Key Responsibilities: Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation. Schedule and organize own work activities, ensuring efficient operations. Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits. Responsible for proper return of all defective inventory for replenishment. Price service calls, offering discounts or converting to full contracts when needed. Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary). Prepare and develop sales quotes and follow through to close the sale. Call end-user customers, purchasing agents, and Bayer dealers to finalize and ask for the order. Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing. Responsible to assist in collection activities within a given territory. In some cases, generate customer interest and communicate to Service Marketing Rep. Generate and communicate sales leads to respective sales rep for new product or disposable opportunities. Maintain company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K. Ensure all proprietary info is safe-guarded from non-Bayer personnel, including Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc.

Requirements: Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline. Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience can be considered in lieu of degree. Technical trade skills in areas such as soldering, electrical installation & troubleshooting. Prior experience in a customer-facing role. Demonstrated ability to work in a fast-paced self-directed environment. Good verbal and written competencies, along with flexibility and good judgment. Ability to prioritize workload and tasks to maximize revenue. Proficient in Microsoft Office product suite & comfortability in using company-specific databases and CRM systems. Ability to travel within assigned territory and nationally, at times overnight and extended time periods. Must hold a valid driver's license.

Preferred Qualifications: Demonstrated knowledge of Medical Device & Radiology business. Prior experience in a Field Service Role and/or regulated industry.

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Responsibilities:

• Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation.
• Schedule and organize own work activities, ensuring efficient operations.
• Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits.
• Responsible for proper return of all defective inventory for replenishment.
• Price service calls, offering discounts or converting to full contracts when needed.
• Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary).
• Prepare and develop sales quotes and follow through to close the sale.
• Call end-user customers, purchasing agents, and Bayer dealers to finalize and ask for the order.
• Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing.
• Responsible to assist in collection activities within a given territory.
• In some cases, generate customer interest and communicate to Service Marketing Rep.
• Generate and communicate sales leads to respective sales rep for new product or disposable opportunities.
• Maintain company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K.
• Ensure all proprietary info is safe-guarded from non-Bayer personnel, including Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc.

Requirements:

• Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline.
• Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience can be considered in lieu of degree.
• Technical trade skills in areas such as soldering, electrical installation & troubleshooting.
• Prior experience in a customer-facing role.
• Demonstrated ability to work in a fast-paced self-directed environment.
• Good verbal and written competencies, along with flexibility and good judgment.
• Ability to prioritize workload and tasks to maximize revenue.
• Proficient in Microsoft Office product suite & comfortability in using company-specific databases and CRM systems.
• Ability to travel within assigned territory and nationally, at times overnight and extended time periods.
• Must hold a valid driver's license.

Preferred Qualifications:

• Demonstrated knowledge of Medical Device & Radiology business.
• Prior experience in a Field Service Role and/or regulated industry.

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This individual will oversee engineers responsible for software integrations, SharePoint solutions, and Atlassian system administration, ensuring that Shield AI's enterprise platforms remain scalable, secure, and aligned with business needs.

The ideal candidate brings a blend of technical expertise, program leadership, and people management experience to drive the delivery of reliable, automated solutions across Shield AI's internal systems.

Key responsibilities include:

• Leading, developing, and mentoring a team of engineers supporting enterprise software applications, integrations, and collaboration platforms.

• Driving the design, delivery, and lifecycle management of Shield AI's enterprise technology stack, including Microsoft 365, SharePoint, Atlassian, and other internal platforms.

• Partnering closely with cross-functional stakeholders to deliver secure, scalable enterprise solutions that enable efficient operations across Shield AI.

• Overseeing application governance, performance, and compliance in coordination with Cybersecurity and IT teams.

• Supporting integration of SaaS platforms with identity systems, workflows, and data automation pipelines.

• Establishing and maintaining best practices for DevOps automation, CI/CD, and application lifecycle management within Enterprise Operations.

• Developing strategic roadmaps and project plans that align technology initiatives with business priorities.

• Fostering collaboration, professional development, and operational excellence across the Enterprise Technology Solutions team.

• Leading effectively in a dynamic startup setting, balancing competing priorities and guiding teams through rapid change with clarity and confidence.

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The Training Technician works closely with training leadership, instructional designers, mission operations trainers, and cross-functional engineering and operations teams. This is a hands-on, execution-focused role that enables high-quality delivery of live, hybrid, and customer-facing training without owning training content strategy. It bridges technical readiness with training execution.

Key responsibilities include setting up, configuring, and maintaining training hardware, software, and diagnostic tools prior to training events, ensuring training systems and simulators reflect current configurations compliant with production standards and product releases, testing and validating functionality of equipment used in live and practical training environments, and troubleshooting technical issues quickly to minimize disruptions during training sessions.

Additionally, the Training Technician will provide on-site technical support for instructors and trainees during classroom, workshop, and hands-on training events, operate and support AV technology, connectivity, virtual-classroom tools, and LMS tools during live and hybrid sessions, assist with practical setups for simulations, demonstrations, and equipment exercises, and serve as first-line technical contact for training participants experiencing technical issues.

Required qualifications include a technical associate or bachelor's degree in Information Technology, Engineering Technology, or a related technical field, demonstrated experience supporting advanced technical systems in a hands-on environment, strong troubleshooting and problem-solving skills with hardware, software, and networked systems, and excellent communication skills and ability to work with technical and non-technical audiences.

Preferred qualifications include experience in support of live training environments, mission operations, simulation labs, or field training, familiarity with autonomous systems, maritime systems, or complex hardware configurations, prior experience with LMS tools, AV support equipment, and training delivery support, and experience with DoD, defense contractor, or regulated industry environments.

The Training Technician will work in a dynamic training environment with rapid setup and change, and will be required to adapt to shifting priorities and dynamic training schedules. The role will also involve prolonged periods of sitting at a desk and working on a computer, manual dexterity to operate a computer keyboard, mouse, and other office equipment, lifting and carrying items up to 20 pounds occasionally, and ability to work in varying environmental conditions including shipyards, fabrication spaces, and onboard vessels.

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This is a backend engineering role at its core, we're looking for a strong backend engineer who knows how to work effectively with AI tools, understands where AI can accelerate development and product capabilities, and is comfortable integrating AI-powered features into production backend systems.

Given the global nature of our business and the collaborative nature of our team, fluency in English is required for daily work with engineering, product, and business teams across multiple regions. Fluency in Spanish or Portuguese is equally required , our LATAM teams, customers, and operational partners work in both languages, and you will too.

Responsibilities

• Backend Engineering - Design, build, and maintain scalable, reliable backend services that process financial transactions and serve Jeeves customers across 20+ countries.
• Write clean, testable, production-quality code in Go, Python, or Node.js/TypeScript; participate actively in design and code reviews.
• Build and consume RESTful and GraphQL APIs; design inter-service communication using gRPC, message queues, and event-driven architectures.
• Design and optimize relational and non-relational database schemas (PostgreSQL, MongoDB, Redis) for correctness, performance, and scale.
• Own backend features end-to-end , from scoping and technical design through deployment, monitoring, and iteration.
• Implement security best practices: authentication, authorization, input validation, and data protection across distributed services.

AI-Assisted Feature Development

• Integrate LLM API calls (e.g., OpenAI, Anthropic) into backend services as product features , such as spend categorization, document parsing, or natural language workflows , ensuring those integrations are reliable, observable, and cost-efficient.
• Build backend pipelines that consume AI-generated outputs safely: validate structured outputs, handle fallback scenarios, and design graceful degradation when AI services are unavailable or return low-confidence results.
• Collaborate with AI and data science teams to integrate model outputs into backend APIs , bridging experimental AI work and production systems.
• Use AI coding tools (GitHub Copilot, Claude, Cursor, etc.) fluently as part of your everyday development workflow.

Reliability & Operations

• Instrument services with structured logging, distributed tracing, and metrics for full operational visibility.
• Participate in on-call rotation; respond to production incidents and contribute to post-incident reviews.
• Contribute to CI/CD pipeline improvements, testing infrastructure, and deployment practices.

Cross-Regional Collaboration

• Work closely with engineering, product, compliance, and data teams across multiple time zones and regions , communicating in both English and Spanish or Portuguese as the situation requires.
• Contribute to a globally distributed engineering culture through thorough documentation, async design reviews, and thoughtful pull request feedback.
• Bring your regional perspective to product and engineering conversations , our LATAM customers have specific needs, and engineers who understand those markets make our product better.

Requirements

• 5+ years of professional backend engineering experience building and operating production systems.
• Fluent in English , professional fluency required for daily work with global teams in written and spoken contexts.
• Fluent in Spanish or Portuguese , required for collaboration with LATAM teammates, customers, and operational partners.
• Strong proficiency in at least one backend language: Go, Python, or Node.js/TypeScript.
• Experience designing and building RESTful APIs, microservices, and event-driven backend systems.
• Solid understanding of relational databases (PostgreSQL preferred): schema design, query optimization, and data modeling.
• Experience with cloud infrastructure (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and CI/CD pipelines.
• Demonstrated ability to integrate third-party APIs reliably in production , including error handling, retry logic, and observability.
• Experience working on globally distributed teams across time zones and regions.
• Comfortable using AI tools as part of everyday engineering work , integrating LLM API outputs into backend services and using AI coding assistants fluently.

Preferred Qualifications

• Experience in fintech, financial services, payments, or a regulated industry , familiarity with ledger systems, payment rails, or financial compliance (KYC/AML, PCI-DSS) is a strong plus.
• Prior experience at a startup or high-growth scale-up, comfortable building in ambiguity without heavy process support.
• Experience with multi-currency systems or cross-border payment processing.
• Familiarity with message queue systems (Kafka, RabbitMQ) and event-driven architecture.
• Global work experience , prior roles at companies operating across multiple countries and regulatory environments.
• Fluency in both Spanish and Portuguese.

XML job scraping automation by YubHub

This is a backend engineering role at its core, we're looking for a strong backend engineer who knows how to work effectively with AI tools, understands where AI can accelerate development and product capabilities, and is comfortable integrating AI-powered features into production backend systems.

Given the global nature of our business and the collaborative nature of our team, fluency in English is required for daily work with engineering, product, and business teams across multiple regions. Fluency in Spanish or Portuguese is equally required , our LATAM teams, customers, and operational partners work in both languages, and you will too.

Backend Engineering

• Design, build, and maintain scalable, reliable backend services that process financial transactions and serve Jeeves customers across 20+ countries.
• Write clean, testable, production-quality code in Go, Python, or Node.js/TypeScript; participate actively in design and code reviews.
• Build and consume RESTful and GraphQL APIs; design inter-service communication using gRPC, message queues, and event-driven architectures.
• Design and optimize relational and non-relational database schemas (PostgreSQL, MongoDB, Redis) for correctness, performance, and scale.
• Own backend features end-to-end , from scoping and technical design through deployment, monitoring, and iteration.
• Implement security best practices: authentication, authorization, input validation, and data protection across distributed services.

AI-Assisted Feature Development

• Integrate LLM API calls (e.g., OpenAI, Anthropic) into backend services as product features , such as spend categorization, document parsing, or natural language workflows , ensuring those integrations are reliable, observable, and cost-efficient.
• Build backend pipelines that consume AI-generated outputs safely: validate structured outputs, handle fallback scenarios, and design graceful degradation when AI services are unavailable or return low-confidence results.
• Collaborate with AI and data science teams to integrate model outputs into backend APIs , bridging experimental AI work and production systems.
• Use AI coding tools (GitHub Copilot, Claude, Cursor, etc.) fluently as part of your everyday development workflow.

Reliability & Operations

• Instrument services with structured logging, distributed tracing, and metrics for full operational visibility.
• Participate in on-call rotation; respond to production incidents and contribute to post-incident reviews.
• Contribute to CI/CD pipeline improvements, testing infrastructure, and deployment practices.

Cross-Regional Collaboration

• Work closely with engineering, product, compliance, and data teams across multiple time zones and regions , communicating in both English and Spanish or Portuguese as the situation requires.
• Contribute to a globally distributed engineering culture through thorough documentation, async design reviews, and thoughtful pull request feedback.
• Bring your regional perspective to product and engineering conversations , our LATAM customers have specific needs, and engineers who understand those markets make our product better.

XML job scraping automation by YubHub

This is a backend engineering role at its core, we're looking for a strong backend engineer who knows how to work effectively with AI tools, understands where AI can accelerate development and product capabilities, and is comfortable integrating AI-powered features into production backend systems.

Given the global nature of our business and the collaborative nature of our team, fluency in English is required for daily work with engineering, product, and business teams across multiple regions. Fluency in Spanish or Portuguese is equally required , our LATAM teams, customers, and operational partners work in both languages, and you will too.

As a Senior Backend Engineer, you will:

• Design, build, and maintain scalable, reliable backend services that process financial transactions and serve Jeeves customers across 20+ countries.

• Write clean, testable, production-quality code in Go, Python, or Node.js/TypeScript; participate actively in design and code reviews.

• Build and consume RESTful and GraphQL APIs; design inter-service communication using gRPC, message queues, and event-driven architectures.

• Design and optimize relational and non-relational database schemas (PostgreSQL, MongoDB, Redis) for correctness, performance, and scale.

• Own backend features end-to-end , from scoping and technical design through deployment, monitoring, and iteration.

• Implement security best practices: authentication, authorization, input validation, and data protection across distributed services.

• Integrate LLM API calls (e.g., OpenAI, Anthropic) into backend services as product features , such as spend categorization, document parsing, or natural language workflows , ensuring those integrations are reliable, observable, and cost-efficient.

• Build backend pipelines that consume AI-generated outputs safely: validate structured outputs, handle fallback scenarios, and design graceful degradation when AI services are unavailable or return low-confidence results.

• Collaborate with AI and data science teams to integrate model outputs into backend APIs , bridging experimental AI work and production systems.

• Use AI coding tools (GitHub Copilot, Claude, Cursor, etc.) fluently as part of your everyday development workflow.

• Instrument services with structured logging, distributed tracing, and metrics for full operational visibility.

• Participate in on-call rotation; respond to production incidents and contribute to post-incident reviews.

• Contribute to CI/CD pipeline improvements, testing infrastructure, and deployment practices.

• Work closely with engineering, product, compliance, and data teams across multiple time zones and regions , communicating in both English and Spanish or Portuguese as the situation requires.

• Contribute to a globally distributed engineering culture through thorough documentation, async design reviews, and thoughtful pull request feedback.

• Bring your regional perspective to product and engineering conversations , our LATAM customers have specific needs, and engineers who understand those markets make our product better.

XML job scraping automation by YubHub

This is a backend engineering role at its core, we're looking for a strong backend engineer who knows how to work effectively with AI tools, understands where AI can accelerate development and product capabilities, and is comfortable integrating AI-powered features into production backend systems.

Given the global nature of our business and the collaborative nature of our team, fluency in English is required for daily work with engineering, product, and business teams across multiple regions. Fluency in Spanish or Portuguese is equally required , our LATAM teams, customers, and operational partners work in both languages, and you will too.

Backend Engineering

• Design, build, and maintain scalable, reliable backend services that process financial transactions and serve Jeeves customers across 20+ countries.
• Write clean, testable, production-quality code in Go, Python, or Node.js/TypeScript; participate actively in design and code reviews.
• Build and consume RESTful and GraphQL APIs; design inter-service communication using gRPC, message queues, and event-driven architectures.
• Design and optimize relational and non-relational database schemas (PostgreSQL, MongoDB, Redis) for correctness, performance, and scale.
• Own backend features end-to-end , from scoping and technical design through deployment, monitoring, and iteration.
• Implement security best practices: authentication, authorization, input validation, and data protection across distributed services.

AI-Assisted Feature Development

• Integrate LLM API calls (e.g., OpenAI, Anthropic) into backend services as product features , such as spend categorization, document parsing, or natural language workflows , ensuring those integrations are reliable, observable, and cost-efficient.
• Build backend pipelines that consume AI-generated outputs safely: validate structured outputs, handle fallback scenarios, and design graceful degradation when AI services are unavailable or return low-confidence results.
• Collaborate with AI and data science teams to integrate model outputs into backend APIs , bridging experimental AI work and production systems.
• Use AI coding tools (GitHub Copilot, Claude, Cursor, etc.) fluently as part of your everyday development workflow.

Reliability & Operations

• Instrument services with structured logging, distributed tracing, and metrics for full operational visibility.
• Participate in on-call rotation; respond to production incidents and contribute to post-incident reviews.
• Contribute to CI/CD pipeline improvements, testing infrastructure, and deployment practices.

Cross-Regional Collaboration

• Work closely with engineering, product, compliance, and data teams across multiple time zones and regions , communicating in both English and Spanish or Portuguese as the situation requires.
• Contribute to a globally distributed engineering culture through thorough documentation, async design reviews, and thoughtful pull request feedback.
• Bring your regional perspective to product and engineering conversations , our LATAM customers have specific needs, and engineers who understand those markets make our product better.

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We are looking for a visionary with 8–10 years of architectural expertise who can bridge the gap between complex financial workflows and scalable systems design. In this role, you will move beyond the "how" of configuration into the "why" of enterprise strategy.

Core Competencies

• Systems Architecture & Design Mastery: Expert-level ability to design scalable data models, complex sharing/visibility patterns, and multi-system integration strategies.

• Technical Governance & DevOps: Deep understanding of the Salesforce "Order of Execution," CI/CD pipelines, and environment management (Sandboxes to Production).

• Strategic GTM Solutioning: Ability to translate C-suite revenue goals into technical workflows that reduce friction and improve data velocity.

• Financial Services/Regulated Industry Expertise: Proven experience building in environments with high compliance, KYC/AML, and security auditing requirements.

Technical Skills

• Architectural Authority: Act as the final reviewer for all system changes, ensuring every Flow, Apex trigger, and integration adheres to enterprise-grade design patterns.

• Advanced Solutioning: Demonstrate 8–10 years of experience resolving complex problems where "Out-of-the-Box" functionality meets its limits, particularly concerning Large Data Volumes (LDV) and programmatic automation.

• FinTech Ecosystem Mastery: Navigate the complexities of integrating Salesforce with internal systems, ERPs (NetSuite), and CLM tools (Ironclad).

Complexity and Impact of Work

• Strategic Roadmap Ownership: Independently drive the bi-weekly sprint cycle, moving from a "support" mindset to a "Product Ownership" mindset where you prioritize high-impact architectural stability over ad-hoc requests.

• Security & Compliance Leadership: Work closely with Legal and Finance to ensure Salesforce meets federal banking charter standards for data segregation and auditability.

• Technical Debt Mitigation: Audit and refactor legacy configurations to ensure the system remains performant as the firm scales toward its next phase of growth.

Organizational Knowledge

• Are aware of the strategy of Anchorage Digital, the top company objectives expressing that strategy, and the main efforts underway to guarantee its successful implementation.

• Monitor the development of the company objectives and/or trends that may affect Anchorage Digital’s capacity to succeed.

• Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.

Communication and Influence

• Help team members understand the strategic goals of Anchorage and how their work relates to these.

• Effectively and proactively communicate strategy, rationale, and progress within the team and to external stakeholders.

• Promote a positive environment, listen and speak with empathy to their team members and other villagers.

• Understand others' context or underlying needs, motivations, emotions or concerns and adjust communication to ensure maximum impact and effectiveness.

• Face sensitive and complex situations which require the ability to change the thinking of, or gain acceptance from, while preserving relationships.

• Interact occasionally with senior management or executive members on matters concerning several functional areas, departments, and/or customers.

• Act as an ambassador and role model of Anchorage’s culture and values.

• Ensure cross-functional alignment in delivering on go-to-market objectives.

You may be a fit for this role if you have:

• Tenure: 8–10+ years of Salesforce-specific solutioning experience, with a clear progression from Administrator to Architect.

• Certifications: Possession of the Salesforce Application Architect or System Architect credentials (or the individual "Designer" certifications that comprise them).

• Domain Expertise: Significant experience in Financial Services, Crypto, or FinTech, specifically dealing with the security and data integrity needs of a regulated institution.

• GTM Fluency: Deep familiarity with the modern "Revenue Stack," including CPQ, HubSpot/Marketo integrations, and BI reporting (Looker).

Although not a requirement, bonus points if:

• You have experience with Apex and LWC (Lightning Web Components),while this is a Strategy/Ops role, the ability to read and vet code is a massive differentiator.

• You hold a Certified Technical Architect (CTA) designation or are actively pursuing the review board.

• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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Responsibilities:

• Cycle counting to ensure accurate inventory levels
• Sticker and labeling of products for easy identification
• Construction of coolers to store temperature-sensitive materials
• Preparation of supplies for distribution
• Management of supplies to ensure efficient use
• Disposal of garbage in accordance with GMP processes
• Staging of materials for destruction
• Receipt of supplies
• Special projects as assigned
• Assist with conduct of Special Security Substances (SSS) Inventories

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges.

This is what makes us Keywordians.

Requirements:

• Strong organization and multi-tasking ability
• Experience with inventory management, preferably in a clinical trial setting
• Good communication skills
• Ability to work in a collaborative team environment
• Strong attention to detail
• Willingness to pick orders up to 25 feet on forklift and cherry picker (training will be provided)
• Experience in a regulated industry, preferably pharmaceutical
• Ability to bend and lift 50 pounds
• Ability to stand for 8 hours daily
• High school diploma
• Basic computer skills
• Demonstrate high productivity with minimal supervision
• Proficiency in inventory software, databases and systems highly desirable
• Ability to work up to 8 hours in 42 degrees

Benefits: Keywords provides all its contingent workforce with:

• Medical, dental and vision benefits
• Paid time off (including sick and select holidays)
• 401(k) enrollment with 3% employer matching

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

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