We are seeking a Head of Partner Enablement to build and lead the programs that empower our partner ecosystem to successfully deliver value with OpenAI's technology. This role will sit within the GTM Partnerships Enablement team and will be specifically aligned to OpenAI's strategic AWS Cloud partnership, serving as the primary enablement lead supporting this critical relationship.
\nThis role will focus on partner enablement strategy, program development, and operational execution to ensure our partners,particularly within the AWS ecosystem,are equipped with the knowledge, tools, and resources needed to drive adoption and deliver successful implementations. As a people manager, you will lead and grow a team responsible for developing scalable enablement programs that support our rapidly expanding partner ecosystem.
\nYou will collaborate closely with Partnerships leadership, Partner Directors, Partner Technical Success, and cross-functional GTM teams, as well as key stakeholders across AWS, to design and deliver enablement initiatives that improve partner readiness, strengthen field alignment, and accelerate joint customer outcomes.
\nThis role will help define how OpenAI enables partners globally and will play a key role in shaping the systems, processes, and content that power our partner ecosystem, with a particular focus on scaling impact through the AWS Cloud partnership.
\nKey responsibilities include:
\nWe are looking for someone with experience building and leading partner enablement and scaled partner programs in a high-growth technology company. You should have strong program management and operational leadership skills, with the ability to drive cross-functional initiatives across complex organizations. You should also be comfortable collaborating across functions, including Partnerships, Sales, Product, Marketing, and Technical teams.
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\nThe AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability,through structured training, technical enablement, and scalable deployment programs.
\nBy helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
\nAbout the Role
\nThe AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.
\nThis role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.
\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes.
\nIn this role, you will:
\nYou’ll thrive in this role if you:
\nAbout OpenAI
\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
\nBenefits
\nHow to Apply
\nIf you are a motivated and talented individual who is passionate about AI and customer success, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.
\nWe are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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\nAt Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.
\nWith teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.
\nAll full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
\nAI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
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\nGusto is scaling our AI-powered risk function to support a complex, multi-entity business operating in highly regulated environments. As the Enterprise Risk Management Lead, you will own and operate Gusto's Enterprise Risk and Third Party Risk Management programs , built AI-first, designed to scale, and built to enable the business to move fast without breaking things.
\nThis is a People Empowerer (manager) role. You balance hands-on program leadership with managing and developing a team of compliance professionals. You navigate the tension between "doing the work" and "leading the work" , contributing directly to complex, high-impact programs while ensuring your team delivers with excellence.
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\nYou manage initiatives that are complex in both scope and impact, influencing the strategic direction of Gusto's compliance risk management framework.
\nYou apply a deep understanding of the regulatory landscape and how it intersects with Gusto's business model to proactively design and lead cross-functional risk programs.
\nYou translate complex risk topics into clear, actionable guidance that senior leaders can immediately understand and operationalize.
\nYou lead cross-functional working groups, align divergent perspectives, and drive cohesive progress toward shared goals , with minimal oversight.
\nAs a PE, you balance individual risk and compliance contribution with team leadership.
\nYou manage operations, professional development, resource allocation, and performance , while staying close enough to the work to be a credible, hands-on partner to your team and stakeholders.
\nYou model responsible AI use, and act as a source of knowledge and mentorship , supporting your team's AI journey and helping others apply it responsibly and effectively.
\nAI-Enabled Risk Operations, Innovation & Transformation
\nThis is how you and your team operate , not a side project.
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