Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week.

Our head office is purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

As a Senior Clinical Data Manager II, you will be responsible for coordination of the Clinical Data Management (CDM) deliverables on assigned clinical studies and may be an expert on CDM processes, standards, and technology.

You will coordinate the Clinical Data Management deliverables on assigned studies depending on the relevant model and DM Vendor. Takes accountability and serves as the first line of contact at the study level.

Demonstrates leadership and operational knowledge in the planning and delivery of CDM deliverables at a study level potentially under mentorship from a Project Data Manager.

Communicates and collaborates effectively with all study team members. Primary point of contact for DM vendor and provides guidance and supervision to Lead Data Manager/DM Team Lead working on the study (CRO or in-house).

Oversight of day-to-day operational aspects of CDM for assigned studies; Responsible to identify risks and collaborate with the DM Vendor to mitigate the risk. Escalates issues/risks when necessary.

Understands corporate, therapeutic/indication or program specific data capture AZ standards.

Provide input into CDM related activities associated with regulatory inspections/audits for assigned studies.

Responsible for compliance to Trial Master File requirements relating to DM Vendor - Support Senior Leaders to oversee CDM Vendor performance, depending on relevant model. Review, assess and manage DM Vendor delivery against KPIs, budget and overall performance.

Oversees vendor timelines and milestone deliverables for the assigned studies. Ensures DM Vendor billing is accurate and gives recommendations for payment of invoices.

Drive adherence to AZ CDM standards and processes for data quality and consistency of data capturing for assigned studies.

Demonstrates willingness to take on ad-hoc activities consistent with current CDM work experience.

Ensures relevant training is completed prior to performing tasks.

Mentoring junior Clinical Data Management colleagues - Performs CDM related ad-hoc requests from Line Manager.

Essential Skills/Experience:

Minimum of university or college degree in the life sciences or related subject, pharmacy, nursing or equivalent relevant degree

Minimum of 5 years of Clinical Data Management and experience in the Biotech/Pharma/CRO industry

Demonstrated current understanding of Good Clinical Data Management Practices (GCDMP) and relevant regulatory requirements

Demonstrated experience of clinical databases, different clinical data management systems and electronic data capture (EDC)

Demonstrate understanding and experience in query management process and reconciliation activities

Ability to work flexibly on simultaneous projects and proactively manage time to meet own deadlines.

Excellent written and verbal communication skills

Ability to work in a global team environment

Excellent organizational analytical skills and high attention to detail

Desirable Skills/Experience:

Demonstrated knowledge of clinical and pharmaceutical drug development process

Demonstrated understanding of clinical data system design / development / validation and system interoperability.

Demonstrated ability to work effectively with external partners

Understanding of database structures, programming languages, data standards (CDISC) and practices as they apply to CRF design, database development, data handling and reporting

Knowledge of SQL or SAS software

Experience leading clinical studies as Data Management Lead

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You'll be accountable for the end-to-end service experience for an assigned portfolio of clients across the GPS Service value stream. This includes owning query management and day-to-day transactional interactions for your portfolio clients, assessing and selecting the most appropriate options to resolve complex queries, and escalating where required.

You'll also lead client escalations, business-as-usual escalations, and support global/regional client-led projects. Additionally, you'll partner with global and regional stakeholders to manage maintenance requests, client queries, and escalations.

Key qualifications for this role include strong knowledge of global cash management and clearing services, a track record of delivering creative, flexible customer solutions, and the ability to understand a customer's business and the fundamentals of how organisations operate.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package, including a robust Wellness Hub, all in a welcoming and inclusive work environment.

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