Based in Mountain View, CA, Cyngn is a publicly-traded autonomous technology company. We deploy self-driving industrial vehicles , specifically autonomous tuggers , to factories, warehouses, and other facilities throughout North America.

To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join us and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you.

Key reasons to join Cyngn:

We are small and big. With under 100 employees, Cyngn operates with the energy of a startup. On the other hand, we’re publicly traded. This means our employees not only work in close-knit teams with mentorship from company leaders,they also get access to the liquidity of our publicly-traded equity.

We build today and deploy tomorrow. Our autonomous vehicles aren’t just test concepts,they’re deployed to real clients right now. That means your work will have a tangible, visible impact.

We aren’t robots. We just develop them. We’re a welcoming, diverse team of sharp thinkers and kind humans. Collaboration and trust drive our creative environment. At Cyngn, everyone’s perspective matters,and that’s what powers our innovation.

About this role:

As Cyngn scales its production deployments of Autonomous Mobile Robots (AMRs), we are seeking a highly capable Field Services Engineer to join our growing team. This role is essential to the success of our customer deployment production operations and requires both technical skill and field service acumen.

Based in Mountain View, CA, this role involves frequent travel to customer sites to support, maintain, and troubleshoot our deployed robotic systems. This position bridges hands-on hardware interaction, field maintenance, software updates, and close collaboration with engineering and operations teams.

Responsibilities

• Travel to customer locations to perform installation, repair, upgrades, and calibration of production robotic systems.

• Conduct field-based diagnostics, perform root cause analysis, and execute corrective actions to maintain uptime.

• Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues, and provide feedback from the field.

• Replace and configure hardware components, sensors, and subsystems as needed.

• Execute configuration and parameter changes, including network and system settings on deployed robots.

• Interface directly with customer teams to provide status updates, answer technical questions, and ensure customer satisfaction.

• Maintain logs of service activity, diagnostics data, and configuration changes in a structured and reliable format.

• Support initial site bring-up and commissioning efforts for new deployments.

• Assist with documentation development and service procedure refinement.

• Support weekend and after-hours troubleshooting on an on-call rotation basis.

Qualifications

• 2+ years in a technical field service, robotics, or hardware support role.

• Ability and willingness to travel regularly (30–50% anticipated).

• Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting.

• Strong hands-on skills with mechanical/electrical components and system-level debugging.

• Excellent communication and customer service skills.

• Ability to lift up to 80 lbs and work in industrial or warehouse environments.

• Capable of interpreting schematics, wiring diagrams, and engineering documentation.

Bonus Qualifications

• Experience working with autonomous systems, mobile robots, or industrial automation platforms.

• Familiarity with Python, ROS, or other scripting and robotics platforms.

• Experience working in production environments with safety and compliance standards.

• Experience configuring WiFi, networking parameters, or embedded systems.

• Familiarity with tools such as Jira, Confluence, or remote monitoring dashboards.

Benefits & Perks

• Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)

• Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)

• Company 401(k)

• Commuter Benefits

• Flexible vacation policy

• Remote or hybrid work opportunities

• Sabbatical leave opportunity after 5 years with the company

• Paid Parental Leave

• Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages

• Monthly meal and tech allowances for remote employees

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We are seeking a detail-oriented, organized individual to join our team as a Warehouse Associate. The Warehouse Associate will be responsible for various tasks related to the efficient and effective operation of our warehouse. This includes unloading and receiving shipments, inventory management, order picking, packing and shipping, stock replenishment, processing returns, warehouse organizing. Assist with production activities including installing helmet accessories, servicing fire systems, application of heat press logos on racewear and apparel. The position is based in Mooresville, NC.

Primary Responsibilities

1. Receiving and Unloading: Receive incoming shipments, verify their contents against the purchase orders or packing lists, and unload them from trucks or delivery vehicles. Inspect and report any damaged or missing items.
2. Inventory Management: Organize and maintain inventory by labeling, categorizing, and storing products in designated locations. Use inventory management systems to track stock levels, conduct periodic stock counts, and reconcile discrepancies.
3. Order Picking, Packing and Shipping: Retrieve items from the inventory based on pick tickets, customer orders. Pack items securely and accurately, ensuring they are properly labeled and prepared for shipping. Prepare shipping documents, labels, and manifests for outgoing shipments. Use of scanner and shipping manifest required.
4. Process Returns: Receive and process returns from customers according to established procedures. Inspect returned items for damage or defects, determine the appropriate course of action (e.g., restocking, repair, disposal), and update inventory records accordingly.
5. Stock Replenishment: Restock inventory as needed to maintain optimal levels.
6. Equipment Operation: Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks to move and transport goods safely and efficiently. Adhere to safety protocols and maintain equipment in good working condition.
7. Quality Control: Inspect products for quality and accuracy, identifying any defects, damages or errors. Report and resolve discrepancies with supervisors or appropriate personnel.
8. Data Entry and Documentation: Enter relevant data into computer systems or inventory management software to update records, track shipments, and generate reports. Maintain accurate documentation and records of all warehouse activities. Use scanner.
9. Warehouse and Office Maintenance: Change light bulbs in the warehouse and office areas. Take out the trash from the office and break room, ensuring proper disposal. Clean and maintain the floors and racks to ensure a safe and organized work environment.
10. Company Vehicle Maintenance: Perform basic maintenance tasks on company vehicles, such as checking tire pressure, fluid levels, and fueling. Keep vehicles clean and report any maintenance or repair needs to the appropriate department.
11. Safety and Compliance: Follow all safety guidelines, procedures, and regulations to maintain a safe working environment. Adhere to company policies, including those related to security, confidentiality, and compliance with legal requirements.
12. Collaboration and Communication: Collaborate with team members and other departments to ensure smooth warehouse operations. Communicate effectively with supervisors, coworkers, and external stakeholders to address inquiries, resolve issues, and provide updates on inventory status, shipping delays, or return processing.
13. Continuous Improvement: Identify opportunities to improve warehouse processes, such as implementing efficiency measures or suggesting changes in layout or workflow. Contribute to a culture of continuous improvement and actively participate in training programs or workshops.
14. Production: Assist with production activities as needed including installation of helmet accessories, pressurizing fire systems, application of heat press logos on racewear and apparel.

Responsibilities summarized:

• Receive incoming shipments, verify their contents, and unload them from trucks or delivery vehicles.
• Organize and maintain inventory using inventory management systems.
• Retrieve items from inventory based on picking tickets or customer orders and pack them securely and accurately.
• Prepare shipping documents, labels, and manifests for outgoing shipments.
• Process returns from customers, inspect returned items, and update inventory records accordingly.
• Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks safely and efficiently.
• Inspect products for quality and accuracy, reporting any defects or damage.
• Enter data into computer systems or inventory management software and maintain accurate documentation.
• Perform warehouse and office maintenance tasks, including changing light bulbs, taking out the trash, and cleaning floors and racks.
• Perform basic maintenance tasks on company vehicles and keep them clean.
• Follow safety guidelines, procedures, and regulations to maintain a safe working environment.
• Collaborate with team members and communicate effectively with supervisors, coworkers, and external stakeholders.
• Identify opportunities for process improvement.
• Assist with production activities as needed.

Skills and Qualifications:

• Dual language preferred (Spanish & English)
• Ability to lift 40lbs on daily basis.
• High school diploma or equivalent.
• Valid drivers license

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