Join knownwell, a weight-inclusive healthcare provider, as a Medical Assistant. You will play a key role in delivering patient-centered care by managing clinical tasks and supporting the broader healthcare team. Your responsibilities will include managing patient flow, assisting with clinical tasks, supporting patient follow-up, coordinating care, performing administrative tasks, collaborating with the care team, maintaining exam rooms, and providing compassionate care. This is an exciting opportunity to be part of a collaborative environment and contribute to improving the health and well-being of patients in both primary care and obesity management settings.
\nSchedule: Monday-Friday, 8:00 AM - 5:00 PM. EMR: Athena
\nResponsibilities:\nManage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care.\nAssist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures.\nSupport patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed.\nCoordinate care: Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling.\nPerform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed.\nCollaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations.\nMaintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care.\nProvide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status.\nVirtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.
\nRequirements:\nHigh school diploma or equivalent; Medical Assistant certification preferred.\nAt least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management.\nExperience with prior authorizations and referrals is a strong plus.\nStrong organizational skills and attention to detail.\nExcellent communication and interpersonal skills.\nFamiliarity with electronic medical records (EMR) systems (Athena experience preferred).\nAbility to manage multiple tasks efficiently in a fast-paced environment.\nA team player with a passion for inclusive, compassionate care.
\nAdditional Information:\nPay & Perks: On-site Opportunity, Medical, dental, and vision insurance, 401K retirement plan with company match, Up to 20 days of PTO per year + company holidays, Up to 14 weeks of parental leave (12 for non-birthing parents)
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\nKey responsibilities include:
\nRequirements include:
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\nResponsibilities:
\nManage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorisations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.
\nRequirements:
\nHigh school diploma or equivalent; Medical Assistant certification preferred. At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. Experience with prior authorisations and referrals is a strong plus. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with electronic medical records (EMR) systems (Athena experience preferred). Ability to manage multiple tasks efficiently in a fast-paced environment. A team player with a passion for inclusive, compassionate care.
\nAdditional Information
\nPay & Perks: On-site Opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of parental leave (12 for non-birthing parents)
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\nThe Inpatient Palliative Care team collaborates closely with hospital-based care providers to educate, guide, and offer resources to patients living with serious illness. Serving as a key link between patients, families, and available services, the team helps improve communication and symptom management, delivers emotional and spiritual support, and facilitates seamless transitions of care.
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\nBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
\nSummary:
\nProvides clinical administrative nursing care coordination in support of a patient care area. Duties include one or more of the following care coordination, discharge planning, data analysis and performance metrics, and patient/staff education.
\nResponsibilities:
\nAssesses patient status of a specialized population. Rounds with an interdisciplinary health care team to determine patient care needs and coordinate ongoing acute care and long-term needs. Uses expertise and experience in specialty practice to facilitate patient care. Acts as a liaison between the patient, family and health care team to communicate patient care needs including coordination of patient/family care conferences.
\nCollaborates with health care team to provide information and resources to facilitate patient care. Provides inservices and formal presentations to nursing, medical and ancillary staff on topics related to the specialized patient population. Assist staff in the development of patient education materials for the patient population. Perform patient teaching related to specific topics and patient needs. Documents patient teaching in the medical record in the appropriate sections
\nCollects data related to specialized patient population and analyzes for trends. Enters data or coordinates its entry into databases and registries for benchmarking purposes. Participates in performance improvement activities to promote quality patient care. Analyzes data for trends and makes suggestions for revisions to patient care protocols for the patient population. Monitors outcomes of care for patient population and collaborates with the interdisciplinary health care team on evaluation of outcomes.
\nCoordinates patient care for post-hospitalization care and discharge planning. Makes referrals to other care providers during acute care episode and for post-discharge care. Communicates discharge needs to interdisciplinary health care team, patient and family. Coordinates appointments with clinics, outside referral sources, home care, durable medical equipment providers and other providers to ensure continuity of care for the patient. Attends care conferences and interdisciplinary care rounds. Documents care planning and communication with health care providers in the medical record.
\nPromotes own professional development through attending inservices and presentations. Keeps current in practice through conferences, reading current literature and research. Role models professional nursing practice to others through use of the nursing process and professional behaviors
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