You'll combine deep technical fluency with the leadership judgment needed to operate across segments, regions, and partner types,from global health foundations to leading research institutions to frontline non-profits. You'll set the vision for how we scale our expertise from a handful of flagship partnerships to an ecosystem of organisations operating as AI-native, and you'll be accountable for the team, processes, and cross-functional relationships that make that possible.

In collaboration with Beneficial Deployment’s Head of Nonprofits, Product, Engineering, Policy, and our broader GTM organisation, you'll help ensure our partners incorporate Claude into their work responsibly, effectively, and in ways that meaningfully accelerate their missions. You'll represent Anthropic as a senior technical leader on some of our most visible and consequential partnerships, while maintaining our best-in-class safety standards.

Responsibilities:

• Lead, grow, and mentor a globally distributed team of Architects supporting mission-driven non-profits across education, global health, economic mobility, and life sciences

• Set the vision, strategy, and operating model for how Applied AI shows up in Beneficial Deployments,from discovery through deployment, and from individual partnerships to ecosystem-wide infrastructure

• Establish hiring plans, team structure, and career development paths as we scale the team globally; set goals and reviews that promote growth, output, and a high bar for technical excellence

• Partner closely with segment leads and senior partner leadership to understand requirements and shape engagements on our highest-impact partnerships

• Drive the design of cohort-based accelerators, Claude Code enablement programmes, and other scalable mechanisms that multiply our impact across many organisations simultaneously

• Identify patterns across partners and segments to inform what we build at the ecosystem level,MCPs, evals, reference implementations, and shared infrastructure

• Collaborate with Product and Engineering to surface partner needs, influence roadmap, and ensure learnings from the field shape how Claude evolves

• Represent Anthropic externally with senior leaders at foundations, non-profits, research institutions, and government-adjacent organisations

• Travel to partner sites globally for workshops, technical deep dives, and relationship building

• Help shape team processes and culture as Beneficial Deployments scales, and contribute to the broader Applied AI leadership community at Anthropic

• Travel is 30-40% due to the global nature of the team (SF, NYC, London and Bengaluru) and events across Beneficial Deployments.

You may be a good fit if you have:

• 10+ years of experience in technical, customer-facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales Engineer, or similar), with meaningful exposure to complex, high-stakes deployments

• 7+ years of engineering or technical leadership experience, preferably building and scaling customer-facing or forward-deployed teams globally

• Experience working with or inside mission-driven organisations,education, healthcare, scientific research, global development, or non-profits,and a genuine understanding of the constraints, incentives, and operating realities of these sectors

• Familiarity with common LLM implementation patterns, including prompt engineering, evaluation frameworks, agent frameworks, and retrieval systems; working knowledge of Python

• A track record of building teams in ambiguous, fast-moving environments, and comfort wearing multiple hats as the team scales

• Strong executive presence and the ability to foster deep, trusted relationships with senior partner leadership

• Excellent communication, collaboration, and coaching abilities, with a love of teaching and helping others succeed

• The ability to think holistically, identify core principles that translate across scenarios, and make ambiguous problems clear

• A passion for making powerful technology safe and societally beneficial, and for thinking creatively about risks and benefits beyond existing playbooks

Strong candidates may also have:

• Experience leading globally distributed teams across time zones and regions

• Background in philanthropy, global health, education technology, or scientific research

• Experience designing cohort-based or programmatic delivery models that scale technical expertise across many organisations

• A working understanding of emerging research in agents, evaluations, and AI safety

XML job scraping automation by YubHub

Key responsibilities include:

• Delivering highly successful campaigns that outperform KPIs, to budget and on-time
• Effectively tracking and optimising campaigns
• Developing and implementing guidelines and processes
• Contributing to developing the programmatic best-practice roadmap
• Acting as a point of escalation for client teams
• Leading and mentoring others across the practice

We're looking for someone with strong programmatic delivery knowledge and 4+ years of experience, with demonstrable success in optimising programmatic campaigns and work through automation, processes and technology adoption/development. You'll be a confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning.

XML job scraping automation by YubHub

You will help to define the campaign delivery plan, including objectives and ways in which work can be successful or optimised further. You will also generate and promote innovative new concepts to clients applying our test and learn approach and share successes across the practice by identifying and improving guidelines, playbooks and processes including opportunities to automate work.

Using your practice knowledge, you will be responsible for delivering highly successful, brilliant campaigns that outperform KPIs, to budget and on-time. You will start to define campaign delivery plans and measurement targets. You will effectively track and optimise campaigns. You will be a point of contact for our clients on day-to-day tasks and deliverables.

You will develop and implement, as well as follow guidelines and processes contributing to ideas around automation or process improvement. You will actively contribute to developing best-practice roadmaps so that our programmatic offering is continually developing. You will mentor others across the practice helping to grow capability and knowledge.

Strong programmatic delivery track record with 2+ years of experience. Passionate about your craft. Demonstrable success in optimising programmatic campaigns and work through automation, processes and technology adoption/development. A good understanding about how other channels work and optimise together.

A confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning. Passionate about growing the knowledge of those around you. Excellent presentation skills and strong data analysis and reporting skills. Strong attention to detail, methodical and process-oriented.

You will live our culture code every day! Effective campaign creation and delivery metrics. Internal targets/metrics on technology adoption and process optimisation met. You will hit our quality assurance metrics on all campaigns you lead. Client satisfaction targets being met (internal & external). Learning certifications created and met across the practice. Active involvement in mentoring less experienced programmatic colleagues.

XML job scraping automation by YubHub

You will help to define the campaign delivery plan, including objectives and ways in which work can be successful or optimised further. You will also generate and promote innovative new concepts to clients applying our test and learn approach and share successes across the practice by identifying and improving guidelines, playbooks and processes including opportunities to automate work.

Using your practice knowledge, you will be responsible for delivering highly successful, brilliant campaigns that outperform KPIs, to budget and on-time. You'll start to define campaign delivery plans and measurement targets. You'll effectively track and optimise campaigns. You'll be a point of contact for our clients on day-to-day tasks and deliverables.

You'll develop and implement, as well as follow guidelines and processes contributing to ideas around automation or process improvement. You'll actively contribute to developing best-practice roadmaps so that our programmatic offering is continually developing. You'll mentor others across the practice helping to grow capability and knowledge.

Strong programmatic delivery track record with 2+ years of experience. Passionate about your craft. Demonstrable success in optimising programmatic campaigns and work through automation, processes and technology adoption/development. A good understanding about how other channels work and optimise together.

A confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning. Passionate about growing the knowledge of those around you. Excellent presentation skills and strong data analysis and reporting skills. Strong attention to detail, methodical and process-oriented.

XML job scraping automation by YubHub