Essential Duties and Responsibilities

• Oversee all walk-up ticket sales and customer inquiries.
• Hire, staff, and schedule ticket office personnel and locations.
• Collaborate with the Regional Director of Ticketing, Ticketmaster, internal and external teams, and track partners to develop and execute ticketing strategies.
• Support the implementation of key Consumer Admissions strategic initiatives.
• Evaluate and recommend improvements to enhance and simplify the digital ticket fulfillment experience.
• Regularly review system setup to ensure consistency and an enterprise-wide view.
• Conduct research and provide insights to support commemorative ticket and digital fulfillment decisions.
• Perform other duties as assigned.

Qualifications

• Minimum two (2) years of experience with ticketing software, preferably Ticketmaster.
• Bachelor’s degree or equivalent combination of education and experience.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Strong verbal and written communication skills.
• Ticket office experience preferred.
• Proven ability to manage projects from concept through implementation.
• Knowledge of current and emerging technologies impacting ticket sales and operations.
• Self-motivated with the ability to prioritise and work independently.
• Demonstrated leadership skills in a fast-paced, revenue-driven environment.
• Operational knowledge of the Ticketmaster system and experience with Microsoft Dynamics CRM preferred.
• Strong interpersonal, problem-solving, and budget management skills.
• Strategic thinker with the ability to generate innovative ideas.
• Flexibility to work evenings, weekends, and holidays as needed.
• Understanding of racing and commitment to delivering an exceptional fan experience preferred.
• Customer-focused with strong attention to detail and accuracy.

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Freelancer, Project Assistant

Frankfurt, Germany

Experienced Professional

June 04, 2024

Main tasks

• Assemble, service and operate cars at events around the globe and at the team base
• Build up cars for Rallying and Racing according to the priority of requests.
• Take over responsibility for preparation and modification of cars in the factory and on roll out / events.
• Show a high level of commitment whilst being an excellent team player with a good work ethic and flexible attitude to work.
• Support the team with your strong mechanical / technical and organizational skills.

Qualifications

• Experience as a Mechanic / Technician in a professional Motorsport environment.
• Ability to work to the highest standards and to tight deadlines.
• Ideally you can bring Rallying or Endurance Racing experiences.
• Team player mentality that demonstrates responsibility and a competitive nature.
• Good English language skills.
• Work independently and on own high standards with a minimum of supervision.
• Show a flexible approach to working hours as well as the ability to perform under pressure.

Our Offer (Permanent Employment)

• Secure and long-term employment relationship
• Market and performance-related remuneration
• Training and career development
• Working in an international and dynamic environment
• 30 days vacation per calendar year
• Free parking
• Attractive benefits
• Car leasing options

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What you'll do

• Josh Harbour has been working on the Dakar Rally project.

What you need

• Experience in rally racing.

Why this matters

• Josh Harbour's experience in rally racing has been invaluable to the company.

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