We are seeking a Deal Strategy & Operations Manager on the East Coast to serve as a senior individual contributor and strategic partner on our Commercial Strategy & Operations team. This role owns the strategy and execution of Cresta’s most complex, non-standard enterprise deals, acting as the quarterback from quote to close.
\nReporting to Lauren Jungers, Sr. Director of Commercial Strategy & Operations, this role works closely with Sales leadership, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting Cresta’s long-term business interests.
\nThis is an individual contributor role (no direct people management).
\nDeal Strategy & Execution Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience Own approval workflows and act as escalation owner from first quote through final signature Translate deal data, discount trends, and outcomes into actionable insights Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy Ensure deal structures align with revenue recognition principles and company financial goals
\nProcess & Systems Modernization Drive end-to-end improvements across the quote-to-cash lifecycle Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements Lead UAT and rollout of new deal processes and tooling Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives Standardize and document workflows to enable speed and scale
\nEnablement & Advisory Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy Contribute to and maintain a self-service Deal Strategy Playbook
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