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We are seeking a highly skilled Senior ServiceNow Developer with strong hands-on expertise in designing, developing, and enhancing ServiceNow solutions for large-scale enterprise environments. This is an Individual Contributor role requiring deep technical capability, problem-solving skills, and collaboration with architects, business analysts, and cross-functional delivery teams.

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Key Responsibilities:

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ServiceNow Development & Customization

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Design, develop, and enhance ServiceNow applications and modules.

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Hands-on development across ITSM, ITOM, CMDB, and Service Catalog.

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Build and maintain:

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Business Rules

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Client Scripts

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Script Includes

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UI Policies

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UI Actions

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ACLs (Access Controls)

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Workflows & Portal Development

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Build workflows using Flow Designer and Workflow Editor.

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Configure and enhance Service Portal / Employee Center.

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Integrations & Platform Support

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Implement integrations using REST, SOAP, MID Server, and IntegrationHub.

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Perform unit testing, defect fixing, and code optimization.

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Support platform upgrades, feature enhancements, and L3 production issues.

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Governance & Best Practices

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Follow ServiceNow coding standards, platform best practices, and security guidelines.

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Collaborate closely with architects and product owners to ensure scalable and maintainable solutions.

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Requirements

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Required Experience:

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Experience: 5 years to 12 years

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Strong hands-on experience with ServiceNow development.

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Proficiency in JavaScript, Glide APIs, and ServiceNow scripting.

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Solid understanding of ITSM processes (Incident, Problem, Change, Request).

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Experience with CMDB, Discovery, and Service Mapping.

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Experience integrating ServiceNow using REST/SOAP.

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Working knowledge of Agile/Scrum methodologies.

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Experience in GRC

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Preferred Qualifications:

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ServiceNow certifications such as CSA (Certified System Administrator) and CAD (Certified Application Developer).

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Experience working in GCC or global delivery models.

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Exposure to Service Portal / Employee Center development.

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Good understanding of the Insurance domain.

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Benefits

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Competitive compensation and benefits package:

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  1. Competitive salary and performance-based bonuses
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  1. Comprehensive benefits package
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  1. Career development and training opportunities
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  1. Flexible work arrangements (remote and/or office-based)
    2. \n
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  1. Dynamic and inclusive work culture within a globally renowned group
    2. \n
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  1. Private Health Insurance
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  1. Pension Plan
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  1. Paid Time Off
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  1. Training & Development
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XML job scraping automation by YubHub

","url":"https://yubhub.co/jobs/job_b90a2e94-bfc","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://www.capgemini.com/us-en/about-us/who-we-are/","logo":"https://logos.yubhub.co/capgemini.com.png"},"x-apply-url":"https://jobs.workable.com/view/i7ardRevNPpJ3xDqgvANgD/hybrid-servicenow-developer-in-chennai-at-capgemini","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["ServiceNow development","JavaScript","Glide APIs","ServiceNow scripting","ITSM processes","CMDB","Discovery","Service Mapping","REST/SOAPsystem integration","Agile/Scrum methodologies","GRC"],"x-skills-preferred":["ServiceNow certifications","GCC/global delivery models","Service Portal / Employee Center development","Insurance domain"],"datePosted":"2026-04-24T14:16:06.661Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chennai"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"ServiceNow development, JavaScript, Glide APIs, ServiceNow scripting, ITSM processes, CMDB, Discovery, Service Mapping, REST/SOAPsystem integration, Agile/Scrum methodologies, GRC, ServiceNow certifications, GCC/global delivery models, Service Portal / Employee Center development, Insurance domain"}]}