As a Customer Experience Advisor, you will be responsible for providing our customers with support through various channels, including phone, email, and chat. You will work cross-functionally with peers and upper management to solve complex escalations and enhance the customer journey.

Key responsibilities include:

• Providing best-in-class experiences for our consumers
• Managing inbound communications for product, service, leads, and support requests
• Resolving and handling incoming customer advocacy cases through to resolution
• Delivering a white glove customer experience through all available methods of communication

We're looking for someone with an associate degree or higher, previous experience in a call center environment, automotive, luxury retail, or sales, and fluency in English. Bilingual is a plus.

If you have a passion for customer experience and being the ambassador of a brand, tech savvy with knowledge of call center and telephony systems, and excellent verbal and written communication skills, we'd love to hear from you.

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You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. You will communicate with management and tech support when issues arise, clearly and quickly.

To succeed in this role, you will need to be egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. You will also need to have experience in retail or hospitality, with a minimum of one year of experience.

As a Guest Experience Host, you will enjoy a range of benefits, including paid sick time, 401(k) match, commuter benefits, referral bonuses, and employee discounts. You will also receive free VR sessions and a guest review bonus.

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Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, and free VR sessions. Evening and weekend availability may be required depending on the business' needs.

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As a Guest Experience Host, you will be responsible for creating unforgettable guest moments. This includes greeting guests with energy and inviting them into an exciting, welcoming environment, guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, and proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests, and communicating with management and tech support when issues arise, clearly and quickly.

Additionally, you will be responsible for keeping things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations, and preparing iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, physically able, and has weekend availability. Experience in retail/hospitality is preferred.

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Our ideal candidate has a minimum of 4 years of experience in retail and a passion for the service industry. They should have a good command of spoken Cantonese, English, and Mandarin. If you are a team player who is able to multitask in a fast-paced environment, we would love to hear from you.

At Sandbox VR, we value humility and have built a collaborative environment where our guests and teammates can win collectively. We are committed to equal employment opportunity and welcome applications from diverse candidates.

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Your main responsibilities will include:

• Greeting guests with energy and inviting them into an exciting, welcoming environment

• Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

• Proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement

• Being a Tech & Experience Expert

• Mastering our proprietary tech and keeping gear calibrated

• Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests

• Communicating with management and tech support when issues arise, clearly and quickly

• Keeping Things Running Smoothly

• Maintaining a spotless, high-energy store that meets Sandbox VR standards

• Sanitizing gear thoroughly and displaying materials/gift cards to brand expectations

• Preparing iPads, body trackers, and gear before and after every session

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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As a Customer Experience Associate at Sandbox VR, you will be responsible for creating unforgettable guest moments. This includes greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up. Additionally, you will proactively share offers (F&B, repeat visits, gift cards) to boost engagement.

To succeed in this role, you must be a Tech & Experience Expert. This means mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. You will also communicate with management and tech support when issues arise, clearly and quickly.

In addition to these responsibilities, you will keep things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. You will sanitize gear thoroughly and display materials/gift cards to brand expectations. You will prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail/hospitality is preferred.

Benefits include paid sick time + 401(k) match, commuter benefits (transit + parking), referral bonuses + employee discounts, free VR sessions + guest review bonus.

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As a Tech & Experience Expert, you will master our proprietary tech and keep gear calibrated, troubleshoot issues smoothly, and communicate with management and tech support when issues arise. You will also maintain a spotless, high-energy store that meets Sandbox VR standards, sanitize gear thoroughly, and prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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As a Host, you will create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, and proactively share offers to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests, and communicate with management and tech support when issues arise.

In addition, you will keep things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. You will sanitize gear thoroughly and display materials/gift cards to brand expectations, and prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required, and experience in retail/hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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This role is pivotal in embodying the brand's essence, engaging customers and retail employees with your artistry and product knowledge. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers.

• Meet and exceed sales goals through knowledgeable product demonstrations.

• Create brand awareness and drive customer engagement.

• Deliver the 'Tilbury Touch' to every customer interaction.

• Build lasting customer relationships through personalized service.

• Contribute positively to a cohesive and inspiring team environment.

• Maintain a visually appealing and organized counter/gondola.

• Ensure all areas are clean and customer-ready at all times.

• Assist in inventory management and visual merchandising.

• Support the execution of promotional events and activities.

Benefits:

• Weekend availability is mandatory.

• This position will be primarily located in the Short Hills and Bridgewater areas of New Jersey around 3 days per week.

• Beauty retail experience is required.

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As a member of our Freelance Makeup Artist team, you will need strong artistry, sales, and service talents.

Your key responsibilities will include:

• Promoting and creating makeup magic in store
• Representing the ethos, products, and image of Charlotte Tilbury
• Achieving sales targets through the creation of an amazing experience and exemplary service
• Delivering Charlotte's philosophy of artistry made easy with unique personalized shopping experiences

Requirements include:

• Strong artistry, sales, and service talents
• Experience in beauty and retail
• Ability to work as part of an elite team
• Passion and enthusiasm for Charlotte Tilbury

If you are a motivated and talented individual who is passionate about makeup and providing exceptional customer service, we would love to hear from you.

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This role is pivotal in creating an unforgettable experience for our customers while showcasing the luxurious world of Charlotte Tilbury beauty. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers

• Meet and exceed sales goals through knowledgeable product demonstrations

• Create brand awareness and drive customer engagement

• Deliver the 'Tilbury Touch' to every customer interaction

• Build lasting customer relationships through personalized service

• Contribute positively to a cohesive and inspiring team environment

• Maintain a visually appealing and organized counter/gondola

• Ensure all areas are clean and customer-ready at all times

• Assist in inventory management and visual merchandising

• Support the execution of promotional events and activities

Requirements:

• Beauty retail experience is required

• Weekend availability is mandatory

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Step into the world of Goodwood and help us create memorable experiences for every guest who walks through our doors. As part of our customer-facing team, you'll bring our brand to life across The Kennels Shop and Park Reception from welcoming members and supporting golf check-ins to delivering thoughtful retail moments, ensuring every interaction feels personal, warm and impeccably crafted.

About the Role

No two days are the same at Goodwood. One moment you'll be helping a customer find the perfect gift, the next you'll be supporting our Operations team at one of our spectacular Member events. You'll make sure our spaces look beautiful, our systems run smoothly, and every customer leaves with a smile.

What You'll Be Doing

• Welcoming customers and offering a warm, knowledgeable and intuitive service
• Supporting the daily running of our shops, from tills and stock to presentation and displays
• Keeping systems up to date and ensuring orders and returns are handled with care
• Deliver seamless Membership renewals, smooth onboarding for new members, and an exceptional member experience across all touchpoints
• Helping us maintain beautifully presented retail spaces
• Playing your part in delivering our iconic Goodwood events throughout the season
• Assisting with stock movement, stock takes and general shop operations

What You'll Bring

You'll enjoy working with people, have a strong eye for detail and bring a positive, proactive approach to each shift. Retail or Golf experience is an advantage, but just as valuable is your enthusiasm, reliability and pride in delivering a high-quality customer experience.

Working at Goodwood

As a casual team member, you'll enjoy the flexibility of seasonal and event-led work within an inspiring and truly unique setting. You'll be part of a team who care deeply about what they do and love creating memorable experiences for every guest.

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Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

This position reports to the Alpharetta, GA Zone Office, but will cover the territory of Alabama

Job Purpose

Parts & Service Field Operations group provides dealer consulting and support to improve the Service customer experience and maintain dealer profitability. The District Parts & Service Manager (DPSM) is the liaison between American Honda Motor Company, Inc. (AHM) and Honda/Acura dealerships. The DPSM is the dealer's point of contact for all parts and service-related activities. The DPSM works to identify specific gaps between AHM objectives and actual Dealer performance in the areas of: Customer Satisfaction, Customer Convenience, Customer Treatment, Reduction of oil change service time, Honda/Acura Genuine Parts and Accessory sales, and dealership profitability. The DPSM supports development, implementation, and follow-up of action plans to address gap areas for the key MAR's. This support includes but is not limited to: Participation in Honda/Acura programs, policies, and procedures, which develop and promote well­ managed, profitable parts and service departments, and lifetime owner loyalty. The DPSM is expected to support DPSM mentoring, Pilot Program(s) as assigned, and any other assigned areas of responsibility, tasks, or projects. This position is responsible for an average of 9-11 Honda/Acura Dealers.

Key Accountabilities

• Achievement of assigned CS Convenience objectives

• Achievement of assigned CS Treatment objectives

• Achievement of oil change service time of < minutes, Honda I < minutes, Acura

• Achievement of assigned Fixed Right First Time objectives

• Achievement CPRO objective - 2.5% Increase

• Achievement of assigned Parts sales objectives

• Achievement of Accessory sales objectives

• Achievement of Dealer SNSC Training Certification objectives (H: 48%), (A: 76%)

Qualifications, Experience, & Skills

• Bachelor's degree in Business, Marketing, Automotive Technology, or equivalent work- related experience

• Minimum 5 years of auto parts and service wholesale and/or retail experience. Automotive service, wholesale, and/or retail experience strongly preferred. Knowledge of OEM automotive warranty policies and procedures referred

• Understanding of financial statements and accounting concepts, Demonstrated sales ability

• Strong communication, analytical, business planning, and organizational skills. Highly developed customer relations skills

• Proficiency in MS Office applications (Word, Excel, and PowerPoint). Familiarity with using web-based software and smartphone applications. This position requires frequent travel and the possibility of relocation

What differentiates Honda and make us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)

• Paid Overtime

• Regional Bonus (when applicable)

• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)

• Paid time off, including vacation, holidays, shutdown

• Company Paid Short-Term and Long-Term Disability

• 401K Plan with company match + additional contribution

• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities

• Career Mobility

• Education Reimbursement for Continued Learning

• Training and Development programs

Additional Offerings:

• Tuition Assistance & Student Loan Repayment

• Lifestyle Account

• Childcare Reimbursement Account

• Elder Care Support

• Wellbeing Program

• Community Service and Engagement Programs

• Product Programs

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What you'll do

• Achievement of assigned Parts sales objectives
• Achievement of assigned Customer Satisfaction, Respect For Time objectives

What you need

• Bachelor's degree in Business, Marketing, Automotive Technology, or equivalent work-related experience

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What you'll do

• Achievement of assigned Parts sales objectives
• Achievement of assigned Customer Satisfaction, Respect For Time objectives

What you need

• Bachelor's degree in Business, Marketing, Automotive Technology, or equivalent work-related experience
• Minimum 5 years of auto parts and service wholesale and/or retail experience

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What you'll do

Lead customer service for ecommerce: Take ownership of responding to customer inquiries and concerns related to online orders, returns, and product information. Provide timely, accurate, and professional support across multiple channels. You will be the first point of contact and play a key role in maintaining trust and satisfaction.

• Order management and processing: Oversee the full order lifecycle, from placement to fulfilment. Liaise with the warehouse and fulfilment partners to ensure timely and accurate dispatch, resolve any issues, and keep customers informed.

• Assist with product content updates: Upload and maintain accurate product information, including descriptions, specifications, pricing, and images.

• Manage product categories and navigation to enhance user experience.

• Analyse website traffic, user behaviour, and feedback to identify areas for improvement in usability and customer journey.

What you need

• Strong customer service skills with the ability to respond quickly and professionally.

• Ability to manage multiple tasks and work both independently and as part of a team.

• Proficiency in MS Office Suite (Word, PowerPoint, Excel, Outlook).

• Detail-oriented, proactive, and able to meet deadlines.

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You'll manage daily operations of the facility, ensuring equipment runs smoothly and maintenance schedules stay on track.

• Coordinate maintenance schedules and ensure equipment operates efficiently throughout the day
• Respond to urgent repair requests within 2-hour SLA windows using our ticketing system
• Manage relationships with external contractors and vendors, getting quotes and overseeing work quality
• Track facility costs and identify opportunities to reduce waste whilst maintaining standards
• Lead weekly safety inspections and ensure compliance with health and safety regulations

What you need

To succeed in this role, you'll need hands-on facilities experience and strong problem-solving skills.

• 3+ years facilities maintenance experience in a commercial or industrial environment
• Proven ability to manage contractors and vendors effectively whilst staying within budget
• Strong electrical and mechanical troubleshooting skills - you can diagnose issues quickly
• Comfortable using CMMS software (Maximo, SAP, or similar) to log jobs and track work
• Understanding of health and safety regulations and how they apply to facilities work

Why this matters

This role keeps a world-championship-winning F1 team running. When equipment fails, races can be lost, so your work directly impacts performance. You'll develop deep expertise in high-spec facilities and have clear progression into senior facilities management roles. The F1 environment means you'll work with cutting-edge building systems and learn from the best in the industry.

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