Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel's AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

The GTM Systems & Tools team at Mixpanel helps the Sales, Marketing & Finance teams execute their global and regional strategies through:

Maintaining a robust, trustworthy & scalable CRM system Automating key workflows that drive efficiency Identifying, proposing & supporting tools that fit our overall GTM strategy and data architecture

This team sits under the GTM Org and works very closely with the growth & data teams to help achieve our broader architecture & vision.

About the Role

This is a hybrid role based out of the San Francisco Bay Area or New York City Area. As a Sales Systems Engineer, you will be a technical partner to our stakeholder teams and be involved in the full software development life cycle starting from understanding the business needs/problems, translating them into technical requirements, identifying solutions, executing on them, creating and testing user stories and following through until the business problem is solved.

This person must be comfortable communicating with various teams and stakeholders to understand business problems and elicit requirements. This is a critical role for Mixpanel at this stage of our growth, directly impacting our ability to meet our revenue goals.

We're Looking For Someone To

Design and develop secure, scalable technical solutions on the CRM (Salesforce) platform using out of the box automations such as Flows, validations, and security settings Provide technical guidance to key stakeholders for new projects, enhancements, and bug fixes related to solutions being delivered on the Salesforce platform Maintain strong knowledge of Salesforce system architecture and development best practices Assist in increasing the efficiency of our GTM teams and in scaling our GTM stack (Co-pilot, Clari, Outreach, Customer.io, LeanData, Hubspot) for rapid growth Provide ongoing support and management of SFDC Function as the go-to person for enhancement requests and inquiries; Coordinate updates, modify fields and workflows, etc as needed Support day-to-day management of Salesforce configuration – customizing core architecture as well as profiles and user permissions Support day-to-day management & execute changes of our lead routing/territory management system Drive data quality and enrichment projects across the systems Own the integrity of data at all stages in our GTM stack Manage enrichment vendors, optimizing for data integrity and accuracy Work with internal teams to establish processes that improve the data integrity of all objects; define best practices to help build increased seller productivity and SFDC hygiene

Minimum Qualifications

3+ years experience in supporting full-stack solutions using Salesforce Experience in Agentic workflows + leveraging AI to increase efficiency Proficient in requirements gathering, documentation, and user testing Experience in Salesforce customization and automation (Flows, Validation rules, Approval process) Solid understanding of Salesforce platform capabilities, features, and best practices Skilled in leveraging CPQ tools to optimize sales workflows and pricing models Salesforce Certified Administrator Should be a creative, self-starting, fast-learning, detail-oriented team player who thrives with multi-tasking in a fast-paced environment.

Bonus points if you

Salesforce Certified Advanced Administrator Salesforce Sales Cloud Certified Start-up SaaS and rapidly expanding sales organization experience strongly preferred Proficient with data warehouses, SQL & other analytical tools (Fivetran, Hightouch) APEX Experience Hubspot certification

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors.

If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range

$154,500-$209,500 USD

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable

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As a Temenos Transact FX Business Analyst, you will collaborate closely with cross-functional teams to translate business needs into technical specifications, validate system functionalities, and participate in UAT processes. You will play a crucial role in facilitating communications between business units and IT to ensure system alignment with business goals.

Key responsibilities include:

• Engaging with business stakeholders to elicit and document FX business requirements within a core banking context
• Analysing existing FX processes and defining target-state FX operating models aligned to Temenos Transact capabilities
• Producing high-quality artefacts including business requirements documents, functional specifications, process flows, and data mappings

The ideal candidate will have strong business analyst experience on Temenos Transact programmes, with a solid understanding of FX products and lifecycle, FX settlements and accounting, and interaction between FX and payments.

In addition to the above responsibilities, the successful candidate will also:

• Support SIT, UAT, and regression testing phases for FX scope
• Review and validate FX test scenarios and test cases
• Support defect triage and resolution
• Validate FX results (rates, settlements, accounting postings)
• Work closely with product owners and delivery leads to ensure FX scope is delivered on time and to quality

The company offers a competitive compensation and benefits package, including a comprehensive benefits package, career development and training opportunities, flexible work arrangements, and a dynamic and inclusive work culture.

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BlackRock Inc. is a preeminent global firm, providing investment management, risk management and advisory services to institutional and individual investors around the world. Aladdinis the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale across both public and private markets.

Aladdin is currently a $1bn technology business with a rapidly expanding landscape that has significant growth aspirations over the next five years. The Aladdin Platform team is responsible for engineering and operating the core service layer that powers Aladdin. We sit at the center of enabling the delivery of products and features in Aladdin for BlackRock and the largest financial institutions in the world. As the pace of growth of Aladdin accelerates, the Platform Team is laser focused on the speed of product delivery, execution predictability and quality. The Platform team is responsible for a suite of foundational and modern products including our Developer Platform, Core Infrastructure and our Mission Control Platform. The Platform product management office helps to catalyze our engineering community, delivering well-defined Platform products that have clear outcome-oriented roadmaps and efficient and predictable delivery.

About the Role

Team: Release Engineering

We are seeking a passionate and technically fluent Product Manager to join our Release Engineering team. This role is ideal for someone who thrives in developer-centric environments, understands engineering workflows, and can translate developer needs into actionable product priorities. You will serve as the critical interface between our internal developer community and the engineering team, ensuring that our release platform remain stable, scalable, and optimized for productivity. The success in this role hinges on your ability to actively listen, thoughtfully prioritize developer needs, and collaborate effectively with engineering partners to drive impactful solutions. As a trusted product expert, you will take ownership of the roadmap and deliver features related to a strategic effort to shape the future of developer environments for the organization.

Key Responsibilities

• Gather, evaluate & define detailed product requirements, use cases, user stories, and user journey maps necessary to deliver a feature to users.

• Partner with engineering leads to scope, refine, and deliver features. Ensure alignment across squads and maintain velocity through agile ceremonies and sprint planning.

• Become the go-to person for the product, growing expertise in the product’s full capabilities.

• Track feature progress throughout the month and be able to report to senior members of the team.

• Manage stakeholders and the product backlog for client feedback, roadmap, epic and feature prioritization, and new requests against client commitments.

• Articulate, communicate, and demo upcoming release details and new features to the broader product, client and relevant teams.

• Participate in PDLC practices, such as quarterly planning, backlog grooming, sprint planning, and delivery demos.

• Coordinate the agenda and product artifacts for product governance forums and joint working groups. Summarizing decisions, next steps, and feedback on product readiness for stakeholders.

• Manage dependencies across teams to ensure alignment and mitigate risks.

Required Skills & Experience

• 4+ years of product management experience, ideally in platform or developer tooling domains.

• Strong interpersonal skills with a proven ability to build trust and rapport with engineering teams.

• Excellent analytical and problem-solving skills with a user-first mindset.

• Exceptional written and verbal communication skills with the ability to present complex information clearly and concisely

• Experience working in multi-functional teams with low interdependency and high autonomy.

• Experience in agile product development and backlog management.

• Ability to synthesize technical feedback into clear product requirements.

• Strong working knowledge of agile methodology and help team in the sprint planning and daily stand ups.

Preferred Qualifications

• Bachelor’s degree required; Computer Science or Engineering disciplines preferred.

• Familiarity with CI/CD, segmented environments, and developer productivity metrics.

• Hands on development experience would be greatly beneficial

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

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As a vital part of our business unit, you'll contribute to first-class end-to-end solutions in your assignments. You will play an active role in defining our practices, standards and ways of working, and apply them to your role. Be open to working across organisation and team boundaries to ensure we bring the best to our customers.

Our Banking and Diversified Financials practice helps clients shape, define and deliver banking transformation initiatives across the entire span of the organisation (front office to back office). This encompasses driving process improvement and process digitisation to enhance customer experience and delivery straight-through digital processing and self-service across the bank.

Key areas of focus are around wealth management, payments, structured products and money market products. Working closely with clients, product owners, and technical teams, you will gather, analyze, and document business processes and requirements to ensure successful delivery of banking software solutions aligned with strategic goals.

Key Responsibilities include:

• Provision of specific TAP expertise to enable delivery teams

• Gather requirements from the Business and work, document them with work with the TAP technical teams to translate the end user requirements to application/system requirements

• Reviewing requirements documents provided by the clients

• Build customization on TAP solution using the TAP scripting language

• Performing code reviews, creating code review standards,

• Mentoring and guiding the developers to adhere to the coding standards

• Training the team members in TAP Business Analysis

• Configuring TAP GUI, TAP WUI, Financial Servers and eco-system components like WTX / TTI / Actuate etc

• Expertise in configuring & tailoring Strategies, Constraints, PTCC checks, Formats, Screens, Reports etc covering various F2B & B2f processes for Asset classes Securities, derivatives, Forex products, structured products, forwards and spots, money market products

• Documenting functional specification and Test artefacts

• Expertise in preparing meaningful, concise and aesthetically pleasing power point presentations

• Conduct functional trainings on TAP

• Collaborate with partners within and outside Capgemini to build assets & accelerators

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As a Temenos Transact FX Business Analyst, you will collaborate closely with cross-functional teams to translate business needs into technical specifications, validate system functionalities, and participate in UAT processes. You will play a crucial role in facilitating communications between business units and IT to ensure system alignment with business goals.

Key responsibilities include:

• Engaging with business stakeholders to elicit and document FX business requirements within a core banking context.
• Analysing existing FX processes and defining target-state FX operating models aligned to Temenos Transact capabilities.
• Producing high-quality artefacts including business requirements documents, functional specifications, process flows, and data mappings.

Additionally, you will:

• Act as the functional SME for FX in Temenos Transact, including FX deal capture, deliverable FX products, non-deliverable forwards, FX rates, spreads, and pricing models.
• Configure and support Transact FX-related components in collaboration with technical teams.
• Define and support FX-related integrations between Transact and surrounding systems.

Experience required includes strong business analyst experience on Temenos Transact programmes, with a minimum of 8 years of experience delivering FX functionality within a Transact core banking environment.

You will also possess solid understanding of FX products and lifecycle, FX settlements and accounting, interaction between FX and payments, and experience working in large-scale banking transformation programmes.

As a successful candidate, you will have excellent analytical and problem-solving skills, be able to build relationships with business stakeholders and other team members, and have the ability to lead a team.

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We'd particularly like to hear from you if you have experience working in TAP Wealth management solution. These roles represent a unique opportunity build your career as a Banking I.T. professional and gain further exposure to some of the world's top banking institutions.

As a vital part of our business unit, you'll contribute to first-class end-to-end solutions in your assignments. You will play an active role in defining our practices, standards and ways of working, and apply them to your role. Be open to working across organisation and team boundaries to ensure we bring the best to our customers.

Our Banking and Diversified Financials practice helps clients shape, define and deliver banking transformation initiatives across the entire span of the organisation (front office to back office). This encompasses driving process improvement and process digitisation to enhance customer experience and delivery straight-through digital processing and self-service across the bank.

Key areas of focus are around wealth management, payments, structured products and money market products. Working closely with clients, product owners, and technical teams, you will gather, analyze, and document business processes and requirements to ensure successful delivery of banking software solutions aligned with strategic goals.

Key Responsibilities include:

• Provision of specific TAP expertise to enable delivery teams

• Gather requirements from the Business and work, document them with work with the TAP technical teams to translate the end user requirements to application/system requirements

• Reviewing requirements documents provided by the clients

• Build customization on TAP solution using the TAP scripting language

• Performing code reviews, creating code review standards,

• Mentoring and guiding the developers to adhere to the coding standards

• Training the team members in TAP Business Analysis

• Configuring TAP GUI, TAP WUI, Financial Servers and eco-system components like WTX / TTI / Actuate etc

• Expertise in configuring & tailoring Strategies, Constraints, PTCC checks, Formats, Screens, Reports etc covering various F2B & B2f processes for Asset classes Securities, derivatives, Forex products, structured products, forwards and spots, money market products

• Documenting functional specification and Test artefacts

• Expertise in preparing meaningful, concise and aesthetically pleasing power point presentations

• Conduct functional trainings on TAP

• Collaborate with partners within and outside Capgemini to build assets & accelerators

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Our Energy Practice supports some of the largest global firms and most recognizable brands in solving their most significant challenges in a world of constant change. With expertise spanning strategy, trading transformation, supply chain optimization, digital innovation, and mobility solutions, we empower clients to achieve sustainable growth and operational excellence.

We are seeking a Consultant or Senior Consultant with expertise in power trading and dispatch to contribute to key projects involving optimization, scheduling, ancillary services, trade entry, and power exchange operations. The ideal candidate will have experience working with system operators, which will be a significant advantage.

Key responsibilities include:

• Design and implement Endur solutions including scripting
• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Can undertake business process analysis, requirements gathering, data analysis, and documentation
• Can lead and contribute to application changes in power trading & dispatch systems
• Have experience in working on ancillary services and trade entry operations

Preferred qualifications include:

• Bachelor's or Master's degree in Energy, Engineering, Economics, Finance, or a related field
• Certifications in ETRM systems, Power Trading, or Energy Markets are a plus
• Prior consulting experience with a focus on Energy/power markets

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany's top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We'd love to hear from you.... Apply today!

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We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

As a SAP Security/GRC Consultant, you will work closely with diverse clients to assess their SAP security risks, design and implement tailored SAP Security and Governance, Risk & Compliance (GRC) solutions, and drive successful project delivery. You will act as a trusted advisor, helping clients align SAP security frameworks with business objectives and compliance mandates.

Responsibilities:

• Lead SAP Security and GRC assessment, design, and implementation projects for clients across industries.
• Conduct client workshops and requirements gathering sessions to understand business and security needs.
• Design and configure SAP security roles, authorizations, and GRC Access Control components (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Develop and enforce Segregation of Duties (SoD) policies to mitigate risks and ensure compliance.
• Deliver SAP Security and GRC gap analysis, risk assessments, and remediation plans.
• Support clients during audits by preparing documentation, reports, and facilitating access reviews.
• Collaborate with cross-functional teams including Basis, functional consultants, and IT auditors to implement secure SAP landscapes.
• Conduct end-user training sessions and knowledge transfer workshops.
• Stay abreast of SAP security trends, new releases, and regulatory changes to provide proactive consulting.

Requirements:

• 5-8 years of consulting experience is necessary.
• 3+ years of SAP Security and GRC consulting experience with multiple end-to-end implementations.
• Hands-on expertise with SAP ECC and/or S/4HANA Security.
• Strong experience configuring SAP GRC Access Control modules (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Excellent client-facing and communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven track record of managing multiple client engagements and delivering quality results on time.

Functional / Content Skills

• Strong knowledge of Sarbanes-Oxley (SOX), Business Process controls, IT General Controls and IT governance.
• Deep understanding and practical experience Analysis and Design/Re-Design of Business process and IT General controls in SAP and Non-SAP landscape.
• Strong analytical skills and a deep understanding of the overall context of underlying business processes and technologies.
• Understanding the purpose, procedures and ways of work of internal/external audits.
• Ability to support audits and to provide the right information & data, and to mitigate and/or solve identified deficiencies and gaps.

Technical Skills (Data, Technology, Implementation)

• Ability to retrieve and analyze and report/present data from various sources.
• Understanding of data structures, sources, flow and integration across infrastructure platforms, functional domains, and application landscapes/service.
• Up-to-date understanding of Concepts & Integration of Cloud Services, and multi-cloud environments

Tool Skill Requirements

• A variety of ERP systems (SAP & Non-SAP), Operating systems, Databases and financial applications
• Identity and Access Management solutions and monitoring solutions such as Splunk, Qualys, Tripwire, but also in Authorization & SoD
• Analytics & reporting in area of ITGC/GRC
• IT Service Management Tools, Market Leader (SNOW, BMC, JIRA, ..)

Experience with SAP Identity Management (IdM).

Knowledge of cloud-based SAP security and hybrid environments.

Experience working in Agile/Scrum environments.

Experience in global delivery and working with offshore resources.

Project-related mobility/willingness to travel

Qualifications and certifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• More than 7 years of experience in Financial / IT compliance, risk management, IT audit and/or IT controls; strong experience in an audit firm (e.g. Big Four).
• SAP Security or GRC certifications are a plus (e.g., SAP Certified Technology Associate – SAP Access Control).

Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.

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We're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

At Pinterest, we're looking for a Sr. Technical Program Manager to join our Ads Performance organisation. As a Sr. Technical Program Manager, you will be responsible for owning end-to-end program delivery for complex Ads Performance initiatives, driving planning, execution, and launch across multiple teams with clear goals, milestones, and success metrics aligned to monetization outcomes and company OKRs.

Responsibilities:

• Own end-to-end program delivery for complex Ads Performance initiatives, driving planning, execution, and launch across multiple teams with clear goals, milestones, and success metrics aligned to monetization outcomes and company OKRs.

• Turn ambiguous problem spaces into clear program charters, roadmaps, and decision points, while proactively identifying and resolving gaps in ownership, requirements, resourcing, and data readiness.

• Partner closely with Engineering, Product, Data Science, Design, Analytics, Sales, Business Development, Research, and Product Marketing to align stakeholders and turn opportunities into actionable outcomes.

• Drive development of new performance capabilities across ads delivery and modeling, including initiatives related to bidding, ranking, optimization, and other strategies that improve ROI and user experience.

• Help scale existing systems to support new surfaces, formats, markets, and use cases while maintaining reliability, latency, and cost efficiency.

• Influence technical direction and tradeoff decisions by facilitating alignment on architecture, surfacing risks and uncertainties early, and helping teams navigate decisions across accuracy, latency, experimentation rigor, privacy, and measurement needs.

• Build durable program mechanisms and best practices, including intake, prioritization, RAID tracking, decision logs, launch criteria, and post-launch learning loops.

• Communicate program state, risks, and recommendations clearly to cross-functional stakeholders and leadership, and proactively escalate when broader alignment or decisions are needed.

• Use GenAI as the default operating model for EP PgM execution,producing AI-assisted first drafts of core program artifacts, modernizing high-toil workflows into AI-first mechanisms (e.g., intake triage, status synthesis, action/decision extraction, risk & dependency tracking), and synthesizing signals to proactively surface risks, decision/trade-offs, and escalation paths.

• Prototype solutions to augment decisions through data (e.g. dashboards, data analysis) or simplify processes (e.g. process and workflow helpers, or internal tools) using AI coding assistants (“vibe coding”).

• Follow Pinterest AI guidance for risk, governance, and safety-by-design: appropriately handle sensitive data, validate AI-generated outputs, document assumptions/limits, and ensure AI-assisted workflows meet applicable policy/compliance expectations before broad adoption.

Requirements:

• 5+ years of experience as a Technical Program Manager or in a related role.

• Strong leadership skills with an entrepreneurial mindset and the ability to lead new initiatives from the ground up in ambiguous environments.

• Passion for execution and a track record of driving large, complex programs to completion.

• Solid technical background with the ability to understand system design, technical challenges, and risks, and to break down complex problems to drive decisions.

• Strong analytical skills, including experience using metrics and data to identify opportunities, risks, and incidents.

• Excellent written and verbal communication skills, with the ability to explain nuanced technical concepts to a range of internal and external stakeholders.

• Proven ability to influence teams and drive alignment across multiple stakeholders and organizations.

• Experience building scalable processes and operating mechanisms in cross-functional environments.

• Preferred: experience in the ads space, especially across ads ecosystems, measurement, APIs, data pipelines, integrations, or data products. Understanding of user privacy is a plus.

• Demonstrated AI-first execution mindset, including the ability to use GenAI to accelerate planning, communications, workflows, and decision-making, while applying strong judgment and operating within governance expectations.

Relocation Statement:

This position is not eligible for relocation assistance.

In-Office Requirement Statement:

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

#LI-REMOTE #LI-DM57

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In this role, you will partner with leadership and teams from across the business , from our engineering and manufacturing teams to our IT, Security, and G&A teams to our core internal operations teams , to unpack ambiguous problems and build lasting, scalable solutions.

Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact and specialized projects , all in the mission of growing one of our newest Business Lines at Anduril.

The Operations team for Intelligence Systems at Anduril has three primary responsibilities:

• Standing up the operational processes for our Program Execution team.

• We're expanding our footprint across 3x locations and the Operations team is the glue across cross-functional teams (Program Execution, IT, Security, Facility Operations, Engineering, Manufacturing) at Anduril to execute the expansion flawlessly and with speed.

• Special projects. We are frequently pulled into high priority problems that must be solved, but do not fall neatly into the purview of an existing person’s job description.

Much of the time, these core responsibilities go hand-in-hand.

As Portfolio Operations, you will be critical to supporting all of these responsibilities.

While the Intelligence Systems team will be your team, you will often be working across the business, working cross-functionally with leaders and teams throughout the organization to solve messy problems, set up new processes, capture data, action upon it, and enable others to do the same.

Required qualifications include:

• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

• 5+ years of experience in management consulting, internal operations, or business operations role.

• Project management experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery.

• Self-driven and relentlessly proactive.

• Lean into acknowledging your weaknesses and take the idea of feedback and growth seriously.

• Get energy from being a thought partner for others and it excites you to spend time translating problems into proposed solutions, and to then going and executing on them.

• Highly analytical and love solving complex, cross-functional problems in a people centric way.

• Both high ownership and low ego, approaching everything with strong outcome orientation and high humility.

• Discerning, have an aptitude for rapid learning, and assimilating new information to swiftly become proficient in unfamiliar subject areas and technologies.

• Tactical and don’t only sit at a 30,000 foot level.

• Comfortable communicating broadly and having a lot of eyes on your work.

This role can at-times require comms to large groups and senior leadership.

Preferred qualifications include:

• Business Process Analysis: Analyze and document business processes, workflows, and system requirements to support AIS objectives and compliance needs, ensuring alignment with industry best practices.

• Requirements Gathering: Gather, validate, and prioritize requirements from internal stakeholders and government clients, ensuring deliverables align with project scope and strategic goals.

• Documentation Development: Develop and maintain comprehensive process documentation, business requirements documents, and functional specifications to support project execution.

• Data Analysis: Conduct advanced data analysis to identify trends, performance metrics, and opportunities for operational improvements, providing actionable insights to stakeholders.

• Visual Communication: Create high-quality strategy and operations presentations that distill complex program data into clear, compelling visuals for leadership and client presentations.

• Stakeholder Liaison: Serve as a primary liaison between technical teams, TPMs, and AIS stakeholders to foster clear communication, alignment, and collaboration on project objectives.

• Vendor Management: Manage relationships with business partners (subcontractors, consultants, vendors) to ensure quality, timely delivery, and adherence to contractual obligations.

• Performance Monitoring: Monitor business partner performance and provide recommendations for improvement.

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You will develop Prism Analytics and Accounting Center solutions, gather requirements and build reporting capabilities, and collaborate closely with cross-functional teams to drive the successful adoption of our new ERP platform.

This is a critical role that will directly shape how Anthropic's finance organisation operates as we scale toward public company readiness. You will work at the intersection of finance domain expertise and technical implementation, partnering with the implementation partner, engineering teams, and finance stakeholders to build a world-class financial systems foundation.

Responsibilities:

• ERP Core Financials Implementation: Serve as internal functional lead for Workday Financials implementation, partnering with consultants to drive configuration decisions, validate designs, and ensure business requirements are met

• Financial Data Model (FDM) Design: Own the design and configuration of Chart of Accounts, Worktags, dimensional hierarchies, and Accounting Books that will serve as the source of truth for all financial reporting, ensuring support for both GAAP and Management reporting requirements

• Prism Analytics Development: Develop and maintain Prism/Accounting Center solutions from source analysis and ingestion design through build, testing, cutover, and hypercare, including integration with external data sources like BigQuery and Pigment

• Requirements Gathering & Reporting: Gather business requirements from Finance, Accounting, and FP&A stakeholders, translating them into hands-on development of executive reporting, dashboards, and analytics solutions

• Workshop Participation & Solution Design: Participate in implementation workshops, challenge requirements, and translate business needs into buildable designs and testable acceptance criteria; manage defects and data quality issues throughout the project lifecycle

• Cross-Functional Collaboration: Collaborate with Integrations, Security, and Financials configuration teams to align master data, journals, controls, and performance service level agreements; partner with Data Infrastructure and BizTech teams on system integrations

• Cutover & Hypercare Planning: Prepare cutover plans, data migration strategies, reconciliation frameworks, and hypercare plans; document data lineage, controls, and audit artifacts to support SOX compliance requirements

• Platform Expansion & Adoption: Work closely with engineering teams and business stakeholders to drive ongoing expansion and adoption of the Workday platform, identifying opportunities for process improvement and automation

You may be a good fit if you:

• Have 8+ years of experience in finance systems, ERP implementation, or business systems analysis roles, with at least 5 years of hands-on Workday Financials experience

• Possess deep expertise in Workday Financial Data Model (FDM), including Chart of Accounts design, Worktags configuration, dimensional hierarchies, and Accounting Books setup

• Have strong experience with Workday Prism Analytics, including data modeling, source integration, calculated fields, and report development

• Are skilled at translating complex business requirements into technical solutions, bridging the gap between finance stakeholders and technical implementation teams

• Have experience with full ERP implementation lifecycles, including requirements gathering, configuration, testing, data migration, cutover planning, and hypercare

• Possess strong understanding of financial accounting processes including General Ledger, multi-entity consolidation, intercompany accounting, and management reporting

• Have excellent stakeholder management and communication skills, with ability to work effectively with finance leadership, accounting teams, and technical partners

• Demonstrate strong analytical and problem-solving skills with attention to detail and commitment to data accuracy and integrity

• Are comfortable working in fast-paced, high-growth environments with evolving requirements and tight timelines

Strong candidates may also have:

• Background in accounting, finance, or CPA certification with understanding of GAAP/IFRS reporting requirements

• Experience with Workday Accounting Center for complex journal automation and subledger accounting

• Technical proficiency with SQL, Python, or scripting languages for data analysis and integration support

• Experience integrating Workday with external data platforms such as BigQuery or cloud data warehouses

• Knowledge of SOX compliance requirements and internal controls for financial systems

• Experience with EPM/FP&A systems such as Pigment, Anaplan, or Adaptive Planning and their integration with ERP

• Prior experience at high-growth technology companies scaling toward IPO readiness

• Familiarity with Workday HCM and understanding of HCM-Financials integration points

• Experience with data migration tools, ETL processes, and reconciliation frameworks for ERP implementations

The annual compensation range for this role is $205,000-$265,000 USD.

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You will own the product experience for accountants, controllers, and finance teams who use Jeeves to manage corporate spend across 20+ countries. This requires deep knowledge of accounting principles (GAAP/IFRS), how finance organizations operate, multi-jurisdiction compliance requirements, and the financial workflows that matter most to our customers.

You will combine accounting expertise with product management craft,using your understanding of how finance teams work to identify high-impact problems, translate complex requirements into elegant product solutions, and leverage AI to transform manual processes into automated workflows that accountants trust.

Because our customers operate across LatAm, the US, and Europe,with diverse organizational structures, cross-border operations, and varying regulatory requirements,we strongly prefer candidates based in Mexico, Colombia, or Brazil who understand these regional nuances.

Location: This role is based out of Mexico City, Mexico, and is a full-time remote position where it is also possible to come into our office in Roma Norte on a flexible schedule.

Accounting Domain Expertise:

• Own the accounting user experience end-to-end: Design products that accountants, controllers, and finance teams use daily to manage spend data, maintain financial accuracy, and ensure compliance.
• Deeply understand accounting workflows: How finance teams process transactions, manage data flows, ensure accuracy, and meet regulatory requirements.
• Navigate multi-jurisdiction complexity: Design for customers operating across different countries, each with unique regulatory frameworks, compliance requirements, and business practices.
• Champion data accuracy and audit-ability: Every feature you build must maintain proper audit trails, ensure data integrity, and support compliance requirements.

AI-Powered Automation:

• Identify high-impact automation opportunities: Find where finance teams lose hours to repetitive, manual work, and determine where AI can transform workflows.
• Balance AI capabilities with accounting precision: Understand when AI-powered automation is appropriate vs. when deterministic rules are required.
• Prototype and validate AI solutions: Personally test AI-powered approaches to validate whether they actually work before committing engineering resources.
• Ship AI features that accountants trust: Build transparency into AI decisions, enable easy overrides, and maintain human-in-the-loop workflows where precision matters.

System Integration & Data Architecture:

• Own the integration strategy: Define how Jeeves connects with ERP systems, accounting software, and other platforms that finance teams rely on.
• Design for flexibility and configuration: Build systems that adapt to different customer setups, organizational structures, and business requirements.
• Ensure data integrity end-to-end: Every transaction must reconcile.

Customer Discovery & Requirements Gathering:

• Be the expert on customer needs: Conduct regular interviews with controllers, accountants, finance managers, and CFOs to understand pain points in their current workflows.
• Partner with customer finance teams: Shadow their processes, understand their requirements, and learn the nuances of how they work.
• Convert pain into product vision: Transform qualitative feedback and workflow observations into clear product opportunities.

Data Analysis & Insight Generation:

• Track adoption and impact metrics: Measure how customers use the product, where they struggle, and what drives value.
• Analyze workflow data: Identify patterns in customer behavior, common pain points, and opportunities for improvement.
• Build business cases: Quantify the ROI of product investments,hours saved for customers, error reduction, improved workflows, and business impact.

Strategy & Vision:

• Define the product roadmap: Build a clear point of view on where the market is heading, how customer needs are evolving, and how Jeeves can lead the way.

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You will own the product experience for accountants, controllers, and finance teams who use Jeeves to manage corporate spend across 20+ countries. This requires deep knowledge of accounting principles (GAAP/IFRS), how finance organizations operate, multi-jurisdiction compliance requirements, and the financial workflows that matter most to our customers.

You will combine accounting expertise with product management craft,using your understanding of how finance teams work to identify high-impact problems, translate complex requirements into elegant product solutions, and leverage AI to transform manual processes into automated workflows that accountants trust.

Because our customers operate across LatAm, the US, and Europe,with diverse organizational structures, cross-border operations, and varying regulatory requirements,we strongly prefer candidates based in Mexico, Colombia, or Brazil who understand these regional nuances.

Location: This role is based out of São Paulo, Brazil, and is a full-time remote position where it is also possible to come into our office at complexo JK Iguatemi on a flexible schedule.

Accounting Domain Expertise:

• Own the accounting user experience end-to-end: Design products that accountants, controllers, and finance teams use daily to manage spend data, maintain financial accuracy, and ensure compliance.
• Deeply understand accounting workflows: How finance teams process transactions, manage data flows, ensure accuracy, and meet regulatory requirements.
• Navigate multi-jurisdiction complexity: Design for customers operating across different countries, each with unique regulatory frameworks, compliance requirements, and business practices.
• Champion data accuracy and audit-ability: Every feature you build must maintain proper audit trails, ensure data integrity, and support compliance requirements.

AI-Powered Automation:

• Identify high-impact automation opportunities: Find where finance teams lose hours to repetitive, manual work, and determine where AI can transform workflows.
• Balance AI capabilities with accounting precision: Understand when AI-powered automation is appropriate vs. when deterministic rules are required.
• Prototype and validate AI solutions: Personally test AI-powered approaches to validate whether they actually work before committing engineering resources.
• Ship AI features that accountants trust: Build transparency into AI decisions, enable easy overrides, and maintain human-in-the-loop workflows where precision matters.

System Integration & Data Architecture:

• Own the integration strategy: Define how Jeeves connects with ERP systems, accounting software, and other platforms that finance teams rely on.
• Design for flexibility and configuration: Build systems that adapt to different customer setups, organizational structures, and business requirements.
• Ensure data integrity end-to-end: Every transaction must reconcile.

Customer Discovery & Requirements Gathering:

• Be the expert on customer needs: Conduct regular interviews with controllers, accountants, finance managers, and CFOs to understand pain points in their current workflows.
• Partner with customer finance teams: Shadow their processes, understand their requirements, and learn the nuances of how they work.
• Convert pain into product vision: Transform qualitative feedback and workflow observations into clear product opportunities.

Data Analysis & Insight Generation:

• Track adoption and impact metrics: Measure how customers use the product, where they struggle, and what drives value.
• Analyze workflow data: Identify patterns in customer behavior, common pain points, and opportunities for improvement.
• Build business cases: Quantify the ROI of product investments,hours saved for customers, error reduction, improved workflows, and business impact.

Strategy & Vision:

• Define the product roadmap: Build a clear point of view on where the market is heading, how customer needs are evolving, and how Jeeves can lead the way.

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Our Energy Practice supports some of the largest global firms and most recognizable brands in solving their most significant challenges in a world of constant change. With expertise spanning strategy, trading transformation, supply chain optimization, digital innovation, and mobility solutions, we empower clients to achieve sustainable growth and operational excellence.

We are seeking a Consultant or Senior Consultant with expertise in power trading and dispatch to contribute to key projects involving optimization, scheduling, ancillary services, trade entry, and power exchange operations. The ideal candidate will have experience working with system operators, which will be a significant advantage.

Requirements

• Design and implement Endur solutions including scripting
• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Can undertake business process analysis, requirements gathering, data analysis, and documentation
• Can lead and contribute to application changes in power trading & dispatch systems
• Have experience in working on ancillary services and trade entry operations

Preferred Qualifications

• Bachelor’s or Master’s degree in Energy, Engineering, Economics, Finance, or a related field
• Certifications in ETRM systems, Power Trading, or Energy Markets are a plus
• Prior consulting experience with a focus on Energy/power markets

Benefits

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today!

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You will operate at the intersection of customers, Product, Engineering, and QA, bringing clarity to requirements, supporting delivery teams through build and test, and actively helping resolve issues as they arise. You are structured, detail-oriented, and pragmatic, with a strong bias for action and outcomes.

Reporting to the Director of Digital Delivery, you will work closely with Product Owners, Project Managers (internal and external), Designers, Engineering Managers, QA (internal and external), and client stakeholders to enable predictable delivery and high-quality releases.

This role suits someone who thrives in complex environments, is comfortable working across multiple initiatives, and takes pride in bringing clarity to ambiguity.

Key Responsibilities

• Lead requirements discovery through workshops, interviews, and analysis with cinema customers and internal teams
• Produce clear, structured, and testable artefacts including user stories, acceptance criteria, process flows, and functional specifications
• Ensure requirements are complete, prioritised, and ready for development before work is committed
• Act as a bridge between customers, Product, and Engineering to ensure shared understanding and intent
• Support Product Owners with backlog refinement, scope definition, and prioritisation
• Work closely with internal and external QA teams to ensure acceptance criteria are testable and understood
• Support delivery by helping triage bugs, clarify expected behaviour, and problem-solve issues during testing
• Identify gaps, risks, dependencies, and assumptions early and surface them clearly to delivery leadership
• Support customer conversations to validate scope, clarify expectations, and align on outcomes
• Contribute to continuous improvement of BA and delivery practices across the Digital team

What Success Looks Like

• Engineers receive clear, implementation-ready stories with minimal rework
• Customers are confident that requirements reflect their real business needs
• Web and mobile deliveries move forward with momentum, not blockage
• Issues and defects are clarified and resolved quickly during test phases
• Fewer delivery surprises due to clear scope, assumptions, and constraints
• Strong collaboration across Product, Delivery, Engineering, and QA

Requirements

• Proven experience as an intermediate or senior level Business Analyst in digital product or platform delivery, ideally web and mobile
• Demonstrated ability to define clear requirements including user stories and acceptance criteria
• Experience working closely with Product, Engineering, QA, and Delivery teams
• Strong experience working in Agile environments using Scrum and or Kanban
• Strong stakeholder engagement and communication skills
• Comfortable working directly with customers to gather, align, and validate requirements
• Confident supporting delivery through build and test, not just upfront discovery
• Excellent written and verbal communication skills, able to explain complex concepts clearly
• Highly organised, detail-oriented, with a structured, analytical approach, and outcome-focused
• Comfortable working across multiple projects and priorities simultaneously
• Strong working knowledge of Jira and Wrike, with experience using collaboration and modelling tools such as Miro, draw.io, Lucidchart, and Confluence to document and communicate requirements

Benefits

• Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
• Annual volunteer day
• Employee Rewards and Benefits with Perkbox
• Defined Contribution Company Pension Scheme
• Medical Insurance / Medical Aid (after qualifying period)
• Employee Assistance Programme Service
• Paid Sick leave
• 5 days bereavement leave per year
• On-Site Breakfast Bar

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You'll be directly involved in scoping, requirements gathering, gap analysis and functional design, working closely with engineering squads, architects, SMEs, UX designers, and other key stakeholders.

You'll have an understanding of both the end-user and the technical perspective, and be able to communicate requirements to the level of technical details required by developers and testers.

You'll demonstrate creative thinking and a willingness to support new or improved approaches to solving business problems, and have strong critical thinking, decision making and problem solving / analytical skills.

You'll be able to develop and maintain good professional working relationships with internal and external stakeholders, and have proven, relevant experience in the software industry.

You'll be familiar with SaaS operational processes, and an understanding of APIs and Cloud platforms would be highly beneficial.

You'll be able to be the voice and champion for user needs along with balancing recommendations with business needs, and have strong collaboration skills alongside effective, engaging and influencing communication skills.

You'll be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include outstanding flexibility to support a healthy work-life balance, including 4 1/2 working week, hybrid working, medical and life insurance, volunteer day, enhanced paid parental leave and wellness benefits, strong mentoring & career development focus, and fun team events including the Vista Innovation Cup.

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We are seeking an experienced Senior Business Systems Analyst to join our Finance Systems team at Anthropic. In this role, you will serve as the internal functional lead for our Workday Financials implementation, owning the design and configuration of the Financial Data Model (FDM), Chart of Accounts, and dimensional structures that will serve as the source of truth for financial reporting.

In this role, you will:

• ERP Core Financials Implementation: Serve as internal functional lead for Workday Financials implementation, partnering with consultants to drive configuration decisions, validate designs, and ensure business requirements are met

• Financial Data Model (FDM) Design: Own the design and configuration of Chart of Accounts, Worktags, dimensional hierarchies, and Accounting Books that will serve as the source of truth for all financial reporting, ensuring support for both GAAP and Management reporting requirements

• Prism Analytics Development: Develop and maintain Prism/Accounting Center solutions from source analysis and ingestion design through build, testing, cutover, and hypercare, including integration with external data sources like BigQuery and Pigment

• Requirements Gathering & Reporting: Gather business requirements from Finance, Accounting, and FP&A stakeholders, translating them into hands-on development of executive reporting, dashboards, and analytics solutions

• Workshop Participation & Solution Design: Participate in implementation workshops, challenge requirements, and translate business needs into buildable designs and testable acceptance criteria; manage defects and data quality issues throughout the project lifecycle

• Cross-Functional Collaboration: Collaborate with Integrations, Security, and Financials configuration teams to align master data, journals, controls, and performance service level agreements; partner with Data Infrastructure and BizTech teams on system integrations

• Cutover & Hypercare Planning: Prepare cutover plans, data migration strategies, reconciliation frameworks, and hypercare plans; document data lineage, controls, and audit artifacts to support SOX compliance requirements

• Platform Expansion & Adoption: Work closely with engineering teams and business stakeholders to drive ongoing expansion and adoption of the Workday platform, identifying opportunities for process improvement and automation

You may be a good fit if you:

• Have 8+ years of experience in finance systems, ERP implementation, or business systems analysis roles, with at least 5 years of hands-on Workday Financials experience

• Possess deep expertise in Workday Financial Data Model (FDM), including Chart of Accounts design, Worktags configuration, dimensional hierarchies, and Accounting Books setup

• Have strong experience with Workday Prism Analytics, including data modeling, source integration, calculated fields, and report development

• Are skilled at translating complex business requirements into technical solutions, bridging the gap between finance stakeholders and technical implementation teams

• Have experience with full ERP implementation lifecycles, including requirements gathering, configuration, testing, data migration, cutover planning, and hypercare

• Possess strong understanding of financial accounting processes including General Ledger, multi-entity consolidation, intercompany accounting, and management reporting

• Have excellent stakeholder management and communication skills, with ability to work effectively with finance leadership, accounting teams, and technical partners

• Demonstrate strong analytical and problem-solving skills with attention to detail and commitment to data accuracy and integrity

• Are comfortable working in fast-paced, high-growth environments with evolving requirements and tight timelines

Strong candidates may also have:

• Background in accounting, finance, or CPA certification with understanding of GAAP/IFRS reporting requirements

• Experience with Workday Accounting Center for complex journal automation and subledger accounting

• Technical proficiency with SQL, Python, or scripting languages for data analysis and integration support

• Experience integrating Workday with external data platforms such as BigQuery or cloud data warehouses

• Knowledge of SOX compliance requirements and internal controls for financial systems

• Experience with EPM/FP&A systems such as Pigment, Anaplan, or Adaptive Planning and their integration with ERP

• Prior experience at high-growth technology companies scaling toward IPO readiness

• Familiarity with Workday HCM and understanding of HCM-Financials integration points

• Experience with data migration tools, ETL processes, and reconciliation frameworks for ERP implementations

The annual compensation range for this role is $list

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Location

San Francisco

Employment Type

Full time

Department

Compensation

• $162K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points

• Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and co

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