You will instrument spine-leaf fabrics, BGP, SDN overlays, and cloud interconnect products well enough to build them. You'll own the observability and efficiency surface for Anthropic's network: from per-flow telemetry on backbone routers, to QoS policy on cross-region links carrying inference traffic, to cost attribution that tells a research team exactly what their checkpoint sync is costing.

This is a hands-on IC role. You'll write code (Python, Go), build dashboards, model capacity, and ship config changes to production routers. You'll also influence architecture: when the data says a traffic pattern is pathological, you'll be in the room root causing it and fixing it.

You will be working across three areas: network telemetry and observability, traffic engineering, and cost modeling and attribution. We expect you to be strong in at least two and willing to grow into the third.

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Location: Kitchener, Canada

About Dialpad

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time.

Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day.

We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters.

And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar.

Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As the Platinum Support Team Lead, you are a hands-on senior technical expert and working lead for the Platinum queue.

You will manage your own complex case load while providing daily guidance, coaching, and escalation support to your peers.

This role is focused on workflow leadership, technical depth, and quality.

You will not have direct reports, but you will influence the success, consistency, and professional growth of the Platinum Support team through mentorship, feedback, and example.

You will report to the Manager of the Platinum Support team and partner closely with Support leadership, Product, Engineering, Technical Account Managers, and Customer Success to drive resolution and continuous improvement.

What you’ll do

• Own a queue of the most complex, high-impact Platinum and partner escalations, driving them to resolution with urgency and precision.

• Demonstrate exemplary ticket handling, communication, and documentation standards that others can model.

• Serve as the first point of escalation for Platinum agents

• Provide real-time guidance on troubleshooting strategy, next steps, and communication for challenging cases.

• When needed, assume ownership of critical or at-risk tickets to stabilise the situation and protect the customer relationship.

• Drive workflow and queue management

• Monitor Platinum queues and dashboards to ensure healthy distribution of work, SLA adherence, and consistent follow-through.

• Identify at-risk tickets (aging, repeat contacts, low-quality updates) and proactively intervene or reassign as needed.

• Help coordinate coverage for live channels (phone, chat, webform) to match demand and contractual obligations.

• Champion quality and consistency

• Review case notes, customer updates, and technical investigations for clarity, accuracy, and completeness.

• Provide targeted, actionable feedback to agents on case handling, communication quality, and escalation hygiene.

• Partner with leadership on QA frameworks and contribute examples of “gold standard” interactions.

• Lead root cause and trend analysis

• Conduct or facilitate root cause analysis (RCA) on recurring or high-severity issues impacting Platinum customers.

• Identify patterns in escalations (product gaps, process gaps, enablement gaps) and propose improvements.

• Collaborate with Product and Engineering to ensure bugs and systemic issues are clearly articulated and tracked.

• Support onboarding and ongoing development

• Act as a mentor and subject matter expert for new Platinum agents, helping them ramp quickly on Dialpad products, tools, and expectations.

• Lead or co-lead advanced trainings, TOIs, and case reviews focused on complex scenarios, best practices, and lessons learned.

• Contribute to and curate internal knowledge (runbooks, macros, playbooks) for Platinum-specific workflows.

• Own operational excellence for the Platinum experience

• Help refine and enforce Platinum playbooks around SLAs, communication cadence, escalation paths, and closure criteria.

• Partner with Support Operations on improvements to views, triggers, macros, and reporting that benefit Platinum customers.

• Provide regular, concise updates to leadership on key issues in the Platinum queue, including risks and proposed actions.

• Represent Platinum Support cross-functionally

• Collaborate with Customer Success, TAMs, Sales, and other internal stakeholders on complex customer situations.

• Advocate for Platinum customer needs in internal discussions, bringing data and clear narratives from the front lines.

• Participate in interviews for Platinum roles where appropriate, helping assess technical depth and support mindset.

Skills you’ll bring

• Required: 6+ years of experience in a senior technical support role (e.g., Tier 3, Escalation Management, Senior/Principal Engineer).

• Required: Extensive, hands-on experience in customer and partner de-escalation and managing critical technical incidents.

• Highly Desired: Prior formal or informal experience in a mentorship or team lead capacity.

• Deep technical mastery of VoIP, UCaaS, or complex SaaS products, with the ability to troubleshoot issues others cannot.

• Strong understanding of SIP, local networking (QoS, Firewalls), and packet capture analysis.

• Excellent communication and interpersonal skills, with a proven ability to mentor and develop technical talent.

• A bachelor’s degree and/or technical certification (e.g., CCNA, Network+) is preferred.

For exceptional talent based in Ontario, Canada the target base salary range for this position is $84,000-$106,500 CAD.

Why Join Dialpad

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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We're looking for a network engineer who thinks in metrics first. You will use deep networking knowledge and rigorous measurement to figure out where and how bandwidth, latency, and dollars are being used, find optimization opportunities and land them.

Responsibilities

• Build the network observability stack. Design and deploy telemetry pipelines , sFlow/IPFIX, gNMI streaming, eBPF host probes , that turn packet counters into per-flow, per-tenant, per-workload cost and utilization data. Own the SLIs for backbone and DCN fabric health.
• Hunt for efficiency. Analyze inter-region traffic patterns, identify hot links and stranded capacity, and quantify the dollar impact. Build the models that tell us whether we should buy more capacity, or move the workload.
• Own QoS and traffic engineering. Design and operate traffic classification, marking, and shaping across the backbone. Make sure bulk checkpoint transfers don’t starve latency-sensitive inference, and that we’re not paying premium cross-region rates for traffic that could take the cheap path.
• Drive cost attribution. Tie network spend , egress, interconnect ports, transit, optical leases , back to the teams and workloads that generate it. Make network cost a first-class input to capacity planning and workload placement decisions.
• Influence decisions you don't own. A large fraction of this role is convincing other teams to act on what your data shows: making the case to research that a traffic pattern needs to change, to finance that an interconnect tranche is worth buying, to Systems Networking that a QoS policy needs rewriting.

Requirements

• Have 5+ years operating large-scale production networks , data center fabrics (spine-leaf, Clos), backbone/WAN, or hyperscaler-adjacent environments.
• Are genuinely fluent across the stack: BGP (including policy and communities), ECMP, VXLAN/EVPN or equivalent overlays, QoS (DSCP, queuing, shaping), and L1/optical basics (DWDM, coherent, LAGs).
• Know at least one major CSP’s networking model deeply , AWS (VPC, TGW, Direct Connect, Gateway Load Balancer) or GCP (Shared VPC, Interconnect, Cloud Router, Network Connectivity Center) , and understand how their overlays interact with physical underlays.
• Have built or operated network telemetry at scale: streaming telemetry (gNMI/OpenConfig), flow export (sFlow, IPFIX, NetFlow), or eBPF-based host-side instrumentation. You can reason about sampling, cardinality, and storage tradeoffs.
• Comfortable writing Python or Go to build tooling, telemetry pipelines, infrastructure-as-code, config management for network devices and automation, that you’ll ship to production.
• Think quantitatively by default. You reach for a notebook or a Grafana query before you reach for an opinion, and you can turn messy counter data into a defensible cost model.
• Communicate crisply. You can explain to a finance partner why a 10% egress reduction matters, and to a network engineer why a specific ECMP imbalance is costing real money.

Nice to Have

• SRE experience for large-scale network infrastructure , designing for reliability, defining SLOs/SLIs for network services, capacity planning with error budgets, and incident response for network-impacting outages at scale.
• Background on a cloud provider's networking team or a cloud networking product team , building or operating the interconnect, backbone, or SDN control plane from the provider side, not just consuming it as a customer.
• Familiarity with AI/ML infrastructure traffic patterns like collective communication (all-reduce, all-gather), checkpoint/weight transfer, inference serving, and how these stress networks differ than traditional workloads in terms of burst behavior, flow synchronization, and bandwidth symmetry.
• Experience with HPC fabrics like InfiniBand, RoCE v2, lossless Ethernet, or custom high-radix topologies and an understanding of how job placement, congestion management, and adaptive routing interact at scale.
• Background in traffic engineering for large backbones and the operational judgment to know when TE is worth the complexity.
• Hands-on time with multi-cloud connectivity: cross-cloud peering, private interconnect products, and the billing models that come with them.
• Experience building cost/chargeback systems for shared infrastructure, or FinOps exposure in a large cloud environment.

Representative Projects

• Build a per-flow cost attribution pipeline that traces every byte of cross-region egress back to the team and workload that generated it
• Design QoS policy for the private backbone that prevents bulk checkpoint transfers from starving inference traffic
• Model whether it's cheaper to buy an additional 1.6Tb interconnect tranche or to re-route traffic through existing capacity
• Instrument DCN fabric utilization with streaming telemetry and build the Grafana dashboards that become the team's source of truth for network observability

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Key Responsibilities:

• Design, implement, and support enterprise-grade network solutions, with a focus on scalability, security, and performance.
• Administer and maintain Cisco Catalyst switches and Aruba wireless infrastructure to support wired and wireless connectivity across multiple locations.
• Manage and secure network perimeters using Palo Alto firewalls and configure site-to-site and client-based VPN connections.
• Monitor network health and performance using SolarWinds or other monitoring tools; respond to alerts and resolve issues proactively.
• Lead infrastructure upgrade projects, network segmentation, and expansion efforts, ensuring minimal disruption to operations.
• Collaborate with cross-functional teams to integrate network services with cloud and hybrid environments.
• Conduct in-depth troubleshooting and root cause analysis for complex network issues, including hardware, software, and configuration anomalies.
• Develop and maintain comprehensive network documentation, including topology diagrams, IP schemas, and operational procedures.
• Ensure compliance with security standards and assist with internal/external audits as required.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 7+ years of experience in enterprise network engineering roles.
• Strong expertise with Cisco Catalyst switches and Aruba wireless technologies.
• Proven experience configuring and managing Palo Alto Networks firewalls and VPN solutions.
• Proficient in network monitoring and alerting using SolarWinds or similar platforms.
• Solid understanding of Layer 2/3 protocols, including VLANs, STP, BGP, OSPF, and EIGRP.
• Familiarity with security frameworks, access control policies, and segmentation strategies.
• Experience supporting networks in hybrid or cloud environments (AWS/AWS GovCloud, Azure, or GCP) is a plus.
• Excellent communication, organizational, and documentation skills.
• Ability to manage multiple projects and priorities in a dynamic environment.

Preferred Qualifications:

• Advanced degrees or certifications such as CCNP, CCIE, or PCNSE
• Experience with Zero Trust Network Architecture (ZTNA) design and SASE/SSE implementation.
• Working knowledge of network automation using scripting tools (e.g., Python, Ansible).
• Familiarity with NAC (Network Access Control) solutions and 802.1X implementations.
• Prior experience supporting IT operations in regulated industries (e.g., defense, healthcare, finance).
• Exposure to SD-WAN, IPAM, and advanced QoS configurations.
• Experience with disaster recovery and business continuity planning for network services.

Additional Information: Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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We are seeking a motivated and passionate Network Engineer to join our team. As a Data Center Networking Specialist - Sr Staff, you will be responsible for leading the design and implementation of scalable, high-performance network architectures that integrate data center and cloud environments.

What You'll Be Doing:

• Leading the design and implementation of scalable, high-performance network architectures that integrate data center and cloud environments.
• Developing strategy and architecture for DC engineering, influencing standards and technology direction across data centers and clouds.
• Program managing complex cross-functional projects, aligning stakeholders and driving collaboration to achieve strategic goals.
• Owning the end-to-end data center design lifecycle, from blueprinting through day2 operations, and creating repeatable templates for broader team support.
• Implementing automation tools and AI-driven solutions to streamline network operations and improve efficiency.
• Establishing and tracking key performance indicators (KPIs) to measure network efficiency, effectiveness, and driving continuous improvements.
• Mentoring and guiding junior engineers, fostering a culture of knowledge sharing and continuous learning.
• Staying current with industry trends and emerging technologies in data center and cloud networking, evaluating their impact on operations.
• Developing and maintaining comprehensive documentation for network configurations, processes, and procedures.
• Communicating effectively with stakeholders at all levels, conveying complex concepts to both technical and non-technical audiences.

The Impact You Will Have:

• Driving innovation in data center and cloud network architectures, ensuring Synopsys remains at the forefront of technology.
• Enhancing operational efficiency and scalability through automation and AI-driven solutions.
• Shaping the standards and technology direction for global data center initiatives.
• Improving network reliability, security, and performance for mission-critical business applications.
• Fostering a high-performing, collaborative engineering culture through mentorship and leadership.
• Enabling seamless integration of emerging technologies and adapting strategies to evolving business needs.
• Reducing manual intervention and operational risks, supporting robust and resilient infrastructure.
• Ensuring documentation and processes are streamlined, accessible, and actionable for all stakeholders.

What You'll Need:

• BS in Engineering or related field; MS preferred.
• 10+ years of experience in network engineering/data center infrastructure with significant production ownership of large-scale networks.
• Expert-level proficiency in DC and service provider grade protocols: BGP, ISIS, MPLS, Segment Routing, EVPN, VXLAN, QoS, traffic engineering.
• High proficiency with Cisco ACI (Application Centric Infrastructure) solutions, including Multi-Pod/Multi-Site architecture and ACI automation (APIC REST/SDK/Ansible collections).
• Proficiency in Python and Ansible for automation.
• Experience integrating telemetry (gNMI/streaming) and flow analytics (NetFlow/IPFIX/sFlow) with platforms like Elastic/Grafana.
• Demonstrated leadership and mentoring abilities, with successful program management experience.
• Strong organizational skills, capable of managing multiple projects and priorities.
• Good to have: Relevant certifications (e.g., CCNP, CCIE – Data Center, AWS certified solution architect), DC operations experience, strong security mindset, ITIL change/incident familiarity.

Who You Are:

• Self-driven and proactive, consistently finding ways to contribute beyond your charter.
• Excellent communicator, able to convey complex concepts to both technical and non-technical audiences.
• Collaborative team player, inspiring and mentoring others.
• Adaptable and agile, thriving in a fast-paced, evolving environment.
• Innovative thinker, always seeking to improve and future-proof network solutions.
• Organized, detail-oriented, and results-focused.
• Strong leader with a passion for continuous learning and development.

The Team You’ll Be A Part Of:

The Synopsys Network and Datacenter team is responsible for the design, vision, and driving major initiatives for Data Center and Cloud. You’ll be joining a diverse, high-impact group of experts who collaborate across global sites to deliver scalable, secure, and innovative network solutions. The team values knowledge sharing, continuous improvement, and a culture of excellence, empowering each member to make a meaningful impact on Synopsys’ technological landscape.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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About the Team

OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.

About the Role

We’re seeking a Networking Operating System Firmware Engineer to help bootstrap and scale the switching layer of our AI supercomputers. In this role, you’ll build and maintain custom SONiC NOS images from scratch, working across the Linux kernel, switch ASIC SAI/SDKs, platform drivers, control-plane services, and orchestration layers.

You will validate, configure, and optimize switch platforms used across our high-bandwidth cluster fabric, ensuring performance, reliability, availability, and seamless integration with fleet automation. You’ll collaborate with hardware and systems teams and guide vendors to meet stringent technical expectations.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Design, develop, and maintain custom SONiC NOS images for large-scale bleeding-edge AI fabrics.

• Integrate and configure Linux kernel components, device drivers, switch ASIC SDKs, and SAI layers.

• Bring up new switch platforms (thermal/fan control, power monitoring, transceiver management, watchdogs, OSFP CMIS, LEDs, CPLDs, etc.).

• Extend and customize SONiC services for routing, telemetry, control-plane state, and distributed automation.

• Work with hardware teams to validate ASIC configurations, link bring-up, SerDes tuning, buffer profiles, and performance baselines.

• Evaluate switch silicon SDK releases, track vendor deliverables, and define platform requirements with vendors and ASIC partners.

• Debug complex issues spanning kernel, platform drivers, SONiC dockers, routing agents, orchestration services, hardware signals, and network topology.

• Integrate switches into fleet-wide monitoring, remote diagnostics, telemetry pipelines, and automated lifecycle workflows.

• Develop robust CI/build pipelines for reproducible NOS builds and controlled rollout across the fleet.

• Support factory bring-up and qualification all the way through mass deployment.

• Collaborate, architect, implement, and deploy novel networking protocols and technologies to achieve maximum performance and reliability at AI factory scale.

You might thrive in this role if you:

• Proven experience working with SONiC or comparable NOS stacks (FBOSS, Cumulus Linux, Arista EOS, Junos PFE-level integration, etc.).

• Experience with updating OpenConfig gNMI interfaces and YANG data models.

• Strong background in Linux kernel, network device drivers, and low-level OS internals.

• Experience integrating Broadcom / Marvell / NVIDIA / Intel ASIC SDKs and SAI implementations.

• Proficiency in C, C++ and Python; familiarity with Rust/Go is a plus.

• Deep understanding of L2/L3 forwarding, ECMP, RoCE, BGP, QoS, PFC, buffer tuning, and telemetry.

• Hands-on experience with hardware platform bring-up and board-level debugging.

• Familiarity with CI/CD pipelines, distributed config/state management, and large-scale automation.

• Strong cross-functional problem solving in high-performance, distributed environments.

• Ability to lead teams to deliver a project end to end.

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San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Consumer Products

Compensation

• $293K – $325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Connectivity Software Engineering team is responsible for enabling seamless, secure, and high-performance wireless connectivity across OpenAI’s products. We design and optimize Bluetooth, BLE, Wi-Fi, and emerging wireless technologies to ensure robust device pairing, network performance, and interoperability. Our work spans kernel drivers, system services, and user-level tools, with a focus on real-world performance, scalability, and reliability.

About the Role

OpenAI is seeking a Connectivity Software Engineer to design, implement, and optimize wireless connectivity features across our product ecosystem. You’ll work at the intersection of systems software, wireless standards, and hardware integration—building robust pairing and provisioning flows, debugging low-level protocols, and driving performance under real-world RF constraints. You will also support certification, field interoperability, and fleet-scale connectivity infrastructure.

This role is based in San Francisco, CA. We use a hybrid work model of 4 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Design, implement, and debug Bluetooth/BLE and Wi-Fi features across kernel drivers, BlueZ/wpa\_supplicant/hostapd, and systemd/D-Bus services

• Deliver robust pairing, bonding, and provisioning flows (GATT/GAP, LE Audio/LC3, WPA3/802.1X, captive portals, NAN)

• Optimize link performance: throughput, latency, jitter, roaming, coexistence (BT↔Wi-Fi), and power modes (TWT, WoWLAN)

• Build reliable network management using NetworkManager/nmcli, nl80211/cfg80211/mac80211, DNS/DHCP/mDNS, P2P/SoftAP

• Instrument and analyze with packet captures and tooling (btmon/hcidump, Wireshark, iperf, eBPF/perf, spectrum sniffers)

• Drive interoperability and certification readiness (Bluetooth SIG, Wi-Fi Alliance) and resolve field issues with root-cause fixes

• Contribute to OTA-safe configuration, telemetry, and diagnostics for fleet-scale operation

You might thrive in this role if you:

• Have deep experience shipping wireless features on Linux-based products

• Are highly proficient in C/C++ with scripting experience (Python or shell) and systems debugging (gdb, strace, logs, packet traces)

• Possess deep knowledge of Bluetooth Classic/BLE (HCI, L2CAP, GATT/GAP, profiles) and Wi-Fi (802.11 a/b/g/n/ac/ax, WPA2/3, nl80211, NAN)

• Bring hands-on experience with BlueZ, wpa\_supplicant/hostapd, NetworkManager, and driver bring-up on ARM64 or x86 platforms

• Have a proven track record of improving real-world performance and reliability under RF constraints

Preferred qualifications:

• Experience with LE Audio (LC3), BLE Mesh, advanced roaming (802.11k/v/r), QoS/WMM, multicast/IGMP

• Coexistence tuning across radios (BT/Wi-Fi/UWB/mmWave) and antenna/RF fundamentals with test equipment workflows

• Familiarity with UWB (IEEE 802.15.4z, FiRa) ranging/integration; mmWave/Wi-Gig (802.11ad/ay)

• Experience with security and provisioning at scale (EAP-TLS, device identity, secure boot, disk/network hardening)

• Background in building factory test, interoperability, and certification test plans; upstream/open-source contributions

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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