We're seeking a Staff Collaboration Systems Engineer to join our IT Collaboration and Productivity Engineering team. As a Staff Collaboration Systems Engineer, you will be the technical lead for our Google Workspace environment and a key owner for other collaboration platforms.

Your responsibilities will include owning the Google Workspace platform end-to-end, designing and evolving the collaboration architecture, leading incident response and complex troubleshooting for high-impact Workspace issues, building automation and integrations using scripting and Google Workspace APIs/SDKs, integrating Google Workspace with identity, security, and IT workflows, and using AI as a force multiplier for your work.

You will also lead cross-functional projects such as Workspace migrations, domain consolidations, tool rationalization, and new collaboration patterns, mentor and uplevel other engineers, and represent the team with stakeholders across the company.

Requirements:

• 8+ years of experience in IT systems or collaboration/platform engineering, including significant hands-on ownership of Google Workspace in a medium-to-large environment.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• Deep Google Workspace experience running large or complex environments (ideally multi-domain or multi-org), across Gmail, Calendar, Drive/Shared Drives, Groups, Chat/Spaces, and Meet.
• Strong systems design and troubleshooting skills, including debugging issues that span clients, network, identity, and backend services.
• Solid scripting and automation skills (e.g., Google Apps Script, GAM, Python), and experience using Google Workspace APIs/SDKs to automate lifecycle, configuration, and reporting.
• Experience implementing and operating security, privacy, and compliance controls such as DLP, retention/legal hold, e-discovery, external sharing policies, SPF/DKIM/DMARC, and access reviews.
• Experience integrating Google Workspace with identity (SSO/SCIM), MDM/endpoint tools, logging/observability, and ticketing/ITSM systems.
• Proven use of AI tools to speed up engineering or operations work (e.g., generating code, runbooks, or summaries), with a clear approach to validating outputs, reducing bias, and protecting reliability and security.
• Track record of operating at a staff-level scope: leading large, complex initiatives, shaping cross-team roadmaps, and owning impactful outcomes.
• Ability to lead and mentor other engineers, give clear technical direction, and partner effectively with managers, product owners, and stakeholders.

In-Office Requirement Statement:

We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.

This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country, with a preference for candidates based on the West Coast.

Relocation Statement:

This position is not eligible for relocation assistance.

Visit our PinFlex page to learn more about our working model.

#LI-REMOTE #LI-JD3

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees.

About the Customer Success Team:

Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customers’ business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value.

You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers’ organizations, help the customer manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel investment.

About the Role:

As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation, where you set customers up for long-term success with scalable implementation and data governance best practices. Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of Mixpanel, including managing change during Mixpanel’s rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics.

For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end user teams through a change management rollout approach.

Responsibilities:

Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes

Effectively communicate at most levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks

Own the customer’s success with Mixpanel , documenting and delivering ROI to the customer throughout their journey to transform their business with self-serve analytics

Own onboarding and data health for your assigned customers/projects, including ongoing enhancements to their data quality and overall tech stack integration

Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust

Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices

Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects

Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues

Bridge the technical-business gap with your customers , working with business stakeholders to define a strategic vision for Mixpanel and then working with the right business and technical contacts to execute that vision

Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects

Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients

We're Looking For Someone Who Has

3 to 5 years of experience consulting on defining and delivering ROI through new tool implementations

Experience working with Director-level members of the customer organization to define a strategic vision and successfully leveraging those members to deliver on that vision

The ability to communicate with stakeholders at most levels of an organization , from talking with developers about the ins and outs of an API to talking to a Director of Data Science/Product Management about organizational efficiency

Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change

Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role

Excellent written, analytical, and communication skills

Strong process and/or project delivery discipline

Eager to learn new technologies and adapt to evolving customer needs

We'd Be Extra Excited For Someone Who Has

Experience in data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc.

Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.

Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.

Familiar with analytics best practices across business segments and verticals

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.

Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.

Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity.

At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.

We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, or any other protected characteristic.

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.

Visit mixpanel.com to learn more.

About The Support Team

Mixpanel Support is a team of talented problem-solvers from diverse backgrounds. We care deeply about helping our customers be successful and enabling them to get value from their data.

We are located all over the world in San Francisco, Barcelona, London, and Singapore...

About The Role

The right candidate is an avid learner, an advocate for customers, and a collaborative teammate. The main responsibility of a Support Engineer is to help users solve technical challenges and use Mixpanel to make impactful product decisions.

We’ve had team members focus on developing their technical skills to join the product and engineering teams, hone their customer-facing skills to become customer success managers or sales engineers, and take on leadership roles in the Support organization.

Responsibilities

The core responsibility of a Support Engineer is to support our customers at every turn in the Mixpanel journey by providing answers to product questions, sharing best practices, and debugging technical issues.

You'll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics, and mentor new team members.

Become a Mixpanel product expert - you will help users understand our reports and features, help them use our APIs and SDKs, share best practices, and resolve account issues

Respond to customer inquiries via Zendesk email, chat, Slack, and phone calls

Investigate and document bugs and feature requests to share with our Product and Engineering teams

Provide feedback regarding internal support processes, product functionality, and customer education resources to improve the customer experience

Shape the product by regularly working closely with PM’s, engineers, and designers to incorporate customer learnings into change

We're Looking For Someone Who Has

Experience providing customer facing SAAS support (in customer support, professional services, technical account management or similar)

Ability to communicate technical concepts effectively in a clear, friendly writing style

Excellent problem-solving and analytical skills

Programming experience, understanding of web & mobile technologies, and interacting with APIs

Experience with debugging and collaborating with engineering to resolve complex technical issues, especially with JavaScript, Python, or mobile technologies

Ability to be resourceful and resilient when faced with ambiguity and new challenges

Dedication to developing expertise in a complex and constantly evolving product

Interest and aptitude to develop technical skills and learn new technologies

Experience providing SLA based support and/or dedicated support to strategic customers

Speak Hebrew and fluent English

Bonus Points

Experience with Mixpanel or other analytics tools

Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.

Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.

Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.

Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity.

At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.

We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.

We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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As an OfferUp business development team member, you will own the day-to-day management of key partnerships that contribute to OfferUp's advertising revenue. You will be responsible for monitoring partner performance, identifying revenue optimization and growth opportunities, and working closely with product management to ensure partner compliance.

You will be responsible for developing and fostering strong relationships with our partners and be comfortable communicating and working across all levels of the organization. As a Senior Partnerships Manager responsible for developing and growing revenue partnerships, you will work with and partner across many internal functions at OfferUp ranging from Engineering, Finance, Product, and Legal.

The ideal candidate will have a proven track record in developing, growing, and optimizing third-party programmatic advertising partnerships, in the online and digital advertising space. Exhibit strong analytical as well as interpersonal skills with the ability to work in a fast-paced, innovative climate to problem-solve to successful outcomes.

The role will require expertise in working with senior-level leadership at our partners and internal and external team project management.

Key Responsibilities:

• Strategic Partner Management: Own the day-to-day management of key partnerships, monitoring performance and identifying revenue optimization, growth opportunities, and help troubleshoot technical issues.

• Platform Optimization: Setup and manage sell-side partners through a variety of programmatic integrations, including SDK integrations and header-bidding channels, to maximize revenue and eCPM performance.

• Yield & Performance Analysis: Test and perform yield analysis to determine optimal integrations for each partner and contribute to the overall revenue strategy. Provide monthly and quarterly performance reviews to internal stakeholders.

• Technical Implementation & Troubleshooting: Actively debug display and video ad delivery, resolving issues related to bid responses, creative rendering, and measurement.

• Ad Quality & User Trust: Monitor and maintain ad quality across the portfolio, acting as a steward for user trust by enforcing quality standards and updating blocklists.

• Strategic Development: Own the partnership management process and playbook to build a diversified partner strategy.

Qualifications:

• Bachelor's degree required.

• Professional Experience: 5 or more years of Programmatic Advertising Partner Management and/or Business Development with an online publisher, SSP, or DSP.

• Industry Expertise: Proven practical experience setting up and optimizing sell-side programmatic channels and expert-level knowledge of ad server management.

• Technical Aptitude: Hands-on knowledge of ad technologies and how to troubleshoot and debug integrations. Expertise in mobile SDKs or Google Ad Manager is a plus.

• Analytical Skills: Excellent quantitative skills and a strong background in using data-driven insights to drive strategic decisions.

• Interpersonal Skills: Proven ability to establish credibility with both business and technical owners and communicate effectively across all levels of an organization.

This role reports to the VP of Advertising and Business Development, is based in Bellevue, WA, and requires some domestic travel.

Compensation Range: $175,000-$195,000 (depending on experience)

OfferUp offers a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors including, but not limited to education, experience, knowledge, skills, and geography.

All roles will receive equity in OfferUp as part of their compensation, the amount of equity varying depending on the individual's level and experience.

In addition to our compensation package, this role is eligible to enroll in health insurance, healthcare savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays.

In regard to vacation time, OfferUp has a flexible vacation policy and, in general, full-time exempt employees will be expected to take 3-5 weeks (15-30 days) of pre-planned vacation time per year.

Vacation needs are flexible and will naturally vary from year to year based on individual circumstances and business needs.

In regard to sick time, all full-time employees (exempt and non-exempt) will be granted 12 days (96 hours) of sick time per year (pro-rated if they start a date other than January 1).

Your recruiter can share more details about specific benefits during the interview process.

About OfferUp:

OfferUp is dedicated to creating the simplest and most trusted way for people to buy, sell, and connect in their local communities.

One of the top local marketplace apps for local buyers and sellers in the U.S., OfferUp makes it easy for people to discover more of what they need,from great deals and secondhand goods to jobs, services, home rentals, and more,right in their own communities.

Our trusted platform empowers millions to connect, thrive, and move life forward.

Available on iOS and Android, OfferUp has consistently ranked among the top shopping apps.

Founded in 2011 and based in Bellevue, WA, OfferUp serves local markets nationwide and was used by more than 1 in 6 adults in the U.S. in 2024.

OfferUp is backed by leading investors, including Andreessen Horowitz, Warburg Pincus, GGV Capital, T. Rowe Price, and Coatue Management.

https://about.offerup.com

More About OfferUp At a Glance:

• Top 10 Shopping app in the App Store and Google Play Store for three years

• 15%+ of adults in several major markets use OfferUp every month (LA, Miami, Phoenix, Seattle, Las Vegas, Riverside, Orlando)

• OfferUp works directly with nearly 2000 US law enforcement agencies to build trust in local communities

OfferUp is unleashing the power of local, and we've built a dynamic team to do it.

To learn more about working at OfferUp, check out https://about.offerup.com/people

OfferUp provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, OfferUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

OfferUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of OfferUp's employees to perform their job duties may result in discipline up to and including discharge.

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This critical role is focused on maximizing retention by delivering a seamless, valuable, and consistent service through a hybrid digital and human approach, directly improving product adoption and customer engagement.

You will establish a digital-first baseline of automated touchpoints for all scaled (downmarket) customers, complete with clear, data-driven escalation paths to human support for complex issues.

Simultaneously, you will deliver workflows and automation that enable our Customer Success Architects to work faster and smarter.

The ideal candidate thrives at the intersection of process, technology, and customer experience, and will be responsible for creating the playbooks and automations required to service a large volume of customers effectively and efficiently.

Responsibilities:

• Define and execute the comprehensive digital Customer Experience (CX) strategy to align with overall business objectives, maximize customer value, and proactively address the needs of the scaled segment.

• Architect and deploy efficient and effective digital workflows for core customer journeys, including standardized customer onboarding and continuous lifecycle engagement programs.

• Manage end-to-end digital programs (e.g., onboarding, adoption campaigns, renewal notifications) tailored for the scaled customer segment.

• Design and execute campaigns using digital channels (email, Slack, webinars, etc) to drive feature adoption and sustained product engagement.

• Continuously test, measure, and iterate on program performance to improve conversion rates, customer satisfaction scores (CSAT), and other key performance indicators (KPIs).

• Design the escalation logic and scoring models that trigger human intervention from automated sequences.

• Support the growth of our business by automating workflow elements for our higher-touch Enterprise team, such as programmatically identifying and flagging customer risk and surfacing high-value upsell opportunities.

• Create and document clear, repeatable operations playbooks and Standard Operating Procedures (SOPs) for key digital customer journeys.

• Serve as the primary liaison, working with Customer Success, Product, Sales, and Marketing teams to ensure alignment, gather requirements, and guarantee the effective execution of all digital CX initiatives.

• Collaborate with our data engineering and ops teams to ensure data cleanliness and segmentation accuracy within our customer systems to enable highly targeted and personalized digital outreach.

• Own, track, and analyze key program metrics and operational KPIs (e.g., digital engagement rates, adoption rates, churn reduction, customer health scores).

• Provide regular, insightful reporting to leadership and relevant stakeholders on the overall effectiveness, performance, and impact of digital programs within the scaled customer segment.

• Stay current with industry trends, emerging technologies, and best practices in digital CX. Iterate on programs based on direct customer feedback and data-driven insights.

We're Looking For Someone Who Has:

• 5+ years of experience in Program Management, Customer Success Operations, Digital Success, or a related role, preferably supporting a high-volume, scaled customer segment with hybrid digital/human experience and/or pooled coverage (B2B SaaS experience is a plus).

• Demonstrated experience in building, launching, and scaling digital programs designed to influence customer behavior (adoption, engagement, retention). Proven impact on activation and value adoption (beyond open rates/clicks)

• Strong operational skills, with expertise in process mapping, creating playbooks, and defining automation requirements.

• Proficiency with CRM systems, Marketing Automation platforms, and CS software.

• Excellent analytical skills and a data-driven approach, comfortable using data to tell a story and make recommendations.

• Excellent written and communication skills

• Strong process and project delivery discipline

• Eager to learn new technologies and adapt to evolving customer needs

We'd Be Extra Excited For Someone Who Has:

• Familiarity with Mixpanel, or a similar analytics tool, including familiarity with analytics implementation methods like SDKs, Customer Data Platforms (CDPs), and Event Streaming.

• Ability to build, script, or configure custom solutions to drive process automation or custom workflow creation.

• Experience writing SQL queries to pull, validate, and analyze customer data directly from a database.

• Experience architecting systems and data flows

• Familiarity with analytics best practices across business segments and verticals

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Your responsibilities will include creating and executing on a compelling vision to build world-class integration systems that empower both internal developers and third-party partners to build integrations with confidence. You will lead, mentor, and grow our talented team of platform engineers, while also coordinating with external consultants who build connectors using our SDK.

You will champion organizational growth by implementing scalable, reliable integration practices that accelerate product development and delight our customers. Elevate the principles of platform engineering across Lumos.

The ideal candidate will have 2+ years of proven people management experience leading engineering teams, experience managing teams focused on Integrations and/or Platform Engineering, and demonstrated experience building SDKs, developer platforms, or third-party integration ecosystems with a focus on developer experience and reliability.

Experience working at a startup, exposure to excellent engineering practices gained at a top-tier technology company, and knowledge and experience with modern integration patterns (REST, GraphQL, webhooks, event-driven architectures) are highly valued.

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This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Okta is seeking a Vice President of Product Management for Access Management. Access Management sits at the very core of our service and spans a broad technology scope, including Authentication Protocols, Multi Factor Authentication (MFA), Login Experience, Device Access, and Customer Identity. The Access Management team builds the experience that powers billions of monthly logins through Okta’s thousands of customers.

In a hyper-growth environment you will support the Access Management product management team in making roadmap prioritization decisions based on in-depth understanding of customer needs, market trends and the competitive landscape. You will partner with leaders across other product management teams, design, program management, engineering, finance and marketing to execute on the vision of providing secure access to everyone but not just anyone.

You will take an active role in identifying areas and levels of investment needed to deliver on company goals and continuously analyse build/license/buy opportunities across the Access Management portfolio. You will leverage data and experience to make lots of decisions every day to help unblock teams, and you will not hesitate to make bold recommendations to senior company leadership.

This role can be based from a home office anywhere in the US or Canada.

You will lead the Access Management product management team in the following areas:

Creating effective product requirements for iterative customer value release Publishing and communicating product vision and roadmap Work very closely with Access Management engineering leadership Support the product management team on engaging with developers at all stages, from hobbyists to large enterprises, to continuously deliver value and assess priorities Work collaboratively with product designers and researchers to increase market awareness Roadmap sourcing strategy: Build x Buy x Partner Monitoring business impact: ROI, Pricing, Margins Partnering with go-to-market on Product Launches Continuously monitor team structure and investment levels, providing recommendations for optimisations Partner in a leading role with Program Management and Engineering leadership in quarterly and yearly planning

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This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. Solutions Engineers are experienced in using presentations, email, phone, and social media to connect with customers virtually and in person. We are looking for great teammates who can build and deliver sales presentations and customised product demonstrations to educate Okta's Customers (from developers to product managers to C-level executives) on best practices throughout their cloud security technology journey.

We believe Okta's Solutions Engineers empathise with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilise both.

As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta's Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineers, this Senior Solutions Engineer (Okta) will partner with Commercial Account Executives. As a Senior Solutions Engineer at Okta, you will be the technical lead in all stages of the customer lifecycle. You will focus on delivering customer value by aligning customer requirements to business results enabled by Okta solutions. You will contribute to account and opportunity strategies and, collaboratively, demonstrate the value of Okta solutions through presentations, whiteboard sessions, and proof-of-concept demonstrations.

What You'll Do

As a Senior Solutions Engineer, you'll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

• Work alongside the Corporate/Expansion (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta's solutions

• Serve as a technical advisor: Partner with the sales team to educate customers on Okta's identity solutions and demonstrate their value.

• Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.

• Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other Okta engineering teams.

• Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.

• Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position Okta.

• Support company events: Represent Okta at marketing events, including conferences, user groups, and trade shows.

What You'll Bring

• Experience: 8+ years of experience in pre-sales engineering and solution selling, with a strong background in Enterprise account segments.

• Technical Acumen:

• Deep understanding of identity protocols (e.g., SAML, OIDC, OAuth, FIDO, Passkeys, SCIM, LDAP).

• Working knowledge of cloud platforms like AWS, Azure/Entra, and GCP.

• Experience with REST APIs and SDKs.

• Hands-on experience in one or more of the following: front-end web development, back-end development, scripting (Bash, PowerShell), or DevOps (Docker, Kubernetes).

• Understanding of identity-related cybersecurity topics (e.g., phishing, MFA bypass attacks, privilege escalation).

• Communication & Presentation Skills: The ability to simplify complex technical concepts and deliver compelling presentations to diverse audiences, from developers to C-level executives. You should be skilled at diagramming user journeys and complex architecture.

• Strategic Mindset: Proven skills in territory management, including building pipelines and collaborating with sales counterparts.

• Travel: Ability to travel up to 25% of the time.

• A bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.

Bonus Skills (Ideally, You Have)

• Experience in the IAM space

• Hands-on knowledge of Identity Governance (IGA) or Privileged Access Management (PAM) solutions.

• Practical experience with Windows Server, Active Directory, LDAP, and Federation services.

You might also have (not mandatory):

• AI & Emerging Tech: Expertise with Agentic AI and LLM-based workflows. You understand the use cases for AI agents, both internal and external, and have familiarity with MCP servers.

#LI-Remote #LI-CM

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Your focus will be on measurable improvements to developer productivity and software delivery outcomes, not feature checklists. You will spend your time deeply embedded with engineering teams: mapping workflows from code to production, identifying friction, defining metrics, and collaborating on designs that make the “right way” the easy way.

In this role, you will:

Own the product vision, strategy, and roadmap for internal developer experience platforms (e.g., CI/CD, internal developer platform, delivery tooling, golden paths). Partner with the broader Product team on product prioritizations, broad product strategy, and shared goals. Partner with engineering leads in Common Services, IaaS, Security, and Customer Experience to identify and prioritize high-value problems across the software delivery lifecycle. Run structured discovery with internal “customers” (engineers, managers, SREs, TPMs) to understand workflows, constraints, and recurring pain points. Define clear problem statements, success metrics, and hypotheses for DevX initiatives (e.g., lead time for change, deployment frequency, MTTR, onboarding time). Write concise, technically rigorous PRDs and collaborate on design docs that align DevX, platform, and security requirements. Manage and prioritize backlogs across multiple teams, balancing foundational platform investments with near-term developer pain and compliance/operational needs. Partner with engineering to plan increments, sequence rollout, and ensure we ship changes that are observable, operable, and reversible. Drive adoption of DevX tooling through documentation, enablement sessions, and feedback loops; treat communication and change management as part of the product. Instrument and review usage analytics, satisfaction surveys, and delivery metrics to assess impact and guide iteration. Champion a “platform as a product” mindset: opinionated defaults, self-service where possible, and strong API / UX contracts for internal customers.

Who You Are:

• 5+ years of experience in product management for developer platforms, internal tooling, infrastructure, or closely related technical products or equivalent experience as an engineering manager / tech lead / staff+ engineer working deeply with CI/CD, internal platforms, and developer productivity.
• Proven ability to translate ambiguous engineering pain into structured problem statements, requirements, and prioritized roadmaps.
• Demonstrated experience owning roadmaps for internal developer or platform products and delivering measurable improvements to developer workflows (e.g., reduced lead time, increased deployment frequency, improved onboarding time).
• Strong technical fluency with modern software delivery stacks (CI/CD pipelines, version control, artifact management, observability, configuration management, infrastructure-as-code).
• Experience working with and designing APIs and backend services (REST/gRPC), and an understanding of how developer interfaces (CLI, SDKs, IaC, consoles) fit together.
• Hands-on experience collaborating with engineering teams that use Kubernetes or other orchestrators, microservices, and cloud-native architectures.
• Comfort using data and metrics to prioritize work, make tradeoffs, and evaluate outcomes.
• Experience leading cross-functional initiatives across multiple teams or orgs, including driving alignment, decision-making, and follow-through in a fast-paced environment.
• Excellent written and verbal communication skills, including the ability to communicate clearly with highly technical stakeholders and distill complex concepts into concise narratives.

Wondering if you’re a good fit?

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren’t a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love making other engineers’ lives better and can point to specific systems or tools you’ve improved for them.
• You’re curious about how code really gets to production,tooling, process, and culture,and enjoy untangling that complexity.
• You’re an expert in spotting friction in workflows, then designing pragmatic, incremental changes that stick.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $206,000 to $303,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch

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This role demands deep technical expertise in backend architecture and the ability to influence decisions across the team and adjacent engineering groups. You will thrive in a fast-paced, zero-to-one environment, cutting through ambiguity to drive product-market fit.

In practice, that means using AI tools for architectural reasoning and design review, generating and validating test coverage, accelerating code review cycles, and helping engineers build judgment about when AI output is trustworthy and when it isn't.

You'll define what 'good' looks like here and bring the team along. You'll also be a force multiplier - mentoring senior engineers, raising the technical bar through architecture.

Proactively shape the technical strategy and architecture of a greenfield VDC identity ecosystem, partnering with principal engineers to ensure decisions prioritize open standards and interoperability.

Own architectural decisions in a fast-moving environment - balancing rapid delivery with long-term scalability, security, and platform integrity.

Identify and mitigate technical risks before they become blockers; escalate dependencies early and widely.

Own production health for your systems - incident response, root cause identification, and driving operational improvement projects (monitoring coverage, alert reduction, runbook quality).

Champion high engineering standards across the team, including rigorous code reviews, comprehensive unit/functional testing, and architectural review processes to ensure the platform is tamper-proof.

Drive continual evolution in the adoption of AI-native development practices, helping the team rethink how we design, review, and ship software with AI as a core part of the workflow.

Proactively identify and prioritize tech debt; drive improvements in areas beyond feature work - CI/CD, observability, documentation, reliability, and support processes.

Partner with Product and Design to understand and own the desired customer outcome, not just the technical deliverable.

Actively invest in the growth of peer engineers, taking responsibility for raising the technical bar of the team as a whole.

Operates well beyond basic AI tool usage - understands how to apply AI meaningfully across the full software development lifecycle, can evaluate and adopt new AI tooling with good judgment, and is able to establish practices and bring a team along.

Proven experience defining scalable backend architectures and integrating complex APIs with modern web technologies - including the ability to make and defend architectural decisions with lasting org-wide impact.

Solid understanding of web authentication and authorization fundamentals - how auth flows work, token-based access (JWT, OAuth), and best practices for securing sensitive user data.

Deep expertise in building highly reliable, secure, enterprise-grade software using Java or Node.js.

Proficiency in JavaScript or TypeScript, with the ability to navigate and contribute to the frontend to unblock feature development.

Strong understanding of cloud architecture principles, with experience designing and operating large-scale services on AWS.

Hands-on experience with identity protocols such as OIDC4VP, OIDC4VCI, OAuth, and the W3C Verifiable Credentials data model.

Prior experience leading a team of engineers through a meaningful shift in ways of working - whether around AI adoption, developer tooling, or engineering culture change.

Practical knowledge of cryptography: public/private key infrastructure (PKI), digital signatures, and hashing, particularly in the context of Verifiable Credentials or DIDs.

Experience building or maintaining publicly released SDKs used by external developers.

Experience in one of the following areas is preferred: developing Identity and Access Management (IAM) tooling, working with blockchain technology, or contributing to a 'zero-to-one' startup-like team.

The annual base salary range for this position for candidates located in Canada is between $160,000-$220,000 CAD.

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We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta's Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you'll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta's solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you'll bring to the role

• 8+ years pre-sales engineering experience and solution selling
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

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Your work will involve collaborating closely with the Terminal backend and infrastructure teams to design and implement scalable payments solutions across Stripe's services. You will also support the development of mobile device testing infrastructure and automation frameworks, and work with engineers, product managers, designers, and stakeholders across the company to deliver complete features.

To succeed in this role, you should have a strong technical background, with 2+ years of experience working with at least one of the following: Java, Kotlin, Swift, Objective-C. Experience building and maintaining backend services or distributed systems is also essential. Additionally, you should have demonstrated ability to work across the stack, from mobile clients to backend infrastructure.

We offer a competitive salary and benefits package, as well as opportunities to work on exciting projects and collaborate with a talented team of engineers and product managers.

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Identity and Access Management (IAM) Expertise:

• 5+ years of pre-sales engineering experience in IAM.
• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.

Technical Proficiency:

• Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Experience working with REST APIs, API Gateways, and SDKs.
• Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
• Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).

Customer Engagement & Communication:

• Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
• Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
• Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.

Strategic & Organizational Skills:

• Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Education & Travel:

• Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
• Typically 25% travel.

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Senior Developer Advocate, you represent Okta to external developers. You will establish relationships primarily with developers already using Okta or in the process of onboarding. You will also champion Okta services to ISVs and Okta Partners. You will craft resources to help build or integrate with Okta, including sample apps, videos, technical guides, and workshops. You will engage with our customers and 3rd party integrator community, championing their interests, accelerating their development, and translating their feedback into actionable product insights.

Job Duties & Responsibilities

• Create code demos and sample applications to showcase Okta product features

• Compose blog posts and videos on how developers can incorporate Okta into their identity solutions

• Answer developer/integrator questions found on social media, forums, and comments made on Okta posts

• Speak at technical events, support workshops/labs/hackathons, and lead conversations on identity

• Utilize your “developer zero” mindset to test product usage scenarios

• Capture and drive feedback to respective product teams

Minimum Required Knowledge, Skills, and Abilities:

• You have 5+ years of experience as a developer - a plus if you have any experience in developer relations.

• Demonstrated proof of using AI in development environments

• Strong technical understanding of REST APIs, HTTP, SDKs, and authentication/authorisation protocols (OAuth2, Basic Auth, OpenID Connect, SCIM, ...)

• Server-side development (Java and/or .NET a plus)

• You not only enjoy creating developer content, you are eager to share your findings with other developers, whether online or at in-person events

• Great verbal and written communication skills. Able to adjust your message for different audiences

• Deep understanding of developer communities and forums of which you are actively engaged

• You are self-driven, work well remotely, while maintaining strong visibility internally and to external developer communities

• You are known to be a strong contributor and a collaborator who takes initiative

• You are passionate about developer topics, and enjoy helping others solve problems

• You are always learning and curious, keeping up to date with developer trends - a plus if you are a trendsetter yourself

The annual base salary range for this position for candidates located in Canada is between $136,000-$187,000 CAD.

The Okta Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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Key responsibilities include:

• Comprehensive discovery: Understanding the requirements of customers and prospects in the context of their desired business outcomes.
• Deal progression: Working in close partnership with the sales team to progress opportunities.
• Manage technical sales progression from discovery to technical win.
• Building sales presentations, product demonstrations and educating customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.
• Have a hands-on approach to solution validation, such as building and delivering custom demonstrations, supporting customer-led PoCs etc.
• Empathising with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.

Requirements include:

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer.
• An ability to quickly articulate complex ideas around a technical topic, ideally on the fly at a whiteboard.
• Experience in a customer-facing role such as consulting, support, teaching, or pre-sales.
• Experience with at least one standard identity protocol (e.g. OIDC, OAuth2, SAML, LDAP).
• Strong development background with proficiency in at least one backend stack (e.g., Java, C#, Node.js, Python, PHP, Ruby) and a popular frontend stack (e.g., React, Angular, Vue).
• Experience working with REST APIs and SDKs.
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Excellent communication skills and an ability to articulate business value.
• An ability to disperse knowledge to a highly skilled and experienced audience.
• A natural at building relationships, listening, and managing time well.
• Enjoy traveling and meeting customers.

Bonus points if you have experience in any of the following:

• Experience with Identity & Access Management, Single Sign-on and API-based solutions.
• An understanding of Agentic AI and the role that Identity plays in enforcing continuous oversight.
• Experience in mobile (iOS, Android) development.
• Experience working with HTTP, HTML, and REST services.

The role is based in Tel Aviv and the expectation will be that you will spend 2-3 days a week either meeting with prospective customers, existing customers, or collaborating with the team in the Office.

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineering Team

This is a customer-facing sales role. You must be in the USA. You will be required to travel at least 25% and attend an in-person onboarding session.

The Global Presales organisation at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta's Identity Platform.

By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organisations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

The Senior Identity Specialist Opportunity

Reporting to the Senior Manager, Solutions Engineering, as a Senior Identity Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations. You will educate customers on the best ways to implement Okta customer identity and access management solutions.

What you'll be doing:

Strategic Customer Engagement:

*Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.

*Deliver on emerging trends, industry best practices, and identity-driven digital transformation.

*Assist in preparing executive-level messaging and participate in strategic discussions to align Okta's solutions with customer business outcomes.

*Develop customer-centric points of view that translate Okta's solutions to customer problems.

*Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions.

*Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise.

*Whiteboard solution architecture, modelling how Okta's CIAM solution will support their business requirements

*Design, build, and execute well-defined, outcome-focused POCs

*Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols

*Craft engaging solution content to position Okta's value across multiple business units, including software engineering, operations, product management, and business stakeholders

Technical Leadership:

*Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.

*Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.

*Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.

Field Enablement and Collaboration:

*Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.

*Partner with sales leadership to identify and address critical business opportunities and challenges.

*Drive cross-functional collaboration to ensure seamless execution of global initiatives.

*Innovate in tools and techniques to drive excellence and momentum

*Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.

Market Influence:

*Represent Okta as a thought leader in the identity and security space.

*Influence industry standards and participate in relevant technical advisory boards.

Innovation and Strategy:

*Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.

*Support, derive, and champion strategic initiatives that enhance Okta's differentiation and business impact.

What You'll Bring to the Role

*8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects

*8+ years of development experience, preferably focused on application integration with identity services

*8+ years of experience working with REST APIs and SDKs

*Experience with customer identity and access management solutions (Okta/Auth0)

*Experience with authentication or authorization protocols (OAuth, OIDC, SAML)

*Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations

*Demonstrated ability to solve complex technical problems with innovative solutions

*Strong communication and presentation skills, with experience contributing to technical events.

*Ability to effectively operate in a matrixed organisation and manage cross-functional initiatives.

*Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.

*This is a remote position.

And extra credit if you have experience in any of the following!

*Full-stack web application development experience (frontend and backend)

*Mobile (iOS, Android) development

*Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms.

*Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization

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Your primary responsibilities will include delivering interactive presentations and solution demonstrations to all levels of an organization, whiteboarding solutions, and leading Q&A sessions with prospective customers. You will also collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts.

To be successful in this role, you will need to have a strong technical understanding of the Auth0 product line and the underlying technologies and protocols. You should also be able to communicate effectively with both technical and non-technical audiences.

In addition to your technical expertise, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

As a Solutions Engineer, you will have the opportunity to work with a variety of customers and projects, and to contribute to the growth and success of our business.

If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.

The annual On Target Compensation (OTE) range for this position for candidates located in Germany is between €122,000-€134,000 EUR.

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Join us as Staff Software Engineer for Twilio Stytch's Agent team and help build the future of agent identity. You will be a foundational member of a team pioneering the next generation of authentication, verification, and identity solutions that will empower AI developers and protect users globally.

In this role, you'll:

• Build and own product capabilities for Stytch's agentic identity platform on Twilio.
• Design, implement, and maintain scalable, reliable distributed services, optimizing for security, latency, and developer experience.
• Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features.
• Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
• Write clean, maintainable, and well-tested code, setting a high bar for technical excellence across the team.
• Own the end-to-end lifecycle of new services, from initial design and prototyping through to production deployment and operational readiness.
• Mentor other engineers on the team, fostering a culture of innovation, ownership, and continuous learning.
• Communicate complex technical concepts effectively to diverse audiences, from fellow engineers to executive leadership.
• Stay at the forefront of industry trends and emerging threats in identity and authentication to ensure our products are secure and innovative.

We're seeking a talented Staff Engineer who brings deep hands-on technical expertise, a strategic mindset, and a passion for building secure, developer-first experiences.

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The Anthropic Platform Org's mission is to help builders build. Our vision is to be the premier platform for businesses to transform themselves and their products with AI. This org is responsible for our APIs, self-serve developer experience, multi-cloud integrations, and agentic infrastructure. We serve a wide array of users from startups to large scale enterprises.

Responsibilities:

Customer Understanding & Advocacy

• Deeply engage with enterprise developers and technical leaders to understand their integration needs and pain points
• Run regular feedback sessions and technical reviews with key enterprise customers
• Build strong relationships with enterprise development teams to understand their workflows and challenges
• Transform customer insights into actionable product requirements and priorities

Product Strategy & Vision

• Define and execute the enterprise API strategy, balancing security requirements with developer experience
• Develop a clear roadmap for enterprise API features including authentication, rate limiting, and compliance capabilities
• Identify and prioritize key enterprise integration patterns that drive organisational value

Enterprise API Development

• Partner with engineering to build enterprise-grade API features, security controls, and deployment tools
• Design and implement enterprise integration frameworks and SDKs for common enterprise systems
• Drive development of industry-specific API features and compliance capabilities

Cross-functional Leadership

• Partner with sales and customer success to understand enterprise requirements and support technical evaluations
• Work closely with security and compliance teams to meet enterprise standards
• Collaborate with platform teams on API architecture and scalability
• Engage with marketing to develop enterprise API positioning and technical materials

You may be a good fit if you:

• Have 10+ years of experience in high-scale, high-reliability developer-facing software.
• Have 5+ years of product management experience.
• Have built or shipped products with a hyperscaler as a partner , you know how to align goals and deliver impact across that boundary.
• Have owned a revenue number, a margin target, or a channel P&L , not just a product roadmap.
• Operate with high autonomy in ambiguous, fast-moving environments.
• Are an excellent written communicator and able to drive clarity out of complexity.
• Excel at cross-company stakeholder management and can build trusted relationships at every layer of an organisation.

Strong candidates may also have:

• Experience as a founder, GM, or early-stage operator where you owned commercial outcomes, not just product outputs.
• Direct experience as a PM at AWS, GCP, or Azure , or at an ISV that ships through one of their marketplaces.

The annual compensation range for this role is $305,000-$385,000 USD.

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links,visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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As a Fullstack Software Engineer, you will shape the next generation of the Stytch product as we bring Stytch’s capabilities to Twilio’s full customer base, delivering secure, developer-first identity experiences.

Your focus will be the onboarding and integration experience for our customers - you’ll make it fast and delightful for developers to integrate Stytch and for end users to complete authentication and authorization flows, including emerging agentic and non-human identity use cases.

This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.

Responsibilities:

• Design, build and own the onboarding and integration experience for our customers, including intuitive, reliable SDK APIs that make our product easy to adopt for developers.

• Partner closely with Product, Design, and Engineering leadership to shape the team’s roadmap, prioritize high-impact work, and deliver features that unlock customer value quickly.

• Build in ambiguity: break down complex authentication and identity problems, make pragmatic tradeoffs, and deliver incremental milestones to production.

• Raise the bar for the quality of the products you work on through testing, versioning, documentation, backward compatibility, and smooth migration paths.

• Improve performance, reliability, and security of client-side flows, especially those on customers’ critical paths.

• Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.

Qualifications:

• 3+ years of experience as a fullstack engineer delivering customer-facing web products in production using modern frontend technologies (Next.js experience is a must)

• Experience developing and maintaining complex web applications and/or public-facing web SDKs.

• Experience building developer-first APIs and tools, with a focus on integration experience.

• Proven ability to ship high-quality, reliable software that runs across browsers and environments.

• Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions.

• Bachelor’s degree in Computer Science or equivalent practical experience.

• Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.

Desired:

• Experience owning or contributing to open-source libraries or SDKs.

• Familiarity with authentication, identity, security, or fraud-adjacent client-side flows.

• Experience supporting public SDKs: release automation, semantic versioning, deprecations, and long-term maintenance.

• Interest in emerging identity patterns, including agentic/non-human identity and new auth workflows.

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Position Summary As a Senior iOS Engineer, you will be joining the recently acquired UnifyID team at Prove. This team is building the next generation of user authentication that combines behavioural biometrics from smartphone sensor data, machine learning modelling, and enterprise-grade cloud services. The result is an accurate, frictionless, and secure authentication service that defends against malicious attacks on mobile and web experiences.

Responsibilities

• Hands-on coding, systems analysis, design, and delivery of projects assigned
• Deliver new features, execute on the roadmap and plan for the future
• Enhance our existing iOS SDK for an optimal mobile experience
• Provide thought leadership on industry best practices around design, testing, and security
• Manage the iOS SDK API program and documentation
• Mentor other developers

What We Require

• 5+ years of professional software development experience, preferably in a fast-paced environment
• Strong software development principles, including scalable software and architectural design patterns
• Experience executing on complex features leveraging the power of native iOS SDKs
• Strong knowledge of iOS along with competency using standard libraries
• Experience with evaluating and optimising resource usage, including battery usage
• Bachelor’s degree in computer science or related field/experience preferred
• Experience with Android and/or SaaS a plus
• Experience with low-level system data collection from on-device sensors a plus
• Familiarity with Machine Learning and/or Signal Processing techniques a plus

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Our data analytics platform can translate mobile sensor data from real-world human activity into a “digital fingerprint” with no conscious action from the user, all in real-time, and in a way that respects user privacy.

This is an opportunity to be a part of something truly unique and game-changing.

Your day-to-day

• Be an early member of a high-performing team of software engineers and machine learning researchers building a new human identity platform
• Take ownership, be creative, and think outside the box to invent and build solutions to real-world customer problems
• Provide thought leadership on industry best practices around design, testing, and security
• Be proactive in ensuring that customers using your software have a great experience
• Wear many hats to make things happen in a dynamic startup environment
• Bring your own unique expertise to the team and learn from others
• Enjoy tight collaboration with your teammates

Ideal candidates will have...

• Spent at least 5 years in the trenches of the software industry, delivering quality software that matters to people that care
• Many “been there, done that” stories related to shipping and maintaining mobile releases for large numbers of customers
• Experience executing on complex features leveraging the power of native Android SDKs
• Strong knowledge of Android Studio along with competency using Android standard libraries
• Experience analyzing features in production using analytics and experiments (e.g. A/B testing; use various reporting systems to identify root cause of issues etc.)
• A breadth of technical skills and know how to use the right tool for the job
• A positive can-do attitude and bring a passion for excellence to the workplace
• Excellent collaboration and communication skills
• Knowledge of cybersecurity, machine learning, or experience working with motion sensor data a bonus

Additional Information

Join us! As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smarts but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.

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Position Summary As a Lead iOS Engineer, you will be joining the recently acquired UnifyID team at Prove. This team is building the next generation of user authentication that combines behavioural biometrics from smartphone sensor data, machine learning modeling, and enterprise-grade cloud services. The result is an accurate, frictionless, and secure authentication service that defends against malicious attacks on mobile and web experiences.

Responsibilities

• Hands-on coding, systems analysis, code reviews, design, and delivery of projects assigned
• Set a good example by writing well-designed, testable, efficient code that meets coding standards
• Deliver new features, execute on the roadmap and plan for the future
• Enhance our existing iOS SDK for an optimal mobile experience
• Provide thought leadership on industry best practices around design, testing, and security
• Manage the iOS SDK API program and documentation
• Exercise creative thinking and imagination to find solutions to hard problems.
• Mentor other developers

Required Skills

• 5+ years of professional software development experience, preferably in a fast-paced environment
• Strong software development principles, including scalable software and architectural design patterns
• Experience executing on complex features leveraging the power of native iOS SDKs
• Strong knowledge of iOS along with competency using standard libraries
• Experience with evaluating and optimising resource usage, including battery usage
• Bachelor’s degree in computer science or related field/experience preferred
• Experience with Android and/or SaaS a plus
• Experience with low-level system data collection from on-device sensors a plus
• Familiarity with Machine Learning and/or Signal Processing techniques a plus

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We are looking for a seasoned software engineer with deep experience on Android to join our A+ technical team in designing and building innovative mobile solutions to our customers.

UnifyID is building a platform to solve one of the world's biggest unsolved security problems in a completely novel way, requiring us to push the boundaries of what's possible in production machine learning and on mobile devices.

Our data analytics platform can translate mobile sensor data from real-world human activity into a 'digital fingerprint' with no conscious action from the user, all in real-time, and in a way that respects user privacy.

This is an opportunity to be a part of something truly unique and game-changing.

Your day-to-day

• Be an early member of a high-performing team of software engineers and machine learning researchers building a new human identity platform

• Take ownership, be creative, and think outside the box to invent and build solutions to real-world customer problems

• Provide thought leadership on industry best practices around design, testing, and security

• Be proactive in ensuring that customers using your software have a great experience

• Wear many hats to make things happen in a dynamic startup environment

• Bring your own unique expertise to the team and learn from others

• Enjoy tight collaboration with your teammates

Ideal candidates will have...

• 5+ years in the trenches of the software industry, delivering quality software that matters to people that care

• Many 'been there, done that' stories related to shipping and maintaining mobile releases for large numbers of customers

• Experience executing on complex features leveraging the power of native Android SDKs

• Strong knowledge of Android Studio along with competency using Android standard libraries

• Experience analyzing features in production using analytics and experiments (e.g. A/B testing; use various reporting systems to identify root cause of issues etc.)

• A breadth of technical skills and know how to use the right tool for the job

• A positive can-do attitude and bring a passion for excellence to the workplace

• Excellent collaboration and communication skills

• Knowledge of cybersecurity, machine learning, or experience working with motion sensor data a bonus

Additional Information

Join us!

As we continue to scale our company, we are looking for people who know how to make an impact.

We're talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions.

The work is challenging and requires not only smarts but natural curiosity and tenacity.

Teamwork is also important to us – we work together and play together.

Prove has big plans; we're excited and optimistic about the future.

If this sounds like a career for you – come check us out.

This team is located in the heart of Silicon Valley in downtown Redwood City and has unparalleled access to deep entrepreneurial expertise, high-caliber academic research institutions, and top-tier VC resources.

Finally, it is important that you be authentic and be yourself.

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.

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The Hivemind Enterprise product is a software development kit (SDK) that enables scalable design, deployment, evaluation, and iteration of autonomy architectures for a wide range of robotic platforms.

As a Systems Modeler for Hivemind at Shield AI, you will be a key member of a multidisciplinary Systems Engineering team, working collaboratively with Product, technical individual contributors, and Test / Quality Assurance team members to define, model, and communicate the structure and behavior of complex autonomy software systems.

This role focuses on building and maintaining system models that span the full product stack,from foundational software and autonomy algorithms to developer infrastructure to user-facing interfaces.

In addition to modeling the Hivemind SDK product, you will also use your skills to help us improve our internal engineering processes, modeling the design of the systems that support product development such as CI/CD pipelines, test and configuration systems, and software and product life cycle processes.

While your primary focus will be systems modeling, as part of a full Systems Engineering team, you will also support your team members as needed by helping with functions such as requirements development.

This role is hands-on and highly collaborative, requiring deep expertise in systems modeling and Model-Based Systems Engineering (MBSE), strong software system intuition, and working knowledge of autonomous software pipelines.

As a Systems Modeler on the Hivemind team, you will help create a shared, rigorous understanding of one of Shield AI’s most complex and critical software products.

Your models will shape architecture decisions, enable cross-team alignment, and ensure that Hivemind continues to scale as a robust autonomy platform.

WHAT YOU'LL DO:

System modeling and MBSE: Develop and maintain high-quality system models that describe architecture, behavior, interfaces, and data flows across the Hivemind SDK.

Cross-stack system understanding: Work closely with engineers across the entire product stack,including foundational software, autonomy and AI algorithms, simulation and test infrastructure, and GUI layers,to capture an accurate and fully detailed model of the Hivemind SDK product.

Process and lifecycle modeling: Model internal engineering processes such as software development lifecycle workflows, CI/CD pipelines, testing and release processes, and configuration management to improve shared understanding and enable continuous improvement.

Architecture definition and analysis: Support system architecture trade studies, identify dependencies and constraints, and analyze impacts of design decisions across software components, development workflows, and operational use cases.

Requirements support: Ensure alignment and traceability between requirements and system models.

Communication and documentation: Use system models as a primary communication artifact to align stakeholders, surface risks and gaps, and enable informed technical decision-making across teams.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree with approximately 7+ years of relevant experience, or Master’s degree with approximately 5+ years of relevant experience, in Systems Engineering, Aerospace Engineering, Robotics, Software Engineering, or a closely related technical field with demonstrated experience working on complex software or autonomous systems.

• Strong experience with MBSE practices, including practical application of SysML v1.6 and familiarity with SysML v2 concepts.

• Hands-on experience with Cameo Systems Modeler or equivalent MBSE tools.

• Proven ability to understand, model, and reason about large-scale autonomy software systems and developer-focused SDKs.

• Strong understanding of modern software engineering practices, including CI/CD, automated testing, configuration management, and software lifecycle processes.

• Experience working cross-functionally with software engineers, autonomy / AI engineers, test engineers, product managers, and UX / GUI teams.

• Familiarity with requirements engineering concepts (e.g., requirement quality, traceability, validation) and willingness to contribute to requirements writing when needed.

• Familiarity with software development workflows in modern languages (C++17 or later, Python, Go, etc.).

PREFERRED QUALIFICATIONS:

• Prior experience modeling autonomy or robotic systems.

• Experience supporting or defining developer tooling, SDKs, or platforms.

• Exposure to safety-critical or mission-critical software development environments.

• Experience using system models to drive reviews, design milestones, or technical decision forums.

• Experience creating software tooling. For example, scripts to import information into Cameo.

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The Hivemind Enterprise product is a software development kit (SDK) that enables scalable design, deployment, evaluation, and iteration of autonomy architectures for a wide range of robotic platforms.

As a Requirements Engineer for Hivemind at Shield AI, you will be a key member of a multidisciplinary systems engineering team, working collaboratively with Product, technical individual contributors, Test / Quality Assurance team members, and systems modelers to translate product user stories into clear engineering requirements with testable metrics.

This role involves defining, modeling, and validating the Hivemind software system and its applications. It is hands-on and highly collaborative, requiring expertise in requirements formulation, traceability, management, systems modeling, and knowledge of autonomous software pipelines.

Responsibilities:

• Work cross-functionally with Product Managers, technical individual contributors, and Quality Assurance team members to translate high-level customer feature requests into clear, detailed technical requirements aligned with product vision and roadmap.

• Identify dependencies, constraints, edge cases, and risks within proposed product or technical requirements.

• Author clear and well-structured documentation, including acceptance criteria, traceability links, and system models.

• Collaborate with the Quality Assurance, Test, and development teams to validate that requirements are implemented correctly.

• Track and manage requirements throughout the development lifecycle.

• Serve as the point of integration between customer intent and engineering execution.

Qualifications:

• Bachelor’s degree with approximately 7+ years of relevant experience, or Master’s degree with approximately 5+ years of relevant experience, in Systems Engineering, Aerospace Engineering, Robotics, Software Engineering, or a closely related technical field.

• Extensive experience generating product and test requirements for software products.

• Working knowledge of requirements management tools such as DOORS, Jama, or Jira.

• Comprehensive understanding of robotics and autonomy concepts.

• Strong understanding of modern software engineering practices, including CI/CD, automated testing, configuration management, and software lifecycle processes.

Preferred Qualifications:

• Experience supporting or defining developer tooling, SDKs, or platforms.

• Exposure to safety-critical or mission-critical software development environments.

• Experience creating software tooling or using software APIs for common requirements and project management tools.

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Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.

As a Staff Product Manager, Applied AI, you will define and execute Plaid's external AI strategy for developers and Plaid's customers. You will ensure Plaid is easy to use within AI-native applications, agent workflows, and AI coding environments. You will build developer-facing AI capabilities, shape ecosystem integrations, and drive AI-attributed growth.

Responsibilities

• Define and ship Plaid's AI-ready developer MCP.
• Build a CLI optimized for agent and LLM invocation.
• Improve AI-readability and usability of Plaid documentation and SDKs.
• Design lightweight hobbyist permissioning infrastructure.
• Partner with Go-To-Market to size AI-native opportunities.
• Launch ecosystem integrations and AI platform partnerships.
• Define metrics and measure AI-attributed developer growth.
• Influence long-term AI platform strategy at Plaid.

Qualifications

• 5+ years of product management experience.
• Experience with AI platforms, LLMs, or developer AI tooling.
• Experience building developer-facing products (APIs, SDKs, platform tooling).
• Strong technical fluency and ability to work with engineers on platform architecture.
• Track record of shipping 0>1 initiatives.

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.

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As part of the Solutions Architecture team, we work with some of the most exciting computing hardware and software technologies including the latest breakthroughs in machine learning and data science. A Solutions Architect is the first line of technical expertise between NVIDIA and our customers so you will engage directly with developers, researchers, and data scientists with some of NVIDIA's most strategic technology customers as well as work directly with business and engineering teams on product strategy.

What you will be doing:

• Working with Cloud Service Providers to develop and demonstrate solutions based on NVIDIA's ML/DL and data science software and hardware technologies

• Build and deploy AI/ML solutions at scale using NVIDIA's AI software on cloud-based GPU platforms.

• Build custom PoCs for solution that address customer's critical business needs applying NVIDIA hardware and software technology

• Partner with Sales Account Managers or Developer Relations Managers to identify and secure new business opportunities for NVIDIA products and solutions for ML/DL and other software solutions

• Prepare and deliver technical content to customers including presentations about purpose-built solutions, workshops about NVIDIA products and solutions, etc.

• Conduct regular technical customer meetings for project/product roadmap, feature discussions, and intro to new technologies. Establish close technical ties to the customer to facilitate rapid resolution of customer issues

What we need to see:

• 3+ years of Solutions Engineering (or similar Sales Engineering roles) or equivalent experience

• 3+ years of work-related experience in Deep Learning and Machine Learning, including deep learning frameworks TensorFlow or PyTorch, GPU, and CUDA experience extremely helpful.

• BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Statistics, Physics, or other Engineering fields or equivalent experience.

• Established track record of deploying solutions in cloud computing environments including AWS, GCP, or Azure

• Knowledge of DevOps/ML Ops technologies such as Docker/containers, Kubernetes, data center deployments

• Ability to use at least one scripting language (i.e., Python)

• Good programming and debugging skills

• Ability to communicate your ideas/code clearly through documents, presentation etc.

Ways to stand out from the crowd:

• AWS, GCP or Azure Professional Solution Architect Certification.

• Hands-on experience with NVIDIA GPUs and SDKs (e.g. CUDA, RAPIDS, Triton etc.)

• System-level experience specifically GPU-based systems

• Experience with Deep Learning at scale

• Familiarity with parallel programming and distributed computing platforms

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You'll play a key role in supporting and managing the sales process from a technical and onboarding perspective within our Sales & Business Development team. Your primary responsibilities will include:

Pre-Sales & Solution Engineering

• Provide technical support throughout the sales cycle, including discovery sessions, product demonstrations, proof of concepts, and trial environments.
• Lead responses to RFPs, RFIs, and RFQs, and deliver compelling technical presentations tailored to customer needs.
• Assist customers with SDK implementations and showcase Helpshift's capabilities through demo applications and custom use cases.

Implementation & Onboarding

• Manage the technical onboarding process end-to-end—from trial setup to go-live—ensuring a seamless and successful customer experience.
• Collaborate with the Adoption and Professional Services teams to design customized workflows and integrations.
• Monitor implementation KPIs to drive early value realization and reduce time-to-productivity for customers.

Customer Success & Enablement

• Maintain high levels of customer satisfaction by managing expectations, addressing technical concerns, and ensuring smooth deployments.
• Act as a product expert in Helpshift's administrative and AI tool suite, including bots and automation features critical to customer support operations.
• Work cross-functionally with Account Management, Operations, and Customer Success to ensure a unified customer journey and maximize retention.

Content & Process Optimization

• Create and maintain internal and external technical documentation, sales enablement materials, and best practices specifically tailored for the Japanese market.
• Identify and implement process improvements in the technical sales cycle that reduce friction and shorten sales timelines.
• Contribute to training programs, knowledge bases, and documentation that enhance internal team efficiency and customer education.

Requirements

• 5+ years of experience in technical sales, product management, implementation, or technical account management roles, preferably in the SaaS, mobile app, or cloud technology space
• Strong understanding of SDKs, APIs, and modern cloud computing platforms
• Demonstrated experience managing the end-to-end onboarding process—from discovery to go-live—with both enterprise and SMB clients
• Bachelor's degree in Computer Science, Information Systems, or a related technical field (or equivalent experience)
• Hands-on implementation experience, with a focus on CRM platforms, user experience (UX) design, and customer-facing applications
• Excellent written and verbal communication skills in both Japanese and English, with the ability to communicate technical concepts to varied audiences
• Comfortable responding to RFPs, RFIs, and RFQs, and delivering client-facing technical presentations
• Experience working in cross-functional teams, collaborating with sales, customer success, and product teams to drive customer outcomes
• Strong documentation and process optimization skills, with the ability to develop best practices and technical sales materials for both internal and external use
• Proficiency in tools such as Google Workspace, Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint
• Willingness to travel within Japan to support client engagements and on-site implementations

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Responsibilities:

• Develop Infrastructure-as-Code using Terraform, CDK, or Pulumi
• Develop CI/CD pipelines for Cloud Deployments
• Develop custom automation using Lambda Functions or Azure functions
• Manage code repositories and perform peer code reviews
• Maintain code hygiene and write test cases for solutions
• Mentor and train junior engineers in your pod
• Work side-by-side with customers to design, diagram, and document complex integrations
• Establish partnerships and strategic relationships with contacts at our biggest brands
• Analyse and audit existing Helpshift implementations to make improvements
• Become an expert at using Helpshift's administrative tools
• Work collaboratively with Account Managers, Customer Success Managers, and Sales teams
• Continually optimise the overall development process

Requirements:

• 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales, or solution engineering
• Proven experience translating ambiguous customer requirements into actionable technical solutions
• Proficiency with Python, Go, C#, Node.js, or Powershell
• Proficiency with deploying cloud solutions on AWS or Azure
• Familiarity with technical SaaS concepts such as SDKs, APIs, and cloud computing
• Exceptional organisational skills and a project management mindset
• Understanding of Object-Oriented Programming concepts
• Excellent communication skills and ability to lead meetings with customer executives and analysts
• Proficiency in G-Suite and ability to perform data analysis tasks
• Curiosity about complex systems and natural problem-solving skills

Benefits:

• Hybrid setup
• Worker's insurance
• Paid Time Offs
• Other employee benefits to be discussed by our Talent Acquisition team in Pune

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Responsibilities: Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi Developing CI/CD pipelines for Cloud Deployments Developing custom automation (Lambda Functions/ Azure functions) Efficient with programming languages (Python, JavaScript, bash, powershell, C#) Managing code repositories and performing peer code reviews Ability to maintain the code hygiene and writing test cases for the solutions Mentoring and training implementation engineers Assist with proof of concepts for strategic and enterprise customers Work side-by-side with customers to design, build, and deploy complex integrations Establish partnerships and strategic relationships with contacts at our biggest brands Time management is critical and should be able to manage multiple tasks/projects simultaneously Analyse and audit existing Helpshift implementations for the purpose of making improvements Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions Work collaboratively with Account Manager, Customer Success Managers, Operations teams, and Sales to ensure customers’ overall success with the product Occasional travel to client site or other offices (up to 25%)

Requirements: Minimum of 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management Proven experience translating ambiguous customer requirements into actionable technical solutions Proficient with any of: Python, Go, C#, Node.js, Powershell Proficient with deploying cloud solutions on AWS or Azure (preferred) Familiar with technical SaaS concepts such as SDKs, APIs and cloud computing Exceptionally organized and a project manager at heart Understanding of Object-Oriented Programming concepts Value performing tasks as efficiently as possible and dislike seeing mistakes repeated Excellent communication skills and are comfortable leading meetings with customer executives and analysts alike Proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel Curious about complex systems and a natural problem solver Build rapport with customers as a consultative seller Visual Storytelling – Use visual narratives to share a lot of information in a short amount of time Experience with Kubernetes and containerization technologies in cloud environments a plus Working EST/PST hours

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Responsibilities:

• Understand no code automation concepts and CI/CD pipelines for Cloud Deployments
• Develop no code automation / Logic Apps (Lambda Functions/ Azure functions)
• Understand programming languages such as Python, JavaScript, bash, powershell, C#
• Managing code repositories and performing peer code reviews
• Ability to maintain the code hygiene and writing test cases for the solutions
• Assist with proof of concepts for strategic and enterprise customers
• Work side-by-side with our technical account managers to design, build, and deploy complex integrations for our customers
• Establish partnerships and strategic relationships with contacts at our biggest brands
• Time management is critical and should be able to manage multiple tasks/projects simultaneously
• Analyze and audit existing Helpshift implementations for the purpose of making improvements
• Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
• Work collaboratively with Account Managers, Technical Account Managers, Customer Success Managers, and Sales to ensure customers’ overall success with the product
• Collaborate with project managers to ensure sprint planning is completed on time and project deliverables are trackable in JIRA
• Continually optimize the overall implementation processes with improvements to documentation, trainings, demos and other customer-facing content

Requirements:

• You have a minimum of 4 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management
• You are proficient with any of: Python, Go, C#, Node.js, Powershell
• You are proficient with deploying cloud solutions on AWS or Azure (preferred)
• You are familiar with technical SaaS concepts such as SDKs, APIs and cloud computing
• You are exceptionally organized and a project manager at heart
• You value performing tasks as efficiently as possible and you dislike seeing mistakes repeated
• You have excellent communication skills and are comfortable leading meetings with customer executives and analysts alike
• You are proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel
• You are curious about complex systems and a natural problem solver
• Bonus points for previous experience in a support role or call centre Benefits:
• Hybrid setup
• Worker's insurance
• Paid Time Offs
• Other employee benefits to be discussed by our Talent Acquisition team in Pune Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status

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About the Team

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

About the Role

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar.

Responsibilities

Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences.

Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities.

Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security.

Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives.

Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI.

Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis

Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale.

Define and document authentication patterns and requirements for AI-powered, agential flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services.

Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly.

Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot.

Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones.

Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.

Qualifications

Required Qualifications:

Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

<_Preferred Qualifications:_>

Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience integrating with Microsoft Account, and familiarity with consumer identity features.

Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web).

Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls.

Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads.

Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams.

Salary

#MicrosoftAI Software Engineering IC6 – The typical base pay range for this role across the U.S. is USD $163,000 – $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 – $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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About the Team

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

About the Role

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar.

Responsibilities

Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences.

Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities.

Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security.

Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives.

Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI.

Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis

Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale.

Define and document authentication patterns and requirements for AI-powered, agential flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services.

Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly.

Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot.

Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones.

Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.

Qualifications

Required Qualifications:

Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred Qualifications:

Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience integrating with Microsoft Account, and familiarity with consumer identity features.

Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web).

Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls.

Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads.

Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams.

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About the Team

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

About the Role

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar.

Responsibilities

Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences.

Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities.

Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security.

Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives.

Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI.

Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis

Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale.

Define and document authentication patterns and requirements for AI-powered, agential flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services.

Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly.

Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot.

Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones.

Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.

Qualifications

Required Qualifications:

Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred Qualifications:

Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience integrating with Microsoft Account, and familiarity with consumer identity features.

Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web).

Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls.

Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads.

Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams.

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Responsibilities

• Design, build, and ship features for a consumer Windows application with a strong focus on usability, performance, reliability, and accessibility.
• Develop high-quality, maintainable, and well-tested code using modern Windows frameworks and tooling.
• Collaborate with Product, Design, and Data partners to translate customer needs into technical solutions.
• Participate in architecture and design reviews, contributing to decisions around scalability, responsiveness, and long-term maintainability.
• Instrument features with telemetry, analyze usage and reliability signals, and iterate based on data and customer feedback.
• Debug and resolve issues across the stack, including live-site and customer-reported problems.
• Contribute to engineering excellence through code reviews, test coverage, CI/CD practices, and operational readiness.

Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Experience building and shipping production-quality applications or services.
• Solid understanding of data structures, algorithms, and object-oriented design.
• Experience working collaboratively in a team environment with clear communication and ownership.

Preferred Qualifications

• Experience building Windows applications using WinUI, WPF, UWP, or Windows SDKs.
• Familiarity with performance optimization, memory management, and responsiveness in desktop applications.
• Experience with telemetry, experimentation, and feature flighting in consumer products.
• Exposure to accessibility (a11y) standards and inclusive design principles.
• Experience with CI/CD pipelines, automated testing, and live-site monitoring.

What Success Looks Like

• Delivers polished, reliable features that improve customer satisfaction and engagement.
• Writes clean, testable code and proactively raises quality and maintainability bar.
• Demonstrates strong ownership—from design through deployment and support.
• Uses data and customer feedback to guide decisions and continuous improvement.
• Grows technical depth while positively influencing team engineering practices.

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As the founding leader of Applied AI Solutions Architecture in Korea, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across Korean enterprises and digital-first organisations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

Responsibilities:

• Build and manage the foundational team of Applied AI professionals in Seoul (Solutions Architects and Product Engineers) providing both technical guidance and career development

• Set goals and reviews for your team, promoting growth and output

• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution

• Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for Korean enterprise customers

• Contribute to thought leadership through conference presentations, webinars, and technical content creation

• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products

• Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organisation to drive business outcomes

• Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships

• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products

• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities

• Stay current with emerging AI/ML trends and competitive landscape in the Korean enterprise tech sector

You may be a good fit if you have:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role

• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams

• Native or business-level fluency in Korean and professional proficiency in English

• Experience working with Korean enterprise customers and understanding local business culture and decision-making processes

• Experience with the unique technical requirements and technical procurement process of enterprise tech companies

• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases

• Have an organisational mindset and enjoy building foundational teams in a relatively unstructured environment

• Have excellent communication, collaboration, and coaching abilities

• Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry

• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams

• Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general

• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems

• Make ambiguous problems clear and identify core principles that can translate across scenarios

• Have a passion for making powerful technology safe and societally beneficial

• Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks

• Stay up-to-date and informed by taking an active interest in emerging research and industry trends

• Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies

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You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

You'll be responsible for leading & growing the EMEA Applied AI, Solutions Architect team. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships.

In collaboration with the Sales, Product, and Engineering teams, you'll help enterprise tech partners incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.

Responsibilities:

• Manage and mentor a team of Applied AI, Solutions Architect providing both technical guidance and career development
• Set goals and reviews for your team, promoting growth and output
• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
• Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for Digital Native enterprise customers
• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
• Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
• Travel occasionally to customer sites for executive-level sessions, technical workshops, and building relationships
• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities for tech-forward use cases
• Contribute to thought leadership through conference presentations, webinars, and technical content creation
• Stay current with emerging AI/ML trends and competitive landscape in the enterprise tech sector

You may be a good fit if you have:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams
• 3+ years of product management experience
• Have experience working with and selling to Digital Native focused customers (Vertical Enterprise SaaS, Horizontal Enterprise SaaS, Consumer Technology Companies, PaaS, etc.)
• Experience with the unique technical requirements and technical procurement process of enterprise tech companies
• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
• Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
• Have excellent communication, collaboration, and coaching abilities
• Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
• Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
• Make ambiguous problems clear and identify core principles that can translate across scenarios
• Have a passion for making powerful technology safe and societally beneficial
• Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
• Stay up-to-date and informed by taking an active interest in emerging research and industry trends
• Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies

The annual compensation range for this role is £325,000 - £390,000GBP.

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About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform.

This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide institutions toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization.

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.

• Conduct technical enablement and configuration sessions across our broad product portfolio.

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points.

• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning.

• Build strong relationships with provosts, CIOs, IT leaders, academic, and technical stakeholders and help align institutional goals with OpenAI capabilities.

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs.

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes.

• Guide value realization through student, faculty, and institutional outcomes such as engagement, research productivity, operational efficiency, and learning impact, supported by baselines and reporting.

• Facilitate workshops for faculty, staff, and administrators on use case design, adoption best practices, champion building, and institution-wide enablement.

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business.

• Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work.

• Experience working with education institutions is preferred but not necessary.

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage.

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies.

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges.

• Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure.

• Enjoy being a thought partner for executive-level stakeholders while also diving deep with technical teams.

• Operate with high ownership and can manage fast decision-making, context switching, and dynamic customer needs.

• Have a strong record of driving technical deployments with hands-on customer work and owning impactful adoption and value for large institutions with complex environments and multiple stakeholders.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

Tokyo, Japan

Employment Type

Full time

Department

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

● Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

● Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

● Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

● Identify and validate use cases by embedding with customer teams to understand workflows and pain points

● Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

● Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

● Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

● Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

● Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

● Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

● Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

● Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

● 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

● Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behaviour, limitations, technical trade-offs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage

● Understanding and familiarity with coding languages like Python or JavaScript, and comfort with REST APIs, SDKs, automation, CI/CD, containers, and cloud platforms

● Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies

● Can show a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders

● Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges

● Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure

● Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams

● Operate with high ownership and can manage fast decision-making, context switching, and dynamic customer needs

● Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

São Paulo

Employment Type

Full time

Department

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

This role is based in São Paulo (office 3x a week) and we provide relocation support to new employees.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation.

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them.

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points.

• Lead account-level coordination across multiple work streams, including new product activation, change management, and customer rollout and deployment planning.

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities.

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs.

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes.

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting.

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement.

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business.

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work.

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behaviour, limitations, technical trade-offs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage.

• Understanding and familiarity with coding languages like Python or JavaScript, and comfort with REST APIs, SDKs, automation, CI/CD, containers, and cloud platforms.

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies.

• Can show a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders.

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges.

• Have excellent project and program management instincts and can lead multi-work stream initiatives with clarity and structure.

• Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams.

• Operate with high ownership and can manage fast decision-making, context switching, and dynamic customer needs.

• Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of human endeavour.

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About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

• Deep, hands-on operational knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behaviour, limitations, techn

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AI Success Engineer - NYC

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $162K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

This role is based in NYC (office 3x a week) and we provide relocation support to new employees.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors,

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $162K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and co

XML job scraping automation by YubHub

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.

This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Conduct technical enablement and configuration sessions across our broad product portfolio

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, or deep technical enterprise adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges

• Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure

• Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams

• Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs

• Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.

This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Conduct technical enablement and configuration sessions across our broad product portfolio

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, or deep technical enterprise adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges

• Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure

• Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams

• Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs

• Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.

This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

This role can be based in Delhi, Mumbai, or Bengaluru.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Conduct technical enablement and configuration sessions across our broad product portfolio

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering, and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges

• Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure

• Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams

• Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs

• Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

Remote - US

Employment Type

Full time

Location Type

Remote

Department

Compensation

• $162K – $230K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain mo

XML job scraping automation by YubHub

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

About the Role

The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.

This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Conduct technical enablement and configuration sessions across our broad product portfolio

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges

• Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure

• Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams

• Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs

• Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

About the Team

OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.

About the Role

We’re seeking a Networking Operating System Firmware Engineer to help bootstrap and scale the switching layer of our AI supercomputers. In this role, you’ll build and maintain custom SONiC NOS images from scratch, working across the Linux kernel, switch ASIC SAI/SDKs, platform drivers, control-plane services, and orchestration layers.

You will validate, configure, and optimize switch platforms used across our high-bandwidth cluster fabric, ensuring performance, reliability, availability, and seamless integration with fleet automation. You’ll collaborate with hardware and systems teams and guide vendors to meet stringent technical expectations.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Design, develop, and maintain custom SONiC NOS images for large-scale bleeding-edge AI fabrics.

• Integrate and configure Linux kernel components, device drivers, switch ASIC SDKs, and SAI layers.

• Bring up new switch platforms (thermal/fan control, power monitoring, transceiver management, watchdogs, OSFP CMIS, LEDs, CPLDs, etc.).

• Extend and customize SONiC services for routing, telemetry, control-plane state, and distributed automation.

• Work with hardware teams to validate ASIC configurations, link bring-up, SerDes tuning, buffer profiles, and performance baselines.

• Evaluate switch silicon SDK releases, track vendor deliverables, and define platform requirements with vendors and ASIC partners.

• Debug complex issues spanning kernel, platform drivers, SONiC dockers, routing agents, orchestration services, hardware signals, and network topology.

• Integrate switches into fleet-wide monitoring, remote diagnostics, telemetry pipelines, and automated lifecycle workflows.

• Develop robust CI/build pipelines for reproducible NOS builds and controlled rollout across the fleet.

• Support factory bring-up and qualification all the way through mass deployment.

• Collaborate, architect, implement, and deploy novel networking protocols and technologies to achieve maximum performance and reliability at AI factory scale.

You might thrive in this role if you:

• Proven experience working with SONiC or comparable NOS stacks (FBOSS, Cumulus Linux, Arista EOS, Junos PFE-level integration, etc.).

• Experience with updating OpenConfig gNMI interfaces and YANG data models.

• Strong background in Linux kernel, network device drivers, and low-level OS internals.

• Experience integrating Broadcom / Marvell / NVIDIA / Intel ASIC SDKs and SAI implementations.

• Proficiency in C, C++ and Python; familiarity with Rust/Go is a plus.

• Deep understanding of L2/L3 forwarding, ECMP, RoCE, BGP, QoS, PFC, buffer tuning, and telemetry.

• Hands-on experience with hardware platform bring-up and board-level debugging.

• Familiarity with CI/CD pipelines, distributed config/state management, and large-scale automation.

• Strong cross-functional problem solving in high-performance, distributed environments.

• Ability to lead teams to deliver a project end to end.

XML job scraping automation by YubHub

Full-Stack Engineer, ChatGPT Ecosystem (Apps Platform & SDK)

Location

San Francisco; New York City; Seattle

Employment Type

Full time

Location Type

Hybrid

Department

Applied AI

Compensation

• $185K – $490K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Ecosystem is one of our major bets this year to turn ChatGPT into a true super-assistant. We’re building the platform that millions of developers (and eventually end-users) will use to make ChatGPT infinitely more useful—through powerful tooling, SDKs, and platform capabilities that enable an ecosystem of ChatGPT Apps.

About the Role

We’re looking for a Full Stack Software Engineer who enjoys blending front-end and back-end work to ship end-to-end features on the ChatGPT Apps platform and SDK. You’ll partner closely with Product, Security, Trust & Safety, Research, and other engineers to deliver high-quality developer experiences and expand what ChatGPT Apps can do.

What You’ll Do

• Build and ship mission-critical features in the ChatGPT Apps SDK and broader platform.

• Collaborate with Product Management, Security, Trust & Safety, Research, and Engineering to design and deliver developer-first experiences.

• Own features end-to-end: from early design and technical direction through implementation, launch, and iteration.

• Build scalable services and APIs, and develop polished UI surfaces that support publishing, discovery, and app capabilities.

• Help set enduring technical direction—shipping foundations that become new product areas over time.

• Contribute to team best practices in testing, architecture, and overall SDLC quality.

You Might Thrive Here If You

• You’re a true full-stack engineer—comfortable moving between frontend and backend to deliver complete features (React/Python are a bonus, not required).

• You’ve built developer tools or platforms (SDKs, integrations like Slack apps, open source libraries, or experience at developer-tooling companies).

• You’re product-oriented and enjoy collaborating with cross-functional partners to shape great user/developer experiences.

• You like shipping quickly without compromising quality, security, or performance.

• You’re excited to build foundational platform capabilities that will scale with a rapidly growing ecosystem.

XML job scraping automation by YubHub

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Applied AI

Compensation

• $293K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI’s mission is to make AGI beneficial for all of humanity and our mission is successful only if AGI drives _real_ _benefits_ across all industries in the world. Our goal in B2B applications is to enable this mission by helping businesses, enterprises & governments redefine how they operate to empower people and accelerate economic growth.

We build and operate the products that bring our cutting-edge research to millions of companies and developers worldwide. We power the OpenAI API and the Enterprise products that empower people around the world to do their jobs better and more efficiently. Our teams span product engineering, backend infrastructure, and safety, working together to ensure that OpenAI’s technology is delivered with reliability, security, and a world-class user experience.

About the Role

We are looking for an experienced engineering manager to lead our API Experience team. This team is responsible for building out and crafting an exceptional development experience for our API developers. You will be owning the API documentation, SDKs, account experience, and overall development experience that millions of developers use to build on top of OpenAI models – everyone from hobbyist developers to Fortune 500 companies. You will also collaborate closely with research teams to bring the latest cutting-edge models to our API.

In this role, you will:

• Manage and build out a diverse team of high performing full-stack engineers.

• Build an API product that developers love to use.

• Set technical direction for building robust and scalable API products for end developers.

• Collaborate closely with a broad set of stakeholders, including product, design, go-to-market, and other engineering teams.

• Coach and nurture engineers to accelerate their growth and learning.

Requirements

You might thrive in this role if you:

• Have 8+ years of experience in software engineering, including 5+ years of experience in engineering management

• Have prior experience building out external facing API products at consumer internet scale

• Take pride in building and operating scalable, reliable products and systems

• Care deeply about diversity, equity, and inclusion, and have a track record of building inclusive teams

• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done

• Have the ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Microsoft AI (MAI) are looking for a talented MTS - Developer Evangelist at their Redmond office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technology. You'll work directly with leadership to shape the company's direction in the AI market.

About the Role

As a Developer Evangelist, you'll serve as the connective tissue between platform engineering and product teams, translating technical capabilities into developer-friendly experiences and feedback into actionable improvements. You will work closely with platform architects and engineers to simplify AI application-building and create repeatable patterns for building AI products across Microsoft. Work hands-on to improve and refine our libraries and the developer experience as a whole.

Accountabilities

• Create technical content (tutorials, sample apps, blog posts, videos) that demonstrates real-world uses and best practices for the company’s platform or APIs.
• Organize and deliver live presentations, workshops, webinars, and internal events to drive awareness and practical adoption.

The Candidate we're looking for

Experience:

• 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.

Technical skills:

• Hands-on coding experience API design and consumption (REST, GraphQL).
• Building and publishing SDKs and client libraries.
• Sample app architecture and full-stack demo construction.

Personal attributes:

• Public speaking and stage presence.
• Technical storytelling and narrative construction.

Benefits

• Competitive salary.
• Health and wellbeing benefits.
• Professional development opportunities.
• Financial benefits (bonus, equity, pension, etc.).
• Cultural perks (team events, office amenities, etc.).

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Microsoft AI are looking for a talented Senior Software Engineer at their Hyderabad office. This role sits at the heart of building and evolving a high-quality consumer-facing Windows application used by millions of users. You will work across the full product lifecycle (design, development, experimentation, and production) partnering closely with Product Managers, Designers, and Data Science teams to deliver intuitive, performant, and reliable Windows experiences.

About the Role

We are looking for a Senior Software Engineer to build and evolve a high-quality consumer-facing Windows application used by millions of users. You will work across the full product lifecycle (design, development, experimentation, and production) partnering closely with Product Managers, Designers, and Data Science teams to deliver intuitive, performant, and reliable Windows experiences. This role emphasizes strong engineering fundamentals, customer empathy, and ownership of end-to-end feature delivery in a fast-moving consumer environment.

Accountabilities

• Design, build, and ship features for a consumer Windows application with a strong focus on usability, performance, reliability, and accessibility.
• Develop high-quality, maintainable, and well-tested code using modern Windows frameworks and tooling.

The Candidate we're looking for

Experience:

• Bachelor’s Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Technical skills:

• Strong experience with system design, including requirements analysis, architecture decisions, and trade-off evaluation for production applications.
• Solid understanding of data structures, algorithms, and object-oriented design.

Personal attributes:

• Experience working collaboratively in a team environment with clear communication and ownership.

Benefits

• Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
• As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

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What you'll do

• Serve as the dedicated technical partner for strategic API Platform customers, guiding them through architecture design, integration, and optimization.
• Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed.
• Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation.
• Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability.
• Capture and synthesize customer feedback to improve API features, SDKs, and developer experience.

What you need

• 5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience.
• Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency.
• Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments.
• Excellent communicator who can work with both developer teams and non-technical stakeholders.
• Bachelor's degree in Computer Science or equivalent hands-on experience.

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What you'll do

• Guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems.
• Analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 7+ years of Customer Success, Strategic Account Management, or Enterprise Partnership roles, supporting complex B2B SaaS, Developer Tools, or AI/ML products, with at least 3-5 years in a senior/strategic role.
• Demonstrated experience managing large, complex enterprise accounts with a proven track record of driving NRR and retention.

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What you'll do

This role will administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.

• Responsibility 1: Analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

• Responsibility 2: Own commercial outcomes across a defined set of accounts.

What you need

• Required skill 1: 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Nordics region.

• Required skill 2: Fluent in Swedish and English.

• Required skill 3: Familiarity and experience with building and deploying AI agents.

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What you'll do

You will administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems. You will analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

What you need

• 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Nordics region
• Fluent in French and English
• Familiarity and experience with building and deploying AI agents
• Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs

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What you'll do

You will administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems. You will analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

What you need

• 1-3 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products

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What you'll do

You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 3-5 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Middle East region

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