{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/saas-platforms"},"x-facet":{"type":"skill","slug":"saas-platforms","display":"Saas Platforms","count":25},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_c81cbaa1-56a"},"title":"Engineering Technical Program Manager - W&B Platform","description":"<p>The Weights &amp; Biases (W&amp;B) team builds the developer platform trusted by machine learning practitioners to track, manage, and scale their ML workflows. As a Technical Program Manager focused on platform reliability and release management, you&#39;ll be at the centre of our platform&#39;s growth and stability.</p>\n<p>You will partner with engineering teams within W&amp;B and CoreWeave AI/ML Platform Services (AMPS) to ensure W&amp;B integrates seamlessly into the broader ML ecosystem, while maintaining high reliability and predictable releases.</p>\n<p>This role is ideal for someone who thrives in cross-functional environments, has a strong grasp of developer workflows, and excels at creating repeatable, reliable program structures that scale.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Drive end-to-end program management for critical platform initiatives.</li>\n<li>Build and run release management processes, ensuring predictable and high-quality delivery cycles.</li>\n<li>Partner with engineering and product to define success metrics, manage risks, and ensure on-time delivery.</li>\n<li>Build and scale incident management and RCA processes for W&amp;B services.</li>\n<li>Improve the predictability and visibility of releases across teams, introducing dashboards, retrospectives, and program forums.</li>\n<li>Collaborate with TPMs and engineering leaders across W&amp;B and CoreWeave to ensure end-to-end reliability across the ML developer stack.</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in a technical field or equivalent experience.</li>\n<li>5+ years of program management experience in SaaS, developer tools, or ML/AI platforms.</li>\n<li>Proven experience running release management programs and incident management processes.</li>\n<li>Strong technical fluency in cloud computing, developer workflows, and CI/CD practices.</li>\n<li>Excellent communication and facilitation skills with diverse technical and non-technical audiences.</li>\n<li>Track record of improving reliability, efficiency, and predictability in software delivery.</li>\n</ul>\n<p><strong>Additional Qualifications</strong></p>\n<ul>\n<li>Familiarity with ML workflows, model training/inference, and developer productivity tools.</li>\n<li>Experience building integrations between SaaS platforms, APIs, and cloud services.</li>\n<li>Strong background in reliability engineering practices and DevOps program leadership.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_c81cbaa1-56a","directApply":true,"hiringOrganization":{"@type":"Organization","name":"CoreWeave","sameAs":"https://www.coreweave.com","logo":"https://logos.yubhub.co/coreweave.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/coreweave/jobs/4610109006","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$177,000 to $237,000","x-skills-required":["cloud computing","developer workflows","CI/CD practices","program management","release management","incident management","reliability engineering"],"x-skills-preferred":["ML workflows","model training/inference","developer productivity tools","integration between SaaS platforms, APIs, and cloud services"],"datePosted":"2026-04-18T15:56:43.785Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"cloud computing, developer workflows, CI/CD practices, program management, release management, incident management, reliability engineering, ML workflows, model training/inference, developer productivity tools, integration between SaaS platforms, APIs, and cloud services","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":177000,"maxValue":237000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_7adbc8f5-c49"},"title":"Strategic Sourcing, Manager - Engineering & Infrastructure","description":"<p>Job Title: Strategic Sourcing, Manager - Engineering &amp; Infrastructure</p>\n<p>We are seeking a highly experienced Strategic Sourcing Manager to join our Global Procurement organization. As a key member of our team, you will partner closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb&#39;s business priorities while driving innovation, value, and stakeholder success.</p>\n<p>The Strategic Sourcing team is part of Airbnb&#39;s Global Procurement organization and plays a key role in enabling Airbnb to operate efficiently and scale sustainably. We are a collaborative, forward-thinking team that embraces an AI-first mindset , leveraging technology, automation, and data to simplify processes and unlock new efficiencies.</p>\n<p>As the Sourcing Manager supporting Engineering and Infrastructure, you will partner directly with engineering leaders to shape how Airbnb sources and manages critical technology capabilities. This role sits at the center of major technical investments, from infrastructure platforms to emerging AI technologies.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Partner with CIO leadership and technology teams to understand platform needs, business requirements, and technology roadmaps.</li>\n<li>Develop sourcing strategies across enterprise SaaS platforms, enterprise applications, data platforms, security technologies, and workplace systems.</li>\n<li>Lead complex sourcing events including supplier discovery, RFPs, negotiations, and contract execution.</li>\n<li>Evaluate supplier proposals, pricing models, and long-term cost structures.</li>\n<li>Partner with Legal and Finance to structure scalable commercial terms and risk protections.</li>\n<li>Use AI-enabled tools and structured analysis to compare supplier proposals and generate negotiation insights.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>8+ years of experience in procurement, sourcing, consulting, vendor management, or technology strategy roles.</li>\n<li>Experience sourcing enterprise software, SaaS platforms, IT services, or technology vendors.</li>\n<li>Strong commercial negotiation experience with enterprise technology suppliers.</li>\n<li>Ability to translate business requirements into structured sourcing strategies.</li>\n<li>Strong analytical skills and experience working with financial models, supplier comparisons, and contract structures.</li>\n<li>Experience using data, automation, or AI tools to support decision-making.</li>\n<li>Excellent stakeholder management and communication skills.</li>\n</ul>\n<p>Our Commitment To Inclusion &amp; Belonging:</p>\n<p>Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</p>\n<p>How We&#39;ll Take Care of You:</p>\n<p>Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.</p>\n<p>Pay Range: $128,000-$150,000 USD</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7adbc8f5-c49","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Airbnb","sameAs":"https://www.airbnb.com/","logo":"https://logos.yubhub.co/airbnb.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/airbnb/jobs/7736738","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$128,000-$150,000 USD","x-skills-required":["Procurement","Sourcing","Vendor Management","Technology Strategy","Enterprise Software","SaaS Platforms","IT Services","Commercial Negotiation","Financial Modeling","Supplier Comparison","Contract Structure"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:56:31.596Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Procurement, Sourcing, Vendor Management, Technology Strategy, Enterprise Software, SaaS Platforms, IT Services, Commercial Negotiation, Financial Modeling, Supplier Comparison, Contract Structure","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":128000,"maxValue":150000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ea061b82-4fc"},"title":"Productivity Platforms Developer","description":"<p>About the Role</p>\n<p>As a Productivity Platforms Developer, you will support the day-to-day administration and improvement of CoreWeave&#39;s collaboration and work management tools. You&#39;ll work closely with experienced engineers to maintain system reliability, troubleshoot issues, and implement enhancements that improve team workflows. This role involves hands-on configuration, user support, and exposure to automation and integrations.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Support the administration and improvement of CoreWeave&#39;s collaboration and work management tools</li>\n<li>Work closely with experienced engineers to maintain system reliability, troubleshoot issues, and implement enhancements</li>\n<li>Configure and manage tools such as Jira, Confluence, Asana, and similar systems</li>\n<li>Develop and implement automation and integrations to improve team workflows</li>\n</ul>\n<p>Requirements</p>\n<ul>\n<li>1–3 years of experience working with SaaS platforms or internal tools</li>\n<li>Hands-on experience administering or configuring tools such as Jira, Confluence, Asana, or similar systems</li>\n<li>Experience writing scripts or code in at least one language (e.g., Python)</li>\n<li>Basic understanding of REST APIs and ability to interact with APIs programmatically</li>\n<li>Experience managing users, roles, and permissions in a SaaS environment</li>\n</ul>\n<p>Preferred</p>\n<ul>\n<li>Experience building automations or integrations between SaaS platforms</li>\n<li>Familiarity with Agile frameworks such as Scrum or Kanban</li>\n<li>Experience working with tools like Slack, GitHub, or similar collaboration platforms</li>\n</ul>\n<p>What We Offer</p>\n<ul>\n<li>Competitive salary range: $109,000 to $160,000</li>\n<li>Discretionary bonus</li>\n<li>Equity awards</li>\n<li>Comprehensive benefits program</li>\n</ul>\n<p>Experience Level: entry Employment Type: full-time Workplace Type: hybrid Category: Engineering Industry: Technology Salary Range: $109,000 to $160,000 Required Skills:</p>\n<ul>\n<li>SaaS platforms</li>\n<li>Jira</li>\n<li>Confluence</li>\n<li>Asana</li>\n<li>Python</li>\n<li>REST APIs</li>\n</ul>\n<p>Preferred Skills:</p>\n<ul>\n<li>Automations</li>\n<li>Integrations</li>\n<li>Agile frameworks</li>\n<li>Slack</li>\n<li>GitHub</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_ea061b82-4fc","directApply":true,"hiringOrganization":{"@type":"Organization","name":"CoreWeave","sameAs":"https://www.coreweave.com","logo":"https://logos.yubhub.co/coreweave.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/coreweave/jobs/4670169006","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$109,000 to $160,000","x-skills-required":["SaaS platforms","Jira","Confluence","Asana","Python","REST APIs"],"x-skills-preferred":["Automations","Integrations","Agile frameworks","Slack","GitHub"],"datePosted":"2026-04-18T15:56:04.156Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Livingston, NJ / New York, NY / Sunnyvale, CA / San Francisco, CA / Bellevue, WA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"SaaS platforms, Jira, Confluence, Asana, Python, REST APIs, Automations, Integrations, Agile frameworks, Slack, GitHub","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":109000,"maxValue":160000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_56a72069-e42"},"title":"Staff+ Software Engineer, Backend","description":"<p><strong>About the Role\\nAnthropic is looking for experienced, product-minded engineers to own the backend systems that power user experiences across our API, Claude Code, and Claude.ai.\\n\\nYou&#39;ll independently scope complex, multi-month projects through ambiguous problem spaces and lead peers through technical and product decisions; you&#39;ll drive alignment with product, peer engineering teams, and research to identify capability gaps and translate frontier model improvements into shipped products.\\n\\nYou&#39;ll make architectural decisions that affect the reliability and scalability of systems serving hundreds of thousands of global users (including internal teams), and design processes that help your team operate effectively and never fail the same way twice - all while staying hands-on with the code and our models.\\n\\n## Responsibilities\\n### API Core\\nYou&#39;ll build and scale the foundation of the Claude API,the systems that deliver Claude&#39;s intelligence to every developer, from startups to enterprise.\\n\\nYou&#39;ll own the performance, reliability, and efficiency of our core serving path, ensuring users get the most speed and value from our models.\\n\\nYou&#39;ll partner closely with inference and safeguards to optimise the full stack.\\n\\n### API Capabilities\\nYou&#39;ll bring frontier model capabilities to developers through the Claude API, owning core features like vision, tool use, and computer use.\\n\\nYou&#39;ll launch new models and ship the primitives that make Claude more capable with every release.\\n\\nYou&#39;ll partner directly with research and inference to productionise what&#39;s next.\\n\\n### API Knowledge\\nYou&#39;ll focus on transforming Claude into a true knowledge worker by ensuring the model has access to and understanding of the right knowledge at the right time.\\n\\nYou&#39;ll work on making it possible for developers to securely give Claude access to their data while automatically processing and retrieving relevant information.\\n\\nYou&#39;ll partner directly with research to bring state-of-the-art retrieval advancements to developers.\\n\\n### Developer Experience\\nYou’ll focus on building products and tools to enable developers to harness the full power of LLMs to create successful, reliable, and groundbreaking applications with ease.\\n\\nYou’ll build the tools to accelerate developers from idea to deployment.\\n\\nYou&#39;ll help figure out how to leverage Claude to improve developer&#39;s usage of the API, such as generating and evaluating prompts while collaborating closely with the teams above to bring Claude&#39;s current and future capabilities to developers.\\n\\n### API Agents\\nYou&#39;ll focus on building the infrastructure and APIs that enable developers to create powerful agentic applications within the Claude API.\\n\\nYou&#39;ll help developers with agent orchestration through capabilities like tool use, multi-step reasoning, and long-running task execution that allow Claude to take actions and accomplish complex goals on behalf of users.\\n\\nYou&#39;ll partner with research to bring cutting-edge agent capabilities to production.\\n\\n### Enterprise Foundations\\nWe&#39;re looking for a software engineer to join our Enterprise Foundations team,the team that makes Claude enterprise-ready at scale.\\n\\nWhen a Fortune 500 company wants to roll out Claude to 100,000 employees, we&#39;re the team that makes it possible.\\n\\nYou&#39;ll build the foundational systems that large organisations require before they can deploy AI at scale: user and permissions management, security and compliance features, and analytics infrastructure.\\n\\nThis work directly converts product-market fit into revenue by removing the deployment blockers that prevent large organisations from adopting Claude broadly.\\n\\n## Requirements\\n\\n<em>   Have 8+ years of relevant experience as a backend or product engineer, with a track record of leading complex, multi-month projects or teams as a tech lead or equivalent\\n\\n</em>   Have strong coding fundamentals and are comfortable working across backend systems, APIs, and integrations , and can reach into the frontend when needed to ship an effective solution\\n\\n<em>   Have led the design and delivery of large-scale backend systems in production that power high-adoption B2B or consumer-facing products\\n\\n</em>   Are skilled at driving alignment across technical and non-technical teams; you communicate clearly, influence technical decisions beyond your immediate team, and help others ramp effectively on your systems\\n\\n<em>   Take a product-focused approach to your work and care about building solutions that are robust, scalable, and easy to use\\n\\n</em>   Care deeply about investing in the mentorship and growth of your peers\\n\\n<em>   Have experience with distributed systems, API design, and cloud infrastructure at scale\\n\\n</em>   Thrive in fast-paced environments and can navigate ambiguity to find the highest-leverage path forward\\n\\n## Preferred Qualifications\\n\\n<em>   Served as a technical lead or architect on a product or API platform, owning both the technical vision and execution end-to-end\\n\\n</em>   Experience designing and scaling APIs with a focus on developer experience, consistency, and reliability , including API design review processes\\n\\n<em>   Deep experience building enterprise SaaS platforms, including permissions infrastructure, billing and pricing systems, or compliance frameworks for regulated industries (SO2, HIPAA)\\n\\n</em>   Background in a specific industry vertical , financial services, healthcare, or legal technology , with a track record of building products that handle sensitive, domain-specific data\\n\\n<em>   Experience partnering with ML/AI research teams to productise model capabilities or identify and address model failure modes in production\\n\\n</em>   Experience building agentic systems, orchestration frameworks, or developer tools , including CLI tools, IDE integrations, or AI-assisted coding environments\\n\\n<em>   Experience building products where adoption and activation are core challenges , instrumenting funnels, diagnosing drop-off, and shipping the product changes that close gaps\\n\\n</em>   Experience designing operational processes (incident response, on-call rotations, postmortem review) for production systems serving large-scale developer or enterprise audiences\\n\\n## Salary\\n\\nThe annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings (&quot;OTE&quot;) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.\\n\\nAnnual Salary: $405,000-$485,000 USD</strong></p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_56a72069-e42","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://www.anthropic.com/","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5174755008","x-work-arrangement":"hybrid","x-experience-level":"staff","x-job-type":"full-time","x-salary-range":"$405,000-$485,000 USD","x-skills-required":["backend","product engineer","API design","cloud infrastructure","distributed systems","API design review processes","permissions infrastructure","billing and pricing systems","compliance frameworks","regulated industries","HIPAA","SO2","ML/AI research teams","model capabilities","model failure modes","agentic systems","orchestration frameworks","developer tools","CLI tools","IDE integrations","AI-assisted coding environments","adoption and activation","funnel instrumentation","drop-off diagnosis","product changes","operational processes","incident response","on-call rotations","postmortem review"],"x-skills-preferred":["technical lead","architect","product platform","API platform","technical vision","execution end-to-end","developer experience","consistency","reliability","enterprise SaaS platforms"],"datePosted":"2026-04-18T15:55:47.939Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA | New York City, NY | Seattle, WA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"backend, product engineer, API design, cloud infrastructure, distributed systems, API design review processes, permissions infrastructure, billing and pricing systems, compliance frameworks, regulated industries, HIPAA, SO2, ML/AI research teams, model capabilities, model failure modes, agentic systems, orchestration frameworks, developer tools, CLI tools, IDE integrations, AI-assisted coding environments, adoption and activation, funnel instrumentation, drop-off diagnosis, product changes, operational processes, incident response, on-call rotations, postmortem review, technical lead, architect, product platform, API platform, technical vision, execution end-to-end, developer experience, consistency, reliability, enterprise SaaS platforms","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":405000,"maxValue":485000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2ff13306-80c"},"title":"Staff+ Software Engineer, Backend","description":"<p><strong>About the Role</strong></p>\n<p>Anthropic is looking for experienced, product-minded engineers to own the backend systems that power user experiences across our API, Claude Code, and Claude.ai.</p>\n<p>You&#39;ll independently scope complex, multi-month projects through ambiguous problem spaces and lead peers through technical and product decisions; you&#39;ll drive alignment with product, peer engineering teams, and research to identify capability gaps and translate frontier model improvements into shipped products.</p>\n<p>You&#39;ll make architectural decisions that affect the reliability and scalability of systems serving hundreds of thousands of global users (including internal teams), and design processes that help your team operate effectively and never fail the same way twice - all while staying hands-on with the code and our models.</p>\n<p><strong>Teams</strong></p>\n<p>We have multiple teams that are currently hiring. Team placement occurs after the interview process, taking into account your interests and experience alongside organisational needs.</p>\n<ul>\n<li>API Core: You&#39;ll build and scale the foundation of the Claude API,the systems that deliver Claude&#39;s intelligence to every developer, from startups to enterprise.</li>\n<li>API Capabilities: You&#39;ll bring frontier model capabilities to developers through the Claude API, owning core features like vision, tool use, and computer use.</li>\n<li>API Knowledge: You&#39;ll focus on transforming Claude into a true knowledge worker by ensuring the model has access to and understanding of the right knowledge at the right time.</li>\n<li>Developer Experience: You’ll focus on building products and tools to enable developers to harness the full power of LLMs to create successful, reliable, and groundbreaking applications with ease.</li>\n<li>API Agents: You&#39;ll focus on building the infrastructure and APIs that enable developers to create powerful agentic applications within the Claude API.</li>\n<li>Enterprise Foundations: We&#39;re looking for a software engineer to join our Enterprise Foundations team,the team that makes Claude enterprise-ready at scale.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Have 8+ years of relevant experience as a backend or product engineer, with a track record of leading complex, multi-month projects or teams as a tech lead or equivalent.</li>\n<li>Have strong coding fundamentals and are comfortable working across backend systems, APIs, and integrations , and can reach into the frontend when needed to ship an effective solution.</li>\n<li>Have led the design and delivery of large-scale backend systems in production that power high-adoption B2B or consumer-facing products.</li>\n<li>Are skilled at driving alignment across technical and non-technical teams; 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You will support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable&#39;s capabilities and reach.</p>\n<p>You will establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements. You will identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback. You will collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success. 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As a Senior Mid-Market Sales Account Executive, you will be responsible for identifying, qualifying, and developing opportunities in mid-market and Mid-Market accounts through outbound outreach, inbound leads, and channel partners. You will engage customer executives to align Forward Networks solutions with enterprise-wide priorities in network, security, cloud infrastructure, and digital transformation. You will manage deals from discovery to close, with accountability for meeting and exceeding quarterly quotas. You will build and execute a territory strategy that balances new customer acquisition with expansion opportunities in existing accounts. You will work closely with Business Development, Solutions Engineering, Customer Success, and Marketing to deliver exceptional customer experiences. 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Collaboration and trust drive our creative environment. At Cyngn, everyone&#39;s perspective matters,and that&#39;s what powers our innovation.</p>\n<p>About this Role</p>\n<p>As the Staff Software Engineer for our SaaS platform team, you will be crucial in developing Cyngn&#39;s cutting-edge fleet management system for autonomous industrial vehicles. You&#39;ll collaborate with product and engineering teams to design, implement, deploy, and maintain a robust cloud-based solution that enables real-time control and monitoring of autonomous vehicles in the field.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Architect and lead the development of a sophisticated, cloud-native fleet management system capable of real-time control and monitoring of numerous autonomous vehicles</li>\n<li>Design and implement scalable, distributed systems that can handle high-volume, real-time data processing and decision-making</li>\n<li>Develop robust APIs and microservices to support integration with various autonomous vehicle platforms and customer systems</li>\n<li>Create efficient algorithms for route optimization, task scheduling, and resource allocation across vehicle fleets</li>\n<li>Implement advanced data analytics and machine learning capabilities to provide predictive maintenance, performance optimization, and business intelligence features</li>\n<li>Ensure system reliability, security, and compliance with industry standards and regulations</li>\n<li>Lead a team of skilled engineers, fostering a culture of innovation, code quality, and continuous improvement</li>\n<li>Collaborate with product managers, UX designers, and customers to translate business requirements into technical solutions</li>\n<li>Mentor junior developers and contribute to the technical growth of the engineering team</li>\n<li>Participate in the entire software development lifecycle, from concept and design to testing, deployment, and maintenance</li>\n<li>Engage with customers to understand their needs and translate them into technical requirements</li>\n</ul>\n<p>Who You Are</p>\n<ul>\n<li>10+ years of software development experience, with a strong focus on backend systems and distributed architectures</li>\n<li>Extensive experience in building and scaling cloud-native SaaS platforms, preferably in the IoT or robotics domains</li>\n<li>Expert-level proficiency in at least one of Python, Go, Java, or C++, with working knowledge of others</li>\n<li>Deep understanding of cloud technologies and services (AWS, Azure, or GCP)</li>\n<li>Proven experience with event-driven architectures and message queuing systems (e.g., Kafka, RabbitMQ, Apache Pulsar)</li>\n<li>Strong background in database design and optimization, including both SQL and NoSQL solutions</li>\n<li>Proficiency in developing scalable WebSocket-based real-time communication systems</li>\n<li>Expertise in developing real-time data processing pipelines and analytics systems</li>\n<li>Proficiency with containerization and orchestration technologies (Docker, Kubernetes)</li>\n<li>Experience with infrastructure-as-code and CI/CD practices (e.g., Terraform, GitOps)</li>\n<li>Track record of leading development teams and mentoring junior developers</li>\n<li>Excellent problem-solving skills and ability to optimize complex systems</li>\n<li>Strong communication skills and ability to explain technical concepts to non-technical stakeholders</li>\n<li>Strong collaboration skills with a low ego</li>\n</ul>\n<p>Nice to Have</p>\n<ul>\n<li>Experience with IoT platforms, robotics frameworks (e.g., ROS), or autonomous vehicle technologies</li>\n<li>Solid understanding of network protocols and communication standards relevant to IoT and autonomous systems</li>\n<li>Knowledge of AMQP, MQTT, DDS, or other IoT-specific communication protocols</li>\n<li>Experience with time-series databases (e.g., InfluxDB, TimescaleDB) for handling large volumes of sensor data</li>\n<li>Familiarity with edge computing and fog architectures</li>\n<li>Experience with real-time operating systems and embedded software development</li>\n<li>Expertise in building and maintaining scalable API platforms</li>\n<li>Experience with geospatial data processing and mapping technologies</li>\n<li>Knowledge of fleet management software and vehicle telematics systems</li>\n<li>Experience with simulation environments for autonomous systems testing</li>\n</ul>\n<p>Benefits &amp; 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Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.</p>\n<p>As an Account Executive, Marketplace, you will use your sales and product expertise to help drive product market fit &amp; growth of Stripe’s products and solutions within the Marketplace segment. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in-depth product discussions with existing and prospect users globally – and building and executing against our go-to-market strategy.</p>\n<p>Responsibilities\nDrive new business and revenue growth by selling our solutions to a variety of marketplace businesses\nLead complex new and expansion deals related to Stripe’s product offerings, capabilities, and tailored solutions\nDeeply understand the sales process and what competitors offer, with a strong emphasis to overcoming competition to win all deals\nSynthesize and relay customer feedback and findings to inform Stripe’s product roadmap\nEngage with Product, Marketing and Account teams to help amplify our growth trajectory globally</p>\n<p>Who you are\nWe&#39;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p>\n<p>Minimum requirements\n10+ years of customer-facing experience at a leading technology or payments company and a track record of top performance, working specifically on enterprise or strategic accounts\nDisplay a deep passion for fraud prevention and develop deep expertise\nA proven ability to build strong collaborative working relationships with business partners internally and externally\nThe ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment\nExperience building trusted advisor relationships with senior business leaders\nSelf-starter capable of operating independently to drive meaningful business results\nAbility to understand complex technical requirements and craft solutions across multiple stakeholders\nProven experience to lead complex negotiations involving bespoke commercial agreements.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_a8e28faa-810","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Stripe","sameAs":"https://stripe.com/","logo":"https://logos.yubhub.co/stripe.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/stripe/jobs/7542218","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["fraud prevention","deep product expertise","sales process","customer feedback","product roadmap"],"x-skills-preferred":["payments solutions","enterprise customers","Marketplaces","SaaS platforms"],"datePosted":"2026-03-31T17:55:08.093Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"fraud prevention, deep product expertise, sales process, customer feedback, product roadmap, payments solutions, enterprise customers, Marketplaces, SaaS platforms"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_03c6508d-2e2"},"title":"Senior Technical Account Manager - Engine by Starling","description":"<p>At Engine by Starling, we&#39;re on a mission to find and work with leading banks around the world who have the ambition to build rapid growth businesses on our technology. We&#39;re looking for a future leader to join our team as a Senior Technical Account Manager for Canada, based in Toronto.</p>\n<p>This is a rare opportunity to build something from the ground up. As Engine&#39;s inaugural Senior Technical Account Manager for Canada, you&#39;ll lead our entry into one of North America&#39;s most sophisticated and tightly regulated financial markets, anchored by a strategic partnership with a major Canadian financial institution.</p>\n<p>As a Senior Technical Account Manager, you&#39;ll serve as the primary executive-level technical advisor for our Canadian launch client, a well-known digital challenger bank backed by one of the Big Six. You&#39;ll cultivate a relationship that will define Engine&#39;s regional credibility for years to come.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Driving the end-to-end technical success strategy for our Canadian launch client, with a clear focus on platform adoption, client satisfaction, and measurable business outcomes aligned to their Canadian market entry goals.</li>\n<li>Owning and localising Engine&#39;s global TAM playbook for the Canadian market, adapting frameworks, success metrics, and engagement models to reflect the regulatory and cultural context of Canadian financial services.</li>\n<li>Developing and executing joint success plans with the client, identifying and prioritising technical initiatives that accelerate their core use cases and long-term platform value.</li>\n<li>Leading Monthly and Quarterly Business Reviews (MBRs/QBRs), presenting strategic insights on platform performance, feature adoption, and forward-looking value realisation to VP and 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you&#39;ll participate in a collaborative on-call rotation, working alongside TAMs in the UK and Australia to ensure our global client base always has access to expert support.</p>\n<p>Requirements:</p>\n<ul>\n<li>5+ years of progressive experience in Technical Account Management, Strategic Customer Success, or a comparable client-facing role.</li>\n<li>A demonstrated track record managing top-tier enterprise accounts or leading foundational client relationships in a new market or region.</li>\n<li>Proven ability to localise and execute a global strategy or methodology within a distinct regional context, adapting rather than replicating.</li>\n<li>Fluency with cloud-based SaaS platforms and APIs, with the ability to troubleshoot and resolve complex technical issues independently and with credibility.</li>\n<li>Executive presence: proven effectiveness building relationships with and influencing the technical strategy of C-level and VP-level stakeholders.</li>\n<li>Outstanding written and verbal communication skills, with a track record of translating complex technical concepts for non-technical executive audiences, confidently and concisely.</li>\n</ul>\n<p>Highly desirable:</p>\n<ul>\n<li>Direct experience working in, or supporting clients operating in, the Canadian financial services market.</li>\n<li>Familiarity with Canadian financial regulatory frameworks, including OSFI guidelines, FINTRAC reporting obligations, and relevant provincial regulatory requirements.</li>\n<li>Experience as a first-hire or market-entry employee, with a track record of building and scaling high-performing teams.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a 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Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.</p>\n<p>We are seeking a PE Applications Engineer with strong expertise across Workday, Workday Extend, custom application development, and AI-enabled solutions supporting the employee lifecycle. This role requires solid techno-functional capability combined with hands-on engineering experience to design and deliver solutions that extend beyond standard configurations. 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You&#39;ll be the technical lead for our most important strategic partnerships, from architecting integrations, scoping complex systems work, and driving high-leverage collaborations from idea to production.</p>\n<p>This is not a support role. You&#39;ll own the technical strategy behind each partnership: evaluating feasibility, designing integration approaches, writing and reviewing code when needed, and leading execution across internal and external engineering teams.</p>\n<p>The right person is a strong engineer who wants to apply their technical depth to broader, company-shaping initiatives, working directly with product partners to identify opportunities, turn ambiguous ideas into concrete technical plans, and ship integrations that meaningfully expand what our platform can do.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Lead Strategic Integrations End-to-End</li>\n<li>Serve as the technical lead for our most important strategic partnerships, from early discovery and feasibility through launch and iteration</li>\n<li>Work directly with engineering and product teams to design practical, scalable integration approaches</li>\n<li>Scope technical requirements, define success criteria, and drive execution across internal and external teams</li>\n<li>Operate at the Intersection of Engineering and Business</li>\n<li>Participate in early-stage partnership conversations, helping shape what&#39;s possible together before commitments are made</li>\n<li>Translate the business goals of two or more companies into concrete technical plans and clearly communicate tradeoffs, risks, and constraints</li>\n<li>Collaborate with Partnerships, Product, Legal, Sales, and Marketing to bring complex deals to life</li>\n<li>Collaborate with business and technical teams to showcase the value of joint solutions and suggest architectural patterns to initiate their implementation and development.</li>\n<li>Build High-Leverage Technical Assets</li>\n<li>Develop demos, proofs-of-concept, and reference implementations that unlock new partnership opportunities</li>\n<li>Improve internal tooling and processes that help us scale how we manage and support integrations</li>\n<li>Identify patterns across partnerships that should inform core product direction</li>\n<li>Enable and Represent Replit Technically</li>\n<li>Build trusted relationships with partner engineering and product leaders</li>\n<li>Represent Replit in technical workshops, joint events, and executive discussions when appropriate</li>\n<li>Act as the escalation point for complex or high-stakes technical challenges</li>\n</ul>\n<p><strong>Required Qualifications</strong></p>\n<ul>\n<li>5-8+ years of software engineering, dev relations, sales engineering, or partner engineering experience</li>\n<li>Comfortable being the voice of the strategic partner to internal teams to build conviction behind a idea</li>\n<li>Strong proficiency in Python and JavaScript</li>\n<li>Knowledge of Vibe Coding tools and traditional developer tools</li>\n<li>Experience with common integrations and APIs</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>Business / customer facing roles with a rich technical background</li>\n<li>Knowledge of authentication protocols (OAuth, SAML, JWT)</li>\n<li>Background in SaaS platforms or B2B integrations</li>\n<li>Extensive portfolio or experience building applications with Replit</li>\n<li>Deep experience with REST APIs, GraphQL, webhooks, and modern integration patterns</li>\n</ul>\n<p><strong>Technical Skills</strong></p>\n<ul>\n<li>Languages: Python, JavaScript/TypeScript, Go, or similar</li>\n<li>APIs &amp; Integration: REST, GraphQL, webhooks, message queues</li>\n<li>Databases: SQL and NoSQL databases, data modeling</li>\n<li>Cloud &amp; Infrastructure: AWS/GCP/Azure, Docker, Kubernetes</li>\n<li>Tools: Git, CI/CD pipelines, monitoring and logging tools</li>\n<li>Security: Authentication, encryption, secure API design</li>\n</ul>\n<p><strong>This role is a good fit if you have…</strong></p>\n<ul>\n<li>An entrepreneurial mindset with ability to operate in ambiguous, fast-moving environments</li>\n<li>Genuine passion for supporting founders and the startup community</li>\n<li>A data-driven approach to partnership development and optimization</li>\n<li>A love for sharing Replit and AI tools</li>\n<li>Interest in travel and working across global regions</li>\n</ul>\n<p><strong>This role is not a good fit if…</strong></p>\n<ul>\n<li>You’re looking for a very structured, defined role</li>\n<li>You have never Vibe Coded or built on Replit</li>\n<li>You’re not comfortable hosting large hackathons or events</li>\n</ul>\n<p>_This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday._</p>\n<p><strong>Full-Time Employee Benefits Include:</strong></p>\n<ul>\n<li>Competitive Salary &amp; Equity</li>\n<li>401(k) Program with a 4% match</li>\n<li>Health, Dental, Vision and Life Insurance</li>\n<li>Short Term and Long Term Disability</li>\n<li>Paid Parental, Medical, Caregiver Leave</li>\n<li>Commuter Benefits</li>\n<li>Monthly Wellness Stipend</li>\n<li>Autonomous Work Environment</li>\n<li>In Office Set-Up Reimbursement</li>\n<li>Flexible Time Off (FTO) + Holidays</li>\n<li>Quarterly Team Gatherings</li>\n<li>In Office Amenities</li>\n</ul>\n<p><strong>Want to learn more about what we are up to?</strong></p>\n<ul>\n<li>Meet the Replit Agent</li>\n<li>Replit: Make an app for that</li>\n<li>Replit Blog</li>\n<li>Amjad TED Talk</li>\n</ul>\n<p><strong>Interviewing + Culture at Replit</strong></p>\n<ul>\n<li>Operating Principles</li>\n<li>Reasons not to work at Replit</li>\n</ul>\n<p>To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping the future of software development.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_2be7a705-f32","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Replit","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/replit.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/replit/a6934e30-8064-441b-9534-85278f509794","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$150K – $200K","x-skills-required":["Python","JavaScript","Vibe Coding tools","Traditional developer tools","Common integrations and APIs"],"x-skills-preferred":["Authentication protocols (OAuth, SAML, JWT)","Background in SaaS platforms or B2B integrations","Extensive portfolio or experience building applications with Replit","Deep experience with REST APIs, GraphQL, webhooks, and modern integration patterns"],"datePosted":"2026-03-07T15:20:47.310Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Foster City, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Python, JavaScript, Vibe Coding tools, Traditional developer tools, Common integrations and APIs, Authentication protocols (OAuth, SAML, JWT), Background in SaaS platforms or B2B integrations, Extensive portfolio or experience building applications with Replit, Deep experience with REST APIs, GraphQL, webhooks, and modern integration patterns","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":150000,"maxValue":200000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_70ec5312-0a5"},"title":"Cloud Security Lead","description":"<p>Join us at the forefront of AI and cloud-native security as we work to secure one of the most innovative developer platforms in the world. As the Cloud Security Lead, you will shape the cloud and infrastructure security program that protects millions of developers, enables safe AI-assisted development, and ensures organisations can confidently bring our platform into enterprise environments.</p>\n<p>In this role, you will own cloud security across GCP (primary) and supplemental environments in AWS and Azure, as well as containerized systems, SaaS platforms, and our multi-tenant AI infrastructure. You’ll improve our security posture through strong architecture, posture management, secure-by-default development practices, and close partnership with Engineering, Compliance, Security Architecture, and Platform teams.</p>\n<p>This is a highly impactful, hands-on leadership role—perfect for someone who wants to solve complex security challenges at scale while influencing product, engineering, and go-to-market teams.</p>\n<p><strong>Cloud Security Engineering</strong></p>\n<ul>\n<li>Lead configuration hardening across GCP, with additional oversight of workloads and integrations running in AWS and Azure.</li>\n<li>Own and optimise CSPM platforms across multi-cloud environments—establishing configuration baselines, guardrails, and remediation workflows.</li>\n<li>Secure critical SaaS platforms, ensuring proper configurations, access controls, and engineering integrations.</li>\n<li>Lead infrastructure vulnerability management across multi-cloud systems, containers, registries, and platform services.</li>\n<li>Enhance security across containerised and Kubernetes (GKE/EKS/AKS) workloads, including runtime protections, network policies, and workload identity.</li>\n<li>Assess secure logging configurations across cloud/SaaS providers, ensuring audit logs, retention, and routing meet monitoring and architecture needs.</li>\n</ul>\n<p><strong>Secure Development &amp; Architecture Enablement</strong></p>\n<ul>\n<li>Partner with engineering teams to make services secure by default, embedding security into development workflows, CI/CD pipelines, and cloud-native deployments.</li>\n</ul>\n<p><strong>Cross-Functional Responsibilities</strong></p>\n<ul>\n<li>Collaborate with Security Monitoring, Compliance/GRC, Architecture, DevOps, Platform Engineering, and ML Infrastructure.</li>\n<li>Participate in communicating security advisories, best practices, and updates to Replit’s customers.</li>\n<li>Support incident investigations as a cloud security subject-matter expert.</li>\n</ul>\n<p><strong>Required Skills &amp; Experience:</strong></p>\n<ul>\n<li>7+ years of experience in cloud engineering, with 3+ years in a senior or lead role.</li>\n<li>Hands-on experience with CSPM tools (Wiz, Lacework, Prisma, Orca, SCC, etc.).</li>\n<li>Deep expertise in GCP security (IAM, VPC, KMS, GKE, Cloud Logging).</li>\n<li>Experience securing and governing SaaS platforms and identity integrations.</li>\n<li>Operational experience with infrastructure vulnerability management across cloud and container environments.</li>\n<li>Working knowledge of AWS and/or Azure security services and configurations.</li>\n<li>Experience with container and Kubernetes security across GKE, EKS, or AKS.</li>\n<li>Strong IaC security experience with Terraform, Pulumi, or similar tooling.</li>\n<li>Familiarity with compliance standards (SOC 2, ISO 27001, PCI DSS).</li>\n</ul>\n<p><strong>Preferred Qualifications:</strong></p>\n<ul>\n<li>Experience supporting engineering teams in building secure-first, cloud-native or PaaS environments.</li>\n<li>Background securing AI/ML pipelines, model-serving infrastructure, or developer platform services.</li>\n<li>Experience in high-growth technology or cloud-native product companies.</li>\n<li>Experience with securing AI/agentic systems and sensitive data pipelines.</li>\n<li>Automation/scripting with Python.</li>\n<li>Relevant certifications (e.g., GCP Professional Cloud Security Engineer, AWS/Azure security certs).</li>\n</ul>\n<p><strong>What We Value:</strong></p>\n<ul>\n<li>Problem-solving mindset — Ability to break down complex security and operational challenges into clear engineering solutions.</li>\n<li>Autonomy — Comfortable leading initiatives, collaborating effectively, and driving outcomes with minimal oversight.</li>\n<li>Communication excellence — Able to translate deep technical concepts for engineers, executives, and enterprise customers.</li>\n<li>Continuous learning — Passion for staying current with AI security, cloud-native advances, and emerging threats.</li>\n<li>Automation-first approach — Belief in reducing operational toil and building scalable, self-healing systems.</li>\n</ul>\n<p><strong>Full-Time Employee Benefits Include:</strong></p>\n<ul>\n<li>Competitive Salary &amp; Equity</li>\n<li>401(k) Program with a 4% match</li>\n<li>Health, Dental, Vision and Life Insurance</li>\n<li>Short Term and Long Term Disability</li>\n<li>Paid Parental, Medical, Caregiver Leave</li>\n<li>Commuter Benefits</li>\n<li>Monthly Wellness Stipend</li>\n<li>Autonomous Work Environment</li>\n<li>In Office Set-Up Reimbursement</li>\n<li>Flexible Time Off (FTO) + Holidays</li>\n<li>Quarterly Team Gatherings</li>\n<li>In Office Amenities</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_70ec5312-0a5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Replit","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/replit.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/replit/8027a0f4-4837-4e49-a4dd-8ad1bde23277","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$220K – $325K","x-skills-required":["CSPM tools","GCP security","SaaS platforms","infrastructure vulnerability management","container and Kubernetes security","IaC security","compliance standards"],"x-skills-preferred":["secure-first, cloud-native or PaaS environments","AI/ML pipelines","model-serving infrastructure","developer platform services","Python","relevant certifications"],"datePosted":"2026-03-07T15:20:14.907Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Foster City, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"CSPM tools, GCP security, SaaS platforms, infrastructure vulnerability management, container and Kubernetes security, IaC security, compliance standards, secure-first, cloud-native or PaaS environments, AI/ML pipelines, model-serving infrastructure, developer platform services, Python, relevant certifications","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":220000,"maxValue":325000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6f9c46e9-98b"},"title":"Technical Support Associate","description":"<p><strong>Technical Support Associate</strong></p>\n<p>As a Technical Support Associate at Synthesia, you&#39;ll be part of the team ensuring delivering first-line technical support to enterprise customers. You&#39;ll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills.</p>\n<p><strong>Role Responsibilities:</strong></p>\n<ul>\n<li>Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues</li>\n</ul>\n<ul>\n<li>Gather and document all relevant information for reported issues, ensuring accurate case creation and updates</li>\n</ul>\n<ul>\n<li>Apply standard troubleshooting techniques and validated fixes under guidance from senior team members</li>\n</ul>\n<ul>\n<li>Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details</li>\n</ul>\n<ul>\n<li>Reproduce reported issues in internal environments to support investigations</li>\n</ul>\n<ul>\n<li>Follow up with customers to ensure issues are resolved to satisfaction</li>\n</ul>\n<ul>\n<li>Maintain clear, professional communication with customers throughout the support process</li>\n</ul>\n<ul>\n<li>Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing</li>\n</ul>\n<p><strong>About You:</strong></p>\n<ul>\n<li>1 to 3 years&#39; experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience)</li>\n</ul>\n<ul>\n<li>Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes</li>\n</ul>\n<ul>\n<li>Confident and clear communicator, with the ability to explain technical concepts to non-technical users</li>\n</ul>\n<ul>\n<li>Highly organised with strong analytical and problem-solving skills, and attention to detail</li>\n</ul>\n<ul>\n<li>Comfortable taking ownership of issues and managing multiple cases in parallel</li>\n</ul>\n<ul>\n<li>Curious, proactive learner who enjoys developing technical depth and understanding new tools</li>\n</ul>\n<ul>\n<li>Collaborative team player who contributes positively to team discussions and continuous improvement</li>\n</ul>\n<p><strong>Technical Experience (Preferred but not Required):</strong></p>\n<ul>\n<li>Basic understanding of SaaS platforms and web technologies</li>\n</ul>\n<ul>\n<li>Familiarity with basic browser troubleshooting and developer tools</li>\n</ul>\n<ul>\n<li>Experience using ticketing systems such as Intercom, Jira, or Salesforce</li>\n</ul>\n<ul>\n<li>Awareness of SSO concepts and authentication flows</li>\n</ul>\n<ul>\n<li>Interest in APIs, data analysis, or system integrations</li>\n</ul>\n<ul>\n<li>Exposure to log analysis or monitoring platforms (e.g. Datadog)</li>\n</ul>\n<p><strong>Success will be measured on:</strong></p>\n<p>Key Performance Indicators (KPI’s) within the support team, including but not limited to:</p>\n<ul>\n<li>Customer Satisfaction (CSAT)</li>\n</ul>\n<ul>\n<li>First Response Time</li>\n</ul>\n<ul>\n<li>SLA Compliance</li>\n</ul>\n<ul>\n<li>Productivity metrics</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6f9c46e9-98b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Synthesia","sameAs":"https://www.synthesia.io/","logo":"https://logos.yubhub.co/synthesia.io.png"},"x-apply-url":"https://jobs.ashbyhq.com/synthesia/3cb4a9ce-7f2d-4d37-86a5-f0fa9aa3aa7f","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"Competitive salary and benefits package","x-skills-required":["SaaS platforms","web technologies","live chat","ticketing systems","SSO concepts","APIs","data analysis","system integrations","log analysis","monitoring platforms"],"x-skills-preferred":["SaaS platforms","web technologies","live chat","ticketing systems","SSO concepts","APIs","data analysis","system integrations","log analysis","monitoring platforms"],"datePosted":"2026-03-06T18:34:41.122Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"SaaS platforms, web technologies, live chat, ticketing systems, SSO concepts, APIs, data analysis, system integrations, log analysis, monitoring platforms, SaaS platforms, web technologies, live chat, ticketing systems, SSO concepts, APIs, data analysis, system integrations, log analysis, monitoring platforms"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b0feed69-413"},"title":"Manager, AI Success Engineers - NYC","description":"<p><strong>Job Posting</strong></p>\n<p><strong>Manager, AI Success Engineers - NYC</strong></p>\n<p><strong>Location</strong></p>\n<p>New York City</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Location Type</strong></p>\n<p>Hybrid</p>\n<p><strong>Department</strong></p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$266K – $295K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong>About the Team</strong></p>\n<p>The AI Success Engineering team turns breakthrough AI products into enterprise-scale impact. We partner closely with customers to move from experimentation to real-world transformation, owning adoption, technical readiness, and long-term value realization. The team accelerates delivery in production and shapes how OpenAI’s products drive measurable business outcomes. We work cross-functionally with Sales, Solutions Architecture, Technical Success, and Product to bring frontier AI safely and successfully to market.</p>\n<p><strong>About the Role</strong></p>\n<p>We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.</p>\n<p>AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.</p>\n<p>In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.</p>\n<p>This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.</p>\n<p><strong>In This Role, You Will</strong></p>\n<ul>\n<li>Own the strategy and operating model for the AI Success Engineering team, ensuring alignment with OpenAI’s objectives and customer needs</li>\n</ul>\n<ul>\n<li>Hire, lead, mentor, and develop a high-performing team of AI Success Engineers with strong technical foundations and customer impact</li>\n</ul>\n<ul>\n<li>Oversee successful post-sale adoption of OpenAI products across enterprises, digital-native companies, and high-growth organizations</li>\n</ul>\n<ul>\n<li>Ensure technical readiness and adoption of advanced OpenAI capabilities, partnering closely with customers on real-world use cases</li>\n</ul>\n<ul>\n<li>Represent the voice of the customer to inform product development and commercial strategy</li>\n</ul>\n<ul>\n<li>Establish operating rhythms (e.g., leadership rollups, knowledge-sharing forums, best-practice exchanges) to drive consistency and scalability</li>\n</ul>\n<ul>\n<li>Build scalable programs, playbooks, and operating mechanisms that support long-term customer success</li>\n</ul>\n<ul>\n<li>Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to deliver a unified customer experience</li>\n</ul>\n<p><strong>You’ll Thrive in This Role If You</strong></p>\n<ul>\n<li>Have 8+ years of experience leading technical teams, including 3+ years managing post-sales technical roles such as customer engineering, solutions engineering, deployment, or professional services in enterprise SaaS or AI environments</li>\n</ul>\n<ul>\n<li>Have a proven track record scaling technical teams and operating models in high-growth environments</li>\n</ul>\n<ul>\n<li>Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams</li>\n</ul>\n<ul>\n<li>Can engage and influence executive stakeholders within complex, global organizations</li>\n</ul>\n<ul>\n<li>Are a strong communicator who can bridge technical depth and business outcomes</li>\n</ul>\n<ul>\n<li>Have experience with Generative AI (preferred) or adjacent SaaS platforms</li>\n</ul>\n<ul>\n<li>Operate with humility, ownership, and a bias toward action to ensure customer and team success</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we are committed to researching and developing AI in a responsible way.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b0feed69-413","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/227ea1b3-6fc4-44ca-93db-d59373121180","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$266K – $295K • Offers Equity","x-skills-required":["Generative AI","SaaS platforms","Customer engineering","Solutions engineering","Deployment","Professional services","Enterprise SaaS","AI environments"],"x-skills-preferred":["Leadership","Technical teams","Post-sales technical roles","Customer success","Product development","Commercial strategy"],"datePosted":"2026-03-06T18:34:11.383Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Generative AI, SaaS platforms, Customer engineering, Solutions engineering, Deployment, Professional services, Enterprise SaaS, AI environments, Leadership, Technical teams, Post-sales technical roles, Customer success, Product development, Commercial strategy","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":266000,"maxValue":295000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f3cbffa6-40d"},"title":"Head of SaaS Enablement & Governance","description":"<p><strong>Head of SaaS Enablement &amp; Governance</strong></p>\n<p><strong>Location</strong></p>\n<p>San Francisco</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p>IT</p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$257K – $327K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 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In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p><strong>About the Team</strong></p>\n<p>SaaS Enablement &amp; Governance (SEG) sits within IT and owns the end to end SaaS and software lifecycle across the company, with a clear mandate to deliver strong governance without creating friction for the business. The team partners closely with Security, GRC, Procurement, Finance, Legal, and Engineering to ensure software is selected, approved, provisioned, and operated with clear standards for security, compliance, cost discipline, and operational clarity.</p>\n<p><strong>About the Role</strong></p>\n<p>We are seeking a Head of SEG to build and scale the company’s SaaS operating model. You will set strategy and execution across portfolio optimization, intake and approval, onboarding, enablement, and lifecycle governance, with clear ownership from adoption through decommissioning.</p>\n<p><strong>Responsibilities</strong></p>\n<p><strong>Set direction and establish strong foundations</strong></p>\n<ul>\n<li>Own the enterprise SaaS governance mandate as the company scales in size, regulatory exposure, and architectural complexity</li>\n</ul>\n<ul>\n<li>Define the enterprise SaaS portfolio strategy to drive disciplined growth, reuse, and risk reduction</li>\n</ul>\n<ul>\n<li>Establish clear standards for data handling, access control, and lifecycle ownership across the SaaS ecosystem</li>\n</ul>\n<p><strong>Build, operate, and scale reliably</strong></p>\n<ul>\n<li>Bring operating discipline to SaaS lifecycle management, including intake, expansion, renewals, and decommissioning</li>\n</ul>\n<ul>\n<li>Establish trusted visibility into SaaS portfolio composition, TCO, ownership, and risk posture</li>\n</ul>\n<ul>\n<li>Ensure governance maturity aligns with audit, regulatory, and security expectations</li>\n</ul>\n<p><strong>Automate for leverage and safety</strong></p>\n<ul>\n<li>Replace manual, exception driven governance with scalable, policy encoded operating mechanisms</li>\n</ul>\n<ul>\n<li>Ensure governance standards remain enforced as adoption scales and use cases expand</li>\n</ul>\n<ul>\n<li>Deliver executive level transparency into portfolio risk, utilization, and cost trends</li>\n</ul>\n<p><strong>Enable reuse at scale</strong></p>\n<ul>\n<li>Ensure approved platforms are adopted quickly and consistently</li>\n</ul>\n<ul>\n<li>Reduce net new tool proliferation through strong enablement and clear portfolio standards</li>\n</ul>\n<ul>\n<li>Support controlled use case expansion without introducing unmanaged risk</li>\n</ul>\n<p><strong>Partner and lead through influence</strong></p>\n<ul>\n<li>Align Security, Finance, Legal, Engineering, and Procurement around a single SaaS governance model</li>\n</ul>\n<ul>\n<li>Navigate tradeoffs between speed, cost, and risk</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>10+ years of experience in SaaS operations, IT, or a related field</li>\n</ul>\n<ul>\n<li>Proven track record of building and scaling SaaS operating models</li>\n</ul>\n<ul>\n<li>Strong understanding of SaaS governance, security, and compliance</li>\n</ul>\n<ul>\n<li>Excellent leadership and communication skills</li>\n</ul>\n<ul>\n<li>Ability to navigate complex technical and business tradeoffs</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>Experience with cloud-based SaaS platforms</li>\n</ul>\n<ul>\n<li>Familiarity with DevOps and continuous integration/continuous deployment (CI/CD) pipelines</li>\n</ul>\n<ul>\n<li>Knowledge of security and compliance frameworks, such as NIST and HIPAA</li>\n</ul>\n<ul>\n<li>Experience with data analytics and business intelligence tools</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>Competitive salary and benefits package</li>\n</ul>\n<ul>\n<li>Opportunity to work with a cutting-edge technology company</li>\n</ul>\n<ul>\n<li>Collaborative and dynamic work environment</li>\n</ul>\n<ul>\n<li>Professional development and growth opportunities</li>\n</ul>\n<ul>\n<li>Recognition and rewards for outstanding performance</li>\n</ul>\n<p><strong>How to Apply</strong></p>\n<p>If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f3cbffa6-40d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/8c1bce9f-079b-42dc-b8c7-87b202365d28","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$257K – $327K","x-skills-required":["SaaS operations","IT","governance","security","compliance","leadership","communication","DevOps","CI/CD","data analytics","business intelligence"],"x-skills-preferred":["cloud-based SaaS platforms","NIST","HIPAA","continuous integration/continuous deployment"],"datePosted":"2026-03-06T18:34:06.041Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"SaaS operations, IT, governance, security, compliance, leadership, communication, DevOps, CI/CD, data analytics, business intelligence, cloud-based SaaS platforms, NIST, HIPAA, continuous integration/continuous deployment","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":257000,"maxValue":327000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_88369b42-bf2"},"title":"Manager, AI Success Engineers","description":"<p><strong>Job Posting</strong></p>\n<p><strong>Manager, AI Success Engineers - San Francisco</strong></p>\n<p><strong>Location</strong></p>\n<p>San Francisco</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$266K – $295K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong>About the Team</strong></p>\n<p>The AI Success Engineering team turns breakthrough AI products into enterprise-scale impact. We partner closely with customers to move from experimentation to real-world transformation, owning adoption, technical readiness, and long-term value realization. The team accelerates delivery in production and shapes how OpenAI’s products drive measurable business outcomes. We work cross-functionally with Sales, Solutions Architecture, Technical Success, and Product to bring frontier AI safely and successfully to market.</p>\n<p><strong>About the Role</strong></p>\n<p>We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.</p>\n<p>AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.</p>\n<p>In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.</p>\n<p>This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.</p>\n<p><strong>In This Role, You Will</strong></p>\n<ul>\n<li>Own the strategy and operating model for the AI Success Engineering team, ensuring alignment with OpenAI’s objectives and customer needs</li>\n</ul>\n<ul>\n<li>Hire, lead, mentor, and develop a high-performing team of AI Success Engineers with strong technical foundations and customer impact</li>\n</ul>\n<ul>\n<li>Oversee successful post-sale adoption of OpenAI products across enterprises, digital-native companies, and high-growth organizations</li>\n</ul>\n<ul>\n<li>Ensure technical readiness and adoption of advanced OpenAI capabilities, partnering closely with customers on real-world use cases</li>\n</ul>\n<ul>\n<li>Represent the voice of the customer to inform product development and commercial strategy</li>\n</ul>\n<ul>\n<li>Establish operating rhythms (e.g., leadership rollups, knowledge-sharing forums, best-practice exchanges) to drive consistency and scalability</li>\n</ul>\n<ul>\n<li>Build scalable programs, playbooks, and operating mechanisms that support long-term customer success</li>\n</ul>\n<ul>\n<li>Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to deliver a unified customer experience</li>\n</ul>\n<p><strong>You’ll Thrive in This Role If You</strong></p>\n<ul>\n<li>Have 8+ years of experience leading technical teams, including 3+ years managing post-sales technical roles such as customer engineering, solutions engineering, deployment, or professional services in enterprise SaaS or AI environments</li>\n</ul>\n<ul>\n<li>Have a proven track record scaling technical teams and operating models in high-growth environments</li>\n</ul>\n<ul>\n<li>Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams</li>\n</ul>\n<ul>\n<li>Can engage and influence executive stakeholders within complex, global organizations</li>\n</ul>\n<ul>\n<li>Are a strong communicator who can bridge technical depth and business outcomes</li>\n</ul>\n<ul>\n<li>Have experience with Generative AI (preferred) or adjacent SaaS platforms</li>\n</ul>\n<ul>\n<li>Operate with humility, ownership, and a bias toward action to ensure customer and team success</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must ensure that our products are developed and used responsibly.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_88369b42-bf2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/f2376a07-ecfa-4ff9-9033-c9ee05532f4b","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$266K – $295K • Offers Equity","x-skills-required":["Generative AI","SaaS platforms","Customer engineering","Solutions engineering","Deployment","Professional services","Enterprise SaaS","AI environments"],"x-skills-preferred":["Leadership","Technical teams","Post-sales technical roles","Customer success","Product development","Commercial strategy"],"datePosted":"2026-03-06T18:32:19.460Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Generative AI, SaaS platforms, Customer engineering, Solutions engineering, Deployment, Professional services, Enterprise SaaS, AI environments, Leadership, Technical teams, Post-sales technical roles, Customer success, Product development, Commercial strategy","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":266000,"maxValue":295000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_7a9ac8ae-721"},"title":"Technical Support Associate","description":"<p><strong>Technical Support Associate</strong></p>\n<p><strong>Location</strong></p>\n<p>US Remote</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p>CommercialCustomer Support</p>\n<p><strong>About the role</strong></p>\n<p>As a <strong>Technical Support Associate</strong> at Synthesia, you&#39;ll be part of the team ensuring delivering first-line technical support to enterprise customers. You&#39;ll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills.</p>\n<p>You&#39;ll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company.</p>\n<p><strong><strong>Role Responsibilities:</strong></strong></p>\n<ul>\n<li>Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues</li>\n</ul>\n<ul>\n<li>Gather and document all relevant information for reported issues, ensuring accurate case creation and updates</li>\n</ul>\n<ul>\n<li>Apply standard troubleshooting techniques and validated fixes under guidance from senior team members</li>\n</ul>\n<ul>\n<li>Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details</li>\n</ul>\n<ul>\n<li>Reproduce reported issues in internal environments to support investigations</li>\n</ul>\n<ul>\n<li>Follow up with customers to ensure issues are resolved to satisfaction</li>\n</ul>\n<ul>\n<li>Maintain clear, professional communication with customers throughout the support process</li>\n</ul>\n<ul>\n<li>Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing</li>\n</ul>\n<p><strong><strong>About You:</strong></strong></p>\n<ul>\n<li>1 to 3 years&#39; experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience)</li>\n</ul>\n<ul>\n<li>Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes</li>\n</ul>\n<ul>\n<li>Confident and clear communicator, with the ability to explain technical concepts to non-technical users</li>\n</ul>\n<ul>\n<li>Highly organised with strong analytical and problem-solving skills, and attention to detail</li>\n</ul>\n<ul>\n<li>Comfortable taking ownership of issues and managing multiple cases in parallel</li>\n</ul>\n<ul>\n<li>Curious, proactive learner who enjoys developing technical depth and understanding new tools</li>\n</ul>\n<ul>\n<li>Collaborative team player who contributes positively to team discussions and continuous improvement</li>\n</ul>\n<p><strong><strong>Technical Experience (Preferred but not Required):</strong></strong></p>\n<ul>\n<li>Basic understanding of SaaS platforms and web technologies</li>\n</ul>\n<ul>\n<li>Familiarity with basic browser troubleshooting and developer tools</li>\n</ul>\n<ul>\n<li>Experience using ticketing systems such as Intercom, Jira, or Salesforce</li>\n</ul>\n<ul>\n<li>Awareness of SSO concepts and authentication flows</li>\n</ul>\n<ul>\n<li>Interest in APIs, data analysis, or system integrations</li>\n</ul>\n<ul>\n<li>Exposure to log analysis or monitoring platforms (e.g. Datadog)</li>\n</ul>\n<p><strong><strong>Success will be measured on:</strong></strong></p>\n<p>Key Performance Indicators (KPI’s) within the support team, including but not limited to:</p>\n<ul>\n<li>Customer Satisfaction (CSAT)</li>\n</ul>\n<ul>\n<li>First Response Time</li>\n</ul>\n<ul>\n<li>SLA Compliance</li>\n</ul>\n<ul>\n<li>Productivity metrics</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7a9ac8ae-721","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Synthesia","sameAs":"https://www.synthesia.io/","logo":"https://logos.yubhub.co/synthesia.io.png"},"x-apply-url":"https://jobs.ashbyhq.com/synthesia/73b423b5-0fcc-422e-9490-0bb22bcd5a4e","x-work-arrangement":"remote","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$100,000 - $120,000 per year","x-skills-required":["Technical Support","Troubleshooting","Customer Service","Communication","Analytical Skills","Problem-Solving","Time Management"],"x-skills-preferred":["SaaS platforms","Web technologies","Browser troubleshooting","Developer tools","Ticketing systems","SSO concepts","Authentication flows","APIs","Data analysis","System integrations","Log analysis","Monitoring platforms"],"datePosted":"2026-03-06T18:31:43.562Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US Remote"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Technical Support, Troubleshooting, Customer Service, Communication, Analytical Skills, Problem-Solving, Time Management, SaaS platforms, Web technologies, Browser troubleshooting, Developer tools, Ticketing systems, SSO concepts, Authentication flows, APIs, Data analysis, System integrations, Log analysis, Monitoring platforms","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":100000,"maxValue":120000,"unitText":"YEAR"}}}]}