The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Role

Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users.

As part of the GTM Strategy & Operations team, you’ll play a critical role in designing and scaling the operational systems that power our sales organization.

This role will serve as a trusted partner to GTM leadership, owning the end-to-end ops design for sales lifecycle , from lead routing through territory design, opportunity management, and deal execution. This role combines systems + process design with performance management, delivering insights and automation to improve field usability and velocity.

You’ll build a team and collaborate cross-functionally with Marketing Ops, Systems, Finance, Enablement, Legal, Deal Desk, and Security to build scalable infrastructure, streamline workflows, and enable efficient growth across the business.

In this role, you'll:

Top of Funnel & Data Quality: Ensure every lead is accurately routed, enriched, and actionable,creating a reliable, high-quality top-of-funnel engine across all channels.

• Design and manage lead and campaign routing; define requirements and partner with systems and marketing ops on build.

• Implement alerting, monitoring, and reporting to ensure routing accuracy and responses.

• Drive lead quality and enrichment strategy.

• Establish feedback loops for the field to flag data and routing issues.

TAM, Accounts & Territories: Create a clean, scalable account and territory foundation that aligns coverage with market opportunity and enables efficient selling.

• Own account structure (parent/child), TAM integrity, and Salesforce account data health.

• Lead territory design process and execution as part of fiscal planning cycles.

• Manage account ownership, book movements, and territory adjustments.

• Support new hire onboarding (book allocation, systems setup monitoring).

Sales Process & Opportunity Management: Drive consistent, high-quality pipeline execution through standardized processes, automation, and governance.

• Own opportunity design (stages, required fields, inspection criteria).

• Enforce pipeline governance (accuracy, staleness, coverage, generation health).

• Build workflows and automations (e.g., AI-assisted field population) to increase rep productivity.

• Monitor and drive adherence to process; partner with enablement on rollout and adoption.

• Capture and operationalize competitive intelligence within systems.

• Own intake, prioritization, and delivery of systems improvements (“sales paper cuts”).

Commercial Operations: Accelerate deal execution by removing friction in late-stage sales and cross-functional processes.

• Stand up and scale processes for: RFP / RFI responses, security questionnaires, vendor onboarding, compliance requests, insurance requests.

• Build tooling, workflows, and visibility to streamline deal execution.

• Establish SLAs and monitor volume/performance across Legal, Deal Desk, and Security.

• Drive faster deal cycles and improved customer experience.

You might thrive in this role if you have:

• 10+ years of experience in Sales Operations, Revenue Operations, or related roles at a high-growth technology company, including significant people management.

• Strong systems thinking with deep experience designing and scaling sales systems, processes, and workflows across the full sales lifecycle.

• Proven ability to build automation and improve field productivity through systems and process design (ideally with an AI-forward mindset).

• Strong proficiency in Salesforce and data tools (e.g., SQL, Excel). Strong analytical skills with high attention to detail.

• Experience with territory design, account structures, and pipeline management.

• Exceptional project management skills, with experience leading complex, cross-functional initiatives. Strong communication skills and executive presence.

• Ability to operate in ambiguity, prioritize effectively, and manage multiple high-impact initiatives simultaneously.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf).

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential

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Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.

At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work.

Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that.

To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think.

You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Lead Business Systems Analyst on the Revenue Tech & Innovation team, you will serve as a strategic leader across Pinterest’s sales systems landscape, driving scalable process, workflow, and systems solutions that enable the business to grow efficiently.

You will own a portfolio of process areas and technology capabilities across Salesforce and adjacent sales technologies, and partner closely with cross-functional stakeholders to define roadmaps, solve complex business challenges, and improve seller productivity globally.

This role is well suited for someone who thrives in ambiguity, brings strong judgment to complex business and technical decisions, and can independently translate strategy into execution.

You will lead large, high-impact initiatives from problem definition through rollout, while setting a high bar for solution quality, extensibility, and operational effectiveness.

You will also help shape how Pinterest evaluates and adopts emerging capabilities, including AI, across the sales tech stack.

What you’ll do:

• Lead complex, global business systems initiatives across Salesforce and related sales technologies such as Highspot, Gong, and Sales Navigator, from discovery and process design through testing, deployment, and adoption.

• Own a portfolio of sales process areas and technology capabilities, identifying opportunities to improve workflow efficiency, scalability, and business impact.

• Partner with Sales, Sales Operations, Revenue Operations, IT, Product, and other cross-functional stakeholders to define priorities, align on tradeoffs, and deliver solutions that support strategic business objectives.

• Develop and drive 12–18 month execution roadmaps for your process area or technology domain, translating strategic priorities into actionable projects, milestones, and success measures.

• Analyze complex and ambiguous business problems, evaluate operational and systems data, and recommend scalable solutions that balance immediate business needs with long-term maintainability.

• Design high-quality process and workflow solutions that can serve as a model for extensibility, efficiency, and strong user experience.

• Build frameworks, documentation, and operating mechanisms that enable effective execution across cross-functional teams and improve delivery quality at scale.

• Identify and assess emerging AI capabilities across the sales tech stack; prioritize high-impact use cases, lead pilots, and drive adoption through stakeholder partnership, enablement, and measurement of business outcomes.

• Facilitate discussions and decision-making across stakeholders to resolve project, operational, or systems issues with minimal oversight.

• Monitor project and program outcomes through clear metrics and milestones, incorporating feedback loops to continuously improve solutions and adoption.

• Partner with external vendors, as needed, to evaluate performance, support accountability, and help inform ongoing systems strategy and investment decisions.

• Act as a trusted thought partner and subject matter leader, guiding others and raising the bar for business systems analysis, process design, and execution excellence.

• Identify opportunities to apply AI across sales systems and workflows to reduce manual work, improve data quality, and increase seller productivity.

• Partner with business and technical stakeholders to evaluate, pilot, and scale AI-enabled capabilities across Salesforce and the broader sales tech stack.

• Define success metrics for AI use cases, monitor adoption and business impact, and iterate based on user feedback, performance data, and operational outcomes.

• Establish best practices and governance for AI-enabled workflows, including change management, user enablement, and responsible adoption.

What we’re looking for:

• 10+ years of experience in business systems analysis, sales systems, revenue technology, or a related field, with a track record of driving operational scale through systems and process improvements.

• Demonstrated experience leading large-scale, highly complex initiatives that require deep analysis, sound judgment, and strong cross-functional execution.

• Experience owning a functional domain, process portfolio, or technology capability and translating business strategy into roadmaps, projects, and measurable outcomes.

• Strong expertise in requirements gathering, process/workflow design, systems analysis, testing, implementation, and change management.

• 6+ years of hands-on experience with Salesforce or a comparable CRM platform; strong familiarity with sales workflows and broader go-to-market systems preferred.

• Experience identifying, prioritizing, and implementing AI-enabled use cases in the sales tech ecosystem, including pilot design, stakeholder alignment, change management, and measurement of business outcomes.

• Strong analytical and problem-solving skills, including the ability to evaluate variable inputs, navigate ambiguity, and recommend practical, scalable solutions.

• Proven ability to influence prioritization, sequencing, scoping, and tradeoff decisions across cross-functional stakeholders and leaders.

• Excellent communication skills, including the ability to synthesize complex information, drive alignment, and communicate clearly with technical and non-technical audiences.

• Strong project and program leadership skills, including experience building execution plans, defining success metrics, and managing delivery across multiple workstreams.

• A high degree of independence, paired with the ability to guide, support, and elevate others through strong partnership and leadership.

• A thoughtful, user-centric mindset and a passion for building solutions that improve internal workflows and business outcomes.

• Experience identifying, evaluating, and implementing AI-driven use cases in business systems, sales operations, or go-to-market workflows.

• Ability to assess AI solutions pragmatically, including business value, workflow fit, scalability, data dependencies, and adoption risks.

• Experience partnering with cross-functional stakeholders to pilot AI capabilities, drive change management, and measure impact through clear operational and business metrics.

• Salesforce Administrator Certification preferred; Salesforce Advanced Administrator and/or Salesforce Developer certifications are a plus.

Relocation Statement:

• This position is not eligible for relocation assistance.

Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement

We let the type of work you do guide the collaboration style. That means we’re not always working in an office, but we continue to gather for key moments that bring us together.

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Responsibilities:

• Serve as a strategic business partner to Agency Development and Partnership leaders, translating business priorities into actionable plans and execution via long-term visioning, annual strategic planning, and always-on investment planning
• Support go-to-market strategy development through data analysis, performance insights, and market intelligence (e.g., agency landscape, competitive trends)
• Own and execute core operating rhythms, including annual planning, quarterly business reviews, forecasting support, and pipeline management
• Build and maintain reporting infrastructure, tracking key metrics across pipeline, productivity, forecasting accuracy, and product adoption
• Develop analytical frameworks to inform resource allocation, account segmentation, and coverage models across agency and activation channels
• Collaborate with Finance on quota and target setting
• Drive operational efficiency by identifying process gaps, streamlining workflows, and improving scalability across systems, tools, and processes
• Support rollout of new initiatives, including sales processes, tools, and product enhancements, ensuring adoption and measurable impact
• Partner cross-functionally with Sales, Finance, Marketing, and Product to ensure alignment on strategy, measurement, and execution
• Deliver clear, structured insights and recommendations to leadership, balancing strategic thinking with hands-on execution

Qualifications:

• 7–10 years of experience in sales strategy & operations, business operations, consulting, or a related field
• Experience supporting sales organizations and cross-functional stakeholders (e.g., Finance, Marketing, Product)
• Experience in digital advertising, media, and agency ecosystems is required
• Strong analytical skills with experience working with large, complex datasets and translating insights into action
• Experience with sales systems and tools (e.g., Salesforce) and building reporting or dashboards
• Proven ability to operate in ambiguous, fast-paced environments and manage multiple priorities
• Strong communication and stakeholder management skills, with the ability to influence without authority
• Bachelor’s degree required

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

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You'll support in coordination of relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail. You'll assist and support the Porsche Singapore team in their daily business, support in Sales planning and operations of the Singapore market, support roll-out and training of Porsche digital tools and platforms, support the coordination and alignment of business planning & reporting, help identify and implement sales process optimisation, and assist and support the Porsche Singapore team with monthly dealer steering meetings.

What you need

To succeed in this role, you'll need a Bachelor's student in areas such as Business Administration/Management, Information Systems, Economics, Communications, Sales, Marketing or Business Engineering. Past internship experience is preferred. You'll need fluency in written and spoken English with good communication skills and intercultural understanding. Proficiency in Microsoft Office suites and sales systems knowledge is beneficial. You'll need to be team-oriented, open-minded, organised, analytical, quality-oriented, and willing to learn. You'll need the ability to work independently and as part of a team.

Why this matters

This role is a 6-month, full-time internship with Porsche Asia Pacific. You'll have the opportunity to work with a leading automotive company in the region and gain valuable experience in sales and digitalisation. You'll be part of a dynamic team and have the opportunity to learn from experienced professionals. You'll also have the chance to develop your skills and knowledge in areas such as sales planning, operations, and digital tools and platforms.

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