Accountabilities: Develop and demonstrate strong knowledge of clinical disease states and treatment guidelines. Effectively communicate product information to healthcare professionals to influence prescribing behavior. Execute call plans and Brand Strategy by translating data to actionable insights. Build and maintain working relationships with healthcare professionals. Drive portfolio demand performance through meaningful customer interactions leveraging multiple channels, such as digital platforms and face-to-face engagements to reach the customers. Demonstrate openness to new ideas and seek innovative approaches to sales and customer engagement.

Essential Skills/Experience: Bachelor's Degree 2+ years of demonstrated Sales or Commercial experience or a combination of: pharmaceutical, healthcare, scientific, clinical, institutional or related industry experience A valid driver's license and safe driving record

Essential Skills and Capabilities: Customer Engagement: Demonstrated commitment to improving patient outcomes through effective engagement with healthcare professionals. Advanced Sales Techniques: Experience with advanced sales techniques and strategies tailored to specialty care markets. Clinical Acumen: Strong understanding of clinical trial data and the ability to communicate complex scientific information clearly. Business Acumen: Ability to conduct detailed market analysis and leverage insights for strategic planning.

Desirable Skills/Experience: Therapeutic area experience, specialization in clinical setting, and sales experience

Our inclusive team draws on diverse backgrounds, skills, and experiences to create innovative solutions that make a difference. Join us in making a meaningful impact on patients' lives by applying today!

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Key Responsibilities:

• Build, lead, and scale a team of 6-8 BDRs across EMEA markets including SEU, NEU, and DACH.
• Develop and execute region-specific prospecting strategies that account for local market dynamics, cultural nuances, and competitive landscapes across diverse European markets
• Support all sales segments (Startups, Commercial, Enterprise) with agility to shift resources based on regional opportunities
• Partner with regional AEs and sales leadership to align pipeline generation with territory plans and revenue targets
• Establish KPIs and tracking mechanisms that account for regional differences while maintaining global consistency
• Create localized training programs and enablement materials that resonate with diverse European business cultures
• Build and maintain relationships with regional marketing teams to optimize lead quality and campaign effectiveness
• Own regional Pipeline Reviews with sales leadership covering market-specific insights and growth opportunities
• Navigate complex hiring and employment regulations across multiple European countries, partnering with HR and Legal
• Coach and develop BDRs on region-specific prospecting techniques and career progression

Qualifications:

• 3-6 years of experience managing sales development or inside sales teams in EMEA
• Proven track record of growing and scaling teams across multiple European countries/offices
• Experience managing distributed teams across different time zones and cultures within EMEA
• Strong understanding of business practices, sales cycles, and decision-making processes in key EMEA markets
• Experience adapting global sales processes for European markets while maintaining consistency
• Strong analytical skills with ability to identify and act on regional market opportunities
• Experience with Salesforce and sales technology stack
• Excellent communication skills with ability to operate effectively across European cultures
• Bachelor's degree or equivalent work experience

Preferred Experience:

• Experience at US-headquartered technology companies expanding in EMEA
• Background in AI/ML, cloud infrastructure, or developer platforms
• Track record of building BDR/SDR functions from scratch in new European markets
• Experience managing both velocity (Startup/Commercial) and strategic (Enterprise) sales motions
• Fluency in German, French, Spanish or other major European languages
• Network of talent for BDR hiring across EMEA markets

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Your responsibilities will include:

• Meeting or exceeding quota while fostering strong customer relationships
• Articulating the value of GitLab to our Commercial prospects and customers in the US Eastern region
• Taking ownership of and acting as the CEO for the book of business in your territory
• Documenting the buying criteria & process, next steps & owners
• Building a strong pipeline through a healthy cadence of prospecting activity
• Prospecting and closing new business to expand your territory
• Ensuring adoption of our solutions and doing your best to avoid churn and contraction
• Working and collaborating with our Partner ecosystem to drive new business and value for our customers
• Creating an accurate forecast for each quarter against your plan/budget
• Driving attendance to our events, which you will be part of to further network with current and prospective customers
• Contributing to root cause analyses on wins/losses
• Communicating lessons learned to the team, including account managers, the marketing team, and the technical team
• Contributing to documenting improvements in our sales handbook
• Collaborating with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
• Being the voice of the customer by contributing product ideas to our public issue tracker
• Mastering MEDPICC and Command of the Message on all opportunities

To be successful in this role, you will need to have:

• A true desire to see customers benefit from the investment they make with GitLab
• Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
• Interest in GitLab, and open source software
• Ability to leverage established relationships and proven sales techniques for success
• Effective communicator, strong interpersonal skills
• Motivated, driven and results oriented
• Excellent negotiation, presentation and closing skills
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values
• Ability to travel regularly to meet with customers in person and comply with the company’s travel policy

The base salary range for this role is $79,900-$141,000 USD per year, depending on location and experience. This role is eligible for incentive pay targeted at up to 100% of the offered base salary. We offer a comprehensive benefits package, including health insurance, flexible paid time off, and equity compensation.

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Key Responsibilities:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation.
• Consistently deliver ARR revenue targets to support 40% YOY growth – dedication to the number and to deadlines.
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings.
• Land, adopt, expand, and deepen sales opportunities with Enterprise accounts in your Region.
• Explore the full spectrum of relationships and business possibilities across the client’s entire org chart.
• Become known as a thought-leader in Okta’s platform.
• Expand relationships and orchestrate complex deals across more diverse business stakeholders.
• Holistically embrace, access, and utilize the channel/alliances to identify and open new, uncharted opportunities.
• Work as a team for the most efficient use and deployment of resources. Provide timely and insightful input back to other corporate functions.
• Position Okta at both the functional and “business value” level with target stakeholders.
• Champion Okta to prospective clients at sales presentations, site visits and product demonstrations
• Build effective working partnerships with your Okta colleagues (channel partners, sales engineering, business value management, customer first and many more globally) with humility and enthusiasm.

Requirements:

• 8+ years of a consistent track record of employment with direct field sales experience developing net new logos selling enterprise cloud software to enterprise companies.
• Previous experience utilizing partners, channels, and alliances to sell more successfully and overachieve your quota.
• Sold a similar complex solution software and have experience in any of the following: enterprise cloud software or infrastructure management, application development and management, security, business applications, and/or analytics.
• Measurable track record in new business development and over achieving sales targets.
• Experience in selling complex enterprise software solutions and ability to adapt in high growth, fast-growing, and changing environments and can adapt quickly.
• Experience in successfully selling during market creation phase.
• Proven track record of successfully closing six figure software cloud deals with prospects and customers in the defined territory.
• Experience in the “C” suite, strong executive presence and polish, and excellent listening skills.
• Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDIC and Challenger methodologies is a plus.
• Bachelor's degree; MBA a plus or equivalent experience.

The OTE range for this position for candidates located in the San Francisco Bay area is between $260,000-$390,000 USD.

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dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. As of February 2025, we've surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers.

As a Solutions Architect (SA), your role is to help prospects understand the value that dbt Cloud can bring to their organisation. You'll lead technical discussions with prospective customers, uncover their data challenges, and demonstrate how dbt Cloud can meet their needs through live demos and technical workshops.

Internally, you'll contribute to building and refining our processes and playbooks, while acting as the voice of the customer to ensure we continue developing products that solve real problems and delight our users.

Responsibilities

• Spend the majority of your time on pre-sales opportunities to understand customer use cases and identify the value dbt Cloud can bring to their organisation

• Consult with potential customers to uncover their data challenges and highlight how dbt Cloud can alleviate pain points and support their goals

• Own the demonstration of technical and business impact by delivering tailored demos of dbt Cloud and providing expert guidance

• Collaborate closely with Account Executives, building strong, trust-based relationships and offering strategic input throughout the deal process

• Maintain ongoing relationships with technical stakeholders within your accounts

• Partner with internal teams to improve how we work together, represent the voice of the customer in product discussions, and contribute to cross-functional initiatives

• Participate in our knowledge-sharing loop by helping improve team processes, refining assets, and enabling others through collaboration

• Create and deliver external-facing content through live events, blog posts, recorded tutorials, or other educational resources

Requirements

• 4+ years of experience as a data practitioner or consultant in data operations or analytics

• Strong technical foundation, with a solid understanding of modern data warehousing architectures, the modern data stack, and proficiency in SQL

• Prior experience with dbt is preferred; bonus points for dbt certification

• Experience working asynchronously as part of a partially remote, distributed team

• High degree of comfort presenting to diverse stakeholders or audiences, ideally in an externally facing role

• Ability to operate effectively in ambiguous, fast-paced environments and think on your feet during customer conversations

• Desire to be a strong team player,both within the SA team as we evolve our ways of working, and in daily collaboration with Account Executives as part of a deal team

• Openness to travel; we value the power of in-person relationship building, both internally and externally, and expect willingness to travel to events as needed

Preferred Qualifications

• Basic python competency and advanced SQL knowledge

• Proven experience in a pre-sales tech role

• Experience with traditional ETL tooling

Benefits

• Unlimited vacation time with a culture that actively encourages time off

• 401k plan with 3% guaranteed company contribution

• Comprehensive healthcare coverage

• Generous paid parental leave

• Flexible stipends for:

• Health & Wellness

• Home Office Setup

• Cell Phone & Internet

• Learning & Development

• Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab's total rewards during your interview process.

OTE Range (Select Locations)

$145,000-$172,000 USD

OTE Range

$142,000-$202,000 USD

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You will work closely with Product, Marketing, and Pricing to bring real customer signals into decisions and help the company learn quickly what resonates, what converts, and what customers will pay for. This role often operates as a specialist overlay into existing Intercom customer accounts.

Key responsibilities include owning the full sales cycle for Sales Agent, running discovery with Sales, RevOps, and Marketing leaders, designing and managing structured evaluations, building and refining how we sell this product, and providing structured feedback to Product, Marketing, and Pricing.

The ideal candidate will have proven experience running full cycle SaaS sales processes from discovery through close, demonstrated ability to sell a new or evolving product, experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas, and strong consultative selling and discovery skills.

Benefits include competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, flexible paid time off policy, paid Parental Leave Program, 401k plan & match, in-office bicycle storage, fun events for Intercomrades, friends, and family, unlimited access to Claude Code and best-in-class AI tools, experimentation & building is encouraged & celebrated.

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You will also own the talent development framework to recruit, hire, onboard, and train top Sales Development talent of today to transform them into the Databricks AEs of tomorrow. You will lead and transform a high-performing Sales Development team, driving strategic pipeline generation, establishing cross-functional collaboration, and positioning our sales development function as a key new account activation and revenue acceleration engine.

The Impact You Will Have:

• Lead, build, develop, and scale a high-performance Sales Development (BDR) team that prospects to support the net new account activation of greenfield accounts and the pipeline generation/revenue expansion of customer accounts in Databricks' Enterprise segments
• Drive and deliver results aligned with comprehensive Sales Development strategy and business objectives
• Develop and implement innovative pipeline generation approaches that leverage data intelligence and market insights
• Establish cross-functional partnerships with Sales, Marketing, Field Engineering, Partner, Sales Programs and Sales Strategy/Ops leadership to create integrated go-to-market strategies
• Leverage advanced analytics to optimize Sales Development team performance, productivity, and effectiveness
• Work closely with Sales, Demand Generation, and Marketing leadership to ensure the success of campaigns, while providing constructive input to develop new campaigns.

What We Look For:

• 3-4+ years of experience in second line management, hiring, training, coaching and developing Managers
• Proven track record of building and scaling high-performing sales development teams in complex, matrixed organizational structures (in SaaS or other technology environments)
• Experience building and scaling a top performing team by recruiting and developing Business Development Representatives (BDRs)
• Experience building scalable business processes at a high-growth, fast paced environment ideally using AI/agents aligned with overall Company GTM
• Metrics- and data-driven, with a history of performing above team quota.
• Deep expertise in building and scaling enterprise sales development methodologies and pipeline generation strategies
• Demonstrated success in developing and implementing data-driven sales enablement programs
• Exceptional leadership skills with ability to inspire, coach, and develop sales talent
• Advanced proficiency with sales technology stack, including Salesforce, Outreach, and other advanced sales intelligence platforms
• Strong strategic planning and execution capabilities
• Ability to travel extensively throughout the US, Canada or LatAm

Leadership Capabilities:

• Strategic vision for sales development's role in driving revenue growth
• Ability to translate complex business strategies into actionable plans
• Ability to lead through change management
• Exceptional problem solving, process and critical thinking, communication and interpersonal skills
• Proven ability to lead through influence and collaboration
• Data-driven decision-making approach with strong analytical capabilities

Pay Range Transparency:

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

For more information regarding which range your location is in visit our page here.

Zone 2 Pay Range $146,600-$201,500 USD

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This role operates as a specialist overlay into existing Intercom customer accounts. You will work closely with Product, Marketing, and Pricing to bring real customer signals into decisions and help the company learn quickly what resonates, what converts, and what customers will pay for.

Key responsibilities include:

• Owning the full sales cycle for Sales Agent, from first conversation through evaluation, executive alignment, and close
• Running discovery with Sales, RevOps, and Marketing leaders to understand their inbound motion, define success, and quantify impact
• Designing and managing structured evaluations with your Solutions Engineer partner to prove measurable outcomes and create conviction
• Building and refining how we sell this product, including messaging, objection handling, competitive narratives, evaluation frameworks, and ROI proof points
• Partnering with core Relationship Managers to identify high-fit accounts, coordinate outreach, and keep account engagement disciplined and low-friction
• Providing structured feedback to Product, Marketing, and Pricing based on patterns across deals, including feature gaps, objections, and willingness to pay signals
• Helping define and improve sales process and operating cadence as we learn, including what we measure and what constitutes a qualified opportunity

Requirements:

• Proven experience running full cycle SaaS sales processes from discovery through close
• Demonstrated ability to sell a new or evolving product where positioning, ROI narrative, and evaluation plan are still being refined
• Experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas
• Strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders
• Comfort running structured evaluations and coordinating technical and commercial workstreams with Solutions Engineers and cross-functional partners
• Ability to synthesize customer feedback into clear product insights and messaging recommendations
• High ownership and adaptability in fast-moving environments

Bonus skills and attributes:

• Experience selling within sales tech or martech ecosystems
• Experience in a startup, scale-up, or new product line environment where you contributed to early go-to-market learning
• Familiarity selling AI-enabled products or automation tools
• Experience operating in an overlay or specialist model alongside account owners

Benefits:

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed

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In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform.

You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. You'll report to the Director of New Business Sales and contribute to GitLab's revenue trajectory and position in a dynamic market.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs

Requirements include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

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You'll focus on building relationships with C-level and senior technical buyers at high-growth companies, managing the full sales cycle from first outreach to close, and creating your own pipeline through consistent, high-quality prospecting.

In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform.

You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. You'll report to the Director of New Business Sales and contribute to GitLab's revenue trajectory and position in a dynamic market.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs
• Applying GitLab's sales methodologies, including MEDDPICC and Command of the Message, to qualify pipeline, support healthy deal progress, and maintain predictable forecasting

Key qualifications include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

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In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform. You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts for the Netherlands market
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs

Requirements include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills
• Language skills in Dutch

The New Business team is responsible for driving net-new logo acquisition and expanding GitLab's presence in untapped markets. Operating like a startup within GitLab, the team is made up of New Business Account Executives partnered with a dedicated SDR pod and supported by Sales Engineering, Marketing, and Customer Success, collaborating asynchronously across multiple regions and time zones.

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This role requires a leader who thrives in fast-paced environments and can build repeatable, scalable processes for velocity-driven pipeline development.

Key responsibilities include building, leading, and scaling a team of BDRs, driving high-velocity pipeline generation, establishing and tracking KPIs, partnering with AEs, creating streamlined training programs, implementing and optimizing sales technology stack, owning pipeline reviews, building a culture of urgency, experimentation, and continuous improvement, and coaching and developing BDRs.

Qualifications include 2-4 years of experience managing BDR/SDR teams, preferably in high-growth SaaS or technology companies, a proven track record of building and scaling velocity-focused sales development teams, experience managing teams prospecting into Startup or Commercial/SMB market segments, strong analytical skills, experience with Salesforce, HubSpot, Outreach/Salesloft, and sales analytics tools, and excellent communication and leadership skills.

Preferred qualifications include experience at companies with PLG (product-led growth) or developer-focused go-to-market motions, experience selling an API product, background managing teams that handle high amounts of leads per day per rep, and track record of BDRs successfully transitioning to AE roles under your leadership.

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About the Role:

As the manager of the Industries Solutions Architect team within Applied AI at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go-to-market organisation. Our Industries customers include Fortune 500 companies within verticals like financial services, healthcare life sciences, and retail.

Responsibilities:

• Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development.
• Set goals for your team in collaboration with sales and other parts of the organisation that establish baseline expectations for performance.
• Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution.
• Partner closely with Industries sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases.
• Work with cross-functional teams like product and engineering to ensure Anthropic prioritises customer feedback or resolves blockers to adoption.
• Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
• Contribute to thought leadership through conference presentations, webinars, and technical content creation.
• Stay current with emerging AI/ML trends and the competitive landscape.

Requirements:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role.
• 3+ years of technical pre-sales management experience.
• Have sold complex technical products to Fortune 500 companies, especially in verticals like financial services, healthcare life sciences, and retail.
• Have deep technical proficiency with enterprise AI use cases, API integrations, and LLM deployments.
• Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments.
• Have excellent communication, collaboration, and coaching abilities.
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies.
• Have at least a high level familiarity with the architecture and operation of LLMs.
• Have a passion for making powerful technology safe and societally beneficial.
• Stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.

Preferred Qualifications:

• Enterprise pre-sales leadership at scale: 5+ years leading solution architect teams through hypergrowth (ideally 10 to 50+ people), with direct experience managing senior individual contributors and developing junior talent in complex enterprise software sales environments.
• AI Technical Depth + Executive Engagement: Hands-on experience with AI platforms and enterprise integration patterns, combined with proven track record engaging C-level stakeholders in $10M+ technical evaluations and enterprise sales cycles.
• Multi-Segment GTM Experience: Demonstrated success adapting technical approaches across customer segments (commercial to Fortune 100).

Salary: The annual compensation range for this role is $270,000-$345,000 USD.

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Head of Solutions Architects, Applied AI (Korea)

About Anthropic

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. The company is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

As the founding leader of Applied AI Solutions Architecture in Korea, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across Korean enterprises and digital-first organisations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

Responsibilities

• Build and manage the foundational team of Applied AI professionals in Seoul (Solutions Architects and Product Engineers) providing both technical guidance and career development
• Set goals and reviews for your team, promoting growth and output
• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
• Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for Korean enterprise customers
• Contribute to thought leadership through conference presentations, webinars, and technical content creation
• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
• Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organisation to drive business outcomes
• Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships
• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
• Stay current with emerging AI/ML trends and competitive landscape in the Korean enterprise tech sector

Requirements

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams
• Native or business-level fluency in Korean and professional proficiency in English
• Experience working with Korean enterprise customers and understanding local business culture and decision-making processes
• Experience with the unique technical requirements and technical procurement process of enterprise tech companies
• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
• Have an organisational mindset and enjoy building foundational teams in a relatively unstructured environment
• Have excellent communication, collaboration, and coaching abilities
• Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
• Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
• Make ambiguous problems clear and identify core principles that can translate across scenarios
• Have a passion for making powerful technology safe and societally beneficial
• Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
• Stay up-to-date and informed by taking an active interest in emerging research and industry trends
• Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies

Benefits

• Competitive salary and benefits package
• Opportunity to work with a talented and diverse team
• Professional development and growth opportunities
• Flexible work arrangements

How to Apply

If you're interested in this opportunity, please submit your resume and a cover letter explaining why you're a great fit for this role. We can't wait to hear from you!

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You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

Responsibilities:

• Hire, manage and mentor a team of Applied AI Architects for Northern Europe, providing both technical guidance and career development
• Set goals and reviews for your team, promoting growth and output
• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, architecture reviews, technical champion building, technical adoption workshops and POC execution
• Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption across all industry verticals
• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates customer ROI from Anthropic products
• Develop scalable technical engagement frameworks and reusable assets tailored for all non-tech sectors, including Financial Services & Insurance, Healthcare, Telco, Retail and others.

You may be a good fit if you have:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams
• Experience working with and selling to large enterprise customers across multiple verticals
• Demonstrated ability to navigate and articulate complex technical, organisational and regulatory requirements of large enterprises, in particular in regulated industries (e.g FSI, Healthcare & Life Sciences)
• A proven knowledge of the Northern European market and its local specificities (regulatory, cultural, technical…)
• Experience framing and delivering enterprise AI use cases (productivity, workflow transformation) and/or scoping large enterprise adoption programs
• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
• Demonstrated ability to build scalable, repeatable processes and frameworks that work across diverse customer segments
• An organisational mindset and enjoy building foundational teams in a relatively unstructured environment
• Excellent communication, collaboration, and coaching abilities
• Comfort dealing with highly uncertain, ambiguous, and fast-moving environments
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
• High-level familiarity with the architecture and operation of LLM and/or ML in general
• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
• Ability to make ambiguous problems clear and identify core principles that can translate across scenarios
• A passion for making powerful technology safe and societally beneficial
• Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks
• A track record of staying current with emerging AI research and industry trends or similar.

Strong candidates may also have:

• 10+ years technical experience
• 5+ years managing AI technical teams in hypergrowth (ideally from 10 to 50+)
• Previous experience leading solutions architect or pre-sales teams through rapid growth
• Proven experience and understanding across all key non-tech industry verticals, in particular the regulated industries: Financial Services, Insurance, Healthcare, Life Sciences, Telco, Retail, Consumer Goods, Manufacturing, Oil & Gas, etc.
• In addition to English, native or fluency in a Northern European language
• Demonstrated experience in defining and delivering enterprise AI use cases in regulated industries: e.g, Banking, Insurance, Healthcare and Life sciences
• Track record of building technical playbooks and assets that scale across diverse customer segments
• Understanding of both digital-native technical requirements (API integration, developer experience) and traditional enterprise needs (security, compliance, change management)
• Background at enterprise AI software or API-first companies serving large enterprise customers
• Proven experience building a Northern European AI team

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As we scale quickly and bring on new reps, you will lead and develop a team of 8 to 10 quota-carrying AEs and coach them to drive real outcomes like deposit capture, card spend, and ongoing product adoption.

Responsibilities

• Lead a team of 8 to 10 full-cycle AEs through rapid growth and multiple ramp cohorts.
• Set the weekly plan for your team and keep everyone focused on the highest impact work.
• Provide daily coaching and build a culture of high standards, trust, and accountability.
• Run strong 1:1s, call coaching, and deal reviews that lead to clear behavior change in discovery, messaging, objections, and next steps.
• Set clear standards for what good looks like at Mercury across discovery, qualification, deal strategy, and follow-through.
• Strengthen pipeline creation habits across inbound and outbound. Coach AE self-prospecting while keeping tight alignment with SDRs.
• Keep deals moving by driving clear next steps, mutual action plans, and dates so deals do not stall.
• Coach beyond the close. Help reps win accounts that activate into deposit capture, spend, and ongoing product usage.
• Use reporting to track pipeline health, conversion rates, and leading indicators, then turn insights into practical coaching plans.
• Step in when needed to unblock progress, including deal support, momentum resets, and cross-functional coordination.
• Partner with Sales Leadership to set team strategy and build better workflows and tooling as we scale.
• Hire, onboard, and ramp new AEs. Set clear expectations early and coach to consistent execution.

Requirements

• 7+ years of sales experience with a consistent track record of hitting targets.
• 3+ years of people management experience leading quota-carrying AEs.
• Demonstrated success developing talent through hands-on coaching (call coaching, deal reviews, 1:1s, clear standards).
• Strong operational discipline and comfort using data and reporting to guide coaching and execution.
• Comfortable with sales tech like Salesforce and Salesloft (or similar).
• A bachelor’s degree or equivalent practical experience.
• Genuine interest in fintech and helping founders and finance teams run better financial operations.
• Experience selling to founders and finance teams (controllers, finance managers, heads of finance) is a plus.

Total Rewards Package

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Target New Hire Base Salary Ranges

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $257,900 - $322,400
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $232,200 - $290,200

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As a Senior Manager - Account Development, you will:

• Lead and develop your team, including coaching and mentoring Account Development Managers through structured 1:1s, call reviews, and account strategy sessions.
• Own your team's performance, driving consistent attainment of expansion goals by tracking pipeline health, conversion rates, and leading indicators.
• Shape strategy and the go-to-market playbook, defining how the team identifies, prioritizes, and engages high-propensity accounts using product-usage data, lifecycle triggers, and predictive scoring.
• Lead cross-functionally, serving as the primary Account Development voice with Product, Marketing, Data, and Revenue Operations.

We're looking for someone who is coachable and growth-oriented, treats coaching like a craft, is curious and practical, has high ownership, is trust-building and direct, disciplined and accountable, comfortable with ambiguity, and collaborative.

The ideal candidate will have 7+ years of experience in Growth Sales, Account Management, or Customer Expansion roles, with a consistent track record of hitting targets. They should also have 3+ years of people management experience leading quota-carrying teams running an upsell, expansion, or account growth motion.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.

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We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom.

The Role

Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality. This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action , someone who can enforce standards, bring structure, and translate strategy into daily execution.

Responsibilities

• Own day-to-day execution on the sales floor
• Drive discipline around activity levels and progression steps, pipeline hygiene and follow-up quality, cadence and sequencing adherence
• Enforce standards such as punctuality, preparedness, and accountability
• Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
• Act as the connective layer between leadership direction and rep execution
• Own cleanliness, accuracy, and reliability of Salesforce / Foundation
• Perform daily pipeline inspections and reporting
• Serve as the Salesforce power user for the Sales organization: CRM configuration, dashboards and reporting, dialers, automation, and tooling
• Simplify, document, and continuously improve sales processes
• Translate sales strategy into operational workflows that scale
• Identify bottlenecks and proactively implement fixes
• Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
• Identify opportunities to automate manual workflows and reduce operational friction
• Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes

What We’re Looking For

• Strong background in B2C high-volume, high-velocity sales environments
• Previous experience managing or operating a fast-paced sales floor
• Proven Salesforce power user (reporting, automation, dashboards)
• Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
• Familiarity with AI applied to sales workflows is a strong plus

Why This Role Matters

This role is foundational to scaling sales without breaking execution. Hiring more reps only works if the system behind them is bulletproof. You’ll help design and run the operating system for a repeatable, high-performing sales org. Your work will directly impact revenue growth, forecasting accuracy, and team performance

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Key Responsibilities: Deliver an exceptional customer experience by applying your expertise in makeup artistry and product knowledge. Drive sales through effective customer engagement, building relationships, and inspiring clients with your passion for beauty. Maintain the highest standards of store presentation and cleanliness. Be a brand ambassador, representing Charlotte Tilbury with enthusiasm and professionalism. Stay updated on product knowledge, beauty trends, and industry insights to inform customers effectively.

Qualifications: Previous experience in a beauty or luxury retail environment is preferred. Passion for makeup and skincare, with an understanding of beauty trends. Excellent communication and interpersonal skills to build relationships with customers. Ability to work in a fast-paced environment, achieving sales objectives while maintaining a positive attitude. Flexible availability, including weekends and holidays.

Benefits: The company culture encourages teamwork, development, and creativity, with a focus on empowering employees to make everyone feel their most beautiful version.

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Key Responsibilities

• Build data-driven lifecycle programs that improve onboarding, engagement, renewal, and cross-sell performance
• Lead campaign planning across digital, email, content, and partner channels with a focus on measurable outcomes
• Collaborate with agency partners to strengthen brand presence, optimize messaging, and improve funnel performance
• Analyze conversion metrics, retention trends, and customer behavior to identify opportunities for optimisation
• Oversee segmentation, targeting, and personalisation strategies to improve marketing efficiency
• Liaison for other new technology projects such as Guidewire and Salesforce innovations
• Leads all operational aspects, content delivery, communications, and strategy for Agent Dashboard and Web content design shop for all new field-facing initiatives such as Agency Vision, Smart Office, Leadership 411, Agent Promotions, FFR
• Develops ROI and coordinates strategies to implement new technologies within the Zone/Territory structure as well as test piloting new technology for Agents and District Managers

Requirements

• 7-9 years of experience in a Marketing/Sales Position focused on Conversion and Retention
• Insurance Experience in P&C (Very desirable) and Life (Very Desirable)
• Open Experience in the Financial Industry, E-commerce
• Full English Fluency

Technical & Business Skills

• Email marketing, lifecycle marketing, marketing automation in all channels
• Data Driven Performance & Optimisation - Advanced
• Data Analytics - Advanced
• Lead Funnel Analytics - Advanced
• Relationship Management – Advanced
• Process Design - Advanced (7+ Years)
• Sales tech & automation mastery - Advanced (7+ Years)
• Demonstrated collaboration, relationship building, and influencing skills.

Benefits

This position comes with a competitive compensation and benefits package, including a competitive salary and performance-based bonuses, comprehensive benefits package, flexible work arrangements, private health insurance, paid time off, and training & development opportunities in partnership with renowned companies.

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This position is responsible for overseeing all R&D related to innovative new projects to increase agency performance, including retail storefront innovation, technology innovation and cross functional projects that integrate business units with agency operations.

Key Responsibilities:

• Build data-driven lifecycle programs that improve onboarding, engagement, renewal, and cross-sell performance
• Lead campaign planning across digital, email, content, and partner channels with a focus on measurable outcomes
• Collaborate with agency partners to strengthen brand presence, optimise messaging, and improve funnel performance
• Analyse conversion metrics, retention trends, and customer behaviour to identify opportunities for optimisation
• Oversee segmentation, targeting, and personalisation strategies to improve marketing efficiency
• Liaison for other new technology projects such as Guidewire and Salesforce innovations.
• Leads all operational aspects, content delivery, communications, and strategy for Agent Dashboard and Web content design shop for all new field facing initiatives such as Agency Vision, Smart Office, Leadership 411, Agent Promotions, FFR.
• Develops ROI and coordinates strategies to implement new technologies within the Zone/Territory structure as well as test piloting new technology for Agents and District Managers.

Requirements:

• 7-9 years of experience in a Marketing/Sales Position focused on Conversion and Retention
• Insurance Experience in P&C (Very desirable) and Life (Very Desirable)
• Open Experience in the Financial Industry, E-commerce
• Full English Fluency

Technical & Business Skills:

• Email marketing, lifecycle marketing, marketing automation in all channels
• Data Driven Performance & Optimisation - Advanced
• Data Analytics - Advanced
• Lead Funnel Analytics - Advanced
• Relationship Management – Advanced
• Process Design - Advanced (7+ Years)
• Sales tech & automation mastery - Advanced (7+ Years)
• Demonstrated collaboration, relationship building and influencing skills.

Benefits:

• A competitive salary and performance-based bonuses
• Comprehensive benefits package
• Flexible work arrangements (remote and/or office-based)
• You will also enjoy a dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Paid Time Off
• Training & Development opportunities in partnership with renowned companies

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Key Responsibilities: • Support the evolving business needs of the exclusive agency force. • Liaison for other new technology projects such as Guidewire and Salesforce innovations. • Leads all operational aspects, content delivery, communications, and strategy for Agent Dashboard and Web content design shop for all new field-facing initiatives such as Agency Vision, Smart Office, Leadership 411, Agent Promotions, FFR. • Develops ROI and coordinates strategies to implement new technologies within the Zone/Territory structure as well as test piloting new technology for Agents and District Managers.

Requirements: • 7-9 years of experience in a Marketing/Sales Position focused on Lead and New Business Generation • Insurance Experience in P&C (Very desirable) and Life (Very Desirable) • Open Experience in the Financial Industry • Full English Fluency

Technical & Business Skills: • CRM Knowledge: Salesforce (PLUS) • Data Driven Performance & Optimization • Data Analytics (Excel, Power BI) • Lead Funnel Analytics • Relationship Management • Process Design • Sales tech & Automation mastery • Demonstrated collaboration, relationship building, and influencing skills. • Understand Data, problem-solving • Business Acumen: RCA

Benefits: This position comes with a competitive compensation and benefits package. • A competitive salary and performance-based bonuses. • Comprehensive benefits package. • Flexible work arrangements (remote and/or office-based). • You will also enjoy a dynamic and inclusive work culture within a globally renowned group. • Private Health Insurance. • Paid Time Off. • Training & Development opportunities in partnership with renowned companies.

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Key Responsibilities

• Support the evolving business needs of the exclusive agency force.
• Liaison for other new technology projects such as Guidewire and Salesforce innovations.
• Leads all operational aspects, content delivery, communications, and strategy for Agent Dashboard and Web content design shop for all new field-facing initiatives such as Agency Vision, Smart Office, Leadership 411, Agent Promotions, FFR.
• Develops ROI and coordinates strategies to implement new technologies within the Zone/Territory structure as well as test piloting new technology for Agents and District Managers.

Requirements

• 7-9 years of experience in a Marketing/Sales Position focused on Lead and New Business Generation
• Insurance Experience in P&C (Very desirable) and Life (Very Desirable)
• Open Experience in the Financial Industry
• Full English Fluency

Technical & Business Skills

• CRM Knowledge: Salesforce (PLUS)
• Data Driven Performance & Optimization
• Data Analytics (Excel, Power BI)
• Lead Funnel Analytics
• Relationship Management
• Process Design
• Sales tech & Automation mastery
• Demonstrated collaboration, relationship building, and influencing skills.
• Understand Data, problem-solving
• Business Acumen: RCA

Benefits

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Flexible work arrangements (remote and/or office-based).
• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
• Private Health Insurance.
• Paid Time Off.
• Training & Development opportunities in partnership with renowned companies.

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Key Responsibilities:

• Build data-driven lifecycle programs that improve onboarding, engagement, renewal, and cross-sell performance
• Lead campaign planning across digital, email, content, and partner channels with a focus on measurable outcomes
• Collaborate with agency partners to strengthen brand presence, optimise messaging, and improve funnel performance
• Analyse conversion metrics, retention trends, and customer behaviour to identify opportunities for optimisation
• Oversee segmentation, targeting, and personalisation strategies to improve marketing efficiency
• Liaison for other new technology projects such as Guidewire and Salesforce innovations
• Leads all operational aspects, content delivery, communications, and strategy for Agent Dashboard and Web content design shop for all new field-facing initiatives such as Agency Vision, Smart Office, Leadership 411, Agent Promotions, FFR
• Develops ROI and coordinates strategies to implement new technologies within the Zone/Territory structure as well as test piloting new technology for Agents and District Managers

Requirements:

• 7-9 years of experience in a Marketing/Sales Position focused on Conversion and Retention
• Insurance Experience in P&C (Very desirable) and Life (Very Desirable)
• Open Experience in the Financial Industry, E-commerce
• Full English Fluency

Technical & Business Skills:

• Email marketing, lifecycle marketing, marketing automation in all channels
• Data Driven Performance & Optimisation - Advanced
• Data Analytics - Advanced
• Lead Funnel Analytics - Advanced
• Relationship Management – Advanced
• Process Design - Advanced (7+ Years)
• Sales tech & automation mastery - Advanced (7+ Years)
• Demonstrated collaboration, relationship building, and influencing skills.

Benefits:

• A competitive salary and performance-based bonuses
• Comprehensive benefits package
• Flexible work arrangements (remote and/or office-based)
• You will also enjoy a dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Paid Time Off
• Training & Development opportunities in partnership with renowned companies

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Role Overview:

As a Sales Development Manager for Startups and Commercial at Anthropic, you will lead a high-velocity BDR team focused on driving pipeline generation for our fastest-moving market segments. You will build and manage a team of 8-12 BDRs who specialize in rapid lead qualification and high-volume outbound prospecting in startup and commercial accounts. This role requires a leader who thrives in fast-paced environments and can build repeatable, scalable processes for velocity-driven pipeline development.

Key Responsibilities:

• Build, lead, and scale a team of 8-12 BDRs focused on Startup and Commercial segments

• Drive high-velocity pipeline generation through optimized inbound lead management and targeted outbound campaigns

• Establish and track KPIs focused on speed-to-lead, conversion rates, and volume metrics

• Partner with Startup and Commercial AEs to ensure tight alignment on ICP, qualification criteria, and handoff processes

• Create streamlined training programs focused on rapid qualification and high-volume prospecting techniques

• Implement and optimize sales technology stack to maximize team efficiency and throughput

• Own Pipeline Reviews with sales leadership covering top-of-funnel health, conversion velocity, and campaign effectiveness

• Build a culture of urgency, experimentation, and continuous improvement

• Coach and develop BDRs on velocity prospecting, quick qualification, and career progression

Qualifications:

• 2-4 years of experience managing BDR/SDR teams, preferably in high-growth SaaS or technology companies

• Proven track record of building and scaling velocity-focused sales development teams

• Experience managing teams prospecting into Startup or Commercial/SMB market segments

• Strong analytical skills with experience using data to optimize team performance and conversion rates

• Experience with Salesforce, HubSpot, Outreach/Salesloft, and sales analytics tools

• Demonstrated ability to build efficient, repeatable processes that scale with volume

• Excellent communication and leadership skills with ability to motivate and develop talent

• Experience in API-first, consumption-based, or usage-based business models preferred

• Bachelor's degree or equivalent work experience

Preferred Experience:

• Experience at companies with PLG (product-led growth) or developer-focused go-to-market motions

• Experience selling an API product

• Background managing teams that handle high amount of leads per day per rep

• Track record of BDRs successfully transitioning to AE roles under your leadership

• Experience building BDR functions in early-stage or Series B-D companies

• Familiarity with AI/ML industry and technical product positioning

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the most impactful research efforts.

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As the founding leader of Applied AI Solutions Architecture in Korea, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across Korean enterprises and digital-first organisations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

Responsibilities:

• Build and manage the foundational team of Applied AI professionals in Seoul (Solutions Architects and Product Engineers) providing both technical guidance and career development

• Set goals and reviews for your team, promoting growth and output

• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution

• Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for Korean enterprise customers

• Contribute to thought leadership through conference presentations, webinars, and technical content creation

• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products

• Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organisation to drive business outcomes

• Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships

• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products

• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities

• Stay current with emerging AI/ML trends and competitive landscape in the Korean enterprise tech sector

You may be a good fit if you have:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role

• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams

• Native or business-level fluency in Korean and professional proficiency in English

• Experience working with Korean enterprise customers and understanding local business culture and decision-making processes

• Experience with the unique technical requirements and technical procurement process of enterprise tech companies

• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases

• Have an organisational mindset and enjoy building foundational teams in a relatively unstructured environment

• Have excellent communication, collaboration, and coaching abilities

• Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry

• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams

• Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general

• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems

• Make ambiguous problems clear and identify core principles that can translate across scenarios

• Have a passion for making powerful technology safe and societally beneficial

• Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks

• Stay up-to-date and informed by taking an active interest in emerging research and industry trends

• Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies

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You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic's products, including Claude for Enterprise, Claude Code, and the API. This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements.

You will hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development. You will set goals for your team in collaboration with sales and other parts of the organisation that establish baseline expectations for performance.

You will act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution. You will partner closely with Industries sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases.

You will work with cross-functional teams like product and engineering to ensure Anthropic prioritises customer feedback or resolves blockers to adoption. You will travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.

You will establish a shared vision for creating solutions that enable beneficial and safe AI in technology products. You will contribute to thought leadership through conference presentations, webinars, and technical content creation. You will stay current with emerging AI/ML trends and the competitive landscape.

You may be a good fit if you have 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role. You will have 3+ years of technical pre-sales management experience. You will have sold complex technical products to Fortune 500 companies, especially in verticals like financial services, healthcare life sciences, and retail.

You will have deep technical proficiency with enterprise AI use cases, API integrations, and LLM deployments. You will thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments. You will have excellent communication, collaboration, and coaching abilities.

You will have strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies. You will have at least a high level familiarity with the architecture and operation of LLMs. You will have a passion for making powerful technology safe and societally beneficial.

You will stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.

Strong candidates may have experience in enterprise pre-sales leadership at scale, AI technical depth, and executive engagement. They may have multi-segment GTM experience and a proven track record adapting technical approaches across customer segments.

The annual compensation range for this role is $270,000 - $345,000 USD.

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As the Manager of the Applied AI Architect team for Northern European Industries at Anthropic, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across our Industries accounts: large enterprises across all non-tech verticals in the UK, Ireland and the Nordics.

You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

Responsibilities

• Hire, manage and mentor a team of Applied AI Architects for Northern Europe, providing both technical guidance and career development
• Set goals and reviews for your team, promoting growth and output
• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, architecture reviews, technical champion building, technical adoption workshops and POC execution
• Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption across all industry verticals
• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates customer ROI from Anthropic products
• Develop scalable technical engagement frameworks and reusable assets tailored for all non-tech sectors, including Financial Services & Insurance, Healthcare, Telco, Retail and others.

You may be a good fit if you have:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams
• Experience working with and selling to large enterprise customers across multiple verticals
• Demonstrated ability to navigate and articulate complex technical, organisational and regulatory requirements of large enterprises, in particular in regulated industries (e.g FSI, Healthcare & Life Sciences)
• A proven knowledge of the Northern European market and its local specificities (regulatory, cultural, technical…)
• Experience framing and delivering enterprise AI use cases (productivity, workflow transformation) and/or scoping large enterprise adoption programs
• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
• Demonstrated ability to build scalable, repeatable processes and frameworks that work across diverse customer segments
• An organisational mindset and enjoy building foundational teams in a relatively unstructured environment
• Excellent communication, collaboration, and coaching abilities
• Comfort dealing with highly uncertain, ambiguous, and fast-moving environments
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
• High-level familiarity with the architecture and operation of LLM and/or ML in general
• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
• Ability to make ambiguous problems clear and identify core principles that can translate across scenarios
• A passion for making powerful technology safe and societally beneficial
• Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks
• A track record of staying current with emerging AI research and industry trends or similar.

Strong candidates may also have:

• 10+ years technical experience
• 5+ years managing AI technic

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Responsibilities:

Industry Strategy & Analysis:

Partner with sales and regional leaders to develop go-to-market strategy, motions, country/region prioritisation and sector focus and strategy. Refine industry-specific go-to-market strategies across key verticals (e.g., Financial Services, Healthcare, Technology, Retail, Manufacturing etc.)

Identify Industry customer needs, pain points etc. and share feedback cross functionally to guide solution building across global teams such as product, engineering, finance, legal etc.

Build and maintain industry-specific value propositions, use cases, and sales playbooks

Drive territory and account segmentation strategies based on industry characteristics and opportunity

Establish industry benchmarks and best practices to guide sales approach and prioritization

Work with Finance on target setting, planning and bottom-up modeling

Go-to-Market Strategy & Execution:

Develop comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions

Drive quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments

Analyse industry-specific sales metrics and pipeline dynamics to develop proactive insights

Partner with Account Executives to evolve sales motions and industry best practices based on vertical nuances

Continuously evaluate market opportunities, competitive positioning, and whitespace within target industries

Cross-Functional Leadership:

Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment

Work with Product teams to communicate industry-specific feature requirements and market feedback

Prepare executive-level materials including industry performance reviews, strategic planning sessions, and board updates

Drive alignment across teams to ensure consistent execution of industry-specific go-to-market strategies

Partner with Marketing on industry-focused campaigns, events, and thought leadership initiatives

Operational Excellence:

Remove operational bottlenecks specific to complex industry sales cycles and compliance requirements

Execute critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management

Optimise sales technology stack and ensure effective adoption of Salesforce and other sales tools

Establish sales process methodology, qualification criteria, and stage definitions for consistent execution

Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

You may be a good fit if you have:

Required qualifications:

10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles

Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets

Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy

Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers

Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams

Track record of building sales capacity models, productivity frameworks, and headcount planning processes

Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools

Proven ability to influence and partner with C-level stakeholders and senior sales leadership

Track record of developing industry-specific frameworks, sales plays, and value propositions

Bachelor's degree in business, economics, or related field

Strong candidates may also have:

Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles

Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries

Track record of scaling sales organisations through 3x+ growth periods in B2B software, including territory expansion and comp plan evolution

MBA or advanced degree

Experience building industry-specific go-to-market motions from scratch

Track record of scaling sales organisations through 3x+ growth periods in B2B software

Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments

Experience with emerging technologies (AI, ML) in enterprise contexts

Management consulting experience with focus on industry strategy or commercial excellence

Deadline to apply: None. Applications will be reviewed on a rolling basis.

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As the Manager of the Applied AI Architect team for DACH Industries at Anthropic, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across our Industries accounts: large enterprises across all non-tech verticals in Germany, Switzerland and Austria.

You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

Responsibilities

• Hire, manage and mentor a team of Applied AI Architects for DACH, providing both technical guidance and career development

• Set goals and reviews for your team, promoting growth and output

• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, architecture reviews, technical champion building, technical adoption workshops and POC execution

• Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption across all industry verticals

• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates customer ROI from Anthropic products

• Develop scalable technical engagement frameworks and reusable assets tailored for all non-tech sectors, including Financial Services & Insurance, Healthcare, Telco, Retail and others.

• Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organisation to drive business outcomes

• Travel to customer sites for executive-level sessions, technical workshops, and building relationships

• Establish a shared vision for creating solutions that enable beneficial and safe AI

• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities

• Contribute to thought leadership through conference presentations, webinars, and technical content creation

• Stay current with emerging AI/ML trends and competitive landscape across all major Industries verticals

You may be a good fit if you have:

• 7+ years of experience as an Solutions Architect, Sales Engineer, or similar pre-sales technical role

• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams

• Experience working with and selling to large enterprise customers across multiple verticals

• Demonstrated ability to navigate and articulate complex technical, organisational and regulatory requirements of large enterprises, in particular in regulated industries (e.g FSI, Healthcare & Life Sciences)

• A proven knowledge of the DACH market and its local specificities (regulatory, cultural, technical…)

• Experience framing and delivering enterprise AI use cases (productivity, workflow transformation) and or scoping large enterprise adoption programs

• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases

• Demonstrated ability to build scalable, repeatable processes and frameworks that work across diverse customer segments

• An organisational mindset and enjoy building foundational teams in a relatively unstructured environment

• Excellent communication, collaboration, and coaching abilities

• Comfort dealing with highly uncertain, ambiguous, and fast-moving environments

• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams

• High-level familiarity with the architecture and operation of LLM and/or ML in general

• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems

• Ability to make ambiguous problems clear and identify core principles that can translate across scenarios

• A passion for making powerful technology safe and societally beneficial

• Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks

• A track record of staying current with emerging AI research and industry trends

Strong candidates may also have:

• 10+ years technical experience

• 5+ years managing AI technical teams in hypergrowth

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Manager, AI Success Engineers - NYC

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $266K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The AI Success Engineering team turns breakthrough AI products into enterprise-scale impact. We partner closely with customers to move from experimentation to real-world transformation, owning adoption, technical readiness, and long-term value realization. The team accelerates delivery in production and shapes how OpenAI’s products drive measurable business outcomes. We work cross-functionally with Sales, Solutions Architecture, Technical Success, and Product to bring frontier AI safely and successfully to market.

About the Role

We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.

AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.

In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.

This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.

In This Role, You Will

• Own the strategy and operating model for the AI Success Engineering team, ensuring alignment with OpenAI’s objectives and customer needs

• Hire, lead, mentor, and develop a high-performing team of AI Success Engineers with strong technical foundations and customer impact

• Oversee successful post-sale adoption of OpenAI products across enterprises, digital-native companies, and high-growth organizations

• Ensure technical readiness and adoption of advanced OpenAI capabilities, partnering closely with customers on real-world use cases

• Represent the voice of the customer to inform product development and commercial strategy

• Establish operating rhythms (e.g., leadership rollups, knowledge-sharing forums, best-practice exchanges) to drive consistency and scalability

• Build scalable programs, playbooks, and operating mechanisms that support long-term customer success

• Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to deliver a unified customer experience

You’ll Thrive in This Role If You

• Have 8+ years of experience leading technical teams, including 3+ years managing post-sales technical roles such as customer engineering, solutions engineering, deployment, or professional services in enterprise SaaS or AI environments

• Have a proven track record scaling technical teams and operating models in high-growth environments

• Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams

• Can engage and influence executive stakeholders within complex, global organizations

• Are a strong communicator who can bridge technical depth and business outcomes

• Have experience with Generative AI (preferred) or adjacent SaaS platforms

• Operate with humility, ownership, and a bias toward action to ensure customer and team success

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we are committed to researching and developing AI in a responsible way.

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Manager, AI Success Engineers - San Francisco

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $266K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The AI Success Engineering team turns breakthrough AI products into enterprise-scale impact. We partner closely with customers to move from experimentation to real-world transformation, owning adoption, technical readiness, and long-term value realization. The team accelerates delivery in production and shapes how OpenAI’s products drive measurable business outcomes. We work cross-functionally with Sales, Solutions Architecture, Technical Success, and Product to bring frontier AI safely and successfully to market.

About the Role

We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.

AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.

In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.

This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.

In This Role, You Will

• Own the strategy and operating model for the AI Success Engineering team, ensuring alignment with OpenAI’s objectives and customer needs

• Hire, lead, mentor, and develop a high-performing team of AI Success Engineers with strong technical foundations and customer impact

• Oversee successful post-sale adoption of OpenAI products across enterprises, digital-native companies, and high-growth organizations

• Ensure technical readiness and adoption of advanced OpenAI capabilities, partnering closely with customers on real-world use cases

• Represent the voice of the customer to inform product development and commercial strategy

• Establish operating rhythms (e.g., leadership rollups, knowledge-sharing forums, best-practice exchanges) to drive consistency and scalability

• Build scalable programs, playbooks, and operating mechanisms that support long-term customer success

• Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to deliver a unified customer experience

You’ll Thrive in This Role If You

• Have 8+ years of experience leading technical teams, including 3+ years managing post-sales technical roles such as customer engineering, solutions engineering, deployment, or professional services in enterprise SaaS or AI environments

• Have a proven track record scaling technical teams and operating models in high-growth environments

• Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams

• Can engage and influence executive stakeholders within complex, global organizations

• Are a strong communicator who can bridge technical depth and business outcomes

• Have experience with Generative AI (preferred) or adjacent SaaS platforms

• Operate with humility, ownership, and a bias toward action to ensure customer and team success

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must ensure that our products are developed and used responsibly.

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What you'll do

You will be responsible for delivering post-sales technical expertise throughout the runset programming, implementation, and ongoing maintenance cycles.

• Managing and providing ICV runset support for key foundry partners, ensuring seamless integration and optimal performance of Synopsys products.
• Delivering post-sales technical expertise throughout the runset programming, implementation, and ongoing maintenance cycles.
• Translating detailed customer installation requirements into actionable solutions, customizing product configurations as needed.
• Collaborating with clients to ensure their needs are fully met and Synopsys solutions function according to specifications.
• Offering pre-sales technical support, contributing to sales efforts by addressing technical queries and demonstrating product capabilities.
• Serving as a subject matter expert in EDA tool products, guiding customers through verification, place and route, design reuse, and physical design challenges.

What you need

• Basic understanding of the design process; familiarity with Design Rule Manuals (DRM) is preferred.
• Strong communication skills, capable of conveying technical concepts clearly to diverse audiences.
• Solid grasp of ASIC design flows, VLSI, and/or CAD engineering principles.
• Experience or knowledge of competitive EDA tool products, with expertise in verification, place and route, design reuse, and/or physical design.

What you'll be doing

You will be working as a Sr Staff Engineer in the R&D Engineering team, responsible for delivering post-sales technical expertise and managing ICV runset support for key foundry partners.

Why this matters

This role is critical in ensuring the successful implementation of Synopsys solutions and meeting customer needs.

Why you'll love it

You will have the opportunity to work with a talented team of engineers and contribute to the development of cutting-edge EDA tools.

What you'll need

• 5+ years of experience in EDA tool development, with a focus on ASIC design flows, VLSI, and/or CAD engineering principles.
• Strong understanding of competitive EDA tool products, with expertise in verification, place and route, design reuse, and/or physical design.
• Excellent communication and problem-solving skills, with the ability to convey technical concepts clearly to diverse audiences.
• Experience working with foundry partners and delivering post-sales technical expertise.

What you'll get

• Competitive salary and benefits package.
• Opportunity to work with a talented team of engineers and contribute to the development of cutting-edge EDA tools.
• Professional development opportunities, including training and mentorship.

How to apply

If you are a motivated and experienced engineer looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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