You will lead the regional renewals strategy and help build a consistent, scalable approach to renewals that supports customer outcomes and business goals. Working closely with Sales, Customer Success, channel partners, Revenue Operations, and Legal, you will guide the end-to-end renewals motion, improve forecast visibility, and help teams respond early to risk and opportunity.

In this role, you will also contribute to how GitLab evolves its renewals processes, systems, and operating rhythm in a fast-moving environment. This is an opportunity to lead a high-impact function at a company that values transparency, iteration, and results while serving customers across a diverse EMEA market.

Some examples of our projects:

• Building and improving regional renewals programs that increase predictability, support customer retention, and create clear operating processes

• Partnering with Sales, Customer Success, channel partners, Revenue Operations, and Legal to manage complex renewal workflows and improve forecast accuracy

Responsibilities:

• Lead customer retention across EMEA through proactive planning, management, and execution of renewals with customers and internal stakeholders.

• Develop and communicate the regional renewals strategy, helping prioritize team efforts, initiatives, and goals in support of business outcomes.

• Own and drive the renewals process in collaboration with Sales, Customer Success, channel partners, Revenue Operations, and Legal.

• Hire, coach, and support a high-performing renewals team, with a focus on accountability, development, and delivery against key performance indicators.

• Continuously improve renewals processes, policies, and playbooks to increase predictability, efficiency, and customer satisfaction.

• Identify and manage renewal risk and expansion opportunity across the region while maintaining visibility into the renewals forecast.

• Drive improvements in systems, data quality, and automation to support more effective renewals execution and stronger operational insight.

• Negotiate and execute renewal agreements in alignment with customer goals and internal policies while helping the organization meet retention-focused metrics.

Requirements:

• Experience leading renewals, retention, sales, or related customer-facing functions in a SaaS or subscription business.

• Demonstrated ability to deliver against revenue-related goals and operate effectively in a fast-paced, evolving environment.

• Experience developing, leading, and growing teams, with a people-first approach to coaching and performance management.

• Strong ability to work across functions and influence stakeholders with different priorities, including Sales, Customer Success, channel teams, Revenue Operations, and Legal.

• Data-informed decision-making skills, including experience using systems, reporting, and process improvements to increase operational effectiveness.

• Understanding of both direct and channel go-to-market motions and how they affect the renewals lifecycle.

• A values-aligned leadership style with the ability to model collaboration, transparency, and accountability in a remote environment.

• Ability to use GitLab.

About the team:

The Renewals team at GitLab is responsible for helping customers continue their journey with GitLab by managing a renewal process that is clear, timely, and aligned with customer needs. We work across regions and functions to support retention, reduce risk, and create a better customer experience at important moments in the subscription lifecycle.

Our work requires strong coordination, sound judgment, and a steady focus on process quality, forecasting, and partnership. As part of a distributed organization, we operate with a high degree of ownership and asynchronous collaboration while staying closely connected to broader go-to-market priorities across GitLab.

If you enjoy building structure, improving operations, and helping others do their best work, you will thrive with us.

XML job scraping automation by YubHub

As a DevOps/Platform Engineer, your responsibilities will include designing and implementing complex systems, building flexible yet solid and accessible development environment for researchers, designing, implementing and advocating for solutions addressing large amounts of data and maintainable data pipelines, optimizing a variety of builds, building strong relationships with researchers, communicating and producing documentation or any content that will help them to make the most out of the tools and systems you'll build.

About you:

• 5+ years of successful experience in a similar DX / DevOps / SRE role.
• Proficiency in software development (Python, Go...) and programming best practices.
• Exposure to site reliability engineering: root cause analysis, in-production troubleshooting, on-call rotations...
• Exposure to infrastructure management: CI/CD, containerization, orchestration, infra-as-code, monitoring, logging, alerting, observability...
• Technical product mindset (e.g. understanding how to debug poor adoption).
• Excellent problem-solving and communication skills (ability to contextualizing, gauging risks and getting buy-in for high stakes and impactful solutions).
• Ownership, high agency and constantly seeking to learn and improving things for others.
• Autonomous, self-driven and able to work well in a fast-paced startup environment.
• Low ego and team spirit mindset.

Your application will be all the more interesting if you also have:

• First hand Bazel (or equivalent) experience.
• Strong knowledge of Python's ecosystem.
• Familiarity with GPU based workloads and ecosystems.
• Experience of full remote environments (you're comfortable with having some of your users on the other side of the globe).

XML job scraping automation by YubHub

We're looking for a Senior Fullstack Engineer to join our Recommendation Cross-Channel & Offsite Discovery team. As a key member of our team, you will help us build our Customer Dashboard interface for customers to easily manage their marketing campaigns.

Responsibilities

• Implement New Features: Develop customer dashboard features using TypeScript and React. These features will interact with our backend services, which are built with Python and FastAPI.
• Innovate and Strategize: Participate in brainstorming sessions to develop new features and tools that will shape the future of Offsite Discovery.
• Collaborate on Functionality: Work with both technical and non-technical business partners to develop and update application functionalities.
• Communicate with Stakeholders: Keep stakeholders, both inside and outside the team, informed about project progress and developments.

Requirements

• Strong foundation with client-side JavaScript, computer science background & familiarity with networking principles.
• Solid experience with TypeScript and frontend frameworks like React.
• Experience building, maintaining, and debugging full-stack web applications.
• Experience with Python and one of the backend frameworks like FastAPI, Flask or Django, or willingness to learn and work with this stack.
• Good understanding of API design principles.
• Familiarity with Service-Oriented Architecture (SOA).
• Experience with relational databases, distributed systems, and caching solutions (MySQL/PostgreSQL).
• Analytical skills and experience with SQL to gather insights into dashboard reports and solutions (ClickHouse, Athena).
• Experience with any of the major public cloud service providers: AWS, Azure, GCP.
• Experience collaborating in cross-functional teams.
• Excellent English communication skills.

Nice to Have

• Familiarity with serverless design patterns, particularly with AWS Lambda.
• Experience working in remote environments.

Benefits

• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
• Fully remote team - choose where you live.
• Work from home stipend! We want you to have the resources you need to set up your home office.
• Apple laptops provided for new employees.
• Training and development budget for every employee, refreshed each year.
• Maternity & Paternity leave for qualified employees.
• Work with smart people who will help you grow and make a meaningful impact.
• This position has a base salary range between $80k and $120k USD.

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.

XML job scraping automation by YubHub