We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.

As an experienced engineer you will:

Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.

Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure

Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.

Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up

We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen

Regular compensation reviews - we reward great work!

Pension scheme & match up to 4%

Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents

Flexible paid time off policy

Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones

If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too

MacBooks are our standard, but we also offer Windows for certain roles when needed.

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You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.

As an experienced engineer you will:

• Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.

• Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure

• Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.

• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

• Grow your team’s capacity by mentoring other engineers and interviewing candidates.

This is a chance to be an integral part of building and growing a team.

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At Intercom, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.

Responsibilities:

As an experienced engineer you will:

• Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.

• Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure

• Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.

• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

• Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.

Requirements:

• 5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.

• Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.)

• Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams

• Experience with Distributed systems

Benefits:

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up

• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen

• Regular compensation reviews - we reward great work

• Pension scheme & match up to 4%

• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents

• Flexible paid time off policy

• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones

• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too

• MacBooks are our standard, but we also offer Windows for certain roles when needed.

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dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. As of February 2025, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.

We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

• Reliable, high-quality data is the fuel that propels AI-powered data engineering.
• AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve.
• We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.

About the Security Team

The mission of the Security Engineering team at dbt Labs is to provide clear, opinionated security guidance and scalable, secure-by-default offerings to engineers for the purpose of securing software development and enabling pragmatic risk decisions at dbt.

Responsibilities

As a Senior Security Operations Engineer on the Detection & Response team, you will strengthen and maintain the company's security posture throughout the threat detection lifecycle from telemetry collection and continuous monitoring through threat detection, incident response, and security event management. You will serve as a subject matter expert for security operations across the dbt Labs' teams and technology infrastructure, including multi-cloud production environments, identity, endpoints, and SaaS technologies.

Key Responsibilities

• Participate in a 24/7 on-call rotation providing coverage for active security incidents, investigations, and security events across our global infrastructure.
• Lead investigation and remediation of security incidents, coordinating cross-functional response efforts to minimize impact and recovery time.
• Play a major role in bootstrapping an end to end D&R alert and investigation pipeline.
• Triage and investigate security alerts from detection tools including Wiz Defend, Crowdstrike, and cloud security platforms to identify genuine threats and reduce false positives.
• Develop and maintain detection rules, runbooks, and response procedures mapped to the company's threat model.
• Automate alert triage workflows and improve mean time to detection and response through tooling and process enhancements, including leveraging AI enrichment and processing.
• Collaborate with Infrastructure and Application Security teams to implement secure-by-design principles and remediate identified security issues.
• Conduct security event analysis to identify policy violations, misconfigurations, and potential attack vectors before they become incidents.
• Partner with our Enterprise Security & Technology team to enhance endpoint security controls and monitoring across endpoints (MacOS laptops & some Windows and Linux-based development environments).
• Design and facilitate tabletop exercises and game days to test detection, response, recovery, and remediation capabilities.
• Contribute to the maturation of the security incident response program through documentation, training, and process improvements.
• Mentor junior security engineers and cross-functional team members on incident handling best practices.

Requirements

• Demonstrated ability to excel in high-pressure situations; we need someone who can make sound decisions during active security incidents and can calmly serve as incident commander with confidence.

Qualifications

• Have 8+ years of professional experience in security-related domains, including at least 4 years in security operations, incident response, threat hunting, or threat detection roles.
• Have demonstrable experience leading security incident investigations and coordinating cross-team response efforts.

What We Offer

• Competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay.
• Opportunity to work with a leading analytics engineering platform and contribute to the growth and success of the company.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Opportunities for professional growth and development.

How to Apply

If you are a motivated and experienced security professional looking for a new challenge, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

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What you'll do

• Revenue Growth Strategy & Targets: Develop and execute a comprehensive revenue growth strategy to meet the company’s goals in the Korea market.
• Market Analysis: Conduct in-depth market research to identify growth opportunities and assess the competitive landscape.

What you need

• 10+ years of experience in tech, with at least 3–5 years in a senior leadership or GM role.
• Strong understanding of AI/SaaS technologies and their commercial applications.
• Experience leading cross-functional teams in a high-growth or startup environment.

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