Customer Advocacy Intern (Summer 2026) · Cloudflare

Sun, 26 Apr 2026 15:34:34 GMT
Marketing

Cloudflare · In-Office · onsite

About Us

At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Available location: Singapore

About the Role

The Customer Advocacy Intern will support the team responsible for building, managing and growing customer marketing programs. Reporting to the Head of Customer Advocacy, the ideal candidate will be interested in a focus on both customer engagement and scaling customer programs in high growth SaaS companies.

This is a fantastic opportunity to join a high growth company with a mission to build a better internet. You will shadow the Customer Advocacy Manager in APAC & Japan cross functionally and globally in building customer participation with enterprise customers across many industries and partnering closely with stakeholders in Sales, Customer Success, Marketing, Product, and PR/AR.

The candidate is an entry-level intern who will work closely with the APAC & Japan Customer Advocacy manager, who is driving all Customer Marketing and Customer Advocacy programs in region.

Success is measured by the ability to drive forward efficiently and at the speed of the business, focused on quantity and quality of content, deep engagement with top accounts, brand equity, and levels/titles of participating customers.

The main projects are:

Customer References:

Support and fulfill sales 1:1 and RFP requests for customer references working across customer advocacy and account teams

Manage/track customer references requests via customer marketing tools

Support customer reference requests from key stakeholders across events, campaigns, product, analyst, and public relations teams

Customer Advocacy:

Qualify, develop and maintain a targeted pipeline of strategic customer relationships

Manage and qualify incoming nominations

Contribute to the development of high-quality, world-class customer story content

Advisory Boards and Councils:

Shadow the process and contribute to our Sydney customer advisory boards/councils

Coordinate across many teams and executives, pre/post event success

Develop documents and reporting pre/post event

Assist in onsite, in-person, best-in-class customer experiences

Responsibilities

Collaborate with the APAC & Japan GTM teams to develop and execute customer marketing strategies that align with business goals.

Support the research, writing, and editing of engaging case studies, customer interviews, and other marketing collateral.

Learn and support marketing and customer advocacy tech stack.

Contribute to planning and brainstorming sessions, bringing creative ideas and new efficiencies using AI to the table.

Support the team in analyzing advocacy activity performance and identifying opportunities for improvement.

Contribute to monthly and quarterly reporting, including newsletters

Skills & Qualifications

Currently pursuing a degree in Journalism, English, Marketing, Communications, or a related field.

Available for a full-time 12-week internship, working from our Singapore office 3-5 days a week during the summer (May-Aug).

A strong portfolio of writing samples across different formats (e.g., blog posts, articles, essays).

Ability to write clearly and concisely with the flexibility to adapt tone for various digital platforms and audiences.

Strong project management skills.

Strong research skills and a keen eye for detail.

Excellent communication and collaboration skills.

Curiosity and a proactive approach to learning and problem-solving.

Bonus: A passion for technology and its impact on the digital landscape is highly desirable.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers,at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use,it is the first consumer-focused service Cloudflare has ever released.

Here's the deal,we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or other similar accommodations.