Key Responsibilities:

• Be an internal expert on print and packaging, advising Design, Creative, R&D and Product teams on the most suitable solutions, suppliers and processes for Lush projects, and supporting Global Buyers to localise work for their markets
• Lead the strategy for your remit, setting clear direction for cost, environmental and social improvements across an expanding portfolio with clear deliverables
• Own your supplier relationships end to end, managing contracts, tendering and continuous supply, while building long-term partnerships grounded in innovation and shared ethics
• Negotiate costs, stockholding agreements, payment terms and lead times for new items and campaigns, providing clear and timely information to internal teams to ensure launches are delivered on time
• Bring innovation in: source new materials, finishes and processes that align with Lush’s regenerative vision and introduce creative options to the business
• Build the supplier landscape, carrying out local and international supplier visits and attending trade shows to build relationships and bring back inspiration that strengthens the category
• Work with our Supply Chain Impact team to ensure all suppliers meet Lush’s non-animal testing and buying policies, actively supporting partners on the journey towards regenerative practices
• Ensure compliance by working with internal teams to onboard suppliers and materials and capture all relevant documentation to meet current and evolving packaging legislation
• Apply end-of-life thinking at the design stage, evaluating new packaging solutions against Lush standards and policies
• Work in close partnership with Procurement to ensure we have the right products at the right time and at the right cost
• Represent Buying across the business, from contributing to training and Immersions to external industry events, helping communicate Creative Buying as a core Lush value

Requirements:

• 5+ years of experience in a print or packaging buyer role, or an equivalent trade position, a strong advantage
• Deep fluency in print technologies and processes: litho, digital, flexo, substrates and finishes - with genuine curiosity about innovation in print and materials
• An expert negotiator able to secure the best outcome for Lush while building supplier relationships that last
• Natural problem solver who thrives in complexity, able to identify blockers early, think creatively and deliver solutions without losing momentum
• A confident, clear communicator who can translate technical data for non-technical audiences, influence stakeholders and work effectively across diverse, global teams
• An understanding of circular design principles, recyclability assessment, recycled materials and relevant packaging legislation
• Confident and considerate decision maker, whilst being comfortable with providing reasoning for your decisions to the business
• A passion for LUSH will ensure you will be a fantastic ambassador for the brand!

Benefits:

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Enhanced paternity leave
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• All colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Wellbeing & mindfulness sessions
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care

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