The ideal candidate has both business and legal training, as well as customer-facing experience with the civil space community, including NASA and the Department of Defense. You will work closely with Astranis senior management, program management, engineering, operations, and legal team.

Role:

• Support Astranis's compliance activities, including collaboration with Astranis internal teams and external consultants, and ownership of relevant document production and execution
• Manage USG contract administration, including closely coordinating with Astranis Legal to ensure company compliance with relevant FAR clauses, representations and certificates, and proposal submittal requirements
• Support Astranis's monitoring of and engagement with administrative proceedings across a range of USG and other national government agencies
• Execute policy and regulatory strategies in support of Astranis business priorities

Requirements:

• B.S./B.A., J.D. is a plus but not required
• Working knowledge of civil space organizations and programs
• Working knowledge of Federal Acquisition Regulation and USG contract structures
• Working knowledge of government regulatory structures for commercial space industry
• Excellent oral and written communication skills
• US Citizen or Green Card Holder

Bonus:

• Working knowledge of commercial SATCOM industry
• Knowledge of EAR/ITAR

What we offer:

All our positions offer a compensation package that includes equity and robust benefits. Base pay is just one component of Astranis's total rewards package. Your compensation also includes a significant equity package via incentive stock options, high-quality company-subsidized healthcare, disability and life insurance, 401(k) retirement planning, flexible PTO, and free on-site catered meals.

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

Mid-Level Retirement Account Executive (401k Sales)

As a Mid-Level Retirement Account Executive at Gusto, you will support small and mid-sized businesses by helping them adopt, expand, and convert 401(k) and retirement plans.

In this role, you’ll act as a consultative retirement advisor, engaging customers through a blend of inbound opportunities and targeted outbound outreach into high-propensity accounts within Gusto’s existing customer base.

You’ll lead structured, compliant sales conversations, guide customers through decision steps, and move opportunities toward closure using defined workflows and AI-enabled tools.

This role focuses on high-volume SMB deal cycles, while also supporting slightly more complex mid-sized customers that require deeper discovery and coordination.

You’ll guide business owners through retirement decisions by educating them on plan options, compliance basics, tax advantages, and employee benefits,driving meaningful ARR growth while building strong sales fundamentals.

Key Responsibilities

Inbound & Targeted Outbound Retirement Sales Motion

Manage a mix of consultative inbound retirement opportunities and targeted outbound outreach into high-propensity customer segments

Execute a structured, insight-led outbound motion into Gusto’s customer base, tailoring outreach based on company maturity, payroll signals, benefits footprint, and prior engagement history.

Own high-volume SMB retirement sales cycles from discovery through close, with exposure to moderately complex mid-size customer deals

Own the end-to-end sales process for high-propensity SMB accounts, from initial discovery of retirement needs to final plan adoption and “Plan Sponsor” authorization.

Leverage AI-powered tools to prioritize opportunities, personalize follow-ups, and reduce administrative work

Consultative Retirement Engagement

Conduct daily consultative retirement conversations to understand customer goals related to hiring, retention, tax strategy, and compliance

Educate customers on 401(k) basics, plan design options, pricing, employer match considerations, and conversion timelines

Clearly articulate the value of Gusto’s retirement solution as a simple, modern alternative to legacy providers

Competitive Plan Migration & Switcher Management

Partner with customers who maintain existing 401(k) plans with external providers and are seeking to migrate to Gusto’s Retirement platform

Lead discovery to collect and review existing plan documentation, contracts, and service agreements, ensuring a clear understanding of plan structure, pricing, and fiduciary obligations

Collaborate closely with Gusto’s Legal, Compliance, and Retirement Operations teams to design a compliant switcher strategy that meets regulatory requirements and platform capabilities

Guide customers through the end-to-end plan switcher process, setting clear expectations, mitigating risk, and ensuring a seamless transition to Gusto’s retirement offering

Pipeline Management & Sales Execution

Maintain an organized retirement sales pipeline in Salesforce, including accurate call notes, opportunity updates, and follow-up tasks

Support forecasting accuracy by keeping pipeline stages and close dates up to date

Partner cross-functionally with Retirement Product, Marketing, Operations, and Compliance to ensure smooth deal handoff and onboarding

Market Insight & Customer Feedback

Capture complex customer questions, objections, and competitive insights from daily conversations

Share feedback with leadership and cross-functional partners to help refine messaging, sales plays, and enablement

Quota Ownership & Performance Accountability

Own and work toward achieving a monthly ARR quota driven by new 401(k) sales, plan switchers, and customer expansion

Operate with consistency and urgency in a high-activity, high-expectation sales environment

Continuous Improvement & Team Contribution

Participate in daily team huddles and 1:1s to review priorities, pipeline, and skill development areas

Actively seek coaching and apply feedback to improve discovery, objection handling, and close rates

Contribute to team success by sharing learnings, talk tracks, and wins

Here’s What We’re Looking For

2-4 years of quota-carrying sales experience as an Account Executive, Account Manager, or similar role

Prior experience with outbound prospecting, including calls and email-based outreach

Experience in SaaS, benefits, fintech, or financial services preferred

Interest in or exposure to 401(k), retirement, or benefits sales is a plus

Familiarity with Salesforce CRM and sales engagement tools

Strong communication, organization, and time-management skills

Learner’s mindset with a deep commitment to continued growth and development

Motivation to thrive in a fast-paced, metrics-driven role while helping small businesses support their employees’ financial futures

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

Submit your interest to join our CX team!

About the Role:

Gusto is seeking motivated, customer-centric professionals interested in being considered for future retirement benefits customer experience opportunities in 2026. These roles are ideal for customer-facing retirement benefits professionals who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed.

As a seasoned Retirement Benefits Advocate, you will act as the single point of contact for all support inquiries, enhancing user experience and serving as a subject matter expert for Gusto’s core products.

You will serve as a strategic partner, providing a holistic and consultative approach to help clients optimize their retirement plan. Your mission is to empower our clients by proactively educating them on their plan's health, fiduciary responsibilities, and the tools available to drive employee engagement and retirement readiness.

You will build deep client loyalty and act as the driver for full resolution of all plan-related matters. You’ll address and solve real problems and deliver an exceptional customer experience to build trust and loyalty to Gusto.

Here’s what you’ll do day-to-day:

• Own the customer journey by building trust, rapport, and partnership with customers through inbound and outbound phone, email, and Zoom interactions.

• Provide passionate, opinionated, consistent, expert, reliable support as a point of contact for retirement benefits inquiries.

• Leverage AI-assisted tools to accelerate research and communication while upholding accuracy, compliance, and Gusto’s voice.

• Identify churn risk and quickly act to deliver solutions to mitigate the risk of churn, using your product knowledge and unique understanding of each individual customer.

• Build and maintain relationships built on trust and collaboration with admins to better understand and anticipate their needs.

• Partner with your customers and cross-functionally to unblock points of friction, proactively address potential concerns, and build an understanding of individual team needs and processes.

• Think creatively, pivot quickly, live in ambiguity, and collaborate strategically. You will be required to expand your critical thinking skills and creatively problem-solve across all areas of the business, with an understanding of a variety of stakeholders and needs.

Here’s what we're looking for:

• 3-6 years of customer experience with 1+ years of full-time experience in retirement benefits.

• Experience with 401k retirement plans preferred.

• Account Management experience preferred.

• Proven ability to proactively and reactively support customers, driving their success, happiness, and loyalty through expert guidance and creative problem-solving.

• Ability to synthesize and communicate complex subjects clearly and effectively, both verbally and in writing, with customers and internal partners.

• Experience with Salesforce, Zoom, Google Suite, Google Calendar, Gmail, and Chili Piper.

• Excels in balancing inbound calls, scheduled meetings, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively.

This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $21.00–$35.00 per hour.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).

The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

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You will use your experience to bring ideas large and small to life, turning ambiguous problems into elegant solutions. You'll design with a deep respect for users, shaping products from brainstorming to launch. Additionally, you'll mentor other designers while collaborating closely with the Product and Engineering teams.

At Everlaw, our mission is to promote justice by illuminating truth. We help legal teams across law firms, government agencies, corporations, and nonprofits sift through millions of documents to uncover critical evidence in high-stakes litigation and investigations.

The Product Design team is at the forefront of this mission, transforming complex, high-stakes workflows into experiences that are intuitive, powerful, and distinctly human. As AI redefines legal work, we are committed to designing systems that amplify human intuition, communicate uncertainty with clarity, and uphold the defensibility required in the pursuit of justice.

Responsibilities

• Design AI-powered experiences that enable legal and investigative teams to navigate complex document review workflows and accelerate insight generation.
• Translate complex, unstructured problems into intuitive solutions that are scalable, in the form of user flows, wireframes, prototypes, and high-fidelity mockups.
• Apply strong product thinking to frame ambiguous problems, connecting design decisions to user value, business outcomes, and technical feasibility.
• Partner closely with Product Management and User Research providing inputs to prioritization and roadmap decisions, informing strategic decisions.
• Lead interaction design for complex challenges leveraging industry best practices, effectively using prototypes to explore ambiguity and align partners.
• Craft polished visual and motion design that clearly communicates hierarchy, causality, and intent.
• Collaborate closely with Engineering to ship high-quality design solutions.
• Clearly articulate design rationale through strong storytelling and presentation influencing stakeholders at multiple levels.
• Strengthen team culture by modeling inclusive collaboration and proactively improving processes.
• Seek diverse feedback, challenge assumptions when appropriate, and provide thoughtful critique raising the bar on quality and driving impactful outcomes.
• Contribute to and evangelize the use of Bluebook, Everlaw’s Design System.
• Become product certified! Learn the ins and outs of the Everlaw platform, earning the same certification that our power users earn!

Requirements

• 5+ years of Product Design experience shipping product features, with at least 3 years designing complex B2B SaaS workflows.
• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience.
• Portfolio demonstrating strong product thinking, interaction, and visual design.
• Proven ability to thrive in complex, ambiguous problem spaces.
• Experience owning end-to-end design work, from initial research to post-launch evaluation.
• Self-starter with the ability to navigate ambiguity and drive solutions to execution.
• Strong communication and storytelling skills, with experience presenting design rationale to Product, Engineering, and leadership stakeholders to build alignment.
• Collaborative mindset with a strong appreciation for feedback, coaching, and cross-functional partnership.

Benefits

• The expected salary range for this role is between $170,000 - $215,000.
• Participation in our equity program.
• 401(k) retirement plan with company matching.
• Health, dental, and vision insurance.
• HSAs and FSAs for various expenses.
• Company-sponsored life and disability insurance.
• Paid parental leave and sick leave.
• 17 paid vacation days plus 11 federal holidays.
• A generous L&D stipend for your personal growth.
• Access to mental health and wellness resources like membership to Modern Health.

Perks

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt.
• Flexible work-from-home days on Tuesdays and Fridays.
• Monthly home internet reimbursement.
• Ability to select your hardware of choice (Mac or PC) and customize your desk setup.
• A wide variety of snacks and beverages in the office.
• Company-wide out-of-the-box events and fun activities with your team.
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.
• Learning and career development opportunities (and a generous budget!).

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