Join us in shaping the future of mobility at Porsche. You will be part of an international environment, collaborating with colleagues across locations and contributing to system development activities in a structured and supportive team.
\nWe are looking for a Junior Problem Resolution Responsible to join our team in Romania. In this role, you will work closely with internal and external development partners and support problem resolution activities related to vehicle systems and software development.
\nYour daily responsibilities will focus on supporting the handling and coordination of problem tickets, ensuring clarity, traceability, and timely follow-up while working closely with team members and customers.
\nQualifications
\nAt a Glance
\nPorsche Engineering Romania specializes in complex technical solutions at its two locations in Cluj-Napoca and Timisoara, including the development of intelligent and connected electric vehicles, electronics, and design.
\nWe cover a wide range of development activities and technical know-how – from conventional powertrains to future mobility, and from prototype to series development. By optimizing brake systems and developing pedestrian protections as well as driver assistance systems, these activities significantly contribute to the improvement of future car safety.
\nMore information can be found on our website: https://www.porscheengineering.com/peg/de/locations/romania/
\nExclusive look behind the scenes
\nPorsche Engineering Magazine
\nThe latest issue of Porsche Engineering's customer magazine offers fascinating insights into exciting projects and current topics. The Porsche Engineering magazine can be found here.
\nKnowledge-Sharing
\nWorking with new technologies and employing innovative methodologies has always been a part of our day-to-day operations, therefore knowledge sharing is an essential part of our work culture. We regularly organize internal technical meetups to build bridges between departments, share best practices, and learn about new ways of thinking.
\nCollaboration with Universities and Master’s Program
\nOn average, our company offers 12 master's thesis topics per year, based on allocation interviews for the top-performing students, and 10 Porsche Engineering scholarships for master's program students with outstanding technical and soft skills. To ensure continuity, our Master curriculum is updated yearly, and only the top 5 bachelor level students are eligible for Porsche Engineering scholarships. For those with a Ph.D., a scholarship for research and development in the AI field is also available.
\nExpanding our Know-How
\nIt is important to stay ahead of technological trends in order to respond to ever-changing consumer needs, such as making cars safer and more enjoyable to drive. Based on project demands, we provide internal and external soft and technical skill trainings to meet these requirements.
\nPerformance Running in our Blood
\nWe are part of the Porsche family that specializes in high-performance sports cars, so getting involved in various sporting events and supporting our employees in their quest to become better athletes comes naturally to us.
\nCommunity Support
\nAs part of a very active social community, we take our commitment seriously when it comes to supporting programs and initiatives that make lives better and provide renewed opportunities for children and adults alike. Giving back to the community, whether through donations or employee volunteering, through the most appropriate social causes that reflect our values and culture, is our primary focus.
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\nHazards: Risks found in a typical office & shop setting. May be exposed to explosives/flammables, pressurized equipment, toxic chemicals and moving parts.
\nOvertime: Overtime expected based on project demands/responsibilities.
\nMaintains professional conduct and follows all departmental, safety DEPARTMENT, and COMPANY policies, Procedures, AND rules.
\nWhat differentiates Honda and makes us an employer of choice?
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\nTony's Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact.
\nAs the Creative Operations Studio Project Manager, you'll be the operational heartbeat of our Creative team - the person who brings calm, clarity and a cheeky bit of structure to the beautiful creative chaos.
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\nProtect quality and consistency: partner with the Global Head of Creative to ensure the work lands beautifully and consistently across channels and countries.
\nRequirements
\nOur new flavor:
\nRelevant experience in creative operations / project management / production (agency or in-house), with a strong understanding of how creative work actually gets made.
\nA natural planner + connector: you love clarity, you see the moving parts, and you make it easy for others to collaborate (even with loads of stakeholders).
\nStakeholder magic: you can read the room, communicate clearly, handle conflict calmly, and de-escalate when things get spicy.
\nOperational excellence with creative empathy: you bring structure that enables creativity - you're here to help the work fly, not to police it.
\nComfortable using planning/PM tools and spreadsheets (Asana/Trello/ClickUp vibes are a plus), and you're not afraid to improve how the system works.
\nWe are all about being more in person than apart; this means we offer flexibility but see each other in the office on average 3 days a week. More is fine too!
\nBelieve wholeheartedly in Tony's purpose. You live our core values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile.
\nOur benefits (the icing on the cake)
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\nWe're dedicated to enabling all Tonys to grow and develop their careers and therefore we offer training programs, regular feedback cycles, coaching and a generous L&D budget.
\nWe also offer a wide range of additional benefits, including a luxurious vega-lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events and unlimited chocolate.
\nBut we also know chocolate won't cover the bills, so we've made sure your salary is just as rewarding, for this role that means a salary between EUR 56k-70k on a yearly basis, including holiday pay.
\nSounds like you? Are you passionate about making a difference in the world? Look no further! If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you!
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\nWhy AstraZeneca?
\nAt AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential.
\nJoin us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.
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\nTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
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\nWe are always looking for people who will bring something new to the table!
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\nThe Support Operations team at Anthropic is dedicated to optimising and scaling the Product Support function to deliver exceptional user experiences. As a Support Operations Specialist focusing on AI Agent Management, you will sit within our AI Support function and be instrumental in building and improving the capabilities of Fin, our AI support agent.
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\nStrong candidates may also have:
\nLogistics
\nMinimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links,visit anthropic.com/careers directly for confirmed position openings.
\nHow we're different
\nWe believe that the highest-impact AI research will be big science. At Anthropic, we're building a team of talented researchers, engineers, and policymakers who share our vision for a future where AI is developed and used responsibly.
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\nWhat we're looking for:
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\nLayerZero is looking for an experienced customer-facing professional to manage and grow our relationships with a variety of customers. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships (cross-selling/up-selling, increasing product utilization, senior stakeholder management).
\nIn this role, you will focus on managing a portfolio of LayerZero customer accounts, primarily chains and mid-level accounts.
\nWhat You'll Do
\nAccount Strategy:
\nDevelop tailored strategies for each account to drive growth, adoption, and usage of LayerZero's products.
\nOnboarding and Education:
\nLead the onboarding process for users, providing guidance on navigating the LayerZero offerings.
\nDevelop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry.
\nUser Engagement and Relationship Building:
\nProactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure.
\nBuild and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users.
\nProduct Adoption:
\nCollaborate with our users to identify opportunities for increased adoption of LayerZero offerings.
\nFacilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero.
\nHealth Monitoring:
\nMonitor and analyze user engagement metrics specific to assess account health.
\nProactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions.
\nIssue Resolution and Advocacy:
\nServe as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings.
\nAdvocate for user needs within the organization and collaborate with the development team to enhance the user experience.
\nCommunity Engagement:
\nActively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments.
\nRepresent the company in community forums and events, fostering a sense of belonging and connection.
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\nAbout Dialpad
\nDialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform. With over 70,000 companies worldwide relying on Dialpad, we're leading the shift to Agentic AI: intelligent agents that automate workflows, resolve customer issues, and accelerate revenue in real-time.
\nYour Role
\nAs a Salesforce Technical Administrator, you'll own the administration, configuration, and day-to-day reliability of our Salesforce CRM environment, including key CPQ and sales support workflows. You'll work closely with Salesforce Engineers, Systems Analysts, developers, and internal stakeholders to deliver scalable functionality, troubleshoot platform issues, and improve the systems that support our global Sales teams.
\nResponsibilities
\nRequirements
\nWhy Join Dialpad
\nWe believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
\nDon't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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\nResponsibilities:
\nAdvocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
\nWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
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\nThis role requires a commercial attorney with a client-first mindset and experience working closely with sales and procurement teams in a world-class commercial legal function. You'll be part of a team responsible for drafting, reviewing, and negotiating complex commercial contracts with Dropbox vendors, customers, and other business partners around the world.
\nResponsibilities:
\nRequirements:
\nPreferred Qualifications:
\nCompensation:
\nUS Zone 2: $166,800-$225,600 USD US Zone 3: $148,200-$200,600 USD
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By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.\\n\\nBrex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.\\n\\nWorking at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.\\n\\nSales at Brex\\n\\nThe Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.\\n\\nWhat you’ll do\\n\\nAs a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.\\n\\nWhere you'll work\\n\\nThis role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. 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Backgrounds in corporate accounting or financial systems are a significant asset.\\n\\n- Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle - You are passionate about working with customers to ensure they achieve their goals\\n\\n- Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.\\n\\n- Ability to synthesize product usage data and identify key insights and trends\\n\\n- Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.\\n\\n- Bachelor's degree required; finance, business, or related fields preferred.\\n\\nBonus Points\\n\\n- You think in systems, not silos, and understand the bigger picture of customer value.\\n\\n- You are energized by developing relationships across a wide range of levels and roles
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\nThis is a full-time position based in Japan. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.
\nA Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.
\nAs part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.
\nThe ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.
\nComplex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases. Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation. Become a subject matter expert in Airbnb policies and procedures. Explains and simplify complex information, provide appropriate context, and address complex questions with confidence. Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations. Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises. Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations
\nCombining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention. Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards. Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations.
\nParticipating in Your Team’s Improvement Leverage your functional operational knowledge to proactively lead the team to succeed. Provide insights about community experience and continuous improvement opportunities to your Management. Supports the simplification of complex processes and ways of working within the team. Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. Supports onboarding of new employees. Be a positive force in the team and help management drive & land changes with the least frictions possible. Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work
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\nYour Expertise Your background & experience 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.
\nYour Skills & Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in both English and Japanese.
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\nThe ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.
\nA Typical Day:
\nComplex case management: Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation - Become a subject matter expert in Airbnb policies and procedures - Explains and simplify complex information, provide appropriate context, and address complex questions with confidence - Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations - Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises - Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. - Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations
\nCombining efficiency with bespoke quality: Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards - Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations
\nParticipating in your team’s improvement: Leverage your functional operational knowledge to proactively lead the team to succeed - Provide insights about community experience and continuous improvement opportunities to your Management - Supports the simplification of complex processes and ways of working within the team - Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. - Supports onboarding of new employees - Be a positive force in the team and help management drive & land changes with the least frictions possible - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work
\nStakeholder engagement: You build and maintain strategic partnerships to achieve team or functional goals - Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt - Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what - Build & nurture relationships outside of your team - You are on-call to handle emergency situations in the evenings & weekends - Inspire a culture where quality is a core principle.
\nYour Expertise:
\nYour background & experience - 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs
\nYour skills & expertise - World class interpersonal and communication skills, both written and spoken, including conflict resolution. - Active listening skills - Empathy and patience in dealing with customers, especially in high-pressure situations - Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly - Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives - Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency in English and German, spoken and written, is required.
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\nAs a Global ER Partner, you'll lead complex ER cases, provide expert advice, and develop frameworks that empower our leaders and employees to do their best work. Reporting to the Director HRBP, International and working closely with HRBPs, senior stakeholders, and our Legal team, your contributions will strengthen performance impact and enhance the employee experience.
\nResponsibilities:
\nRequired Experience:
\nPay Transparency:
\nThis job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission.
\nAdditionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/
\nTo provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies.
\nFinal offer amounts are determined by multiple factors including, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
\nThe base salary range for this position is $180,200-$252,300 USD
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\nWe're seeking a Senior Data Systems Analyst to become the expert on our company data pipeline,the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies. In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure.
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\nSystems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure,maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.
\nOpinionated Technical Contributor: You don't just execute,you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers.
\nGrowth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.
\nAnalytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.
\nClear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.
\nComfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.
\nWhat You'll Do
\nIn your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth.
\nAs you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.
\nBuild Deep Pipeline & Systems Expertise
\nContribute to Pipeline Evolution & Infrastructure Improvements
\nSolve Complex, Ambiguous Data Challenges
\nBuild Partnerships & Institutional Knowledge
\nWhat You'll Bring
\nStrongly Preferred
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\nComplex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases.
\nInteracting with Customers and Community Members Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools.
\nEnd-to-End Ownership of Cases Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation.
\nSubject Matter Expertise Become a subject matter expert in Airbnb policies and procedures.
\nExplaining Complex Information Explains and simplify complex information, provide appropriate context, and address complex questions with confidence.
\nNegotiating and Mediating Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations.
\nProactive Anticipation Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises.
\nManaging Highly Sensitive Cases Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc.
\nOperating in Autonomy Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations.
\nCombining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention.
\nParticipating in Team Improvement Leverage your functional operational knowledge to proactively lead the team to succeed.
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\nYour Expertise 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts.
\nYour Skills and Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in English and Mandarin.
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\nYou will develop and optimize identity and account-linking signals using graph-based data infrastructure to detect coordinated and scaled account abuse.
\nYou will evaluate, integrate, and operationalize third-party vendor signals , assessing whether new data sources provide genuine lift in detection.
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\nLocation: This role will be a remote based contract but we require candidates based in either Washington DC, Maryland or Virginia. The role may require travel to customer sites where appropriate.
\nWhat you’ll be doing.
\nRequirements
\nWhat you’ll bring:
\nNice to have:
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\nOur perks and quirks.
\nWhat makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.
\nWe offer:
\nOur mission.
\nWe have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.
\nIt’s all about you.
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\nWhat We're All About
\nAt Quantexa, you'll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 50+nationalities, creating a sense of belonging for all.
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\nThe Role --------
\nWe are seeking a visionary and experienced Digital Marketing Architect to design, build, and optimize our digital marketing technology stack. You will be the central owner of our MarTech blueprint, ensuring all platforms work in harmony to support our omnichannel retail strategy.
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\nOmnichannel Customer Journey Design
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\nTechnology Evaluation & Roadmap
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\nCollaboration & Enablement
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\nQualifications & Skills ----------------------
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\n8+ years in digital marketing technology, marketing operations, or solutions architecture. Direct experience within the retail or e-commerce industry is essential.
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\nDeep understanding of key retail metrics (e.g., Customer Lifetime Value - CLV, Conversion Rate, Average Order Value - AOV) and the ability to connect technology solutions to business outcomes.
\nPreferred Qualifications ----------------------
\nAbout your team ----------------
\nOur CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future.
\nAbout Infosys Consulting -------------------------
\nBe part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.
\nOur core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.
\nWithin Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.
\nWe offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!
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\nProduct Manager – Private Markets Secondaries Data & Analytics
\nThis role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio.
\nAbout the team
\nPreqin’s Limited Partners Product Group is a cross-functional team within Aladdin Product, responsible for creating innovative data, analytics and workflow products for our clients investing in Private Markets. We are seeking a Product Manager to join the team and work directly with a multi-disciplinary team using the latest technologies to build out secondaries data and analytics products geared towards helping our clients make better investment decisions.
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\nSecondaries is a rapidly growing part of private markets, but still very opaque and ripe for innovation. This role will focus on building new data, analytics and workflow products for the secondaries ecosystem, and helping our clients better understand market activity, benchmark transactions, and identify and value the assets being traded.
\nResponsibilities
\nYou are a good fit if:
\nNice to have:
\nOur benefits
\nTo help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
\nOur hybrid work model
\nBlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
\nAbout BlackRock
\nAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
\nThis mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
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\nWe are seeking a PE Applications Engineer with strong expertise across Workday, Workday Extend, custom application development, and AI-enabled solutions supporting the employee lifecycle. This role requires solid techno-functional capability combined with hands-on engineering experience to design and deliver solutions that extend beyond standard configurations. You will build scalable applications and data-driven enhancements that strengthen and evolve EA’s HR technology ecosystem while supporting global business needs.
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\nlocationsConcord, Ontario
\ntime typeFull time
\nposted onPosted 3 Days Ago
\njob requisition idJR102774
\nKey Responsibilities and Authorities:
\nThis job posting is for an existing vacancy. The total cash compensation range for this position is expected to be:
\n$57,658.00 - $107,000.00
\n_To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90_
\n_If you are interested in this position, apply by sending us your cover letter and resume._
\n_We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted._
\n_As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities._
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\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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\nLocation
\nSingapore
\nEmployment Type
\nFull time
\nLocation Type
\nHybrid
\nDepartment
\nAbout the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
\nAbout the Role We are looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our customers and build our post-AGI support team with us. In this role, you will interact directly with customers through support tickets and Slack messages, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent for the rest of the team. You’ll partner closely with cross-functional teams to drive initiatives that reduce bugs, improve features, and build the systems that elevate our customer experience. Your work will bring us toward industry-leading response times and service levels, while strengthening our internal customer feedback operations in an increasingly intricate space. You will help scale our support organization by improving operational processes and leveraging our own technology to build the next version of the support team in the new AI world. You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with OpenAI.
\nIf you thrive in environments that value impact, collaboration, and fast-paced problem-solving, you might be the perfect fit for our team
\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.
\nYou’ll be responsible for:
\nNote: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)
\nYou might thrive in this role if you have:
\n_PREFERRED:_ Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
\nAbout OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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\nWhat you'll do
\nWhat you need
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