This will give you the opportunity to have a meaningful impact with a diverse group of customers. You will uncover and optimise workflows and advanced use cases that power today's businesses. You will be driving all facets of success across the customer journey for Dropbox's most valued customers.

You will partner with the Account Manager team to support Dropbox business objectives, including driving customer retention and growth for Dropbox's expanding product portfolio. We are a collaborative, customer-oriented team, are 'worthy of trust' and strong advocates for our customers.

Responsibilities:

• Build and maintain strong relationships with customers as a trusted advisor throughout their journey with Dropbox
• Lead customer engagement efforts to drive deployment, product education, usage, adoption, and integration into daily workflows
• Drive increased product value realisation across the customer base and improved user advocacy
• Ensure customers achieve their desired outcomes through Mutual Success Plans and influence account growth in close partnership with Sales
• Proactively flag and collaborate with CX or Product teams to resolve customer issues efficiently
• Prepare and deliver Success Business Reviews, providing insights on adoption, planning, and product updates
• Maintain a deep understanding of Dropbox products and roadmap, promote new features, and serve as the voice of the customer internally
• Collaborate with internal teams such as marketing, product, and sales to ensure customer satisfaction, retention, and growth

Requirements:

• 5+ years of experience in B2B SaaS Customer Success, with a proven record of driving product deployment, increasing customer adoption, and improving retention
• Strong experience managing strategic customer relationships at large enterprises (2,000+ employees) with a collaborative and proactive approach
• Experience with e-signature API or other API products and integrations
• A technical aptitude with experience in communicating effectively at all levels
• Customer-oriented problem-solving and analytical mindset
• Possesses the ability to communicate with end-users, IT administrators, developers, and stakeholders at all levels
• A self-starter with demonstrated success navigating complex scenarios, leading cross-functional initiatives, and thriving in fast-paced, dynamic environments
• Positive, team-oriented mindset with the ability to contribute meaningfully to overall team culture
• Excellent collaboration skills and the ability to build strong, long-lasting relationships across teams and the organisation
• Bachelor's degree or equivalent experience required
• Flexibility to travel occasionally for global offsites and customer on-site meetings (generally less than 10% of the time)

Preferred Qualifications:

• Solid knowledge of generative AI and search infrastructure
• Experience with technical products like e-signature API, other API products or security products with strong experience with integrations for deployments
• Experience with integrations and AI tools
• Previous experience with CRM systems, paired with strong analytical and quantitative skills

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Key responsibilities include:

• Leading, developing, and scaling a high-performing sales pod
• Owning pod strategy, forecasting, and revenue accountability
• Elevating strategic client and agency partnerships
• Driving cross-functional execution and product adoption
• Building global coordination and operating rhythms

To succeed in this role, you will need:

• 10+ years of experience in digital media, ad-tech, or social platforms, including 5+ years in quota-carrying enterprise sales roles serving large, complex advertisers and agencies
• 2+ years of people management experience or substantial track record as a team lead
• Proven history of exceeding revenue targets and growing multi-million-dollar books of business within high-consideration, omnichannel categories
• Demonstrated ability to run executive-level client and agency meetings, including with VP/C-suite stakeholders
• Strong strategic and quantitative skills, with excellent communication and executive presence

Benefits include global benefit programs, family planning support, gender-affirming care, mental health & coaching benefits, group personal pension scheme with employer match, and private medical insurance.

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A typical day will involve account management, where you will build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts. You will directly manage top-tier accounts to meet and exceed quarterly/annual sales goals, create and deploy scaled strategies to effectively manage and optimize the long tail of thousands of Professional Hosts in your region, and maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders. You will hold regular optimization calls and business reviews with your partners, develop strong and long-lasting partnerships, respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance.

You will partner cross-functionally to address optimization bottlenecks, leverage AI extensively to achieve maximum speed and high quality in delivery, and analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.

You will audit supply quality in the field, addressing areas for improvement, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners.

In addition, you will work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success, collaborate with local office to advocate for Experiences Demand, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

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Job Description:

We are seeking a highly motivated and experienced Market Manager to join our team in Japan. As a Market Manager, you will be responsible for leading our expansion into the hotel sector in the region. You will work closely with our team to develop and implement strategies to grow and expand our supply in Japan.

Responsibilities:

• Manage Hotels and acquire high-quality inventory
• Develop acquisition strategies and generate and convert Hotel leads
• Manage relationships with strategic partners, including the creation of new partnerships
• Develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets
• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region
• Prospect and onboard new, high-quality supply within your assigned geography
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment

Requirements:

• 8+ years of experience in new sales, account management, and partner support
• 2+ years of tech/travel industry experience is a plus
• Proven track record of being able to effectively work a leads pipeline and a book of business
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects
• Ability to speak fluently in Japanese is required
• Fluency in English is a big plus
• Based in Tokyo and must be willing to regularly travel to your assigned territory, such as Osaka and Kyoto
• Passion for Airbnb, travel, and the sharing economy
• Being an Airbnb host is a plus

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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A typical day in this role will involve building and managing professional host account relationships within the UAE/Northern Africa, directly managing accounts to meet and exceed quarterly/annual sales goals, analyzing data and utilizing data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales, prospecting and onboarding new, high-quality supply in your assigned geography, and maintaining a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients.

You will also represent Airbnb in external meetings with professional hosts, educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders, hold regular optimization calls and business reviews with your clients, develop strong and long-lasting partnerships, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance, work cross-functionally with public policy, legal, communication, and customer support teams to ensure our long-term market success, engage an entrepreneurial mindset to autonomously design, develop, and execute bespoke engagement initiatives for the assigned territory, and support host community programs in your region, contributing to the growth and engagement of Airbnb's community.

To succeed in this role, you will need to have a minimum of 5+ years of experience in account management, partner support, and/or sales, 2+ years of experience in the hospitality/travel industry is a plus, be willing to regularly travel to your aligned market territory, have a proven track record of being able to effectively work a leads pipeline and/or a book of business, be proficient in using CRM software, specifically in working with leads, opportunities, and other core objects, have excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, be proficient in quantitative skills and have a proven ability to interpret and apply data throughout your day-to-day work, have strong time management and prioritization skills, be able to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, be able to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives, have a passion for Airbnb, travel, and the sharing economy, and be a charismatic self-starter who is resourceful and self-sufficient.

Mandatory fluency in English and Arabic, with French as a preferred additional language.

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Research Engineer, Information Quality

Summary

At Google DeepMind, our research team is dedicated to tackling the most complex challenges in online information quality. We strive to advance the state of the art by developing innovative solutions to detect manipulated media and misleading narratives, ensuring the integrity of digital discourse.

Responsibilities

To succeed in this role, you will need to be passionate about advancing information literacy using machine learning and other computational techniques. You'll join an interdisciplinary team of domain experts, ML researchers, and engineers to research and build systems and tools to assess the trustworthiness of media (images, audio, and videos) on the internet.

Key responsibilities:

• Plan and perform rapid prototyping of machine learning techniques applied to determining authenticity of media information.
• Undertake exploratory analysis to inform experimentation and research directions.
• Engage with product teams to drive the development of our research.
• Implement tools, libraries, and frameworks to speed up and enable new research.
• Report and present research findings, software developments, experimental results, and data analysis clearly and efficiently.
• Collaborate with internal and external scientific domain experts.

Requirements

In order to set you up for success as a Research Engineer at Google DeepMind, we look for the following skills and experience:

• Master’s degree in Computer Science, Electrical Engineering, Science, or Mathematics, or equivalent experience.
• Applied experience with machine learning, preferably modern deep learning techniques (e.g., Transformers, Diffusion, LLMs).
• Programming experience.
• Quantitative skills in math and statistics.
• Experience exploring, analysing and visualising data.

Preferred Qualifications

In addition, the following would be an advantage:

• Experience in multimodal learning, including the training and deployment of large-scale models.
• Experience developing AI agents.
• Experience with Large Language Models, prompt engineering, few-shot learning, post-training techniques, and evaluations.
• A proven track record of research or engineering achievements, such as publications in peer-reviewed conferences or journals.

Benefits

The US base salary range for this full-time position is between $174,000 USD - $252,000 USD + bonus + equity + benefits.

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Key responsibilities include:

• Supporting system integration of RF hardware, software, and platform-level components (air, land, sea, or space)
• Planning and executing test & evaluation (T&E) activities, including lab and field testing
• Generating and maintaining technical documentation, requirements, and verification artifacts
• Meeting with clients and stakeholders to identify, gather, and document technical requirements
• Analyzing project technical features, creating diagrams, and building models to define system behavior
• Ensuring that requirements are correct (validation) and that the final system meets those requirements (verification)
• Maintaining traceability of requirements from design to testing to prevent scope creep
• Working with software, RF, hardware, and project management teams to align design with user needs

Required qualifications include:

• A bachelor's degree in Systems Engineering, Computer Sciences, Physics, or a related field
• Experience with simulation tools, modeling tools, and requirements management software
• A strong understanding of signal processing fundamentals (FFT, filtering, detection theory)
• Experience with modeling and simulation tools (e.g., MATLAB, Simulink, Python)
• Familiarity with RF test equipment (spectrum analyzers, signal generators, network analyzers)
• The ability to obtain and maintain a U.S. security clearance

To conform to U.S. Government export regulations, applicants must be a U.S. citizen, green card holder, or be eligible to obtain the required authorizations from the U.S. Department of State.

What we offer includes:

• A competitive salary, stock options, and benefits, including health, vision, and dental
• 401K enrollment at 90 days
• Generous PTO + most federal holidays observed
• A collaborative and inclusive work environment
• Access to the latest tools and technologies
• High levels of responsibility and autonomy
• Professional growth and development opportunities
• Access to the hardest problems in electronic warfare

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What you'll do

• Work directly with clients to optimize cost, performance, and efficiency across manufacturing, procurement, and logistics, driving measurable operational excellence and sustainable value
• Develop and implement sourcing strategies that transform procurement effectiveness, supplier relationships, and total cost of ownership

What you need

• Strong analytical and quantitative skills with the ability to evaluate complex business challenges and develop actionable solutions
• Excellent written and verbal communication skills with the ability to translate technical and financial analysis into clear client recommendations

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