This role combines category ownership with operational execution. The Category Manager will be responsible for growing revenue, improving margin, and maintaining healthy inventory performance while managing day-to-day backend merchandising, pricing, promotions, and catalog accuracy across our D2C platforms.

We are looking for someone who understands how eCommerce businesses operate end-to-end, and is comfortable navigating backend systems, managing day-to-day execution, and testing new ideas to capture incremental sales beyond traditional promotional tactics.

This role will initially focus on the Components category. As the individual builds expertise and demonstrates strong performance, there will be opportunity to take on additional product categories and expanded ownership within the D2C business.

Key Responsibilities

Category Performance & Growth

• Own revenue, margin, and inventory performance for the Components category across all global D2C storefronts.
• Analyze performance trends and implement pricing, merchandising, and promotional adjustments to drive continuous improvement.
• Identify and execute growth opportunities beyond standard discounting, including bundling, cross-sell, and assortment optimization strategies.

eCommerce Execution & Backend Operations

• Manage day-to-day backend operations, including product setup, pricing updates, promotions, catalog accuracy, and category merchandising updates (product placement, featured assortments, promotional visibility).
• Adapt quickly to evolving ecommerce systems, tools, and workflows, contributing to process improvements as needed.

Forecasting & Inventory Collaboration

• Provide sales input and performance insights to Planning to support accurate SKU-level forecasting.
• Monitor sell-through and inventory positions, proactively identifying risks and recommending corrective actions to protect revenue and margin.

Cross-Functional Collaboration

• Collaborate with Channel Marketing and Go-To-Market teams to support product launches and campaigns.
• Partner with internal teams to enhance the overall D2C customer experience.

Qualifications

• 4–6 years of experience in eCommerce, digital merchandising, D2C operations, or category management.
• Strong understanding of D2C business operations from catalog management through performance optimization.
• Experience working within ecommerce platforms and backend systems (e.g., Shopify, Magento, Salesforce Commerce Cloud, or similar).
• Comfortable operating in a fast-moving, evolving e-commerce environment.
• Data-driven decision maker with the ability to translate insights into action.
• Commercial mindset with a willingness to test and iterate new ideas.
• Knowledge of PC hardware or computer peripherals preferred.
• Exposure to emerging ecommerce or social commerce platforms (e.g., TikTok Shop).

• BS/BA in Business, Marketing, Economics, or related field preferred.

Compensation

For roles based at our headquarters in Milpitas, CA: The starting base pay for this position is $90,000,$120,000 USD annually. Actual compensation will depend on professional background, experience, location, business needs, and market demand. This pay range is subject to change and may be modified in the future.

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In this role, you’ll be involved in the day-to-day operations of a global e-commerce business. You will play a key part in running our online store and supporting the launch of new initiatives. Your main responsibilities will include:

• Coordinating product launches and managing the product lifecycle on steelseries.com
• Monitoring order flow and inventory levels to ensure a smooth customer experience
• Managing promotional activities (on-site campaigns, discount codes, employee purchase programs, etc.)
• Monitoring, analysing, and reporting on marketing and sales activities
• Providing general support and maintenance of our e-commerce store in close collaboration with colleagues across functions

To thrive in this role, we imagine you recognise yourself in the following:

• Bachelor’s degree in Online Marketing, E-commerce, Business Administration, or a similar field
• Around 3–4 years of experience in a similar role (including internships or student assistant positions)
• Experience with Contentful (or a comparable content management system) and hands-on online shop merchandising, including planning, configuring, and optimising product and content placements to drive commercial performance
• Knowledge of Salesforce Commerce Cloud (SFCC) or a similar e-commerce platform is a plus
• Preferably some familiarity with the consumer electronics industry
• Solid skills in Microsoft Office, especially Excel
• Strong attention to detail, with an analytical and task-oriented mindset
• Very good written and spoken English; additional languages are a plus

Our offer includes a competitive pay, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan. We also offer an environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices.

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This role combines category ownership with operational execution. The Category Manager will be responsible for growing revenue, improving margin, and maintaining healthy inventory performance while managing day-to-day backend merchandising, pricing, promotions, and catalog accuracy across our D2C platforms.

We are looking for someone who understands how eCommerce businesses operate end-to-end, and is comfortable navigating backend systems, managing day-to-day execution, and testing new ideas to capture incremental sales beyond traditional promotional tactics.

This role will initially focus on the Components category. As the individual builds expertise and demonstrates strong performance, there will be opportunity to take on additional product categories and expanded ownership within the D2C business.

Key Responsibilities

Category Performance & Growth

• Own revenue, margin, and inventory performance for the Components category across all global D2C storefronts.
• Analyze performance trends and implement pricing, merchandising, and promotional adjustments to drive continuous improvement.
• Identify and execute growth opportunities beyond standard discounting, including bundling, cross-sell, and assortment optimization strategies.

eCommerce Execution & Backend Operations

• Manage day-to-day backend operations, including product setup, pricing updates, promotions, catalog accuracy, and category merchandising updates (product placement, featured assortments, promotional visibility).
• Adapt quickly to evolving ecommerce systems, tools, and workflows, contributing to process improvements as needed.

Forecasting & Inventory Collaboration

• Provide sales input and performance insights to Planning to support accurate SKU-level forecasting.
• Monitor sell-through and inventory positions, proactively identifying risks and recommending corrective actions to protect revenue and margin.

Cross-Functional Collaboration

• Collaborate with Channel Marketing and Go-To-Market teams to support product launches and campaigns.
• Partner with internal teams to enhance the overall D2C customer experience.

Qualifications

• 4–6 years of experience in eCommerce, digital merchandising, D2C operations, or category management.
• Strong understanding of D2C business operations from catalog management through performance optimization.
• Experience working within ecommerce platforms and backend systems (e.g., Shopify, Magento, Salesforce Commerce Cloud, or similar).
• Comfortable operating in a fast-moving, evolving e-commerce environment.
• Data-driven decision maker with the ability to translate insights into action.
• Commercial mindset with a willingness to test and iterate new ideas.
• Knowledge of PC hardware or computer peripherals preferred.
• Exposure to emerging ecommerce or social commerce platforms (e.g., TikTok Shop).

• BS/BA in Business, Marketing, Economics, or related field preferred.

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As a Partner Solutions Architect, you will lead the technical engagement across Constructor’s partner ecosystem, including System Integrators (SIs) and Technology / Independent Software Vendor (ISV) partners. You will work at the intersection of partnerships, product, and go-to-market, ensuring our partners are equipped to successfully position, integrate, and deliver Constructor’s platform.

This is a high-impact builder role. You will help define how Constructor works with partners technically: creating integration standards, developing enablement programs, and supporting partner-led deals. This role focuses on scaling technical success through partners, not just direct deal support.

You will serve as the technical liaison to our partners, ensuring alignment with Constructor’s product and engineering standards. You'll define how we engage technically with partners, create the playbooks, lead the solutioning, and set the standard for what a great Constructor integration looks like.

Key Responsibilities:

Partner Technical Solutioning & Pre-Sales Solutioning

• Lead technical discovery and solution design for partner-led opportunities
• Collaborate with SIs and ISVs to design scalable integration architectures (APIs, ecommerce platforms, PIM, CMS, data pipelines)
• Serve as the primary technical advisor in joint partner-customer engagements
• Support and guide partners in building Proof Schedules (lightweight POCs) and tailored demos
• Build and present compelling custom technical demonstrations and integration blueprints tailored to partner-led opportunities.
• Assist in RFP/RFI responses in collaboration with partners and internal teams
• Troubleshoot and triage APIs, SDKs, and integration patterns

Partner Enablement & Technical GTM

• Design and deliver technical enablement programs for partners in conjunction with partner success managers across all Constructor solutions and integration points.
• Create scalable assets: reference architectures, integration guides, demo environments, and certification materials
• Collaborate with Partnerships leadership to develop joint go-to-market playbooks
• Translate Constructor’s product capabilities into partner-ready technical narratives
• Enable partners to independently position and implement Constructor without heavy internal reliance

Integration Leadership & Quality

• Define and uphold best practices and standards for partner-built integrations
• Support onboarding of new partners with hands-on technical guidance
• Review and validate partner implementations to ensure performance, scalability, and quality
• Identify opportunities to build accelerators, reusable components, and tooling to reduce time-to-value

Cross-Functional Collaboration

• Act as the bridge between partners and internal teams (Product, Engineering, Sales, Sales Engineering, Customer Success)
• Surface partner feedback to influence product roadmap and integration strategy
• Collaborate with Sales Engineering to ensure consistency across direct and partner channels
• Contribute to internal enablement, documentation, and best practices

Market & Ecosystem Engagement

• Stay current on ecommerce trends, composable architecture, and AI/ML advancements
• Represent Constructor in partner meetings, field events, and industry engagements
• Build strong relationships with partner technical stakeholders (architects, engineers, delivery teams)

What Success Looks Like

• Partners can confidently position, implement, and scale Constructor independently
• Integration architectures are clear, repeatable, and aligned with Constructor best practices
• Partner-led deals progress efficiently with minimal technical friction
• Enablement programs drive measurable increases in partner-sourced pipeline and delivery quality
• Product and Engineering receive actionable, structured partner feedback
• Strong qualitative and quantitative feedback from partners, prospects, and internal stakeholders

Working Style

• Comfortable operating in a remote, distributed, and highly cross-functional environment
• Able to manage multiple partner engagements and priorities simultaneously
• A builder mindset that is proactive in creating structure in ambiguous environments
• Highly collaborative with a strong sense of ownership and autonomy
• Commercially aware and aligned with revenue and partner growth goals

Requirements

• 4+ years in Solutions Engineering, Partner Engineering, or Technical Pre-Sales roles
• Experience working with or alongside SI or ISV partner ecosystems
• Strong experience designing SaaS or API-based integrations
• Familiarity with modern ecommerce platforms and architectures (e.g., Shopify, Salesforce Commerce Cloud, commercetools, SAP, headless/composable)
• Experience supporting Proof of Concept/pilot programs

Technical Skills

• Deep hands-on experience with API-first platforms and comfortable working directly with REST APIs, JSON data structures, webhook frameworks, and SDK integration patterns
• Working knowledge of JavaScript (Node.js preferred) or similar scripting language
• Ability to troubleshoot APIs and integration workflows
• Experience building demo prototypes or lightweight integrations

Core Capabilities

• Exceptional communicator; able to translate complex technical concepts into clear business value
• Strong consultative discovery and problem-solving skills
• Ability to engage both technical stakeholders and executive audiences
• Skilled listener with high curiosity and empathy for partner and customer challenges
• Ability to balance technical depth with strategic thinking

Preferred Requirements

• Experience in enterprise ecommerce or retail technology environments
• Familiarity with AI/ML-driven SaaS platforms
• Experience building partner enablement programs or certification frameworks
• Experience working with cloud-native or composable architectures
• Multilingual capabilities (Portuguese, Spanish)

Benefits

• Unlimited vacation time
• Competitive compensation package including stock options
• Fully remote team
• Work from home stipend
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees
• Work with smart people who will help you grow and make a meaningful impact

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status

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This role represents the highest level of hands-on technical leadership within the delivery organisation, requiring deep platform expertise, strong architectural judgment, and consistent execution in complex, enterprise, B2B environments.

Key responsibilities include:

• Leading end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support
• Serving as the technical authority for Manufacturing Cloud implementations, ensuring scalable forecasting, agreements, and revenue visibility solutions
• Owning code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines
• Remaining hands-on with Apex, Lightning Web Components (LWC), Flows, integrations, and complex business logic
• Driving proactive production support by troubleshooting issues, performing root-cause analysis, and implementing long-term fixes
• Partnering with Product Owners and business stakeholders to deliver agreed scope, timelines, and measurable business outcomes
• Providing technical mentorship through code reviews, design guidance, and best-practice coaching without formal people management responsibility
• Identifying technical risks, performance bottlenecks, and integration challenges early and leading resolution efforts
• Supporting estimation, sprint planning, release readiness, and post-release stabilisation activities

To be successful in this role, you will need to have:

• Mandatory hands-on experience with Salesforce Manufacturing Cloud in a production B2B environment
• 6-7+ years of progressive Salesforce experience with deep expertise in Sales Cloud and Service Cloud
• Proven experience operating as a Development Lead or Technical Lead while remaining hands-on
• Strong Salesforce development expertise including Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows
• Demonstrated experience supporting and stabilising production Salesforce environments, including incident resolution and root-cause analysis
• Strong understanding of Salesforce data model, security architecture, governor limits, and performance optimisation
• Experience designing and supporting integrations using REST/SOAP APIs and middleware such as MuleSoft
• Experience delivering Experience Cloud solutions for partners or customers in a B2B context
• Nice to have experience with Salesforce Commerce Cloud (B2B or B2C) and end-to-end commerce flows
• Nice to have exposure to Salesforce CRM Analytics / Reporting / CX analytics tools
• Strong analytical skills with the ability to break down complex business problems into scalable technical solutions
• Excellent written and verbal communication skills with the ability to clearly explain technical concepts to non-technical stakeholders
• Ability to influence technical direction, drive standards, and mentor peers without formal authority
• Experience working in Agile/Scrum delivery models with CI/CD pipelines (GitHub, Gearset, Copado, or similar)
• Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience

Competencies desired include:

• Strong ownership mindset with accountability for delivery quality and production stability
• Customer-centric thinking with a focus on CX outcomes in B2B environments
• Excellent problem-solving and analytical thinking abilities
• Clear, confident communicator capable of engaging business, product, and technical stakeholders
• Ability to remain calm and decisive when addressing production issues or delivery risks
• Comfort operating in a fast-paced, global delivery and support environment
• Bias toward action, continuous improvement, and engineering excellence

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