Responsibilities:

Configure and customize Salesforce to meet business needs Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome) Design and develop high quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes Work closely with operations and business partners to understand and refine requirements, objectives, and processes Build for scale by designing holistically, with a focus on flexibility and maintainability Ensure appropriate controls and documentation are followed to create an effective control environment Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions Configure and maintain other business systems like Hubspot, Apollo, and Clay Build and optimize integrations between Salesforce and other platforms

You may be a good fit if you:

Have 3+ years of Salesforce admin experience Have experience implementing and maintaining QTC/CPQ solutions Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification) Have in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture Have experience with data migration and integrating Salesforce with other platforms/services Have worked with financial systems such as Stripe and Netsuite (Metronome a plus) Have basic SQL skills and experience working with data warehouses Have proven experience scaling Salesforce implementations in high-growth environments Have experience working closely with and implementing solutions for a fast-growing GTM organization.

Possess excellent analytical skills, combined with impeccable business judgment Can communicate effectively with management, sales, marketing, vendors and international teams

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You will be responsible for driving project excellence across our QTC technology initiatives, including quote-to-order systems, billing platforms, revenue recognition systems, and collections management, ensuring alignment with business objectives and maintaining visibility into project health and outcomes. This is a critical role that will directly impact our ability to build scalable QTC infrastructure that supports Anthropic's rapid growth and mission to create safe AI.

Responsibilities:

• QTC Portfolio Management: Own end-to-end management of the Quote to Cash Systems project portfolio, including quote-to-order implementations, billing platform transformations, revenue recognition system upgrades, and collections automation projects

• Revenue Operations Excellence: Develop and implement comprehensive governance frameworks for QTC project management, including standardized processes for system integrations, process optimization, stakeholder alignment, and delivery excellence across the revenue lifecycle

• QTC Program Coordination: Establish robust reporting and monitoring mechanisms for complex QTC program execution spanning quote management systems, billing engines, ERP integrations, and downstream financial reporting systems

• Risk & Delivery Management: Proactively identify, assess, and mitigate QTC-specific program risks including delivery delays, integration challenges, stakeholder misalignment, and business continuity concerns, developing contingency plans and escalation procedures

• Cross-Functional QTC Leadership: Lead collaboration with Sales Operations, Revenue Accounting, Customer Support, Legal, and Engineering teams to ensure seamless program alignment and successful delivery across the entire QTC transformation portfolio

• QTC Change Management: Design and execute comprehensive change management strategies for QTC transformations, ensuring smooth adoption across sales teams, billing operations, and revenue accounting processes throughout the organisation

• QTC Strategic Roadmap: Partner with the Head of Finance Systems to align QTC program priorities with revenue growth strategy, enterprise sales enablement, and public company readiness requirements

You may be a good fit if you:

• Have 10+ years of experience in program management, PMO leadership, or QTC transformation roles, with strong understanding of quote to cash processes and systems

• Have extensive experience managing complex QTC technology programs including quote management, billing platforms, revenue recognition systems, and cross-system integrations

• Possess strong analytical and program management skills with deep understanding of QTC metrics, process optimisation, and stakeholder alignment across revenue operations

• Are skilled at building and maintaining relationships with QTC stakeholders including Sales Operations, Revenue teams, Customer Support, and Billing Operations at all levels of an organisation

• Have experience designing and implementing program governance frameworks in fast-paced, high-growth environments with complex revenue models and multi-system architectures

• Are proficient in program management methodologies and tools, with solid knowledge of QTC best practices and revenue operations frameworks

• Have excellent communication and presentation skills, with the ability to convey complex program information to both technical teams and business stakeholders including sales and finance leadership

• Demonstrate strong problem-solving abilities in managing QTC domain challenges and can navigate complex integrations while maintaining focus on delivery excellence and business outcomes

• Are passionate about building scalable program management processes that support rapid revenue growth and enterprise transformation initiatives

Strong candidates may have:

• Experience in QTC program leadership across multiple systems implementations (CPQ, billing platforms, revenue recognition tools)

• Background in revenue operations, sales operations, or billing operations with hands-on understanding of QTC process challenges and optimisation opportunities

• Knowledge of QTC processes including opportunity management, quote-to-order workflows, billing automation, payment processing, revenue recognition, and collections from a program oversight perspective

• Experience working in high-growth technology companies managing complex transformations with subscription models, usage-based

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Responsibilities:

Configure and customize Salesforce to meet business needs Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome) Design and develop high quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes Work closely with operations and business partners to understand and refine requirements, objectives, and processes Build for scale by designing holistically, with a focus on flexibility and maintainability Ensure appropriate controls and documentation are followed to create an effective control environment Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions Configure and maintain other business systems like Hubspot, Apollo, and Clay Build and optimize integrations between Salesforce and other platforms

You may be a good fit if you:

Have 3+ years of Salesforce admin experience Have experience implementing and maintaining QTC/CPQ solutions Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification) Have in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture Have experience with data migration and integrating Salesforce with other platforms/services Have worked with financial systems such as Stripe and Netsuite (Metronome a plus) Have basic SQL skills and experience working with data warehouses Have proven experience scaling Salesforce implementations in high-growth environments Have experience working closely with and implementing solutions for a fast-growing GTM organization.

Possess excellent analytical skills, combined with impeccable business judgment Can communicate effectively with management, sales, marketing, vendors and international teams

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Salesforce Engineer (GTM Systems)

Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $206K – $228K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Enterprise Platform team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team exists to help customers understand the transformational potential of OpenAI’s models, and we believe our own systems should reflect that same intelligence. We’re looking for a talented Salesforce Engineer to partner with our Financial Engineering, Finance Platform Technology, and Order-Management teams. This is an execution-heavy, builder role: you’ll take scoped technical outcomes, like new order-capture objects, fulfillment triggers, tax & billing integrations, SKU and entitlement governance—and turn them into well-tested, production-ready Salesforce configurations and custom code.

While you’ll still touch with OpenAI’s CPQ deployment when needed, the primary charter of this role is order-management logic, platform health, and compliance-ready automations that keep deals flowing cleanly from Opportunity close through invoicing and revenue recognition

In this role, you'll:

• Build order-to-cash solutions in Salesforce: Develop order-capture objects, fulfillment triggers, financial approval workflows, and entitlement logic that move deals cleanly from opportunity close through invoicing and revenue recognition.

• Engineer integrations with finance and billing systems: Connect Salesforce to ERP, tax engines, billing platforms, CLM, and e-signature tools to keep data accurate and auditable across the entire revenue lifecycle.

• Implement scoped technical outcomes: Take detailed requirements from the opportunity to order pod’s Lead Technologist and translate them into production-ready flows, validation rules, Platform Events, and Apex code where needed for scale or performance.

• Test, troubleshoot, and document: Own QA for new builds, resolve production issues quickly, and maintain clear documentation aligned with Copado-driven change-management, SOX/SOC2 controls, and deployment best practices.

• Partner cross-functionally: Collaborate daily with FinEng, Fin Systems, Order Management, Sales Ops, Billing, and Legal Ops to ensure SKUs, pricebooks, and workflows stay accurate, compliant, and resilient as our product catalog and policies evolve.

You might thrive in this role if you have:

• Advanced Salesforce development (Apex, async patterns, APIs) and data model expertise across opportunity, quote, order, and billing domains.

• Proven experience designing and implementing robust integrations using REST, Platform Events, and data sync patterns between Salesforce and external systems.

• QTC & finance-system experience: Familiarity with CPQ and order-management objects, product catalog governance, consumption- vs subscription-based pricing, tax & billing integrations, and data reconciliation with downstream ERPs.

• Execution and quality focus: Proven ability to build, test, and deploy scoped solutions in a regulated, change-controlled environment—keeping integrations intact and documentation audit-ready.

Collaborative problem-solver: Strong cross-functional communication skills and a track record of partnering with finance and operations teams to design resilient revenue workflows at scale.

• (Nice-to-have) Salesforce certifications (Platform Developer I/II, Appl

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