Principal Responsibilities:

• Develop and operate a recruiting platform for portfolio managers.
• Participate in the design of various functions for Salesforce CRM solution.
• Operate and further develop existing CRM and existing supporting products and applications.
• Develop interfaces between CRM software and other systems internal and external to Millennium.
• Lead the environment strategy as well as deployment strategy for the CRM solution.
• Stay up to date with the latest Salesforce releases, features, and best practices.

Qualifications/Skills Required:

• 10+ years of experience in Salesforce sales cloud development/support.
• 4-7 years software development experience.
• 3+ years of C#/.NET with proficiency in a web framework such as ASP.NET MVC.
• 2+ years of WebUI/JavaScript/HTML/CSS with proficiency in at least one web framework such as Angular, React/Redux, or Ember.
• In-depth knowledge of Salesforce Feedback Management, Salesforce Digital Experiences (Communities) and best practices.
• Drive AI Innovation: Proactively research, propose, and prototype AI-driven solutions that enhance business processes, customer experience, or operational efficiency within Salesforce.
• Track record of proposing or leading AI initiatives that resulted in measurable business impact.
• Experience building and consuming RESTful services.
• Experience building integration with third-party systems to a Salesforce CRM.
• Able to lead the Salesforce deployments.
• Design, customize and manage security entitlements for Salesforce sales cloud.
• Development experience in Microsoft SQL server, building complex SQL and stored procedures.
• Strong and effective interpersonal skills with proven ability to develop positive relationships with business partners.
• Highly analytical with good problem solving skills; able to work independently in a fast-paced environment.

The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future.

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This role will be based temporarily at Santa Ana, CA for a 3 month training period before transitioning to Asheville, OH.

Responsibilities:

• Develop applications for Windows and Linux desktop environments
• Integrate cloud data and deployment features while maintaining user authentication and security
• Generate automation scripts (python) for debug and prototype development
• Triage issues, root cause failures, and coordinate next-steps
• Partner with end-users to turn needs into features while balancing user experience with engineering constraints

Required Qualifications:

• Expertise in desktop application development with WPF and C#
• Proficient in ASP.NET, RESTful services with C# in AWS/Azure infrastructure
• Hands-on working knowledge of a major relational database (DB2, SQL Server etc.) and/or NoSql
• Experience working in CI/CD and designing and delivering DevOps automation for app deployment and testing
• Bachelor’s degree in Computer Science, Computer Engineering, or related field
• Experience working on multi-disciplinary projects, working closely with Electrical / Mechanical / Manufacturing Engineers
• Eligible to obtain and maintain an active U.S. Secret security clearance

Preferred Qualifications:

• 5+ years of relevant industry experience
• Pursuing a Master’s of Computer Science or related field
• Experience with test automation or cloud deployment tools
• Currently possesses and is able to maintain an active U.S. Secret security clearance

US Salary Range $129,000-$171,000 USD

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time.

Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

The Role

As a Senior SDET, you are a strong software engineer with deep expertise in test automation and quality engineering. You design and own scalable test frameworks, drive quality strategy for your domain, and proactively identify risk in complex, cloud-native systems.

This position requires a hybrid work arrangement, with three days in the office. The role reports to the Manager of Quality Assurance, who is located in Bangalore.

This role is hands-on, technical, and impact-driven, with clear expectations around ownership, influence, and mentorship.

What You’ll Do

• Design, develop, and maintain scalable automated testing frameworks for APIs, microservices, and web integrations.

• Perform deep-dive testing of the Connect platform, with a strong focus on asynchronous workflows, data consistency, resiliency, and latency.

• Own and evolve quality gates within the CI/CD pipeline, ensuring fast, actionable feedback on every pull request.

• Plan and execute functional, regression, and end-to-end test coverage across UI, API, and database layers.

• Build internal tools and utilities to help reproduce, debug, and isolate complex production issues.

• Set up, execute, and continuously improve automated test suites; derive meaningful quality KPIs and clearly communicate results.

• Provide detailed failure analysis to enable rapid diagnosis and resolution of product or test defects.

• Design and execute load, stress, and performance tests across services and critical user workflows.

• Participate actively in architecture and design reviews, advocating for testability and appropriate test hooks.

• Define and execute comprehensive test strategies aligned with product and platform goals.

• Write clean, reliable, and maintainable code, solving complex problems with scalable solutions.

• Mentor junior and mid-level engineers, while staying current on modern testing and software development best practices.

What You’ll Bring

• 6+ years of professional software development experience, with strong emphasis on test automation for large-scale systems.

• Strong coding skills in Python, Java, or JavaScript.

• Proven experience designing test frameworks, test strategies, and reviewing system designs.

• Solid understanding of testing methodologies: regression, integration, end-to-end, load, and performance testing.

• Hands-on experience with API and integration testing; strong knowledge of RESTful services.

• Experience working in cloud-native, distributed environments.

• Experience building and maintaining CI/CD pipelines using Jenkins and GitHub.

• Strong written and verbal communication skills; comfortable collaborating across teams and geographies.

• Demonstrated ownership, proactive problem-solving, and ability to operate independently.

Technologies Utilised

• GCP: App Engine (GAE), Kubernetes (GKE), Compute Engine (GCE)

• Languages & Tools: Python, Vue, Git, GitHub, Jira

Why Join Dialpad

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions.

As a Software Engineer on this team, you will participate in all phases of the software development life cycle, including requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments, and on-call support.

In this role, you'll:

• Design and implement real-time services with high throughput and low latency requirements, verify, deploy, and operationalize them

• Work closely with stakeholders to understand customer needs and devise and deliver simple, robust, and scalable solutions

• Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects, and cross-functional teams

• Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity

• Figure out novel ways of solving customer problems for the Voice channel

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

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The engineer joining this team will help build tools that interact with external health data networks to collect information about our patients and load it into the Zus data stores at high volume, as well as services used by customers and internal stakeholders to request that data.

You will work on data pipelines that operate on large scale data using a variety of AWS services (Step Functions, Lambda, DynamoDB, S3, etc). You will also work on RESTful services that are used both internally and externally. Go is our language of choice, although we also have some components written in NodeJS.

The team is responsible for deploying, maintaining, and operating its pipelines and services. Our Zus engineering teams are all US-based, and we hire only in the US.

In Data Acquisition, we work across a collection of US timezones and also collaborate with our development partners in Central European Time.

Zus supports both remote work and hybrid work in the Boston area with an office near South Station, and our teams are a mix of both styles of work.

We actively work to make sure all voices are heard and information is shared regardless of your work location.

You're a good fit because you...

• Are scrappy and you move fast
• Have experience with operationally stable and cost efficient data pipelines
• Enjoy owning your work and seeing it deploy safely in production
• Have experience building backend software in any language (we use mostly Go with a bit of Node)
• Have some experience with at least one of the following: deployment technologies (Github actions, CodeDeploy, CircleCI), cloud providers (AWS, Azure, GCP)), and Infrastructure as Code (Terraform, CloudFormation, Chef)
• Are excited to ~ finally! ~ enable a true digital revolution in healthcare
• Thrive amid the changing landscape of a growing and evolving startup
• Enjoy collaboration and solving unique problems
• Are comfortable working remotely (EST/CST preferred as that is where our team is located) and are willing to travel for in person collaboration occasionally

It would be awesome if you were...

• Experienced in building and running large-scale systems in the cloud
• Experienced in building services and APIs used by third-party developers
• Knowledgeable about application security
• Experienced in working with healthcare data and APIs
• Familiar with the FHIR and/or TEFCA standards

Additional Information

This role can be hybrid in Boston or mostly remote. We’re flexible, because we trust our people to do great work wherever they’re most productive. We’re proudly remote-first, but not strangers by any means. We get together a few times a year to build real rapport, align on strategy, and connect as people.

We believe strong culture is built on trust, transparency, and showing up online or or in person. So yes, work from where you thrive… and plan on the occasional gathering where the strategy is sharp, the conversations are candid, and the snacks are usually excellent.

We will offer you…

• Competitive compensation that reflects the value you bring to the team a combination of cash and equity
• Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO
• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)

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The Business Analyst will serve as a strategic liaison between business stakeholders and the IT team, collaborating closely with the Agile Product Owner to define and deliver assigned features. Responsibilities include drafting and refining user stories, updating Functional Specification Documents (FSDs), and maintaining other key solution design artifacts to ensure alignment with business objectives.

Requirements

Skills and Capabilities

• Insurance Subject Matter Expertise - Advanced
• Agile Methodology - Intermediate
• Application Support - Advanced
• Quality Engineering - Intermediate
• Application Development Tools - Intermediate

Software / Tool Skills

• Guidewire Policy Center or similar policy processing product - Advanced (7+ Years)
• SQL and experience with accessing databases - Advanced (7+ Years)
• Java, Java Script - Entry Level (1-3 Years)
• Web Service Integration/Restful Services (API) concepts - Entry Level (1-3 Years)

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

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Role Details

Responsibilities

• Develop solutions for complex business problems using modern Salesforce constructs and custom development
• Estimate engineering effort during different stages of project life cycle
• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
• Build integrations with internal and external systems hosted in the cloud
• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

Requirements

• Bachelor's degree in Computer science engineering or equivalent with overall 5+ years of experience as a Senior Salesforce developer
• 5+ years of hands-on design and development experience in custom development with Salesforce Lightning and Apex
• Must have Proven experience with Salesforce Service Cloud, including designing and developing custom integrations on the Salesforce platform
• Must have good experience in Omnichannel implementation (Async Chat, Phone, Email) along with Amazon connect/CTI
• Experience with DevOps practices, CI/CD pipelines, and governance frameworks
• Experience handling and managing large volumes of data and transactions with Salesforce
• Solid understanding of SDLC processes and experience working on Agile projects with distributed teams
• Good experience and understanding of UI/JavaScript frameworks
• Experience building Restful services and good understanding of integration principles
• Good to have exposure to Salesforce package based development and enterprise architecture design patterns
• Good to have exposure to Agentforce
• Salesforce Platform Developer II certification strongly preferred

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