Senior Community Events Marketing Manager · Intercom

Sat, 25 Apr 2026 20:39:38 GMT
Marketing

Intercom · San Francisco, California · $143,100 - $177,375 · hybrid

Job Title: Senior Community Events Marketing Manager

About the Opportunity:

Building in-person communities where people can learn, discuss and connect with peers on the topic of AI Agents is critical to raising awareness of AI Agents and accelerating adoption. To help educate the market, we will run inspiring Fin Meetups in major cities in the US.

Your Role:

As the Senior Community Events Marketing Manager, you'll be at the heart of our community marketing strategy. This is a brand new role, that you will play a key part in shaping. You will be the lynchpin for our meetups, partnering with R&D, Marketing, our technical partners and customers to plan, promote and deliver regular meetups and events in the US.

Key Responsibilities:

Own Fin Meetups and events that support our Community strategy.

Identify opportunities to connect in-person events with our online Community strategy.

Own all aspects of event management including partner coordination, venue selection, AV production, signage, logistics, onsite requirements, vendors and budget.

Collaborate with marketing teams to leverage other assets for events.

Develop brand-focused metrics to demonstrate the impact of your events.

Evaluate new opportunities, such as a community-hosted meetup program and Fin Meetups at external events.

Requirements:

5+ years of events marketing experience at a technology company, preferably in a community-oriented role.

Independent project driver who delights in organizing and executing with high attention to detail.

A generalist who is willing to apply themselves to any area to ensure success, and enjoys converting ambiguous opportunities into clear impact.

AI-first marketer who already uses AI wherever possible to help evolve their function.

Strong stakeholder management skills, comfortable setting expectations and keeping teams on track.

A clear and proactive communicator who can concisely craft messages to internal and external stakeholders, including presenting to leadership teams.

Understand brand awareness metrics, and can demonstrate the impact of your events.

You understand the AI market and the topics customer service and product leaders are interested in.

Experience with Salesforce, Marketo and Intercom is a bonus.

**Benefits:*

Competitive salary and meaningful equity

Comprehensive medical, dental, and vision coverage

Regular compensation reviews - great work is rewarded!

Flexible paid time off policy

Paid Parental Leave Program

401k plan & match

In-office bicycle storage

Fun events for Intercomrades, friends, and family!

Salary Range:

$143,100 - $177,375

Required Skills:

Events marketing

Community strategy

Event management

Brand-focused metrics

Stakeholder management

Communication

AI market

Salesforce

Marketo

Intercom

Preferred Skills:

AI-first marketing

Generalist skills

Project management

Budgeting

Logistics

Vendor management