Principal Responsibilities:

• Develop and operate a recruiting platform for portfolio managers.
• Participate in the design of various functions for Salesforce CRM solution.
• Operate and further develop existing CRM and existing supporting products and applications.
• Develop interfaces between CRM software and other systems internal and external to Millennium.
• Lead the environment strategy as well as deployment strategy for the CRM solution.
• Stay up to date with the latest Salesforce releases, features, and best practices.

Qualifications/Skills Required:

• 10+ years of experience in Salesforce sales cloud development/support.
• 4-7 years software development experience.
• 3+ years of C#/.NET with proficiency in a web framework such as ASP.NET MVC.
• 2+ years of WebUI/JavaScript/HTML/CSS with proficiency in at least one web framework such as Angular, React/Redux, or Ember.
• In-depth knowledge of Salesforce Feedback Management, Salesforce Digital Experiences (Communities) and best practices.
• Drive AI Innovation: Proactively research, propose, and prototype AI-driven solutions that enhance business processes, customer experience, or operational efficiency within Salesforce.
• Track record of proposing or leading AI initiatives that resulted in measurable business impact.
• Experience building and consuming RESTful services.
• Experience building integration with third-party systems to a Salesforce CRM.
• Able to lead the Salesforce deployments.
• Design, customize and manage security entitlements for Salesforce sales cloud.
• Development experience in Microsoft SQL server, building complex SQL and stored procedures.
• Strong and effective interpersonal skills with proven ability to develop positive relationships with business partners.
• Highly analytical with good problem solving skills; able to work independently in a fast-paced environment.

The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future.

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Your responsibilities will include serving as the primary administrator and strategist for Salesforce, ensuring the platform meets evolving business needs. You will also manage and optimize integrations between Salesforce, Outreach, ZoomInfo, HubSpot, Chorus, Clari, and Workato to create seamless workflows.

You will collaborate closely with Sales Operations and Marketing Operations teams to align applications with GTM strategies and objectives. You will design and implement scalable processes for data management, reporting, and analytics across key platforms.

You will lead cross-functional projects to introduce new tools or enhance existing systems, ensuring timely delivery and adoption. You will partner with stakeholders to understand business needs and translate them into actionable technical solutions.

You will develop and implement standard and custom integrations across departments to meet reporting and business process needs. You will design and optimize end-to-end workflows to support core business objectives.

You will build and maintain custom objects, apps, and workflows, operating effectively in both Sandbox and Production environments.

You will act as a trusted advisor and point of escalation for technical and strategic challenges involving business applications.

You will be comfortable presenting and leading enablement sessions on applications in our tech stack.

Some of the things we look for include 1+ years of experience managing business applications, with deep expertise in Salesforce administration (Sales Cloud, Service Cloud, Flow, approval processes, Lightning Communities). Active Salesforce Administrator Certification is required.

We also look for proven experience working with applications like Outreach, ZoomInfo, and HubSpot. Experience leveraging integration tools like Zapier or Workato is a plus.

Strong knowledge of GTM processes, including lead generation, sales enablement, and marketing campaign execution, is also necessary. Excellent project management skills, with a track record of delivering complex, cross-functional projects on time and within scope, are required.

Strong communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders, are essential. Analytical mindset with attention to detail and a passion for leveraging data to drive decisions is also necessary.

Creative problem-solver who finds innovative solutions to complex challenges is a must. Ability to travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events is required.

This role is based in our Boston office and follows a hybrid model, with an expectation of being onsite 1-2 days per week.

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About Dialpad

Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform. With over 70,000 companies worldwide relying on Dialpad, we're leading the shift to Agentic AI: intelligent agents that automate workflows, resolve customer issues, and accelerate revenue in real-time.

Your Role

As a Salesforce Technical Administrator, you'll own the administration, configuration, and day-to-day reliability of our Salesforce CRM environment, including key CPQ and sales support workflows. You'll work closely with Salesforce Engineers, Systems Analysts, developers, and internal stakeholders to deliver scalable functionality, troubleshoot platform issues, and improve the systems that support our global Sales teams.

Responsibilities

• Own advanced Salesforce administration and configuration across page layouts, fields, objects, validation rules, permissions, and sharing models.
• Build and enhance automation using Record-Triggered Flows, Screen Flows, and Autolaunched Flows to streamline business processes.
• Support Salesforce CPQ administration, including pricing waterfall logic, price rules, product rules, and advanced approvals.
• Troubleshoot issues across configuration, CPQ, integrations, pricing, quoting, and data quality to keep the platform running at speed and with accuracy.
• Resolve production issues and support cases within defined SLAs using structured incident management practices.
• Partner with developers on more complex requirements and contribute basic Apex, LWC, Visualforce, and SOQL-based solutions for minor enhancements and troubleshooting.
• Support deployments and release activities using tools such as Copado, including migrating configuration and minor code changes through agile sprint cycles.
• Maintain strong platform documentation, capture recurring issues and solutions, and apply Salesforce best practices for scalability and maintainability.

Requirements

• A bachelor's degree in a technical discipline or equivalent professional experience.
• 4+ years of Salesforce administration and support experience in a complex, integrated enterprise environment.
• Salesforce Administration expertise in Sales Cloud, including strong experience with configuration, Flows, and the Salesforce security model.
• Hands-on knowledge of Salesforce CPQ processes and the ability to support pricing and quoting operations end-to-end.
• Working knowledge of Salesforce development concepts such as Apex, LWC, Visualforce, and SOQL, along with experience operating in agile delivery environments.
• Experience with Salesforce data management, including migrations, retention, data quality, and issue resolution in integrated enterprise systems.
• Familiarity with tools such as Outreach, Marketo, Git, Workrails, Jira, and Copado.
• Strong analytical, problem-solving, and communication skills, with the ability to manage a high volume of requests across stakeholders with different levels of technical expertise.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee's impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

As a Salesforce Administrator II at Brex, you will work as a core member of the Salesforce Engineering team. You will help configure, maintain, and scale the Salesforce ecosystem that powers our Sales, Support, and Operations teams. We’re looking for someone eager to build scalable solutions, automate complex processes, and maintain a high bar for data quality and system health.

In this role, you will move beyond simple ticket resolution to own features end-to-end. You will collaborate directly with engineers and business stakeholders to translate requirements into technical reality. You’ll be encouraged to think like an engineer,focusing on reliability, scalability, and clean configuration,to help Brex prepare for the new markets we are about to enter.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require 3 days per week in the office - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Collaborate with cross-functional teams (Sales, Operations, Finance) to configure and implement new Salesforce features and enhancements.
• Manage day-to-day administration, including user management, roles, profiles, sharing rules, and security controls.
• Own configuration tasks end-to-end, from understanding the user need to testing and deployment.
• Build and maintain complex Flows and automation logic, ensuring they are performant and scalable.
• Participate in the software development lifecycle (SDLC) by managing deployments, validating metadata changes, and maintaining documentation.
• Tune and polish existing configurations to specific engineering standards and assist in technical debt reduction.
• Triaging and resolving bugs and support requests to maintain high system reliability.

Requirements

• 2+ years of professional experience as a Salesforce Administrator.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Strong proficiency with Salesforce declarative development (Flows, Object Manager, Validation Rules) and security models.
• Experience deploying changes through Salesforce DevOps pipelines.
• A high bar for configuration standards, best practices, naming conventions, and documentation.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong understanding of SOQL and Salesforce's data model.
• Solid grasp of Salesforce's Governor Limits.

Bonus points

• Experience with declarative integrations between Salesforce and third-party applications.
• Familiarity with Agile methodologies.
• Experience with DevOps tools (e.g., Gearset, Copado) or version control (Git).
• Basic understanding of Apex (ability to read/debug code) and programmatic solutions available.
• Experience working within a high-growth technology or financial services company.
• Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, etc.

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This role involves deep ownership of CPQ workflows as well as broader platform architecture and integrations with finance and GTM systems. You will partner cross-functionally with GTM, Finance, and IT leadership to deliver scalable, reliable solutions that support CoreWeave's continued growth.

Key responsibilities include:

• Designing and implementing Salesforce solutions that meet business requirements
• Collaborating with cross-functional teams to deliver high-impact initiatives
• Owning and improving CPQ workflows and platform architecture
• Integrating with finance and GTM systems

The ideal candidate will have:

• 8+ years of Salesforce engineering and development experience
• Hands-on expertise with Salesforce Sales Cloud and platform technologies
• Experience implementing Salesforce Revenue Cloud / CPQ
• Proven experience building Salesforce integrations using REST/SOAP APIs and middleware
• Strong understanding of quote-to-cash processes
• Experience supporting marketing and revenue operations use cases

Preferred qualifications include:

• Salesforce certifications
• Experience with M&A GTM system integrations
• Direct experience integrating Salesforce with usage-based billing platforms
• Experience working in regulated environments
• Experience building or integrating AI/LLM-powered automations within Salesforce or GTM systems

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud, covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success.

Key Responsibilities

Requirements Gathering and Analysis:

• Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories.
• Conduct thorough analysis of existing processes and systems to identify opportunities for improvement.

Salesforce CPQ Configuration:

• Leverage your expertise in Salesforce CPQ to implement solutions that align with business needs. This includes product and price rule configuration, and advanced approvals.

Solution Design and Implementation:

• Collaborate with developers and administrators to design and implement enhancements and customisations.
• Deliver Salesforce CPQ and Salesforce.com platform updates as a core member of a team responsible for the design, development, testing, and release of enhancements and strategic projects.

Stakeholder Collaboration:

• Partner with different functions such as Deal Desk, Partner Ops, Order Management, Pricing and Packaging, and Sales Ops to design, implement, and enhance the CPQ platform for Direct and Channel Sales teams.

Data Management and Reporting:

• Ensure the integrity and accuracy of Salesforce data through effective data management practices.
• Create and maintain reports and dashboards to provide insights into key performance metrics and support decision-making.

System Integrations:

• Collaborate with technical teams to design and implement integrations between Salesforce and other systems within the organisation.
• Ensure seamless data flow and interoperability between Salesforce and external applications.

Quality Assurance and Testing:

• Develop and execute comprehensive test plans to validate the functionality and performance of Salesforce solutions.
• Collaborate with QA teams to address and resolve any issues identified during testing.

Security and Compliance:

• Ensure that Salesforce solutions adhere to organisational security policies and industry regulations.

Documentation:

• User Journey & Documentation: Author and maintain end-to-end User Journey Maps. You will update system documentation to reflect AI-driven automations and 'Human-in-the-loop' decision points.
• Ensure that technical and user documentation is accessible and easily understandable.

Qualifications & Requirements

Technical Expertise

• Salesforce Mastery: 5+ years of hands-on experience as a Business Analyst or Implementation Consultant specialising in Salesforce Sales Cloud and CPQ.
• System Architecture: Proven experience with Salesforce integrations, specifically connecting CRM platforms with product-led systems and cross-functional tools.
• Lifecycle Management: Demonstrated ability to own the end-to-end delivery lifecycle, from initial conception and configuration through to launch and post-deployment support.
• Certifications: Salesforce Certified Administrator, Sales Cloud Consultant, or CPQ Specialist credentials are highly preferred.

Strategic & Analytical Skills

• Process Innovation: A strong problem-solving mindset focused on continuous process improvement and operational efficiency.
• AI-Driven Analysis: Solid understanding of AI solutions and their application in enhancing analytical workflows and data insights.
• Critical Thinking: Ability to translate complex business requirements into scalable, high-quality technical solutions.

Leadership & Collaboration

• Cross-Functional Partnership: Proven track record of collaborating with diverse business teams and stakeholders to align goals.
• Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders.
• Proactive Ownership: A self-starter who takes initiative to find solutions independently and consistently delivers accurate, timely results.

#LI-Hybrid #LI-JB2 P24732_3364836

Below is the annual salary range for candidates located in Poland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/pol. The annual base salary range for this position for candidates located in Poland is between:165 000 zł-242 000 zł PLN

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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In this role, you will serve as a guardian of our codebase through implementation, rigorous peer reviews, automated testing, and comprehensive deployment support, ensuring the architectural integrity of our environments.

Key Responsibilities:

Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organisational standards.

Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex business requirements into technical specifications and solution designs that leverage the Salesforce platform, particularly within the Sales and CPQ domains.

Quality Assurance and Testing: Ensure 100% unit test coverage for all new logic. Build and maintain an automated test regression suite to minimise manual overhead and proactively identify regressions.

Code and Peer Mentorship: Conduct thorough Pull Request (PR) reviews, providing constructive feedback to junior and mid-level developers to maintain code quality and consistency.

Deployment and Release Support: Manage the deployment cycle, including documenting all changes, securing necessary Jira approvals, resolving environment-specific test issues, and performing final validation in Production.

Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders.

Required Qualifications:

Salesforce Development Expertise (5+ years): Proven proficiency in Salesforce development, including Apex, Process/Flow Automations, and Lightning Web Components (LWC).

Software Development Acumen (3+ years): Strong background in general software engineering principles, with significant experience in Java, Python, or JavaScript.

Domain Specific Knowledge: In-depth knowledge and practical experience within Sales Cloud and Configure, Price, Quote (CPQ) domains are essential.

Advanced AI Agent Frameworks & Data Processing: Expertise in modern AI agent or agentforce frameworks, orchestration techniques, Retrieval-Augmented Generation (RAG) pipelines, and advanced vector search methodologies.

CI/CD Pipeline Proficiency: Hands-on experience with continuous integration and continuous deployment (CI/CD) pipelines, specifically utilising Jenkins and Salesforce DX (SFDX) for efficient development and release.

Secure Salesforce Solution Development: Deep understanding and practical application of Salesforce security features, adherence to data privacy regulations, and implementation of best practices for secure solution development.

Communication, & Problem-Solving: Possesses excellent communication and robust problem-solving abilities. Capable of independently driving technical direction, mentoring team members, fostering collaboration, and effectively managing all project aspects.

Preferred Qualifications (Extra Credit):

Salesforce certifications, such as Platform Developer I/II, CPQ Administrator, Application Architect, or Technical Architect.

Experience designing or implementing advanced Salesforce DevOps practices.

Previous work in a high-growth, SaaS, fast-paced technology company.

The annual base salary range for this position for candidates located in Poland is between 225 000 zł-330 000 zł PLN.

Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies.

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At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content.

Job Description

Category

Information Technology

Hire Type

Employee

Job ID

15181

Remote Eligible

No

Date Posted

02/18/2026

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content.

You Are:

You are a highly skilled and experienced Senior Enterprise Solutions Architect with a deep passion for Salesforce technologies. You have a proven track record of leading the design and implementation of complex Salesforce solutions, particularly in Sales Cloud. Your extensive knowledge of Salesforce architecture, combined with your ability to mentor and guide development teams, makes you an invaluable asset. You thrive in collaborative environments, where you can engage with stakeholders to understand business needs and translate them into technical solutions. Your expertise in Apex, Lightning, Visualforce, React, and other technologies allows you to build customized solutions that drive key business decisions. You stay updated on the latest Salesforce features and technologies, continuously seeking opportunities for improvement and innovation. With excellent communication and interpersonal skills, you effectively interact with clients and team members at all levels, fostering a culture of learning and growth within the organization.

What You’ll Be Doing:

• Lead the architecture and design of enterprise solutions, with a focus on Sales tech stack.
• Design scalable and efficient enterprise Cloud solutions that meet best practices and business requirements.
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Define and implement technical architecture strategies, roadmaps, and solutions for the Salesforce platform.
• Develop in Apex, Lightning, Visualforce, React, and other technologies to build customized solutions that support business requirements.
• Provide technical leadership and guidance to development teams throughout the project lifecycle.
• Conduct code reviews and ensure quality standards are met.
• Stay updated on the latest enterprise software features and technologies and provide recommendations for continuous improvement.
• Mentor junior team members and foster a culture of learning and growth within the organization.

The Impact You Will Have:

• Deliver innovative enterprise software solutions that drive business growth and efficiency.
• Enhance the capabilities of our Salesforce platform to meet evolving business needs.
• Ensure the scalability and performance of Salesforce solutions to support long-term business goals.
• Enable seamless integration of Salesforce with other systems and platforms.
• Provide leadership and expertise that elevates the skills and capabilities of the development team.
• Contribute to the continuous improvement of Salesforce best practices and standards within the organization.

What You’ll Need:

• 6-8 years of Salesforce development experience along with Certifications, especially in Sales Cloud.
• Hands-on expertise with Salesforce Sales Cloud is required and Adobe AEP platform experience is a plus.
• Full life-cycle Salesforce implementation with strong expertise in Sales Cloud.
• Experience designing complex solutions leveraging automation, dynamic content, data-driven segmentation, and other sophisticated Salesforce sales capabilities.
• Deep understanding of Salesforce Sales Cloud builders, including Journey Builder, Email Studio, Mobile Push, Automation Studio, and Salesforce APIs.
• Proficiency in AMP script, SQL, JavaScript, HTML, CSS, JavaScript.
• Experience integrating with the Salesforce platforms using BULK/REST/SOAP APIs.
• Application development experience, including basic Salesforce Cloud pages/Lightning pages, Lightning Web Components.
• Advanced skills in Salesforce application configuration, triggers, process builders, workflows, lightning experience, apex coding, batch processes, and database design.
• Salesforce certifications such as Certified Application Architect or Certified System Architect preferred in Sales and marketing is a plus.

Who You Are:

You are a sophisticated professional who applies advanced knowledge and wide-ranging experience to achieve operational, functional, or business targets impacting departmental results. You work with limited supervision, determining methods and procedures for new assignments. You communicate effectively with parties within and outside the subfamily area and handle complex issues requiring in-depth evaluation of various factors. Your ability to mentor and lead by example fosters a culture of continuous learning and improvement.

The Team You’ll Be A Part Of:

You will join the Synopsys Salesforce team, which is dedicated to providing a best-in-class Salesforce environment by offering top support to our users and developing rich applications using CI/CD processes. The team focuses on delivering innovative solutions and continuously improving our Salesforce capabilities to drive business success.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Benefits

At Synopsys, innovation is driven by our incredible team around the world. We feel honored to work alongside such talented and passionate individuals who choose to make a difference here every day. We're proud to provide the comprehensive benefits and rewards that our team truly deserves.

Visit Benefits Page

• ### Health & Wellness

Comprehensive medical and healthcare plans that work for you and your family.

• ### Time Away

In addition to company holidays, we have ETO and FTO Programs.

• ### Family Support

Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more.

• ### ESPP

Purchase Synopsys common stock at a 15% discount, with a 24 month look-back.

• ### Retirement Plans

Save for your future with our retirement plans that vary by region and country.

• ### Compensation

Competitive salaries.

\\ Benefits vary by country and region.

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The IT Director – Sales and Customer Experience (ITBP) is the accountable leader for a dedicated delivery team serving Sales, Customer Experience, and Revenue Operations. This role serves as the single point of accountability between functional leadership and IT, ensuring the delivery of scalable, secure, and value-driven Salesforce and CX solutions aligned with revenue growth and service excellence.

How You Make an Impact

• Owns and manages the end-to-end Sales & Customer Experience Delivery Team with full accountability for outcomes and value realization.
• Accountable for what gets built and why, with engineering best practices.
• Act as senior IT partner to Sales and CX leadership, aligning technology investments to revenue growth, distributor performance, and service-level objectives.
• Translate strategy into a sequenced roadmap across Sales Cloud, Service Cloud, Manufacturing Cloud, Commerce Cloud (B2B), Experience Cloud, CPQ, Salesforce AI, Data Cloud, CRM Analytics, and power BI reporting.
• Lead and develop a high-performing team of analysts and program managers, establishing clear goals, performance metrics, and development plans.
• Define and govern end-to-end lead-to-Loyalty and B2B customer lifecycle enablement, including CPQ, CLM, DocuSign, Adobe, and digital commerce capabilities.
• Oversee Voice of Customer (VoC) program delivery leveraging Qualtrics to capture, analyze, and operationalize feedback from distributors, retailers, and business partners.
• Define and govern non-functional requirements, including scalability, resilience, performance, security, and data integrity across the Salesforce and CX ecosystem.
• Drive automation, AI enablement, platform optimization, and continuous improvement to enhance efficiency and reduce technical debt.
• Collaborate cross-functionally to prioritize initiatives, align capacity, and ensure measurable value realization.
• Partner with IT Operations to ensure successful transition to run-state support with defined SLAs, monitoring, and sustainability standards.

Functional Financial Accountability and Budget Management

Accountable for the financial and operational performance of the Sales & CX technology portfolio, managing fixed platform costs and variable investment spend aligned to OGSM commitments. Ensures disciplined prioritization, transparent executive reporting, cost forecasting, and sustainable cost-to-serve while balancing innovation with long-term platform health.

What You Bring to the Role

• 12–15+ years leading enterprise CRM and customer experience delivery functions.
• Deep experience across the Salesforce ecosystem, including Sales, Service, Manufacturing, Commerce (B2B), Experience Cloud, CPQ, Marketing Cloud, Data Cloud, CRM Analytics, Salesforce AI, and related integrations.
• Experience integrating Salesforce with ERP systems (SAP preferred), marketing technologies, analytics platforms, and contract lifecycle solutions.
• Strong financial acumen with accountability for multi-million-dollar functional IT budgets.
• Executive-level stakeholder engagement and cross-functional influence capability.
• Bachelor’s degree required; MBA preferred.

Competencies Desired

• Enterprise-level strategic thinking with executive presence and the ability to translate complex commercial and technical concepts into compelling business narratives.
• Strong understanding of B2B customer journeys, distributor ecosystems, and service-level requirements.
• Customer-centric orientation with influence in highly matrixed organizations.
• Proactive problem-solving mindset focused on efficiency, automation, and scalable design.
• Advanced analytical leadership with strong data visualization and narrative development expertise.
• Excellent communication skills for complex stakeholder management and executive alignment.
• Proven ability to manage multiple strategic priorities while driving continuous improvement and measurable value realization.
• Talent leadership capability to build, coach, and mentor high-performing multidisciplinary delivery teams.

Working Conditions / Physical Requirements / Travel Requirements

Must be willing to support evening or weekend work during major releases, escalations, or critical business initiatives. Travel up to 10% domestic.

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What you'll do

The Salesforce Senior Developer Lead will lead end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support. This includes serving as the technical authority for Manufacturing Cloud implementations, owning code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines.

• Lead end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support
• Serve as the technical authority for Manufacturing Cloud implementations
• Own code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines

What you need

• Mandatory hands-on experience with Salesforce Manufacturing Cloud in a production B2B environment
• 6-7+ years of progressive Salesforce experience with deep expertise in Sales Cloud and Service Cloud

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What you'll do

This role combines advanced technical design, coding, and integration expertise with lead responsibilities to mentor developers and uphold coding best practices.

• Lead the design and development of scalable Salesforce solutions across Manufacturing, Sales, and Service Cloud.
• Develop robust front-end (LWC, Aura) and back-end (Apex, SOQL, APIs) components.
• Build and optimise Salesforce Experience Cloud portals that deliver seamless partner and customer experiences.

What you need

• 7-10 years of Salesforce development experience, with deep technical expertise in Apex, LWC, and integrations.
• Minimum 3 years of experience in a technical lead or senior developer role guiding development teams.
• Proven experience across Manufacturing Cloud, Sales Cloud, and Service Cloud, including custom development and integration.

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