This role calls for strong end-to-end ownership, a high bar for craft, and the ability to contribute meaningfully to both detailed execution and higher-level product and business decisions alongside product, engineering, and executive partners.

Flow's mission is to design communities that connect people to themselves, their neighbors, and nature. Delivering on that vision requires bringing together real estate, property management, and financial services into a cohesive, intuitive experience, while maintaining relentlessly high standards for quality and usability.

We're looking for designers who are user-first, detail-oriented, and motivated by the opportunity to reinvent how people experience their homes and community.

Responsibilities:

• Translate broad, conceptual ideas into clear, valuable, and intuitive product experiences for Flow's users
• Design end-to-end user flows, interactions, and visual systems that simplify complex actions and scale across products
• Own the user experience from conception through launch in close partnership with product management and engineering
• Develop a deep understanding of Flow's users (residents, onsite staff, and internal teams) through research and continuous learning
• Conduct and advocate for user research to inform decisions and align teams around user needs
• Contribute to strategic product and design decisions that shape the future direction of Flow
• Collaborate across teams, give and receive high-quality design feedback, and clearly present work to partners and leadership
• Help define and evolve Flow's design system, brand, and product story as the company grows

Ideal Background:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience
• 6+ years of experience designing complex digital products with a strong focus on user experience, interaction, and visual design
• Proven ability to take products or features from 0–1, owning design from concept through launch
• Strong portfolio demonstrating high-quality, end-to-end design work across web and/or mobile products
• Experience conducting user research and usability testing, synthesizing feedback to inform product and design strategy
• Proficiency with modern design and prototyping tools, including creating high-fidelity, interactive prototypes
• Excellent communication and collaboration skills, with experience working cross-functionally and presenting to senior stakeholders
• Comfort operating in a fast-paced, startup environment with a hands-on, detail-oriented, and iterative mindset
• Experience in FinTech and/or PropTech, utilizing generative AI in design workflows, or familiarity with marketing technology platforms, are a plus

Benefits:

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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The Role We are not just looking for someone to answer questions, we are looking for someone who creates trust through every interaction. As a Member Support at Belong, you will be one of the main touchpoints for our residents and homeowners. You’ll help navigate questions, resolve home-related situations, and coordinate solutions across teams, always ensuring a clear path forward and a high-quality experience.

What You’ll Do Support residents and homeowners through inquiries, requests, and issues with empathy and clarity. Own cases end to end, ensuring timely and effective resolution. Work cross-functionally with Operations, Home Quality, Move-Ins, Engineering, and other teams. Use Foundation and internal tools to manage, track, and document cases. Manage multiple cases simultaneously while maintaining high service standards. Communicate proactively, setting clear expectations and timelines. Identify recurring issues and suggest process improvements. Represent Belong’s values in every interaction, with a strong Member-Obsessed mindset.

Schedule 8 hours per day, including 1 day of the weekend (rotational schedule)

What We’re Looking For Experience in customer support, operations, hospitality, or service-oriented roles. Strong problem-solving skills and a service-first mindset. Highly organized, with strong attention to detail. Clear written and verbal communication skills. Comfortable working cross-functionally and in fast-paced environments. Ability to quickly learn and use internal systems (CRM / operational tools experience is a plus). Calm, empathetic, and solutions-oriented under pressure.

Nice to Have Experience in proptech, operations, or customer experience roles. Familiarity with case management or support platforms. Experience working with rotating or weekend schedules.

Why Belong Be part of a team that truly cares about people and experience. Have real impact on how residents and homeowners feel every day. Grow in a culture that values ownership, clarity, and excellence. Build meaningful work alongside people who care.

Requirements 1+ years of experience in Customer Service.

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About Us:

Fifth Dimension is building _the_ all-in-one platform for commercial real estate, vastly outperforming horizontal AI players on complex tasks requiring deep enterprise and institutional knowledge. We have an established international customer base of Enterprise CRE companies, strong traction across US and Europe as well as some customers in APAC

We’re a hypergrowth early-stage startup with ample runway, backed by Tier 1 European and American investors - in the last year we’ve seen 7x ARR growth and 13x’d product usage. We currently have offices in London and New York, and a Singapore office opening in Q1 2026 - of which you’ll be a founding member.

The founders, Johnny Morris and Dr. Kate Jarvis, are both data nerds But that's not all! Johnny's got 16 years' experience applying data and analytics to Real Estate, our GTM niche, and Kate's got a PhD in Linguistics from Stanford and 12 years' CPTOing across Silicon Valley and London startups. We're demanding, excitable, encouraging of experimentation, adoring of bad puns, full of smart and autonomous folks, and have built our business on a foundation of compassion and kind challenge.

Sound like your cup of tea (or coffee) ?

Role Overview:

As one of 2 hires for the new Singapore HQ, you have the opportunity to shape an entirely new geo with the biggest players in Commercial Real Estate. You'll be the critical bridge between our innovative AI solutions and prospective customers' business challenges, as well as developing the insights to help us tailor our product to the region.

Day-to-day you'll work alongside the incoming Head of Sales and EU staff seconded to Singapore to win complex deals, as well as collaborating with UK & US colleagues through largely async tools and processes. You'll operate with real autonomy: we need someone who can handle high stakes technical conversations, develop POCs, deliver demos, and make decisions - without waiting for the rest of the company to wake up

This is a high-ownership role for someone who's energised by building from the ground up. You’ll be pivotal in expanding our APAC customer base - shaping how we sell, demo, and position in this region. And as we scale, you'll have the opportunity to build out the technical sales function you're establishing. This is your chance to be foundational to a region for a company with real traction and the ambition to become the most valuable platform in commercial real estate.

Key Responsibilities:

• Technical Discovery & Evaluation: Run in-depth technical discovery meetings with senior customer stakeholders (up to Executive level) to understand prospect needs, pain points, and technical requirements. Evaluate the ROI of building new data pipelines.

• Solution Design: Architect and present custom solutions that align our AI capabilities with client business objectives. Run API mapping and hand over clean specs to engineering post-sale.

• Demo Excellence: Create and deliver compelling product demonstrations and Proof of Concepts that showcase the value of our platform in relevant, customer-specific scenarios - using our platform, and Claude Code/Open AI codex etc

• Technical Objection Handling: Address and overcome technical objections with clear, concise explanations that build prospect confidence.

• Cross-Functional Collaboration: Work closely with Sales, Solutions, and Engineering teams to share customer insights, influence product direction, and ensure implementation success.

• APAC Product Voice: Be opinionated on how our product needs customisation for APAC markets, communicate clearly to Engineering, influence the roadmap to ensure we're building what the region actually needs.

You'll travel ~25% of the time within APAC for customer meetings and conferences, plus quarterly trips to the UK HQ/other international location for all-company gatherings.

What We're Looking For:

You've thrived in an early-stage high-growth VC-backed startup, or in a similar role at a scaleup (think: being the first to sell and build a team around a shiny new product or geo). This isn't just preferred - it's required.

Must

• Pre-Sales Experience: 8+ years in Enterprise B2B SAAS pre-sales engineering, solutions consulting, or technical sales; for a technical product

• Industry Knowledge: Worked in Real Estate / Proptech

• Technical Acumen: Understanding of APIs, data integration, AI/ML concepts, and system architecture

• Product-minded: You can evaluate build vs. buy decisions, push back on requirements that aren't feasible (to the point of killing a deal), and articulate what the market actually needs versus what customers say they want. You've worked closely with engineering teams before - not just handing off requests, but shaping what gets built.

• AI-native:You can’t go a day without using Claude Code / Open AI codex etc - you can talk for hours about how you’ve integrated these tools into your day-to-day, and what you’ve built

• Great Communicator: Exceptional presentation abilities, with experience leading technical discussions at various levels of an organization. Excellent async communicator - the majority of our company is in a timezone 8+ hours behind Singapore.

• Excellent Relationship Builder: You establish trust through technical credibility and genuine interest in customer success.

• Work Authorization:Must be a Singapore Citizen, Permanent Resident, or hold a valid work pass

• Hybrid Onsite Availability:Must be open to a hybrid work schedule (2+ days per week in office)

Nice to have

• Software engineering experience

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About Us

Fifth Dimension is bringing the magic of AI automation to document-heavy industries — starting with commercial real estate. Our AI workspace helps leading investment managers, owners, and operators across the UK and US automate complex workflows, extract insights from critical documents, and make faster, smarter investment decisions.

We’re a rapidly scaling PropTech platform headquartered in London and New York, backed by Tier 1 American and European investors and approaching Series A. Founded by Johnny Morris (18+ years applying data and analytics in real estate) and Dr. Kate Jarvis (Stanford PhD with 12 years of executive leadership across Silicon Valley and London startups), we combine deep real estate expertise with world-class AI execution.

At Fifth Dimension, we value ownership, experimentation, and thoughtful challenge. Our values — Own It. Ship It. Don’t Be Boring. — guide how we build, sell, and win.

About the Role

We’re hiring a New York–based Enterprise Account Executive to drive explosive growth across North America.

This is not a quota-maintenance role. This is a 10x sales role.

You will own and close new business with enterprise commercial real estate owners and operators, selling a transformative AI platform into sophisticated enterprise environments. If you thrive on complex, consultative sales cycles and closing six- and seven-figure deals, this is your opportunity.

Reporting into the Head of Sales, you will own the full sales cycle while helping define and refine our US go-to-market motion.

This role is ideal for someone who:

• Has consistently been a top rep

• Thinks in systems and efficiency

• Tests and iterates weekly, not quarterly

• Sees a process and immediately asks, “How can I make this 3x better?”

You won’t just close deals.

You’ll help define what world-class enterprise selling looks like at Fifth Dimension.

What You’ll Do

🚀 Drive Explosive Revenue Growth

• Own and exceed revenue targets

• Source and close complex enterprise deals

• Execute our US enterprise sales strategy across institutional CRE firms

• Build and maintain a robust, self-generated pipeline

🏢 Engage the Industry’s Most Sophisticated Buyers

• Identify, engage, and build trusted relationships with C-suite executives at leading real estate firms

• Navigate complex buying committees and multi-stakeholder sales processes

• Travel extensively (25%+) for client meetings, conferences, and 2x annual London trips

📈 Lead Market Discovery & Category Creation

• Test and refine US-specific messaging at speed

• Identify high-value vertical segments across owners, operators, and investment managers

🎯 Master Sales Efficiency

• Design and implement personal sales methodologies that maximize output

• Develop tracking systems and metrics that demonstrate true 10x rep performance

• Build replicable playbooks that form the foundation of future team scaling

💡 Drive Product-Market Fit

• Partner closely with Product, Solutions, and Engineering to shape roadmap direction

• Demonstrate transformational ROI

• Turn customer wins into case studies and strategic marketing assets

🧭 Shape Company Strategy

• Contribute to pricing, packaging, and go-to-market decisions in North America

• Support fundraising with frontline customer insights

• Help define and execute our long-term US expansion strategy

What We’re Looking For

Must Have

• 5+ years of enterprise sales experience within PropTech or Commercial Real Estate

• Proven success closing $200K–$1M+ ACV deals as an individual contributor

• Consistent overperformance as a full-cycle Account Executive at early- to growth-stage B2B SaaS companies

• Experience selling complex, technical products (AI/ML, deeptech, fintech, or similar)

• Strong executive presence and ability to engage C-level stakeholders

• Deep understanding of institutional commercial real estate buyers

• A consultative, solution-selling mindset

• Rapid iteration skills — you test, learn, and adapt constantly

• Based in New York with established CRE networks

• Willingness to work in-office 3x/week (Mid-town Manhattan)

Nice to Have

• Venture-backed startup experience through multiple funding rounds

• Experience contributing to GTM strategy in scaling environments

• Growth hacking or demand generation experience

• Advanced CRM and sales automation expertise (HubSpot)

• Strong personal brand within real estate or PropTech

Why Join Fifth Dimension?

This is a rare opportunity to:

• Close large, meaningful, transformative deals

• Sell a genuinely differentiated AI product with clear ROI

• Join at a pivotal pre–Series A growth stage

• Work with deeply experienced, high-caliber founders

• Help build the category leader in AI-powered commercial real estate

And yes — we believe this is hands down one of the strongest product, culture, and leadership environments you’ll find in PropTech today.

If you want to:

• Close big deals

• Build something lasting

• Accelerate your career

• Be part of a record-setting team

We should talk.

Compensation & Benefits

• $130K–$150K base salary

• Uncapped commission (targeting 50/50 OTE split)

• Meaningful equity

• 2% company-sponsored 401(k) contributions

• Healthcare, dental, life insurance

• Unlimited PTO

• $100/month wellbeing budget

• $1,000 annual training budget

• 14 weeks paid parental leave (primary caregiver)

• 6 weeks paid parental leave (secondary caregiver)

• Tailored support for exceptional life challenges (IVF, ADHD/Autism diagnosis, gender-affirming care, therapy, and more)

The Process

1. Resume + cover letter + candidat

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