getting lost in technical detail.
• Delivers high-quality automation designs that are resilient, reusable, and aligned with security, compliance, and governance standards.
• Exercises strong technical judgment, knowing when to keep solutions simple and deterministic and when a more sophisticated or agentic approach is warranted.
• Operates with high autonomy, managing full lifecycle delivery of automations with minimal oversight.
• Builds trust with cross-functional partners through clarity, predictability, and consistent execution.
• Incorporates compliance and auditability into design decisions, aligning with SOX, HIPAA, and security requirements.
• Improves team velocity by producing inheritable workflows and documentation others can easily support.
• Consistently demonstrates senior-level ownership by delivering high-quality solutions independently and driving meaningful cross-functional impact through technical depth and reliable execution.

Candidate Requirements:

• 7+ years of hands-on experience in software development, technical operations, or a related field.
• Strong understanding of software development principles, design patterns, and best practices.
• Experience with automation tools, such as Tines, n8n, or Zapier.
• Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable parts.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Strong attention to detail and ability to deliver high-quality results.
• Experience with Agile development methodologies and version control systems, such as Git.
• Familiarity with cloud-based infrastructure, such as AWS or Azure.
• Experience with security and compliance frameworks, such as SOX and HIPAA.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

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You'll drive multi-million dollar commitments by expanding Claude's footprint across customer product portfolios (AI-powered SOC, threat detection, security copilots) and internal operations (Claude Code for engineering teams). You'll work at the intersection of executive relationships and technical depth—one week you're in a CTO strategy session, the next you're helping an engineering team scope an agentic deployment.

This role requires someone who can think like a partner, not just a seller. You'll collaborate closely with our Applied AI team on custom deployments, work with Product on cybersecurity-specific capabilities, and help shape Anthropic's go-to-market in one of our highest-potential verticals.

Responsibilities:

• Win business and drive revenue within a book of strategic cybersecurity accounts. Own the full sales cycle from prospecting to close

• Drive expansion across multiple buying centers within strategic accounts—product teams building customer-facing AI features, platform teams deploying Claude Code to engineering orgs, and security research teams exploring frontier capabilities

• Navigate complex organizational structures across security, product, engineering, and executive teams. Build multi-threaded relationships with CISOs, security architects, product and engineering leaders, and C-suite executives

• Partner with Solutions Architect and Product teams on technical scoping, custom agent development, and enterprise deployments

• Design and execute innovative sales strategies tailored to the cybersecurity market. Analyze account landscape, competitive dynamics, and emerging security trends to inform targeted sales activities

• Identify and develop use cases across security operations (SecOps automation, threat hunting, alert triage), security product development (AI-powered detection, intelligent response), and internal security functions

• Navigate unique considerations of AI in security contexts, including model guardrails, responsible deployment, and emerging use cases like AI red-teaming

• Own sophisticated deal cycles involving security evaluations, red team assessments, and complex procurement processes. Navigate security and compliance requirements with patience and expertise

• Build and maintain accurate pipeline forecasting for complex, multi-workstream accounts. Develop deep understanding of how large security vendors budget for AI infrastructure across product and internal use cases

• Serve as the voice of the cybersecurity customer internally. Inform product roadmaps by gathering feedback on security-specific requirements, compliance needs, and competitive gaps

• Develop cybersecurity-specific sales playbooks, case studies, and best practices. Contribute to building Anthropic's reputation as a trusted partner in the security ecosystem

You May Be a Good Fit If You Have:

• 8+ years of enterprise sales experience with a proven track record of closing complex deals, including at least 3 years selling to or within the cybersecurity industry

• Deep understanding of the cybersecurity landscape including key market segments (endpoint, cloud security, SIEM/SOAR, identity, threat intelligence), major players, and emerging trends

• Experience selling to security-focused buyers (CISOs, security architects, SOC leaders) and navigating security-specific procurement processes

• Strong executive presence with demonstrated ability to engage C-suite executives, board members, and senior security leaders. Ability to articulate both technical value and business impact

• Experience with security and compliance frameworks (SOC 2, FedRAMP, ISO 27001) and comfort discussing data handling, model security, and responsible AI deployment

• Consultative sales approach with ability to understand complex security challenges and craft tailored solutions. Position yourself as a strategic advisor on AI adoption in security contexts

• Strong cross-functional collaboration skills with ability to mobilize internal resources including product, engineering, security, and legal teams for complex deals

• Resourcefulness and creative problem-solving when faced with security objections, compliance requirements, or technical challenges unique to the security vertical

• Passion for both AI and cybersecurity with enthusiasm for helping security organizations transform through responsible AI deployment. Strong alignment with Anthropic's mission of developing safe, beneficial AI systems

Nice to Have:

• Prior experience at a cybersecurity vendor or in a security-focused role

• Technical background or certifications in cybersecurity (CISSP, CISM, or similar)

• Existing relationships with CISOs and security leaders at target accounts

• Experience selling AI/ML solutions into security use cases

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