You will own the renewal process from early outreach through booking, mitigate renewal risk before it becomes urgent, and identify opportunities for expansion, services, and training that deepen customer value. You will work closely with Account Executives, Customer Success Managers, and distributor and channel partners to deliver accurate, on-time renewals in a fast-moving remote environment.

This is a strong fit if you enjoy managing a high volume of work with precision, operating effectively in a remote environment, and helping customers navigate complex procurement and compliance requirements.

In your first year, you will build trust across your book of business, bring discipline to pipeline and forecasting, and create consistent renewal motions that support customer success, risk mitigation, and long-term adoption of GitLab in the US public sector.

Responsibilities:

• Own the full renewal cycle for a high-volume portfolio of US Public Sector accounts, from early engagement through quoting, negotiation, procurement, and booking.

• Manage renewal quotes, order forms, and amendments in alignment with GitLab policies and public sector procurement requirements, including FedRAMP considerations and relevant contracting vehicles.

• Maintain accurate pipeline and forecast data in Salesforce, including stages, close dates, amounts, and risk status.

• Assess adoption signals, usage trends, and customer context to identify renewal risk early. Build and track mitigation plans with account teams and customer success partners, with clear owners, timelines, and next steps.

• Coordinate customer check-ins focused on realized value, deployment health, and upcoming renewal milestones.

• Identify opportunities for expansion, cross-sell, professional services, training, and consolidation within your book of business.

• Work cross-functionally with Account Executives, Customer Success Managers, Solution Architects, Professional Services, distributors, and channel partners to move renewals and growth opportunities forward.

Requirements:

• Experience owning renewals, account management, or customer success motions for complex SaaS accounts in a customer-facing B2B environment.

• Experience working through a distributor or channel partner ecosystem, with the ability to manage the commercial and relationship complexity of partner-led transactions.

• Familiarity with the US Public Sector, including Federal, State, Local, or Education buying processes, contracting vehicles, and compliance-related requirements.

• Excellent organizational skills with the ability to manage many concurrent opportunities, stakeholders, and deadlines while maintaining accuracy.

• Proficiency using Salesforce or a similar CRM platform for pipeline management, forecasting, and activity tracking.

• Working knowledge of contract renewal processes and tools such as CPQ tools, subscription management systems, or billing platforms.

• Clear written and verbal communication skills for customers, partners, and internal stakeholders, including executive audiences.

• A self-directed and team-oriented approach, with the ability to work effectively in a fully remote, asynchronous environment.

About the team:

The US Public Sector team enables government and education organizations as they modernize how they build and deliver software. We work with customers navigating complex procurement environments while helping them adopt GitLab as the one DevSecOps platform , improving collaboration, reducing manual processes, and delivering secure software faster.

We partner closely across sales, customer success, services, and the channel ecosystem, operating asynchronously in a remote environment to support public sector missions with consistency and transparency.

A key focus is helping agencies and institutions balance security, compliance, and operational efficiency as they scale digital transformation with GitLab.

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Your responsibilities will include developing and implementing a proactive outreach strategy to build your pipeline and generate new business opportunities. You will conduct thorough discovery to uncover customer needs, business impacts, and budget considerations using frameworks like MEDDPICC. You will deliver tailored presentations and product demonstrations that connect our solutions to the specific challenges faced by public sector clients.

Collaboration is key in this role. You will work closely with customers to create formal close plans and maintain accurate forecasts in your CRM. You will lead contract negotiations, effectively communicate value, and secure long-term commitments from clients.

To succeed in this role, you will need 3+ years of successful sales experience, ideally in the Public Sector, with a proven track record of exceeding targets. You will also need strong ability to apply discovery frameworks to prioritize high-potential opportunities. Experience in delivering impactful presentations that demonstrate the value of our solutions is also essential.

In terms of compensation, this role offers a base salary plus a variable component, that together comprise the On-Target Earnings (OTE). The typical starting OTE range for new hires in this role is $131,100-$207,300 USD.

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You'll focus on selling directly to partners to ensure Anthropic's AI capabilities are delivered within their own solutions and service offerings. Working closely with GTM, product, and marketing teams, you'll help these partners understand and implement our technology while driving significant revenue growth.

Key responsibilities include:

• Winning new business and driving revenue for Anthropic by directly selling to Systems Integrators and ISVs in the public sector space, owning the full sales cycle from prospecting through close
• Identifying net-new revenue by selling to SIs with prime contracts, helping them integrate AI into their technology stack and consulting practices to differentiate their offerings, accelerate delivery, and win more competitive bids
• Navigating complex technical sales conversations with partners' engineering and product teams
• Working with partners' technical teams to ensure successful implementation, adoption, and deployment of Anthropic's AI capabilities into their solutions
• Coordinating with cloud providers (AWS, GCP) to align technical and commercial aspects of deals
• Building deep relationships with key decision makers within partner organizations
• Providing market intelligence and partner feedback to product teams to influence our roadmap and feature development
• Creating and maintaining sales playbooks specific to SI and ISV sales motions
• Tracking and forecasting sales pipeline specific to the partner segment

Requirements include:

• 7+ years of enterprise sales experience selling directly to Systems Integrators and ISVs
• Security clearances preferred
• Strong track record of closing complex technical sales to partner organizations
• Deep understanding of SI and ISV business models, buying processes, and technology evaluation criteria
• Experience navigating technical requirements and security standards specific to public sector implementations
• Proven ability to exceed revenue targets in partner-focused sales roles
• Strong technical acumen and ability to engage with partners' engineering teams
• Experience coordinating with cloud providers in complex deal scenarios
• Excellent communication skills and ability to present to both technical and business audiences
• Strategic thinking combined with hands-on sales execution capabilities
• Understanding of public sector procurement processes and how partners operate within them
• A passion for safe and ethical AI development, with the ability to articulate its technical value to partner organizations

The annual compensation range for this role is $360,000-$435,000 USD.

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You'll focus on selling directly to partners to ensure Anthropic's AI capabilities are delivered within their own solutions and service offerings. Working closely with GTM, product, and marketing teams, you'll help these partners understand and implement our technology while driving significant revenue growth.

Responsibilities:

• Win new business and drive revenue for Anthropic by directly selling to Systems Integrators and ISVs in the public sector space, owning the full sales cycle from prospecting through close
• Identify net-new revenue by selling to SIs with prime contracts, helping them integrate AI into their technology stack and consulting practices to differentiate their offerings, accelerate delivery, and win more competitive bids
• Navigate complex technical sales conversations with partners' engineering and product teams
• Work with partners' technical teams to ensure successful implementation, adoption and deployment of Anthropic's AI capabilities into their solutions
• Coordinate with cloud providers (AWS, GCP) to align technical and commercial aspects of deals
• Build deep relationships with key decision makers within partner organizations
• Provide market intelligence and partner feedback to product teams to influence our roadmap and feature development
• Create and maintain sales playbooks specific to SI and ISV sales motions
• Track and forecast sales pipeline specific to the partner segment

Requirements:

• 7+ years of enterprise sales experience selling directly to Systems Integrators and ISVs
• Security clearances preferred
• Strong track record of closing complex technical sales to partner organizations
• Deep understanding of SI and ISV business models, buying processes, and technology evaluation criteria
• Experience navigating technical requirements and security standards specific to public sector implementations
• Proven ability to exceed revenue targets in partner-focused sales roles
• Strong technical acumen and ability to engage with partners' engineering teams
• Experience coordinating with cloud providers in complex deal scenarios
• Excellent communication skills and ability to present to both technical and business audiences
• Strategic thinking combined with hands-on sales execution capabilities
• Understanding of public sector procurement processes and how partners operate within them
• A passion for safe and ethical AI development, with the ability to articulate its technical value to partner organizations

Annual Salary: $360,000-$435,000 USD

This is a full-time role with a hybrid policy, requiring at least 25% of the time to be spent in the office. Visa sponsorship is available.

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